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    Denton A. Cooley Center

    4.0 (5 reviews)
    Closed 6:00 am - 10:30 pm

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    Crunch Fitness - Canton

    Crunch Fitness - Canton

    2.7
    (35 reviews)
    2.3 mi

    Victoria at the front desk was amazing! Super helpful to my check in process! Thank you so much…read moreVictoria and Canton Baltimore!

    Email I just sent to Crunch Canton. Do with this info what you will. I am not about to be the only…read moreone disgusted. Initially, after my workout I was just going to ask for the gym Manager's information to simply convey my thoughts on several improvements they can stand to make. As there were no paper towels in any of the holders, which happens more often than not, I figured I would raise this on the spot. I noticed several others frustrated when going back and forth between machines, trying to be good stewards of cleanliness. And when I did mention it to the AGM, he responded by blaming the "supply chain." This may very well be true, however, there is no possible way management thought that bath tissue on top of the machine was the best option for replacing the paper towels. Especially to clean equipment. And then no sooner than I returned to my equipment, rolls of paper towels just started to appear. Funny how that happened. But it doesn't end there.  It was, in fact, another patron who thanked me for raising the paper towel concern, before he stated "not that it matters because it is water in those bottles anyway. I have been complaining about it for months, on Google Reviews and everything, but no one has responded. I just gave up." Can you imagine my disbelief when hearing such a claim at such a reputable establishment, with the awareness of what the consequences could potentially be to that negligence? Especially in this day and age, which I will simply leave there. The amount of liability alone if an outbreak were to occur would shutter this location, as well as Corporate. There was no way this was true. But I had to ask.  So again, I immediately went back to the AGM and asked him about this claim. To which he responded, "let me check on that." Like wtf? You don't know? Upon his return, he stated "oh I think I know what happened. The mixer today must have not worked and so the sanitizing solution wasn't squeezed into the bottles. See, this bottle I have here...you can see the bubbles. That is how you know there is a solution inside." To which I replied, "and how would anyone know that? We trust what the bottles say, "Light Sanitizer," but when I sprayed this on the paper towel and on my hands, no scent. Not even a hint. I could literally lick this off my hand and not get sick, this literally has nothing in it. So, you're telling me all of these bottles are water? And that none of this equipment was cleaned today?" His response, "Well, not this morning, apparently." And with the slightest sense of urgency. And who even knows if that was the truth? Like, how long has this been going on? Especially when you meet someone who has been complaining on this exact same issue for a while. There is no way this was a shock to anyone there.  I am utterly disgusted at this negligence, and you all should be too. Consequences and accountability must be administered. As a 100% disabled Veteran, please know this was absolutely a trigger. Did we learn nothing from COVID? And respectfully, one month free does not cut it. I didn't even ask for that. I simply wanted to be able to disprove that man's theory and trust that just the basics are performed when working out. Is that too much to ask? See below for aforementioned recommendations: -Have business cards available for management, not post-it notes. -Have different channels on televisions. -Have more hand sanitizer stations that have solution in them. -Have staff hang a physical copy of the day's classes on the door. -Have staff hang a clock and hooks outside the sauna. -Have staff add a small bench in women's sauna to expand seating. -Have staff turn the sauna when opening and check throughout day.  -If there are no paper towels, please place a sign on the holder. And don't insult us with anymore toilet paper, please. -And make sure there is actual sanitizing solution is in each bottle daily, with someone's initials on the bottle so that patrons can believe it was actually done! Just ridiculous. Do Better.

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    Crunch Fitness - Canton
    Crunch Fitness - Canton
    Crunch Fitness - Canton

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    Denton A. Cooley Center - gyms - Updated July 2026

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