Recommended by a female friend. Cleanest and neatest tire…read moreshop I've ever been in. Took me right away. Did the service quick and efficiently.

Only came in for a state inspection this time but we've been here for other services too. I called…read moreand was able to get an appointment for the next day. I waited in their nice waiting area (amazing plants and comfy seats) and it took the exact amount of time he said it would. The staff are always friendly and gave me recommendations that were under my car's warranty which was helpful. The best part was I got to chill with Frank the dog while I waited!

My wife needed new tires on her vehicle so I decided to give Duke's a try. Man, am I glad that I…read moredid. They were less expensive than other places and the service was great. When I went in, Tracey gave me printed quotes on 4 different tires. Obviously, they had the lowest price. The customer service was outstanding and they have a very nice waiting room, free coffee and popcorn and you can practice your putting while you are there. They did not try to sell me products I did not need. One of the best customer experiences I have ever had. If you need tires, this is the place to go.

Don't trust these people. Recently we brought our car here for emissions testing and a safety…read moreinspection. We were told our car failed the inspection due to tires and steering mechanism. Besides new tires they said we needed ball joints, struts, tie rods, sway bar links, bushings, trailing arms. We left without doing the work since our car ran fine. We brought it to another garage for tires which we did need and asked for them to inspect steering. They did not see anything wrong with any of the other recommended repairs and said we were scammed. Just to be sure we brought the car to our local Chevy dealer and gave them the list from Duke's. We were told that there's absolutely nothing wrong with our car! Beware if they fail your safety inspection and want to do repairs.

What I was told would be a half-day job turned into a full day job, but it was done right, and…read morethat's what matters. They communicate well, and even put a pair of end links on for me that I had sitting in my backseat. I was gonna put them on myself, but while they were installing my lift, they probably figured it was a good "might as well while we're here" situation and didn't charge me extra for that. Great work, great experience, staff is friendly and knowledgeable. Everyone in town recommends them and now I see why. 2 year update: The shop still does great work with my vehicle, and is my go to. They're busy but still manage to fit you in, and their pricing is at or below what it should be for various jobs. With higher mileage vehicles, you typically expect and dread the inevitable call you get from the shop saying they found other things that need attention, but they do so with respect and honesty about the situation that the parts in question call for, and apply zero pressure. These folks are continually straight up with me. It's hard finding a decent shop it seems, but this place is it.

They didn't diagnose my Mercedes Said it needed sparks…read moreplugs and charged me 600 when i didn't need plugs went to another shop where they told me it has a ecu problem Mobile TECK is a rip off !

My vehicle requires staggered tires, that means that the front and rear tires of of a different…read moresize. I am not going to go into the saga of driving around from one tire store to another to find the tires and service I needed and will skip to the interesting part. I walked into Hughes Brothers and was greeted not only by the guy behind the cash register but all of the Hughes Brothers employed within the sound of my voice. They scored point just for doing that. I explained what I was looking for and the CSR, we will call him Joe, began the search and we were able to agree on a set of tires that he could have in the store within a matter of hours. I was advised that I could wait in the store or, he could take my number and call me when the tires arrived. I departed. I received a call from Joe at an hour later than we had agreed and he began to explain that things had gotten wild and crazy and apologized for not following up within the agreed timeframe. More points for them. We agreed that I would come in the next morning by a specified hour and when I had not arrived in time for my scheduled appointment, I received another call to determine if I had changed my mind or if we needed to reschedule to come in for the service. I explained this time that things had gotten out of hand and that I was on my way in for the service. I arrived, Joe pointed out my tires that were waiting for me, took the keys the car and within 90 minutes, the tires had been mounted on a different set of rims, the TPMS sensors had been moved to the new rims, tires balanced, mounted and I am heading out the door. They hit the jackpot!!!!!! Customer Service - points Follow up - Points Fair Market Value Pricing - Points Locally owned and operated business - Points Customer for Life. Thanks Hughes Brothers!!!!

Hi I'm very dissatisfied with the Hughes Brothers on College Road I went to take my car in and they…read moretold me the price of my car what it's going to be with the total with the parts and the labor and when I got ready to pick up my car it was a different price and I'm the type of woman that I asked up front what is going to cost so I can be prepared to pay whatever I need to pay so with that being said they didn't stick to what they told me up front they're not trustworthy so what they say very very disappointed

I have been using Picone automotive for 9 years for my fleet needs for 8 schools. Thomas is…read moreprofessional, courteous, and trustworthy. I highly recommend them if you are looking for a great job, excellent communication and reasonable rates.

Full set of tires installed, had them in-stock, exactly the ones I was needing. Balance and front…read moreend alignment done, they got me in and out without a hitch. Good pricing and didn't make me wait forever. Fresh coffee and better magazines in the waiting area would have made it perfect.

Your not going to believe this one…read more 4th of July downtown, walking around eating and drinking new places, exploring our new city and having a great time and decided to head home. It is an end spot up near the street by the Spice/Tea Place, I started to pullout and thought I was by the nose of the curb and when my back tire tracked in, I caugght the curb just right 3 blocks later....I am changing my tire. I get the donut put on and of course nothing is open and I am supposed to be headed to Charlotte at 5 am, not happening. So I pull out my old trusty YELP app and look for tire places, BLACKS is all over town but, one place caught my eye. "Aspen Tire" 5 stars (Shut the front Door, No one gets 5 stars out side of restaurants) with 25+ Reviews, what have I got to lose. I get there at 10 till 8am and the bays are already hopping with the Tech's and management in the lobby, so I tried the door, crap still not open (8am on the Dot), so now I am going to be here till at least 10am and way behind on my scheduled trip to Clt. So go up to Trey at the counter and he is lackluster as you would expect for 8am lol, but he lets me know that he has some appointments ahead of me and he will get to it when he can. So I decided to go across the street to get something to eat, a coffee and hang out for about 15mins, come back across and have a seat for a long wait for my car. The it hits me, I have entered bizarro world, it is 8:28 am and Trey calls me and says my car is ready??!!!! I Look towards the front door and it is sitting right there. This is the way business should be done, set the expectation low and when you get it in advance of the expectation, you finish sooner and you look like a hero, and ASPEN is My Hero! This will be my go to tire place until the foreseeable future. Trey and Team, YOU NAILED IT! Thank you

They are very reasonable and do a great job and on time. We had an alignment there and CV joints…read morereplaced. Excellent quality and great customer service

Everybody in this place is so nice even when they were texting me! When I pulled up and came in…read morethey were all just so kind. I just felt at home. It feels so good to have a new car family! I went in to get my air conditioning fixed and the price is so reasonable. I was so excited!! It's nice to be around people who have a shared love for mustangs. And they were very helpful with suggestions of some upcoming incidents that I may need to pay attention to. They have a very cozy waiting area as well. I felt 100% confident that everybody in there knew what they were doing. They did it quickly and they are not ego pricing.

Have been taking my bmw here for a few years, now under new ownership and management I have had two…read morehorrific experiences with them. I took my bmw in with a coolant leak, after 2,500 dollar repair bill, in which I caught them charging me for additional parts beyond the ones needed for the repair, im still having ti add a gallon of coolant to my car daily. After picking up the car I left them with my truck with engine light on for repair, paid them over 5,000 dollars for lifters and can job, only to drive 39 miles and new engine warning appeared, they refused to do anything or do any further work to vehicle. I will never recommend this shop, even ti someone I truly dislike. PLEASE STAY AWAY, ​

Yeah, this is a 5 star garage. Very satisfied with all the work I've had done here and unlike many…read moreother mechanics in town (Nuewirth, Wilmington Auto) they aren't total lying shysters. The owner Mike is always on site working and is friendly and knowledgeable. On my last repair (oil change and headlamp replacement) it took a while longer than was initially quoted but communication was great along the way and the secondary timetable was met. Sometimes delays happen but keeping the customer in the dark is never the right way to go. Thankfully, Atlantic Car Care understands that. Car repairs can be such a headache - especially around here, apparently - so I'm super grateful to have found a good, honest garage and want to spread the word!

Sold me two scanners Said one scanner worked fine and the other had a cracked screen. Turned out…read morethe one witnh the cracked screen just had a bad backlight and the one that was supposed to work was broken and wont communicate with any car. I asked if the one with screen that was cracked would still work he said yes. Got there he said no it wouldn't. Told him about the other one not working and he said bring it by and he would check it out . He could not get it to work. Then asked what i wanted to do when i said i wanted to wait until i got the new screen for the other one he offered credit for work instead of a refund. That credit is useless to me as i dont let others work on my stuff. Check everything before paying him. Wouldn't trust him to work on anything