I took my mother, who has dementia, to this office to deal with a cyst. They DO NOT know how to…read moretreat someone with this condition. The nicest thing I can say is that I was really, really disappointed! I filled out all the paperwork ahead of time and indicated that she was allergic to Lidocaine. Then once there; confirmed that with the office staff. After waiting for the Dr to come in and explaining the situation he casually says "Oh well we can't do anything for her then". The amount of effort it takes to get someone with this condition to a new Dr appointment can be immense. I was angry. I said she's in a lot of pain is there something else you can use? He said, "Well I can cut her open without any meds if you want. Or you can take her to the hospital where they will put her under general anesthesia and cut her open about yay far". Are you kidding me?! I ended up finding out from my sibling that she only had a very mild reaction once, so I decided to go ahead. She almost fell as she tried turning over (on a dime) onto her stomach in his chair that had no extra room on either side. He spoke over her and then me the whole time and told me things that every person who has ever watched a single episode of Dr pimple popper would know!! He seemed to like to hear himself talk or preach. Once he injected her he didn't wait even 5 seconds for it to take effect. He poked her skin with a blade and asked if it hurt. She said yes but without hesitation he started cutting!!! Then used the little scooper tool to dig in there really deep. My mom was crying. He just kept talking. Not at all bothered by it. Again because I have watched my fair share of Dr pimple popper I know that lidocaine doesn't go through the cyst so as you remove stuff you probably need to put in more to get it under where he was digging. He said, "Well, she is allergic! And,"You heard how she whined when I put the first shots in. So no." He just kept digging. There's so much more but I'll leave it at that. He was a nightmare!!

I've not been here a lot of times, but it's been spread over about 15 years. I have had multiple…read moreskin cancer locations, and other skin issues. They provide the best medical experience I've had in many years. From checking in, to the exam, and minor surgery, it's all been great. The doctor had a great "bedside" manner as he carved out some skin cancers divots. It was like having a conversation with a friend who was interested in the conversation. I know a lot of it was to keep me distracted as he gave me the shots that "sting a little" and sliced off the skin. He basically made it an enjoyable experience -- go figure.

Bait and Switch avoid at all cost. I was told to pay $100 for an office consultation. Advise I've…read morealready been quoted $160 for the procedure from another Dr. I told them I will not pay $100 just to see the Dr. After consultating with the Dr they advised that the $100 would cover my procedure. 2 months later they are sending me a bill for $190 for the procedure I already paid for. Total bait and switch don't trust them.

The level of care and concern is incredible…read more A total professional ... as well as a wonderful Doctor. At the same time, the staff is phenomenal. From the Reception Desk to the Clinicians ... just a great patient experience. I highly recommend Dr. Parkinson and his Team.

This was one of my best dermatology healthcare experiences ever! I used to go to the U's…read moredermatology clinics and felt more like a revenue source than a patient receiving care. At Smart Skin Dermatology the receptionists and medical staff are all very warm and friendly while also providing excellent medical care/customer service. I saw the PA Shawn, he was very knowledgeable and took the time to break down and explain my questions in depth. At the U's clinics when I tried this the provider looked visually annoyed and would give the equivalent of one word responses. Overall this is a clean practice with exceptional staff and if they are in your network I highly recommend going through them for your next dermatology appointment!

Shawn Gibbs, PA and the rest of the team at Smart Skin Dermatology are absolutely wonderful. I saw…read moreDr. Smart back in 2017 when he was with the U. He was great then, which prompted me to find his office to go back this year. I know there are many dermatology offices closer to home for me, but I choose to drive to Lehi each time (and I'd do it again). Shawn is the best! He has incredible rapport with patients and helps you make informed decisions. Their work is rooted in evidence-based practice, and it feels collaborative each step of the way. No issues with billing or insurance either. Front desk and MA staff were very kind! Thank you, thank you, thank you! I can't recommend this office enough.

Highly recommend! I came here for an appointment and was treated very well. The provider who I saw…read morewas very knowledgeable and very helpful. All of my questions and concerns were addressed. He also spent a great amount of time with me and did not make me feel rushed or anything like that. I am happy with the results and would definitely come back here for any more dermatology needs!

After having an allergic reaction to a wedding makeup trial, I was in desperate need of a…read moredermatology appointment. I was able to get in quickly by scheduling online and was seen within 2 days of deciding I needed to be seen. The office was clean and organized. The desk staff was polite and quick. I met with Dr Leatham and was provided a short confirmation of allergic reaction with an immediate plan to address the issue. This was a very solid visit for getting my skin concern resolved. I'll have to wait a few days to see the results, but overall I am very pleased with my visit!

I had a wonderful experience here with Dr. Lowe. I have gone to other dermatologists in the past…read morethat I was less than impressed with. And some dermatologists that had actually made my problems worse. Dr. Lowe was willing to listen to everything I was experiencing and find the perfect solution for me. He took the time to listen to all of my questions and concerns and helped to explain things clearly so that we could make a smart decision together. I was very impressed with him both as a doctor and as a person. You can tell he is very smart and knows what he is talking about, but is also kind and personable. I was also incredibly impressed with his office and staff. They were so kind, friendly, and helpful. I will always be coming here for all of my dermatology needs and recommend that you do the same.

On the good side Dr Jenson managed to diagnose and treat my wife's lips that had been giving her…read morepain for years. And he really takes the time to listen and care for his patients. The downside is that you can expect to be in the waiting room for a long time to get in and then the medical room after your scheduled appointment time before you will actually see the doctor. But somehow once you see him he makes the wait worth it. 5 stars for the Doctor, -1 star for the wait.

I made an appointment on Monday, Apr 4 for Friday Apr 8, the first available slot. I got a text…read morefrom Dr Jenson's office on Wednesday Apr 6 making sure I was going to keep the appointment. I showed up early to make sure the paperwork was completed before my appointment. I literally waited an hour. When I finally asked the receptionist wearing scrubs why I couldn't get a text indicating they were running late, she told me the office does not text patients. I showed her the text. She called the Office Manager. He didn't know any more. My name was finally called and I was placed in an empty room. A young man in blue jeans and a plain shirt: no lab coat, no tie, no scrubs, no ID, begins to ask me medical questions. I asked if he was the doctor. He said no, he was a Medical Assistant. We got up and left after one hour, 10 minutes. Another receptionist had to call the Office Manger to ask for help refunding my copay. I think if any medical service provider is running behind schedule, waiting patients ought to be notified and given the opportunity to re-schedule.

They were great. Bedside manner fantastic the made sure to be quick to care for our concerns.read more

From the owner: Welcome to our clinic location in Provo! Situated in the heart of the city on the Intermountain…read morecampus, specifically within the Physician Plaza, our clinic offers unrivaled convenience. Whether you’re a resident of Provo or a BYU student, our centrally located Provo clinic provides efficient and accessible dermatology services for patients of all ages. Our Provo location specializes in a comprehensive range of services, including excisions, skin checks, acne treatments, and all things related to dermatology. With the expertise of our double Board-Certified Dermatologist, Kevin Myers, and our team of Advanced Practitioners, we are equipped to address a wide array of dermatological needs

My wife went here and she loved it, she can't stop talking about them and then all the sudden she…read moremade an appointment for me. She told me, "I thought this was going to be torcher. Turns out, they treat you like a princess and you come out glowing with less hair then you started with ;) "Extremely clean, very professional, makes you feel comfortable, walks you through the process and makes sure you're well taken care of. Very pleasant experience, I'll definitely visit again soon. "I went in for laser hair removal and was extremely nervous and worried about how bad it would hurt. The girls took such good care of me and talked me through the whole process. I just went back for my second appointment and wanted to wait until then to tell you that IT'S SO WORTH IT. If you're on the fence about getting it, jump off and get your booty in here. It's made such a big difference and even though the process seems scary. It's extremely quick and effective. Worth it in every way. 5 stars for sure. Thanks for all you guys have done." Guess I'm going to have to give it a shot

Scheduled a Interview with Makell Morrill for FINANCIAL AID, once i told her I couldn't pay it in…read morefull she was rude and didn't care told me one place to get a loan, didn't help me set it up or anything didn't give me multiple options. The interview was scheduled from 2-3 so for a hour. so talked to me for no longer than 30 seconds. she didn't walk me out and I went the wrong way out. She wasn't nice and uninterested when it's her job to help people who can't afford it!! don't recommend her and Skin science because if they hired her they obviously aren't kind them selves!!

Dr. Peterson is wonderful! I have seen several dermatologists throughout my life and it is always…read morechallenging to find a good one, particularly as it concerns bedside manner and education. So often dermatologists present a one-size fits all approach and it's as if they're a robot going from room to room writing prescriptions... Not with Dr. Peterson! He enters the room and you can tell he is genuinely enthusiastic about what he does. He takes time to listen to you and is willing to respond to questions and discuss treatment options as if he has all the time in the world! I never feel rushed when I see Dr. Peterson, which I greatly appreciate. His staff is also incredibly courteous and patient as well! I live in Sugar House but drive all the way to Mapleton to see Dr. Peterson because he is worth the long drive!

From the owner: Premier Family Medical is pleased to have Dr. Michael Peterson, D.O. returning to Utah Valley after…read moreserving as a medical officer and dermatologist in the United States Army for 12 years. Dr. Peterson is dual board-certified in Dermatology and Dermatopathology from the American Board of Dermatology and practices out of our American Fork, UT location.

I've been going to them for YEARS. Always for the same thing and I loved their office. I sent my…read moreboyfriend in for a routine cyst/boil to have it lanced and drained. They sent a sample off to the lab for patho results. We were not told about it prior and got a $450 bill. I called the office to dispute and during the dispute we were sent to collections. This office adds to the growing problem in this country surrounding medical billing and charges we did not opt for. Had we been offered a lab test we would have declined as this is a reoccurrence. Surprise, surprise the Patho results showed nothing of concern. As a doctors office they should be informing patients of tests, ESPECIALLY when they are cash pay. After the lack of communication and the headache over a bill, their service is not worth it. There are plenty of nice dermatologists that won't overcharge you. Even as a long standing patient they would not fix the problem. Thanks for the massive bill!

Same thing as Ashley E. It seems to be a trend. Oversize bills, disputing it, they send it to…read morecollections instead of doing anything useful.