We had BAM come out to look at our system which wasn't getting signal. That was an easy fix, and…read moreI was happy with them. However, we really wanted them to give us an estimate to update our current av and home automation systems, but after waiting a week for the estimate, I followed up and couldn't get anyone to return texts or calls. Hard to recommend a company when you're ready to spend $ with them, but can't get them to call you back. Maybe we dodged a bullet and should be grateful for their lack of responsiveness?

Worse company to deal with . never take responsibility for mistakes they are doing and damages …read more Will charge you guys for stuff and expect others to do it for them even though they charge for it . I would get away from this company

These folks are terrific. I contacted them from SF to help my mother in Denver. They responded…read moreimmediately, inspected the system, and notified her that nothing needed replacing. They adjusted certain controls and taught her how to obtain the sound she wants. $95.00. Call these guys!

Great outdoor movie screen! They took care of the equipment so there was nothing for me to do other…read morethan host our outdoor party which was a huge success! Perfect entertainment for a party.

**Recommend to avoid as they tried to fat shame me when called out.**…read more I chose Smart City Pros LTD as they had good reviews and were much cheaper, but I unfortunately regret the experience. I had Jeff and possibly Paul come out to complete several tasks: install two new ceiling speakers, run cables to the area behind the TV stand, install Cat6a (Ethernet) cables to four rooms, and shorten the existing wires that previously ran to an audio box. I wanted everything relocated to the new TV stand for a cleaner, more organized look. When they arrived, I walked them through everything in detail. I showed them the new ceiling speaker locations, the dynabox's for those speakers, and the new HDMI and optical cables I purchased to replace the old, unnecessarily long 25-foot cables. At one point, they asked where the receiver was, as they couldn't find it in the box. I pointed out that it was inside a brown audio box on the side of the room. Shortly after, they realized they had forgotten to install the dynabox's in the attic, so they had to go back up to complete that step. Once they were done, they asked me to test the audio for the TV and receiver, but it didn't work. I immediately noticed they hadn't used the shorter cables I provided--instead, they coiled them up along with the old speaker wire, leaving visible coils of cable that clutter the room. Additionally, the heavy HDMI cable they used caused damage due to mishandling. They plugged it into multiple HDMI slots during troubleshooting, which loosened several ports on my receiver. I emphasized that the shorter cables needed to be installed as planned to achieve a clean look, but they disregarded this. To make matters worse, they couldn't figure out how to get the receiver working again. Instead of troubleshooting systematically, they began pressing random buttons. The issue was simply that the HDMI cable wasn't plugged into the correct port for the TV. There was also an issue running the Cat cable to the first bedroom. As a workaround, I suggested running it to the desk downstairs instead. Later, I discovered they installed Cat6 cables, not the Cat6a cables I specifically requested. The next day, I called Jeff to express my disappointment, particularly about the visible speaker wire coils that disrupt the clean look I wanted. He agreed they should have been shortened and said he would fix it the next time he was in Parker for another TV installation. However, he has not called me back, won't answer my calls, and has ignored my messages on Thumbtack. I reached out yesterday before posting this because I don't like leaving negative reviews. Jeff said he could come out today and promised to call me back within 10-15 minutes, but he never did--and he didn't show up either. At this point, I am extremely dissatisfied with the quality of their work, especially for the price I paid. I initially thought I was saving money by choosing them, but in hindsight, I would have gladly spent more for a company that delivers better results.

The folks at this company have strong integrity and do amazing quality work. I would reccoming them…read moretime and time again!

I don't write many online reviews but I really felt compelled to write a review about Intelligent…read moreAV. This is a company that is extraordinarily dedicated to its customers satisfaction and they will only sell products that they really believe in. They take the same care with their customers projects as they would if the project was in their own homes. I have been purchasing home theater and home automation equipment now for well over 20 years. I care about how it looks, how it sounds and whether or not it works reliably. Its incredibly frustrating to have repeated problems with such expensive equipment. Intelligent AV has now installed home theater equipment and home automation equipment in my home and a Sonos system in my office. They do amazing work with a great deal of pride and attention to detail. Best of all, they follow up with me to make sure that everything is working correctly and that I understand how all of the equipment works. I know that I could call them at any time if I am having issues or problems. After working with multiple businesses in Denver that provide these services, I truly cannot see myself ever working with another company other than Intelligent AV. I HIGHLY recommend this company for any Home Theater or Home Automation project.

I called Brendan asking for advice and service to run some cable. I was able to complete the work…read morewith Brendan's assistance and advice. I found him prompt, courteous and hard working.

This company truly gets customer service. I don't understand how half of this stuff works (Ok,…read moreit's probably more like 90% but who's counting) and Brendan comes in, sets everything up and makes it super easy to use. He's even helped me with a couple of other things that really had nothing to do with the equipment I bought from him. We had one warranty issue and he took care of it immediately. He's also much more competitive than the big guys out there. Better Pricing, better service and just a really nice guy! Why would you not want to do business with someone like this? HIGHLY HIGHLY RECOMMEND this company! We already have an our neighbors were equally impressed!

These guys have been underwhelming. I'm a renter and it…read moreseems this company took money from the owner to install the alarm system (that didn't work when we moved in), were subcontracted by the original home builder to do all the in-home wiring, and then proceeded to charge me (the renter) when we found out that the wiring was not done correctly. I don't normally post reviews, but these guys are double and triple-dipping on contracts and the owners have poor attitudes. Their staff and servicemen are reasonable and try to keep the wheels turning, but I will forever think of Precision Media as an example of what to avoid when looking for any of the services they offer. It's sad to see that companies like this exist.

I have known and worked with Precision for over a decade. Their customer service is beyond top…read morenotch, their work is impeccable and they have always taken care of our home. They have always been a phone call away and are quick to help. I recommend them to everyone I know!

Alex was super responsive and knowledgeable. We needed an installation of 4 ethernet runs in place…read morepretty quick as our basement is being built out and drywall goes up tomorrow. They were able to help me and get it installed quickly. Even with a surprise subfloor, they were ingenious in their method to run the cable from the upper floor, through the unexpected subfloor to the the basement. The price was perfect.

After purchasing a new TV i was in the market for someone to mount my unit and help with my…read moresurround sound. After searching the internet and talking to a few local installers i decided to go with Alex and HTS for my install. He showed up on time and ready to go to work...I like that. I was watching his every move and asking questions, he sounded like he knew what he was talking about. His work was fast, good, and clean. I was happy with his service, how my TV looks, and how the surround sound works (which he also calibrates for you). He explained a few things to me about how to get the best sound from my speakers and picture from my TV and everything he said was true. Very happy with his service and would recommend anyone looking for this type of service to check him out. (and No i don't know the guy or am not related, just giving props where props are due. that's what we do here No?) Honorable Mention: Talk to him before buying anything he may have good advise

Wow Aaron and his crew were fantastic. They completely wired my house with Ethernet at a…read morecompetitive price. Running cable in my house was no easy task, and I requested some odd locations for PoE security cameras. They made everything work (even though it was a pain for them), and didn't charge me extra. Ethical top notch company, really glad that I found them.