If yelp have fractions, I would go for 4 1/2 stars. I had this tatoo since I was 19, and I guess I grew out of that phase. Also, my girlfriend doesnt like it. I took advantage of their free consultation (and yes, I do love free things). After carefully checking over my tat for a few short moments, the doctor knew the laser technique that was appropriate for my tat style. Within half an hour, it is as if an eraser went down my triceps. It's nice of him to let us address him by his first name, with of course the "Dr" in front. read more

I have been to several facilities for Botox and laser treatments. When I found Derm Refresh and Jennay, I realized what I had been missing out on. She listened to my needs and understood my concerns. She met my expectations and more. The follow up after treatment is superb and appreciated. I highly recommend Derm Refresh. read more

I've been a client here for over five years now and will continue to keep coming! Alex is patient, caring and makes you feel at ease with every appointment. I've had various procedures done here with favorable results each time. The staff here is also always very accomodating and quick to respond to any questions or concerns. I've referred several friends here as well and they've had positive results, too. Thank you Alex and Nicole! read more

If yelp had negative stars this place would be getting infinitive negative... everytime I make an appointment with them, they always call on the day of and ask to change it to a later time. They have also cancelled on the day of before too. Its ridiculous! When I schedule to go to those appointments I need to take time off work, Derm Refresh staff are inconsiderate and unprofessional. They have a disclosure that we had to sign that says that there will be a $25 charge if we dont give them 24 hour notice of cancellation but they do cancel within 30 minutes of my appointment. Do they owe me $25? go figure! Also, if you plan to purchase their packages and they give you so called complimentary products, its not complimentary. They charge you for it, its all included in the so called packaged price. There selection on chemical peels are scarce and not many to choose from and for the price and quality of them, you can get better service elsewhere. If they are that unprofessional on the front end of business, just cant imagine how you can trust them with your skin. If a problem arises from a treatment, don't expect them to resolve the issue because they will just ignore it and have no means on resolving it for you. read more

Been coming to see Alex and Nicole for many years now. Been very happy with results and their customer care and service is A+. They're always very accommodating and super friendly. This is my go to place... read more

First time here, my appointment was at 5:15 pm and that's exactly when they took me back, no extra waiting which was nice. The PA was so nice made me feel very comfortable. Great customer service as well, I will be coming here from now on! read more

My visit to Derm Refresh was very pleasant. The doctor did my IPL and was so professional and concerned that I was not experiencing any discomfort, I will absolutely go back for another treatment. read more

Alex is the best! Very natural results (Botox, Juvederm, IPL, vampire facial) and he's not pushing for more treatments. Nicole at the front desk is really nice too and very accommodating. read more

I had an IPL photofacial at the end of October. Dr. Tuan Ngyuen was extremely patient & calmly talked me through the whole process. I was expecting minimal results (20% improvement), but was so excited to have 75% improvement. I had 4 very dark sun/brown spots on my left cheek that were 80% gone within a week. Woohoo!! I will be going back for another treatment soon. I was surprised to read some of the negative reviews and I'm glad I didn't read them before my treatment. I know 4 other people who had positive results & I went to Derm Refresh based on their recommendations. read more

I came in this weekend to start a new treatment and again could not recommend a better place! Nikki was able to work with my schedule and find something that worked for me, shes amazing. Alex was kind and a great conversationalist. I love this place and will continue to go here! read more

I first went to Derm Refresh for an IPL treatment that I purchased on line. Met Dr. Tuan Nguyen who is the medical director and he did my first treatment. He spent a significant amount of time with me, explaining the procedure and its benefits. Have since been back for Radiesse and Botox treatments. Have recently signed up for a special for Dermasweep with an infusion. Holly is the medical esthetician. She is very personable, knowledgeable, and thourough. read more

You must see karen! Her facials are absolutely amazing. She is very knowledgeable and experienced with all types of different skin conditions. I trusted her 100% with my melasma and my skin is looking better than ever. On top of all this, she is an absolute sweetheart. I've referred a few friends and they all say the same thing...she's a skin goddess read more

So happy I found Karen! I needed help to clear up some acne and she put me on amazing skincare regimen. She also has given me really important tips to help clear up my skin. I highly recommend to come in and get a treatment done by her!! She is very friendly and professional :) read more

I have been coming to Derm Refresh for eight years and have never been disappointed. Alex and Nicole I have been very professional efficient and have made me look years younger. I highly suggest Derm Refresh for any of your cosmetic needs and wants. I give Alex and Nicole stars for they're efficiency, talent, Alex will definitely make you look and feel years younger. By the way they are very up to date with the latest and newest procedures that are out in the market. Last but not least Alex and Nicole are very trustworthy, I have referred many of my friends. Everyone speaks very highly of Derm Refresh read more

DO NOT GET FILLERS HERE! I had my lips done and they were completely uneven, I was told to let the swelling subside and come in for another appointment. Upon doing so rather than the doctor adding to the smaller side, he used something to dissolve the larger side. When I said they were still unbalanced he said he could dissolve more or that I could pay $525.00 to get it evened out. Totally unprofessional and a complete scam! Ladies, do your research before you let anyone do this to you! read more

I AM SO GLAD THAT I CAME!!! First off, I can see people having a hard time finding this place. Derm Refresh is located in Park Plaza. The shopping area where Mother's Market, CPK, Ruth Chris, Empire Salon and Verizon is located at. The trick is that Derm Refresh is tucked away upstairs in the far left hand corner. If you can't do the stairs there is an elevator. I booked an appointment last week for a microdermabrasion so when the day came I was excited. A little nervous that I may be a little red. My appointment was set for 3PM and I was literally out of there by 3:45. The esthetician that helped me was Natalie. A super friendly and knowledgeable gal that eased me about the entire process. Right when you enter you are given a questioner to fill out and when it comes time for you to get your work done the esthetician will review the questioner and ask you questions. My main complaint was that my skin was looking dull and ashy at times regardless of the fact that I take good care of my skin I still was not happy. She asked a lot of questions regrading my skin care routine and the products that I am using. With all that said she began. First off by cleansing the skin with a light massage. OK. I recall learning in school that microdermabrasion is like "sand blasting the skin"... No sand blasting occurred,. It was painless. Instantly my skin felt better and looked amazing. (STILL DOES).... I was a little pink after but it was nothing crazy. In fact my appointment was done on my break in between clients. I have been getting tons of compliments on my skin and I am hooked. I am returning again soon! The cool part is the little pad that she removes and shows you the debris that was sucked out during the process. I was amazed at how much crap came out. Regardless of my washing my face twice a day and using an at home exfoliate. I still had gunk embedded deep within my pores. TRY IT.. IT'S SO WORTH IT. Over all the place was clean and calming. They sell skin care products but don't try to push any of it on you. The entire staff is super friendly. read more

Alex & Nicole are amazing. Alex is incredibly knowledgeable in his field. His prices are amazing, and he is so honest with the treatments you actually need. He's trustworthy & I'm forever a client. read more

I received an IPL/Photofacial treatment on Thursday (5 days ago) and have second-degree burn marks on my cheeks and "tiger stripes" on my forehead. I assumed the darker skin color was normal since I was advised that the sun-damaged spots and scars would be darker and flake off. I did some research online and found a similar experience with a television news reporter who posted photos of her botched procedure which looked almost identical to my face. I was treated by Alex, who otherwise, seemed like a nice person. He just is not competent in this service and I would not recommend this treatment to anyone unless they go to a medical doctor. I called today (after sending photos of my face with close-ups) to seek a refund for the service and they wanted to schedule a follow-up visit in 4 days. Personally, if I knew that I botched a procedure and had a complaint that I burned someone's face I would ask to see them ASAP. read more

Horrible horrible experience. I had an IPL by Alex. My face was swollen, my left eye almost swollen shut. The swelling resided in about 8 days, the dark flaking of the skin, in about 10 days. The dark spots flaking off are normal, but Alex burned my skin so deelpy that I have new scarring on my cheekbones, undereyes and chin. This will require treatment to get rid of all the damage he did. VERY displeased with the services. I would never go back or recommend anyone here. Patients beware!! read more

I came here for a microderm session and I loved it. They use dermasweep which is a newer and a updated version of the microdermabrasion system. Holly was my esthetician and she was fantastic! Super sweet and knowledgeable. I was so fed up going to various spas around OC, and leaving so unsatisfied after every bad session barely seeing any results. I used to have a great esthetician at SkinDeep years ago, but she moved away and I never found a good replacement. There is definitely a difference in quality and technique between a med spa and day spa. If you want to see lasting results, go to a med spa. If you are just looking to relax or to pamper yourself before a event go to a day spa. Their prices are reasonable and the office is very new and clean. read more

Please forgive my tardy reply in response to you, Alex. Yes you did rectify the poor service I received from Dr. Nguyen. I returned to the office at Nichole's request and was very satisfied with Alex' treatment and professionalism. I have also referred two additional clients to your office with advice to request Alex. read more

This place is AMAZING! Not only because I got the results that I was looking for but I got a lot more information than I was expecting. I got my treatment from Alex, which started in February. I had these really embarrassing acne near my mouth that looked like open sore spots. I initially went to my doctor who prescribed some topical cream that did nothing for me. I went to Alex for a free consultation. On the first appointment, he gave me a prescription that not only help dried up my acne but wasn't too expensive out of pocket expense. I paid about the same for medication that didn't even work! Here's why I like them: I didn't want to spend a ton of $$ because I wasn't sure if it works on me or not so I thought if I go aggressive, I'll get more bang for my bucks right?! WRONG! Alex suggested that we do the opposite to see how my skin will react to treatment. He said it's because it's better to start off slow & see the results instead of be aggressive and then have to re-fix. So that's what I did. I did an ILP the first 2 months and people could see a difference almost immediately. I just completed my 3rd one today (yes I know this review is late but I wanted to make sure I got some results before sharing with yelpers). What's the difference? The face numbing cream is FANTASTIC! It takes about 20 minutes minimum to take affect and lasts about 3-4 hours afterwards so for the treatment you might feel a slight sting like a rubber band snap. It's not bad. The flashing light is more irritating in my opinion. So there are LOTS of places available - some great, some good and then some that should keep their doors closed. I think this place belongs in between great and good. Why? Cos Alex also works in the ER room most of the time which means there's not a lot of available appointments with him. Otherwise it definitely deserves to be in the GREAT category. Another FYI - I drive 30 minutes to see him because it's worth it for me. As I'm hitting my mid 40's I'm careful as to who can touch my skin. If you're the same, then you definitely need to talk with Alex. read more

I had tons of flat moles all over my face and they resembled pen dots. They've appeared over the course of the last few years; some I've had my whole life. There isn't a day I can't go without dotting them with foundation to cover them up because I look scary with all the dots on my face. I've been aching to get rid of them and I wasn't sure if there was a possibility of completely ridding them from my face. I found Dr. Tuan on yelp and noted all the positive reviews. He was informative and so friendly throughout the process and helpful during the initial consultation. I first tried IPL on my forehead to see how my skin reacted and healed. Within a week, all my dark flat moles were gone!!!! Prior to the procedure, they put numbing cream on the area where you will be treated but it definitely still hurt a lot. Pain was a 7/10. Prior to treatment, I brought up concerns about getting burned and he assured me that he would use a medium intensity to ensure results without burning at the same time. I was surprised that we were able to get rid of the moles within one treatment of moderate intensity since results sometimes require multiple treatments. I just finished IPL on the rest of my face since I was so pleased with my forehead results and I hope to see the same results for my face. The pain this time was so minimal I was shocked. I'm not sure if this is due to the fact that there's thicker skin on your cheeks or if it was because there was more numbing cream. Anyways, there was no pain at all which was amazing. My face is not even a bit red so I don't need to change my routine to avoid seeing people! The receptionist was super friendly each time I visited and I look forward to coming back within the next year for follow up treatments. Can't stress enough how happy I am with the service and the results! read more

Not only had I left with my skin feeling REFRESH but my overall sense of well-being, too! I am BEYOND pleased and this place has not let me down after my multiple visits for acne-treatment and follicle removals. First off I'd like to talk about the Customer Service topic. Customer service is mainly the reason why I am taking the time to write this constructive review on particular places. Isn't that we're suppose to do on Yelp? Ha. Any who, I was recommended this gem by a client of mine from my Personal training business regarding to finding a cure to my follicle infections on my jawline and random flares of acne. I've been told Dr. Tuan Nguyen, MD. was a phenomenal dermatologist at his craft and cares for his work to help others fight bad skin, anti-aging and more as I am to my craft as a Personal training & nutritionist. I've had many bad seeds before when visiting other dermatologists where I would pay up to $100 out of pocket for 10 stinking minutes of their time and had left with many unanswered questions because the derm would just get up during the chat and would walk out the door and not even dare to ask, "Is there anything else I can help you today?" Well I am glad Dr. Tuan isn't one of them. He had the sincere-face on upon meeting me, took me to his office and sat me down with powerpoint slides to explain more about what he can offer me and took his time to inform me on anything I could be confused with. At the end, he did ask the most important question that every business owner should ask, "Is there anything else I can help you with today?" (ps. did I mention this is his second practice because he enjoys doing it? He also works in the ER to save lives! Talk about a well rounded, good fella!) Second, the staff are very kind and warming upon entering here at this convenient facility located next to the Diamond Jamboree Plaza on Jamboree Blvd; in addition, the amenities are very well organized and clean from the front end of the office. The wait was never more than 15 minute (but that is to be expected in health-care). One thing I like about this place is: as a business owner myself, I have so many tasks and errands and thing on my list, sometime I just need a reminder of what is to be expected for tomorrow. Well, Derm Refresh would inform and give me a reminder during the afternoon hours about the oncoming appointment on the next day. How convenient and kind! Lastly, pricing. I didn't have PPO insurance so I had to pay for my laser treatment out of pocket which costed me ranging from 300-ish for 5-6 sessions for follicle removals. Another service they had is, if I had a gnarly infection under the skin service, Dr. Tuan would inject some non-inflammatory steroids to calm down the swelling of the zit/acne site for $50-75 and the swelling would reduce within 24 hour. Ouch, sounds painful doesn't it? Well, Dr. Tuan is very careful and well spoken during the treatment. He and his staff took care of me many time when I needed this procedure done by putting some numbing cream onto the site for an average wait of 15 min for the numbness to kick in prior to the injections. Overall, I am very well pleased with the service and practice here. Unfortunately, my problems weren't able to be solved here by Dr. Tuan and his team but he did recommended me another skin doctor that was suitable for my cure. I would highly recommend this place if anyone's looking to get their undesired hair remove or aesthetic treatments, i.e. botox. read more

I redeemed a groupon for a microdermabrasion at Derm Refresh recently and was very pleased. I made an appointment a few weeks ago and when I showed up, I did not have to wait long. The staff was nice and and professional. Some people may expect more, but for the price I am very happy with their service. I would come back. read more

I've been to a handful of medical offices for laser procedures and my favorite so far is Derm Refresh in Irvine. They were the most professional and the results were everything that they promised plus more. They took before and after photos, they took the time to ask about my skin history and sun exposure, then they made sure I knew how to take care of my skin during recovery. Not only was the process easy and informative, ALL of my spots came off and my skin was literally perfect. My mother and I both had the procedure done and we still rave about it. Luckily for us at the time there was a groupon, but I haven't seen any since then. Perhaps they realized that their service is worth a lot more than what the usual groupon charges. read more

I got a great deal on an IPL Photofacial at Derm Refresh, so booked my appointment. It was my first time having the treatment and I was a little nervous. Upon entering the office, the front desk was friendly and the doctor was so kind and reassuring. He really listened to my concerns and asked what areas on my face I'd like to improve. It is two weeks later and I notice a big difference in my face..many of the sun spots are no longer visible and the rosacea has lessened considerably. I will be going back to get another Photofacial in the next couple of months! read more

I purchased an IPL photofacial from Derm Refresh and already scheduled my 2nd treatment. I am very happy with my experience. The 1st treatment has already made a huge difference! Alex said I'm the perfect candidate for this type of facial since I have a lot of sun damage and I have fair skin. I can tell that a lot of brown spots have disappeared and other people have commented that I am glowing and that I must be in love. read more

I was a bit skeptical at first, and even a week or so later didn't really see much improvement. It really took about 10 days to see anything noticeable. I'm actually quite pleased with the results now, and will likely continue with the process. read more

I just had an IPL and I love the results. All of the dark spots are flaking off and my friends notice a difference...now they all want to go. I would recommend without question. Very friendly staff as well. read more

I've been to a few Med Spas and Derm Refresh by far is my favorite. First off, staff is professional, courteous and accommodating and always goes out of their way to make you feel comfortable. I've been undergoing various facial treatments with Karen. I am 52 years old and love my skin more than ever! Karen's expertise and knowledge is priceless! My favorite treatments are combination of DermaSweep Epi-Fusion Microdermabrasion and Chemical Peels. As far as laser procedures, you must see ALEX. He is a perfectionist, excellent bedside mannerism and goes over and beyond for all of his clients. Top laser treatments are IPL and Fraxel for best results amongst many other laser services. I highly recommend Them both, you're in good hands. read more

I had a very positive experience at Derm Refresh Skin and Laser Center. It is not a comfortable experience to go into a place you have never been to and have them work on your skin! I had an appointment for an IPL photo facial to help get rid of my melasma. From the minute I walked in the door the staff was VERY friendly and the doctor was fantastic. I had had this procedure done at my dermatologist a couple years ago with very little success and this time around I saw a huge difference and I am excited to go back for another treatment. I believe this center has extremely good lasers since that is what they specialize in and I am glad I went here instead of back to my dermatologist. Overall, a very good experience. Thank you Dr. Alex! read more

I had my first IPL photofacial from about 5 days ago. The staff and Doctor were so nice. I really felt right at home. The procedure was painless. The day after my procedure all the brown spots (skin damage) started appearing and now is starting to disappear. I've had deep chemical peels before, that were very painful. I look forward to going back to see Dr. Tenazas in a few weeks for my second and then third appointments. I live in the San Fernando Valley, but it;s worth the drive! read more

This review is long overdue. I have been coming to Derm Refresh for IPLs for several years and cannot say enough positive things about Alex and Nicole. They are so nice and extremely professional. I just "upgraded" to a laser micro peel and a Dermasweep, and my skin looks better now than it has in my entire life. This is not an exaggeration! People are actually noticing! Thank you Alex and Nicole for recommending these procedures to me. Alex also was able to give my daughter an IPL series and remove a birthmark that was supposedly permanent. Pretty amazing. He is an extremely skilled practitioner. Derm Refresh gets the highest possible rating from me! read more

I have been a client for many years. I have not been in recently because my skin is so amazing, i don't need anything done at this time. I am going to be 50 years old and I don't have a single wrinkle on my face. Now, I am sending my daughter in to visit. They are the best. read more

I am very happy with the overall experience I had, Dr. Tuan is GREAT! Services offered was what I was looking for and the patient care service is outstanding. They are easy to find and very close to home. Highly recommend! Sheila- read more

I love this facility! I originally came here for IPL treatments for acne, and Alez, PA, made my acne disappear! AMAZING! And he is super nice! I also got 2 ViPeels with their facialist ( who, I have to say, is not very bright) but she was sweet and the peels helped my complexion also. The facility is lovely, professional and inviting, and their front desk person, Karen, is very organized and courteous. Dr. Tuan has to be the nicest doctor I ever met! He was explaining to my mother injectibles, and he is so funny and caring! I totally recommend this place! They don't push products or services, and their prices are very reasonable. You can finance paying with care credit, which is great because I paid off all of my laser treatments ($1400) with no interest! read more

I have been a patient of Dr T for almost 5 years. Every experience w the staff (Nicole) and Dr. T has been excellent. I use fillers and botox as well as laser and IPL treatments. The cost is reasonable and Dr T very respectful, patient, and kind. Highly recommend read more

I had issues with my skin, I had been seeing a dermatologist regularly for the past 2 years with no results. I found Derm Refresh through a referral. I was a little unsure at first about going, however after my treatment I am very glad I did, the results are fantastic. The entire staff was helpful, nice and very knowledgeable about what was right for my skin. Holly is the medical esthetician on staff, she totally helped my skin look great, I am a client for life! She made me feel very comfortable, a true professional. She was able to diagnose what was going on with my skin and helped me create a regimen to make it look awesome, I'm very happy with the results! read more

I've been to a couple different skin centers but have NEVER had such GREAT RESULTS after just one session!! I LITERALLY called the office the next day after one treatment just to thank them for giving me the best treatment for my skin and to let them know how greatful I am! The staff is so professional & I would DEFINITELY gives this place a try because you WONT be disappointed !! Thanks guys!! Your the BEST!! read more