1. Denver Doll Emporium

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Centennial, CO

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Denver Doll Emporium

3.7 (7 reviews)
ModerateToy Stores
Closed • 11:00 am - 3:00 pm

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Peek Kids

Peek Kids

2.6(5 reviews)
2.5 mi

The customer service at this location is terrible! I went in to return a few items that didn't work…read moreout, and the salesperson immediately was annoyed that I was doing a return instead of an exchange. I had been in previously and exchanged a size on a shirt, before ultimately deciding to return it. The salesperson that had helped me that day did not do the exchange through the system so it wasn't shown on my receipt apparently. The lady refused to return it for a refund because of this even though it was not my fault that the previous cashier had done it wrong. She was extremely rude the entire time like it was my fault her employee did this. Love the store, hate the customer service at this location!

Unfortunately, the online ordering system and customer service are extremely lacking though I do…read morelove Peek kids clothing. They need to step up the game hugely because these experiences are ruining an otherwise great brand. I will never place an order online with them again. When you place an online order, they process your order and charge you for your order, it's still not guaranteed that you will receive this item. I have been burned twice - once for a birthday gift I shipped to my nephew and once for this NYE tee. I paid and order was confirmed but never shipped. I only found out about my nephew's birthday gift after I saw the credit on my bank account two weeks after his birthday and realized that only 1/3 of my order shipped to him! I ordered this New Year's Eve Tee on 12/19 and turns out they never even had it. I would have had time to order it through Nordstrom at that time but I was led to believe that they were processing and would ship it to me in time. When I reached out to the customer service team, they told me that they had this item ready to ship to me and would overnight to make things right. They said they were within the time frame to ship for Saturday morning delivery but warned me that "FedEx may not hold up their end of the deal". I called on Monday morning and turns out they never even shipped... Completely misleading and dishonest! If I see something I like enough to even think about giving them my money, I will only shop for Peek clothing through Nordstrom or any other third party sellers.

Denver Doll Emporium - toys - Updated October 2026

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