These 5 Stars go for the Dr. Campbell & Dr. Campbell only. I love the attentiveness and detailed information and explanations she gives. She reversed a hopeless diagnosis by another dermatologist by taken literally a deeper look into my situation. THANK YOU! The Indpls office staff (at least the ones who I've come across over the phone and a few in person) could've gotten this review one star. I am often met with rude, dismissed, sarcastic staff when trying to ask simple questions. As of this moment (and after a winter storm) my appointment yesterday was missed as the office was unexpectedly closed and remains closed today. For context - when confirming my appt on Friday I asked the young lady did she think the weather might pose an issue for my upcoming appt. I was taken aback when her response was - I DIDN'T CALL YOU ABOUT THE WEATHER. To which I had to school the rude tot with HAVE YOU LOOKED AT THE WEATHER forecast? It's supposed to be bad out! Needless to say I made it to my appt and obviously the office staff did not. I feel a weather cancellation/postponement notice should've been sent out. Love you Dr. Campbell but your staff has made your business look bad on more than one occasion with me. read more

I send all my clients to Dr Johnson and they all love her. She has made my job with my clients so much easier. After my clients start with her they come back with nice and healthy scalps. read more

The front desk is awful!!! Upon arrival, zero greeting by Lindsay. She stares at her computer and when she does speak, its about insurance that I told her previously that I don't have anymore. She never looks up. So weird!! The doc is rushed, but that's understandable. Her PAs are great! Check out lady is pushy!! She insisted that I leave a review, so here it is!. read more

Had a disappointing experience with this clinic regarding their no-show policy. My last visit was sometime in June, during which I was scheduled for a follow-up 6 months later. However I never received any confirmation or reminders- no email, no text, nothing. Naturally I forgot about the appointment, only to receive a hefty $70 no-show fee. When I called to ask if they could waive the fee as a one time courtesy since it was really odd that I received absolutely zero notifications during this time period, they insisted that their system sent out reminders. If that were the case, why did I receive reminders for previous visits but not this one? Did Google and telecoms mysteriously fail at the same time? Their excuse felt dismissive and unconvincing. This experience left a really bad impression of the clinic. A more patient-friendly policy and reliable reminder system would go a long way in improving their service and keeping their customers. read more

Love this doctor! She is very attentive and is able to quickly diagnose the issue and offer a treatment plan. She removed two cysts, one from the back of my neck and one from my back a few years ago. The cysts have not returned, and I have no scars from the surgery. read more

I really didn't want to have to write this review but considering the fact I'm completely dissatisfied with experience it's a must. I went for an appointment that was supposed to start at 2:35PM I wasn't seen until 3:06. During my appointment with the first representative it felt rushed to the point I was over it and highly overstimulated and had to ask her to slow down. It then took over 10 mins for me to see the doctor which wasn't until 3:30 and the office closes at 4. Then I was told I'd be able to pick up products for my face but no one sent in my script to the pharmacy. I called the office the next morning and was told it wasn't sent in. I called later in the day and kept being transferred and having to leave voice messages. I didn't have this problem 3 years ago when I came but this experience alone makes me not want to return. read more

This dermatologist was awesome. She checked every area of my body for issues that may be happening with my skin. She was quick yet very thorough. She listened to my concerns and quickly created a skincare plan of action to address my concerns. I am satisfied and happy to make this practice part of my personal wellness team. read more

Ohhhh No!!! S uch a disappointment!! I will not be back ! I took time off work after waiting an entire month to see Dr Sonya Johnson, only to be ignored and disrespected by the receptionist when I arrived. She rudely stated that I didn't have an appointment and argued back and forth with me until I showed her my confirmation email and text. Dr Johnson, who witnessed the entire scene finally acknowledged me and said lit was okay to see me. The receptionist then proceeded to print off an old bill that was already paid by my insurance and $75 deductible's that I paid out of pocket. Stating there was an outstanding balance of $32.99 from 2023 that was not covered and I still owed along with an additional $60 in late fees. Both had to be paid before being seen.Dr Johnson finally came over and explained where the balance came from. Had I known that the balance was due to a deductible being unmet it would have been paid in advance. Dr Sonya Johnson was dismissive and unapologetic for her staffs unprofessional behavior. She lost a good customer due to lack of communication and poor treatment for such small amount!!! read more

They overbook daily. Your wait time is 30+ no matter when you schedule I waited 45 min last two times before being seen .. very frustrating! But staff is nice so if you have an hour to waste by all means. read more

Great Service from this doctor and her staff. They were extremely friendly and very attentive. Doesn't feel like a doctors appointment. Felt more like talking to friends. Check them out read more

Dermatology Associates - They do a great job with cleaning and disinfecting - Dermatologists Near Me - Indianapolis, Indiana

After having an appointment in the books for over a month, they waited until literally five minutes before my appointment to call me and cancel it because they don't accept my insurance. Like I was literally in the parking lot when they called me. I asked why they failed to inform me about that when we scheduled or the subsequent times I had called them and they said "they didn't know how this had happened!" Well I know! Somebody was lazy and sucked at their job! read more

best place honestly Jennifer and L were so amazing and very informative! They took there time to make sure I understand

Wonderful service and communication. Attentive and cleared my daughter's skin with the medication provided.

I arrived at the office for my first appointment and was told that the doctor had an emergency and would not be able to keep the appointment. I met with the doctor for my rescheduled appointment, and she seemed knowledgeable and personable. My problem occurred with my scheduled appointments. I made three appointments, and long story short . . . later was told I had made 6 appointments and I had missed the first three. I spoke to the office manager who insisted I had made these appointments. She even told me the first appointment was for a facial -- this procedure was never even discussed. I was charged over $200 for "missed appointments." Unfortunately, my attempts to resolve this were unsuccessful. read more

I'm new to the Indy area and was looking for a dermatologist to help out with my acne. This office was amazing! It was super easy to schedule my appointment and I was able to get in relatively quickly given that I was a new patient. They have an awesome patient portal that allows you to fill out your intake paperwork ahead of time so your time in office can be quick in and out, which I really appreciated. The office staff and everyone who saw me that day were so kind! Lexi, the PA, was very informative and was completely on board with re-starting me on topicals I had used awhile ago. It was a quick, efficient visit and everyone was super nice. I can't wait to keep going back! read more

I went in to discuss a sweating issue and was told the medication we went over would be covered and was told after by pharmacy it was not. Had to go back in and pay another co pay just for them to give me something else. I got that and scheduled an appt a year out and just got told this morning they actually had two appointments scheduled so I missed the one today and had to pay for it. I got no notice of my appointment today via email or phone which they have both. Not coming here again!! read more

I wanted to come back and leave some more love. I have been coming to this place for about a year now and for the first time in my life I have perfect skin! I cleared up pretty quick acne-wise but I had scarring from acne and the doctor suggested I do laser and it not only got rid of scars I had my whole life, it also evened my skin tone. It took years off how I look! I also saw q the esthetician who I see monthly and that has kept me free and clear of any pimples and acne. I also bought a few of the products from her line which are better than anything I have been able to find in stores in the past. I seriously look better now in my 30s than I did in my 20s, I really from the bottom of my heart can't thank these people enough. I was always self conscious and avoided taking pictures and social events whenever I had breakouts which was i felt like ALWAYS. It's an amazing feeling when your close friends and family notice and say OMG you look great, what have you been doing? I tell them to go check you guys out! Going here is like seeing friends, it's not stuffy like normal medical offices. Everyone who works there looks like they have fun and enjoy what they're doing. They remember me without me even having to check in and remember details about our conversations. It's totally a family vibe. Thank you again read more

Literally the best experience ever! I felt heard, all of my problems were addressed and all the office staff were friendly and seemed very educated in their field. I was given plenty of free samples to try for my issues as well. read more

Wanted to comment on this response: 1. It was a 5 minute visit. They scheduled me for the last 10 minutes of the office hours so they were rushing through the visit. 2. Dr. Johnson did not look at my skin for more than a few seconds. 3. She states she prescribed me something, but she did NOT. Which goes to show how much she cares about her patients. I value communication with each and every one of my doctor's and I have never felt more uncomfortable with a doctor. I will never step foot in this practice again. read more

I have been taking my 11 year old here now for over a year and we have no complaint. Waiting time is reasonable, Dr. Sonya is sweet and energetic, we just love it! Staff is great! Also a plus to have an African American dermatologist for our needs. read more

such an amazing experience! The doctor was informative and really nice. Made sure I knew the plan before taking care of anything. The staff is SUPER friendly! Shoutout to Bailey!!! read more

This doctor cannot be trusted! I went in with a concern about hair loss. Instead of having a conversation with me about my concerns to find what the problem could be, she ordered her PA to numb me so she could cut two plugs from my scalp. I expressed a concern with that since I was wanting a consultation and she said your insurance covers it, don't worry. Then when I came back to have the stitches removed she said your insurance also covers a full body scan as preventive every year. My insurance did not cover the full body scan and the biopsy she did revealed nothing. I'm $700 less than I was before coming to see her with no answers on my hair loss. Do not use this doctor. She doesn't care about her patients. She only cares about money. ____ Since the last review this doctor's office has resolved all my issues I had. The doctor called me personally and explained to me why she took the steps she took in regards to finding a diagnosis for my scalp issues. It all makes sense and would have made me feel comfortable the day it happened had I had the information then. As for my insurance concerns, that was worked out as well. All in all I got the proper care I was looking for and the office staff handled everything very professionally throughout the year it took going back and forth with the insurance company. Too bad my experience here wasn't pleasant in the beginning, however, based on how the issues were worked out, I would recommend this dermatologist. Just be sure to check with your insurance company first yourself! read more

Great staff and assistants. Quick turnaround. Professional care.

Great customer service, friendly staff. Dr. Campbell-Johnson is very patient-focused!

I have been seeing Doctor Johnson for about 7 years. I couldn't be happier. She is a positive ray of SUNSHINE. She has treated me for skin cancer and for a rash of unknown origin! She went over and above the call of duty in regard to my rash. She would not give up in trying to get to the bottom of it. Her staff is wonderful now. I must say that when I first became a client, the staff was not on the same level of professionalism as Dr. Johnson, but that has changed! Also, I have never had an issue in getting an appointment within a months time. I am looking forward to the future with Dermatology Associates. read more

Dr. Johnson is delightful! I went in for a routine skin check as a new patient. They got me an appointment right away, I was seen right on time, and when I had one questionable spot she biopsied it right then. I'll be continuing as a patient here! read more

I've been a patient of the office for several years and have identified over time that Dr. Johnson's office staff lacks professionalism and customer service skills. First, it's very frustrating when you call the office you are immediately placed on hold. I understand that the office is busy and has multiple patients, but they really need to figure out a rotation that works so the receptionist can actually answer the phone and tend to patients in the moment. Additionally, it seems like almost every time that I need to get a prescription sent to a specialty pharmacy, the pharmacy never receives the prescription that the office staff claims that they sent over. I have had to call the office back on multiple occasions to have them re-forward prescriptions over to the pharmacy--which I don't believe a patient should have to do as it shouldn't be that hard to send the prescription over correctly the first time. I've had multiple instances where the office staff has given incorrect information, such as wrong numbers to specialty pharmacies, incorrect locations of pharmacies, etc. Lastly, it frustrates me a great deal that at times it is impossible to get in touch with the office due to their voicemail for "out of office due to lunch" going on all day long. Overall, I have been very displeased by the office staff, but want to make it know that Dr. Johnson is a very good physician and the reason above all that I keep coming back. read more

I get my laser hair removal done here. It's a doctor's office, but my procedures are done by an esthetician. She's very professional, works fast, and makes sure I am well-iced before she starts zapping away. I've never had a very long wait for my appointment and the office and clean and inviting. The staff have also been very pleasant. The laser is a Cutera Coolglide and it seems (2 sessions in) to be working as expected. If you're interested in more about my personal experiences with the laser, send me a message directly as I don't think that has anything to do with my review of the location. read more

Great place for Botox. Prices are reasonable. Staff is friendly. Dr. Jackson is very personable and took the time to explain the procedure in great detail for my very first appointment. M Moore Columbus, IN read more

I was called in for a second appointment only to be told nothing was wrong. $60.00 later... Why couldn't this have been discussed over the phone? Also was told a spot on my leg should have subsided, but actually got worse. Do not recommend Dr. Johnson. I'll be seeking a second opinion elsewhere. read more

I am an African-American woman with medium skin tone. I was nervous when looking for a laser hair removal office that would not damage my skin because I had heard horror stories in the past, regarding wrong laser use on people of color that would lead to burns. I had ingrown hair growth in my neck and chin area that was leading to discoloration and scarring. I did my research and decided on Dermatology Associates because there were people of color working in the office that had the procedure done on them and showed me the results and shared their personal testimony. I believed if we could target the thick, coarse hairs under my chin/neck area that it would reduce the number of ingrown hairs and thus decrease the amount and intensity of scarring in the region. I purchased a package of 6 treatments that were spread out over a year. The first treatment resulted in elimination of ingrown hairs. So I haven't had them for a year. Also over the course of the treatments I observed a decrease in coarse hair emergence and a decrease overall in darker pigmentation. I highly recommend this treatment at this office for anyone with similar issues. Dr. Johnson is a licensed dermatologist that performs the procedure herself. She and her staff are very professional. She takes care to make sure you are comfortable and are prepped properly for the laser treatment. I always iced the area before going into get the treatment and never felt any pain during or after the procedure. I hope this review is informative and helpful. These kinds of reviews were not available when I was searching and remember being extremely nervous and confused because i didn't know who or what to believe. I'm relieved and glad I found someone I could trust with my face/skin. I'm going to get more treatments in the future as needed and working on lightening the area even more. (The last picture is after 6 treatments over the course of a year). read more

First time here and I was very unimpressed. Waiting for a very long time for a 3 minute consultation. I was given a prescription to a $0 copay pharmacy that was no longer in buisness and never got the medication I needed. Unprofessional and unhelpful. Will be looking for a different doctor in the area. read more

I went for a routine screening to check moles, growths, etc. I was treated professionally, not pushed to do unneeded treatments. I really liked Dr. Johnson avid her staff. read more

I had a great visits at this office. The DR is great and helpful. My Baby is blessed to have her.

I love Dr. Johnson. I found her when my son was a baby, and had a wicked diaper rash that nothing would treat. She was so thorough and called me a few times after to check on him. He got better soon after we saw her. Six year later, i still go to her myself for moles, skin care, etc. She is so well informed, friendly, warm, and makes me so comfortable with every procedure. Love her! read more

I have had the opportunity to have a discussion with the office manager and my issue was resolved and appreciate his cooperation. I've never had a problem with Dr. Johnson as shes was always attentive to my needs and professional. Thank you for your response. read more

Dr. Sonya Johnson and staff, can't wait to see you guys again, you're family. Amazing grace, realist, I mean when I say you save my life. A sweet Holiday treat, was nothing compare to the medical treatment I've received ...Amazing. All I need is a Eye doctor that can remove the seven cysts inside my right eye, without any nerve damage or lost of vision. Fort Wayne dr are to behind in times. Any recommendations from your area that takes my insurance?. I will find the answer when I see you guys Jan 10!!!! Till then Happy and safe New Years to you all, with Blessings. Muah. Thanks, Emily Cali read more

All of my concerns were throughly addressed, Dr. Johnson is very knowledgeable and kind!

Knowledgeable specialist. Good improvement if multiple facial skin issues.

If you want a doctor to only spend 5 minutes with you and feel rushed at your appointments, look no further. The office is a mess, patients are seen every 5 to 10 minutes. The doctor rushes and bursts in the room and acts like she knows you (WHEN you are a new patient). EXTREMELY long wait times. Treats staff terribly (overheard a conversation outside of my room between the doctor and her nurse). Do not support this place. read more