The worst place to store your goods in EXISTENCE. These people are really nasty, rude and insinuating, to the point of just absolute harassment.
Let me give you some examples:
1. pulled up to the gate with the keypad (to open the gate), parked my car and looked for my code slip. One of the guys in his little golf cart pulls up to me and says, "Well what are you waiting for?! Put in your code! I'm waiting!" There was nobody behind me or in front of me. HOW RUDE - absolutely no tact at all. He waited there until I successfully opened that gate and then just sat there and eyed me with a sneer as I pulled in. WHY!? Why is that even necessary?!
2. Went to go make a payment for my monthly rent for my unit. I work in Bakersfield, and live in Tulare (I know, horrible idea). When I get back in town, it's about 6:30PM. Well, the day came to make the payment for the unit so I drove right to the mini-storage place in Tulare, pulled in, its about 6:40PM at the time, I walk in and said, "I would like to make a payment for my unit please." the lady at the desk just looked up at me and said prudently, "EXCUSE ME BUT WE CLOSE IN 20 MINUTES!" and? so that means you close in 20 minutes, I'm sorry but until it hits 7:00PM you're still in business! Do not refuse a paying client!!! She eventually, reluctantly took my payment, handed to me and just let me go. Seriously? Is that even necessary. They way they acted was just absolutely inappropriate, especially for business hours.
3. One day I arrived back to Tulare at 6:45PM and I absolutely HAD to grab something out of the storage unit before the heatwave hit in the valley, and this was the only day of the week that I was actually going to be in town. I had a precious record collection in storage (not stored by me but by family accidentally) and I had to grab it. I pulled up to the gate at 6:45ish and they told me TO TURN AROUND! I pleaded with them that I had to get something very quickly out of storage and was willing to negotiate something with them. They refused and told me to "git", well guess what. My record collection of 20 years is ruined, all 150 vinyls were warped and melted.
DO NOT RENT FROM THESE PEOPLE! They're awful human beings with an even more awful service. The people who run that location are nasty, mean and horribly lazy. read more