We moved our Mother to the memory care facility in building 300 several months ago after a terrible…read moreexperience with the Bartlett. (Do not take your loved one to the Bartlett if you truly care for them). Our mom was declining fast and complained constantly about horrible treatment at the Bartlett after the manager, Beverly (who was incredible) left. So, we moved her to the Good Samaritan under April's management and our mom thrived. Every care taker in the unit is special and they treated my Mom with dignity and respect and took loving care of her. Especially, Rose. That woman is an absolute saint and is a loving, thoughtful and professional caregiver. The facility was always clean and fresh and our Mother's room and bathroom was also kept orderly and clean. The Nurse that visits weekly was very communicative after each weekly check up. (We never heard any reports or evaluations from the Bartlett. The facility helped arrange hospice care in less than a day. After that, any medical supplies, wheel chairs, anything they covered was provided immediately upon request. Norma in particular was a bright light for our mom. I've read the other reviews here about the Good Samaritan but we had none of those negative experiences. If you have a loved one who qualifies for memory care and April's unit you, and your loved one, will be happy you placed them in the Good Samaritans care.

DONT TRUST THEM! We arranged my grandfather to attend this…read morefacility and last minute they had called us saying they denied his request because of the questions we asked them before we got him transferred. MYRIAM the lady that is in charge said they were offended due to our questions. Questions such as how long can we visit our grandfather and when, if there are doctors on site (which they said no) and if they can be trusted due to how many negative reviews we had seen. How disrespectful of them to deny our request last minute only because we wanted to make sure our grandfather was going to a safe place. They denied us because I believe they have something to hide. The lady that had denied us and got offended was named MYRIAM. I WOULD NOT TRUST THEM WITH YOUR LOVED ONES.

I have my 94 year old grandmother here. She has been here about 3 months and I could not be…read morehappier. She is thriving here with the top care she is receiving. The staff is kind and always attentive. This place is also very beautifully decorated and has happy spirit. I highly recommend it here for your loved one who needs extra care.

From the owner: Villas Del Sol Assisted Living is an elegant senior living community located in the center of El…read morePaso Lower Valley. We are proud of our stellar reputation we have been cultivating and sustaining over the years in our community. Our families and healthcare professionals trust and rely on us to provide excellent care and compassion to our aging seniors and individuals affected by many illinesses as well as memory loss and other dementia-related disorders. We provide excellent care hourly, daily, or long-term. Often, we are contacted and meet with families that have been worn down and exhausted from caring for a loved one. Whether you are in the beginning stages of caring for your loved one or nearing the end of your journey, we can help.

Bienvivir is such an incredible health plan and social program. I have seen so many seniors loves…read moreturn around with the help of PACE programs like Bienvivir. It is a great help for grandparents, parents and their children. The all-inclusive health care of transportation, medical, social, diet, exercise and on and on is something for everyone who is low-income and starting to need more help to stay living in their homes. Highly recommend Bienvivir.

Worst place to work especially in the transportation department Chris, Saul and Manny E were lazy…read moreand incompetent and that one female dispatcher I think her name started with a J was just as bad.

Home Instead Provider Services has been a wonderful support for our family. Their caregivers are…read morecompassionate, dependable, and treat their clients with genuine kindness and respect. The staff is professional and responsive, and we have been very pleased with the quality of care provided. I would highly recommend them to anyone looking for trusted in-home care for a loved one.

professional, and genuinely committed to helping their clients. Great Company Excellent home health…read morecompany. Professional staff, reliable service, and great communication. Highly recommended.

If you are looking for a home setting that provides quality elderly care 24/7 , with kind and…read morefriendly staff ... than this is the place!! While searching for a group home I had the pleasure of speaking directly with the owner Gina ... from the start she was accessible, compassionate and quickly put my mind at ease that my mom would be loved and well cared for. It has been 4 months and my mom is now thriving! She enjoys interacting with the other residents, the delicious home cooked meals and with Gina's permission she wants to plant a garden in the backyard for all to participate and enjoy ! As usual in life some of the toughest decisions turn out to be the best ones so don't hesitate to reach out to Gina for specific details / information regarding care for your loved one ... you'll be Thankful that you did! Shannon G

I couldn't be happier with the care my mom receives here with Gina!!! From the moment she moved in,…read morethe staff has gone above and beyond to make her feel safe and welcome . They are attentive, compassionate, and always keep me updated, which means so much since I live in DFW and can't be there every day. The house is spotless! Every time I talk to my mother she seems engaged and happy. It feels like a real community, not just a care home. I am incredibly grateful for the peace of mind this place gives me and for the amazing team who treats her like family. Anytime I call or have a question they are always there to answer ! Gina communicates with me regularly and ensures I'm always updated, which is such a relief when you don't live close by. Highly recommend to any family looking for a safe, warm, and professional place for their loved one.

I hate to report that, even though I love some of the staff and patients, I have become aware…read morerecently that one of the aids has been smacking at my father's leg and yanking him out of bed if he doesn't move quickly enough. He also has a saucer sized bed sore that, as far as I know, is going untreated. We are currently looking for care elsewhere. Please pray for my dad and any other veterans that are being made to feel less than human.

My father-in-law is a 90 year old resident on the memory care unit. His wedding ring was taken off…read morehis semi conscious person. Since visitation is limited I am fairly sure it was a staff member. He hasn't taken that ring off for decades. When I reported it. I was told the VA home was not responsible. They never once said 'I'm sorry' or we will question our staff. Just that they searched the area (it would not be there if stolen anyway). Where is their concern for the safety of their resident?