I went in for a facial on 11/19 and had such an amazing experience. The staff was approachable, friendly, and made me feel taken care of from start to finish. The space itself is super clean, calming, and beautifully put together. A special thank you to Trisha for making my first visit unforgettable. She made me feel completely comfortable and explained every product and step with so much care and knowledge. I walked in for a facial, but I walked out feeling refreshed, relaxed, and genuinely pampered. Highly recommend! read more

Booked Facial Lounge Costa Mesa BECAUSE they advertise "non-toxic/clean/organic." My wife has very sensitive skin and we live a non-toxic lifestyle and to ensure this - my wife even brought her own products. She told the front desk, and they reassured her their products are vetted and they take "non-toxic" seriously, so she trusted them. During the facial, they applied a product that was visibly blue. After the service, the technician recommended the same product...so my wife asked to see the ingredients. Only then did we learn the product contains synthetic TOXIC dye/blue coloring and other ingredients that don't align with "organic/non-toxic" marketing that is ALL over their blogs and website - after it had already been smeared all over her face. Skin is the largest organ in the body, and with her sensitivity this is not a small issue. This was also for my wife's birthday, and instead of feeling cared for, she left feeling misled and completely violated. Our trust is broken. She brought her own products to use but they ensured that they could be trusted...... I emailed management and never received a response...3 weeks later, still nothing. read more

I'm really bummed over my most recent experience, as I feel they are using unethical tactics to bring in past clients. I had a membership and lost my job. I didn't update my card on file and kinda just let it go. Then I received a message that I had voucher I could use for an appointment. I still haven't found a new job, so thought this would be nice to treat myself and cheer me up. The service overall was nice. I think the music could have been louder in the room, as I could hear people chatting in the halls. When I went to check out, I was told I didn't have a voucher and had to pay for the service. I told them I only came in bc they reached out to me to use a voucher I had on file. The woman was less than helpful. I believe in karma, so I paid and left. But I'm not happy and I'm definitely no longer recommending anyone to come here. read more

Facial Lounge - Skin Care Near Me - Costa Mesa, California

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Definitely a spot to check out if you are looking for a relaxing facial in the area. Staff is super sweet and the place has a clean, fresh and relaxing vibe. Both facials I have received so far have been marvelous and customized to what my skin needed on those days. Additionally great gift to give a loved one! read more

Nicolle was so friendly, and the facial was super relaxing and refreshing. I got a custom facial with LED red light therapy. After you check in, there's a comfortable waiting area, and then they come get you for your service. Definitely a great self-care treat! read more

Facial Lounge - Skin Care Near Me - Costa Mesa, California

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Do yourself a favor and book yourself a facial here. The staff is very friendly and approachable. The atmosphere is so calming and relaxing. This was my first ever facial ever and now I know what I was missing out on. Shout out to Paulina who did my facial. She walked me through the whole process so I understood each step which I was very appreciative of. She made me feel super comfortable and I left feeling so refreshed. I will be back! :) read more

I will always rave about this place because the skincare here has totally changed my life. I'll always start my day with the Brown wash pore clarifying cleanser, then after I dry my face I'll spray the hydrating mist. After that's dried then I use their amazing Calming Hydragel. I like to try to come once a month for a facial with red light treatment which has also saved my skin. I can't wait to try out the newest location for the Newport Beach store!!! read more

Facial Lounge - My skincare routine - Skin Care Near Me - Costa Mesa, California

Nicolle was fabulous and made the experience wonderful. The aesthetic was calm and relaxing and she explained everything so well I feel better informed and I trust the process because of her. Can't wait to come back read more

My facial was 50 min and I paid extra for derma planing. Although the treatment was relaxing and I really liked my technician, I did not feel the $300+ price out the door was a good value. I also had a breakout after. The product they use is their own brand and may not be suitable for all skin types. The final moisturizer was very oily in my opinion. Again my technician was excellent and the spa itself is very clean and comfortable. Wish their treatments were a better value. read more

Facial Lounge - Bad break out - Skin Care Near Me - Costa Mesa, California

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Had the most refreshing vegan facial today at Facial Lounge They even gifted me this beautiful Vortex Crystalline Water everything about this spa is pure and vegan I saw Amber, the owner, on Instagram and met her today she has such a wonderful, uplifting energy ‍ read more

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Ok so the facial themselves are good and they've done good things for me skin. All the girls I have had were nice but whenever I get checked out, some of the girls will b whispering about some of the other clients they checked out. It seems like they're always judging and whispering about clients after they pay and leave. I'm referring to anytime they check someone out before me. I think it's extremely rude and unprofessional. Some of these girls need to understand nobody likes judgmental people esp in a vulnerable situation where you're literally getting your skin worked on. I've noticed this on multiple occasions. The girls in the front r not very nice. This place is pricey and we should not have to encounter that type of unprofessionalism read more

I've been going here for a few years, and i always enjoy my treatments. I'm taking off a star though, because I find the gratuity giving experience confusing and frustrating. Most of us are members, and do not pay full price for our treatments, sometimes by quite a bit. But when we go to check out, we're prompted to pay up to 25% of the full price. I would like to know what MY total is, so I can pay a percentage of that. read more

Amber at Facial Lounge is amazing! I came in for a mini facial and Amber was so gentle, knowledgeable, and attentive to my skin's needs. She customized everything perfectly, and the experience was both relaxing and effective. What blew me away? The compliments I got afterward--people were telling me my skin was glowing and asking what I had done! If you're thinking about booking with Amber, do it. read more

I've been on the hunt for a new facial spot since I'm getting married this year, and I found this place on Yelp with amazing reviews--so I booked an appointment. I accidentally showed up 30 minutes early (oops!), but the front desk staff was so sweet and welcoming. I was eyeing a coffee from Coffee Dose next door but saw the wait was long, and one of the girls even offered to grab it for me. So sweet and a great first impression. The vibes are all there with the atmosphere. When it was time for my facial, I was instantly obsessed. Casi was amazing--super knowledgeable and gave me so many helpful skincare tips. She dermaplaned my face like a pro, and as someone who usually does it at home, the difference was unreal. I just zen out every single time and it's the best. The true test? Two days later, I caught a glimpse of my skin and actually got giddy. It looked so good. Like, the best it's ever looked. I ended up signing up for a membership and definitely plan to keep going even after the wedding! Go and get the new customer discount. The only negative is you'll be hooked! read more

This is the cutest shop, they do teen facials and were able to help my daughter clear her skin. Highly recommend

Amazing facial and extractions. Relaxing and spa-like with a consultation after for products that fit my skin type. I love their vitamin c serum. Highly recommend! read more

Facial Lounge - Waiting area pre-facial! - Skin Care Near Me - Costa Mesa, California

UPDATE: Mercedes called and rectified the issue. I was really impressed with their ability to do customer service. Would recommend this spot overall. I genuinely think the service here is great--the facials are top-notch, and I really love that everything they use is organic and vegan. That said, my experience with the management has been disappointing. When I first signed up for a renewable membership, the details weren't clearly explained to me, especially around cancellation. The first time I was charged for a renewal, I didn't even realize what had happened. The second time, I made it clear that I no longer wanted to continue the membership, but management refused to issue a refund. Instead, they offered me a skincare cream from their store. While I appreciated the gesture, I don't think it was the appropriate resolution. What also felt frustrating was that once I canceled, I had to pay the price difference between the membership rate and the regular facial cost--which was about a $50 difference. Had I known all of this upfront, I probably wouldn't have signed up for the membership and would've just come in as needed. Again, the facials themselves are great, and the staff providing the service is wonderful. But because of how the management handled the situation, I don't think I'll be returning to this particular location. read more

This Facial Lounge Location is conveniently in a plaza where a few other great establishments reside. Parking is open and it's relatively easy. I've never had any problems even during peak times. My facial was very relaxing and wonderful. There are add-ons that I opted for and overall have a very pleasant experience. The extraction part of the facial was painless. The interior is super cute and vibrant. However there was some construction going on inside in another area/room during part of my facial that was loud and disrupted my peaceful vibe. Overall great friendly and professional staff and not aggressive on making clients sign up for membership or purchase products. read more

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BEST FACIALS!! The second you walk in, you feel the difference from any other place. I brought my daughter here for her 16th birthday! She was having some acne starting up. The esthetician not only gave her the best facial, but told her what to use and do at home. She was very sweet and knew what she was taking about! The products are by far so amazing!! We will definitely be coming back regularly! Thank you! read more

Facial Lounge - Skin Care Near Me - Costa Mesa, California

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Tricia was great! She did an awesome job explaining things to me and recommending me things I can implement into my routine. She was gentle with the exfoliation and extraction, but knew it needed to get done. Super great neck massage too. Would deff recommend. Loved my facial. read more

Oh my gosh, I love this place! Immediately greeted by amazing staff and such a cute waiting room. The music in the spa is sooo calming. The facial was incredible, Nicolle made sure to listen to all my skin problems and curated the facial perfectly for me. Katie made sure I was super comfortable and taken care of while waiting for a few minutes(I was early). They recommended the perfect at home skincare routine for me. I am already loving the products and results. They have their own product line which is all super clean and vegan, exactly what you need for good skincare! Will definitely be making an appointment here every month to keep my skin looking this good!! Thank you to everyone at Facial Lounge for being so kind! read more

Very much enjoyed my facial with Vanessa, she recommended products that will help with my trouble areas. The neck massage was just what I needed and felt amazing. I left with a glow and look forward to another treatment soon. read more

Nicolle is the best! She is honest with me about my skin and is always celebrating my skin getting better with me! When I came in I had cystic acne which I never had before and I didn't want to be prescribed heavy stuff at the dermatologist. She completely turned my skin around and I rarely have an outbreak now. I will never stop trusting Nicolle with my skin. :) read more

The reason I'm giving it a 4/5 I personally would have loved if there was some insight into the products they were using. I like to know what chemicals are going on my face as I have good skin and a good skincare routine so I would've loved to know what they were using. I also would've opted for products that have no fragrance to avoid building sensitivities. read more

I visited Facial Lounge last week for a Custom Facial with Paulina, and I can't say enough good things about the experience! Paulina is incredibly knowledgeable and took the time to assess my skin and customize the treatment to exactly what I needed. The results speak for themselves! I've had multiple people comment on how glowing and clear my skin looks this week after extractions she did. It's not often that a facial delivers such noticeable and lasting results, but Paulina really knows what she's doing. I'm so impressed that I've already booked my next appointment with her for a BioRePeel treatment. If the Custom Facial gave me these kinds of results, I can't wait to see what the BioRePeel will do! If you're looking for real, visible results and expert care, I highly recommend booking with her at Facial Lounge! read more

This is hands down ThE spot to go for facials. I used to get a deluxe Hydrafacial every month for a year, but it didn't really do the job. I prefer a custom facial which is what is offered at Facial Lounge. Their signature facial can be customized to your skin type and/or issues. It also includes Deep Cleansing & Ozone Steam, Extractions for Acne and Blackheads, Exfoliation with Peels and Enzyme Masks, Customized Mask, Lymphatic Massage, Cryo Globe Massage. All this in a 50 minute facial. They also offer a variety of other add-ons such as dermaplaning, LightStim, microdermabrasion, etc. Oh, and they have a great membership program! read more

I went here for a facial. I had been traveling a lot and my skin was very congested and dry. This spa is so nice. It was so comfy and relaxing. It is pricey, but you get a lot of nice perks. The beds are heated and the techs are amazing skin experts. My skin was glowy and clean. read more

5 star customer service, I have no tried the skin care products yet, but as of right now I am amazed at the quality of service provided. Amber quickly called me providing me with her insight on what type of product to use for my skin. Even after receiving my products from the salon, she personally called me to make sure everything went smoothly and to provide further information about how to use the products to gain more effective results. The quality of service provided is phenomenal, now I will use the products suggested and see why results I achieve. read more

Just got a facial with Nicole at Facial Lounge and was really impressed. It felt like a deep clean--super thorough but not too harsh. My skin feels refreshed without any irritation. Nicole was great--knowledgeable and easy to talk to. She laid out a clear skincare plan that actually makes sense for my skin and lifestyle. Definitely recommend her read more

The oasis for your spirit and skin that you didn't realize you needed. I felt so much better after my hour in the care of Shay, who is a new addition to Facial Lounge and a fantastic one, with passion and love for her second career as an aesthetician. Amber was mentoring her and stopped in to show how she does extractions, which was super cool as she's the owner of Facial Lounge; her extractions were light fingered and the gentlest I've ever experienced. She really knows her stuff! And her line of vegan, organic products is the bees knees. I had mentioned my concern about hormonal chin acne and there was a product (sulfur masque) Shay uses for it herself which I picked up. I wouldn't say I'm looking forward to it this month but I feel well equipped to tackle it now. I left Facial Lounge lighter in spirit and with dewy skin to go with that mood read more

Facial Lounge - Great for hormonal breakouts (chin acne!) $11 - Skin Care Near Me - Costa Mesa, California

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I was gifted a facial from this establishment, and I could not have been happier with my experience! I was greeted with 2, big bright smiles and a warm welcome the second I walked through the door. After a quick intake, I was introduced to my aesthetician Casi. Her personal presentation was "crisp & clean" with a bonus radiance! The room was inviting with soft lighting and soothing music. Casi asked if I had any allergies or specific issues with my skin. I'm so happy to write that as of this afternoon, my skin is still glowing, and not one breakout! I've already told my daughter and her best friend to pay a visit here! read more

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Always Magnificent, relaxing and your skin will look beautiful! Even if you have a problem area it will be treated and look beautiful in days after. Highly recommend Mercedes, she's an expert! Every single staff member is wonderful, you can't pick a wrong esthetician here. read more

This is always my go to for a relaxing, custom, facial. I enjoy the extractions, products, scent, attention and relaxing waiting room. I always feel spoiled!!! read more

Not enough words to describe how great this place is! Amber the owner is amazing and cares so much about keeping her customers happy! I joined this place in September after doing a yelp elite event and am so so glad I got a membership. While I'm only in my 30s I believe skin care is super important for preventative aging. Shannon is so personable and does a great job with making the client feel comfortable. Amber gives the best recommendations when it comes to personalized skin care products both from their store and outside of the store. All of their products are vegan and ingredients have been researched thoroughly to have the most quality item you can get. So happy I found this place. read more

Facial Lounge - Skin Care Near Me - Costa Mesa, California

Back at it will and updated review..... This place is my home away from home. I always feel so welcomed here! My latest visit, I saw Jessi. Supper sweet and has the coolest stories and glasses. :) She gave me my first brow tint experience. I was so nervous because my brows are naturally thin, so I didn't want it to look fake. I would say she nailed it! I also liked the peel I got too. Can't wait to go back to my favorite spot in the OC. read more

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Amber Jade gave me one of the most amazing facials I've ever had! This is not one of those places where they just leave you alone most of the time, while servicing two clients. That hour was all mine, and she gave me an incredible arm/hand/neck-massage while I was steaming and under the red light. She was also able to extract some of my most stubborn blackheads without leaving a mark, and I left with an overnight enzyme mask on and woke up glowing this morning, without redness or overly sensitive skin. The Facial Lounge is a 100 times better than all those med spa places that charge you a fortune for crappy Botox in a 10 minute visit. This will truly transform your skin. I will definitely make this a monthly visit. The products are incredible too, I will purchase the enzyme mask on my next visit. A great experience all around read more

Facial Lounge - The morning after my Facial Lounge glow-up. - Skin Care Near Me - Costa Mesa, California

My experience with Nicolle was fantastic. I really enjoyed the facial. I left my skin glowing. My skin felt so nourished. I also really enjoyed the conversation and calming atmosphere that Nicolle created. read more

I stopped by to buy a gift for my wife and talk about exemplary service, I'd bring my wife back here any day! Shai and Amber were extremely pleasant to talk with amidst the beautiful vibe & decor they have in the lobby. Not only did they listen to what my wife wanted for a facial cleanser, but they also educated me on why this was a better product for my wife (talk about earning extra husband points!) They even gave me date night recommendations when I asked instead of being annoyed with me. Now this is world class service at its finest! read more

I wish I took a before and after picture, but not only is everyone so kind- the estheticians are incredible and the rooms are so comfortable and relaxing. Casi was my esthetician! I just recently went on a vacation for a bachelorette party, so I was not able to do my skin or sleep routine and it was definitely showing on my face. I came in with my skin feeling so dried out, congested, and dull- sooooo many closed comedones. She did such an amazing job at walking me through the process and asking me about my concerns and just really getting to know my skin. She is extremely knowledgeable and is such a light to be around with. I definitely walked out of there being so zen'd out and my skin flourishing. I loved this facial and experience so much, I actually signed up for their membership! read more

I look forward to my facial appointments. Ellen is super and she is always pleasant and professional. I Just love how my skin feels and looks afterwards read more