I recently had a flatbed service on a vehicle of mine that the starter went bad in out of nowhere…read more The team from Butera towing came, attempted to jump the vehicle which I have successfully done once the previous night in the snowstorm however, once trying again came to the realization we had a bad starter, also led to finding there was a bad alternator as well thought that maybe a head helped the mechanics I went to get extra work, but I was relieved to know that actually both devices were bad after checking the alternator being proven to me right in front of me. However, as far as the towing service, they were exceptional. Thank you for your service. Respectfully Michael J Anderson

AAA has sent them to me twice and they were awesome both times! Super fast! They always beat the…read moreAAA arrival estimate by 30 mins. The first time my fuel line ruptured and they towed my car to my shop with no issues. The second time was tonight. I was playing DD(Designated Driver) for my client, he locked his keys in his car at the gas pump. I left him in the car and went in to pay (couldn't at pump) I turned around and he was standing by me with a Gatorade... The keys were in the ignition and the doors were locked. *facepalm* Thank you super hero Buteras and thank you rockstar AAA!

I have had many tows in my life being a Car Dealership owner for 20 years . Victory towing which is…read morenow extreme towing now due to unprofessional and down rite terrible service and customer care and security of vehicle is in there lot . F--- very bad place to do any business of any kind with .

About a year ago my truck broke down on the expressway, the motor blew. Christmas eve and my…read moregirlfriend and I left the truck on the side of the expressway and walked to a hotel for the night. Came back the next morning to get the truck and have it towed and this company was called by the troopers to remove it off the expressway. Doors were all locked wheels straight so they didn't have any reason to get into the vehicle. But still did and a bunch of my stuff was missing. In the center console was our engagement ring set passed down from my aunt. It was gone. Apparently nothing could be done about it when I went to the authority's.

told to come to Bush and Sons from friends of mine that purchased cars from here, so glad I did…read more It's been a few months and I Love my car!! Will definitely be back for future purchases. Thank you so much!!

3/15 Sold me a car w a worn out/missing a nut on my passenger side control arm. Refuse to pay for…read moreit because I didn't take back to them why would I when I have no trust cause everything was "fix" on the car before selling it to me which that was unsafe for me to drive with. Then try no say because someone mess up w my plates that the $$ he has to spend fixing it is equal to the repairs to my car it is not because that fuck up wasn't my fault. I wouldn't recommend.

I broke down on the souther tier express way (I-86) today with my company vehicle. Southern Tier…read moreTowing answered the phone right away and was very quick to respond. I was given a quote over the phone for 75 dollars to tow the vehicle from where I was on 86 to a local Ford dealer in Jamestown, NY. When the tow operator arrived I was politely greeted and handed a business card. The operator and an assistant (Aaron) quickly loaded my vehicle and we were on our way. I don't recall the operators name however the card he handed me said Henry (owner/operator). The ride to the dealer was pleasant and the operators were very nice. Overall a very pleasurable experience. The entire way what I believe is Henry was quite helpful stating he has an "account" with the Ford dealership which supposedly meant I didn't have to pay him at all. They will apply the tow fees to my bill at the Ford dealership. That was great news considering I didn't have any cash on hand. Not once was I ever told anything which implied an additional charge for adding this to my bill at Ford. Once the vehicle was diagnosed at Ford they provided me a verbal estimate. I spoke with them about the breakdown and inquired how what he is telling me didn't make any sense considering I was quoted 75 dollars for the tow. The Ford employee told me he is showing the tow as 100 dollars. I didn't pay any attention to this as I wanted the repair done so I could continue my 1.5 hour trip home. After the repair was over and the bill was paid I drove home. Upon getting home I see the dealer in fact did not charge me the quoted 75 dollars for the tow........They didn't charge me the 100 dollars the technician verbally told me.......They charged me 130 dollars!!??!! I don't know how my 75 dollar tow ended up being 130 dollars. I know the dealer ultimately is the one who charged this to me but shame on Southern Tier Towing for either "being in" on this scam or allowing to be partnered up with a car dealership repair shop knowing they gouge their customers as much as they do. Southern Tier towing did sneak a pretty cool key chain onto my keys without me knowing but I don't it too cool if you really thing about it I paid a lot of money for that key chain............ 130 dollars charged on my credit card -75 dollars quoted over the phone for the tow 55 dollars............... Guess that is how much I am paying for a key chain I didn't know I had until I got home and took they keys out of the ignition.

They pay you with a fake check Stay away from this business…read moreday buying garbage cars and they selling it to the customer. Horrible price.

Kyle from Cassatt & Sons towing was a huge help! Fast and friendly service-we will be calling them…read morewhen needed!

From the owner: When you choose Cassatt & Son's for your towing needs, you can rest assured knowing that your…read morevehicle is in good hands. Our staff is up-to-date on the most current regulatory requirements and makes sure to use the safest and most efficient towing techniques. We offer various services, from roadside assistance to light-duty towing to purchasing junk cars. No matter what your needs are, Cassatt & Son's has you covered. Call now for your free quote.

the owner is refusing to fix a dangerous suspension knock after their technician heard it and is…read moretrying to force an insurance payout. They wanted my girlfriend to drive the vehicle until it got worse so he may properly diagnose it because he couldn't replicate it in the shop. We did a ride along and he clearly heard it told his manager and things got out of hand when I asked him to fix it and now they're trying to push it off to Honda under her insurance.

Where do I start? At first I was told they accept checks now because it's a "Police Tow" they do…read morenot accept checks? Why? Because maybe we are shady people? How about I had a flat and the police called you guys to tow it for me? Except when I told you to tow to my home you t towed it to your business!! 540.00 I gotta go there, how? You towed my ride! Stupid people stupid customer service!! Minus one if I can help it

I was quoted $600 to drop car off at Erie dealership from another tow company. Baileys did it for…read more$180. Very friendly. Was a great experience. Thanks again

Fast and safe service! Great price!! Kevin was very nice and professional. Definitely will use…read moreagain!