We strongly advise against going to this dentistry. They traumatized our four year old and caused…read morewhat we believe will be irreparable psychological harm. Summary: -The dental assistant restrained our child as a first resort and without consent. -They never checked for numbness before drilling and refused to stop when she screamed that it hurt. -The treatment plan we created with Dr. Phillips was contradicted at the actual procedure. -Because of our experience, we worry that many children are told they don't need a numbing shot, and then this dentistry holds them down and ignores their screams of pain -They did not communicate what was going to happen or ask permission Dr. Phillips was nice and patient. She explained two options, reassured us we could change our mind, and told us our daughter would not need to be numbed. When we returned, Dr. Phillips was on maternity leave. The assistant, Angela, was upset by our choice of a filling. She insisted the filling would likely become infected and cause sepsis. She repeatedly stated that she had never seen a cavity that big treated with just a filling. She gave so much medical advice that we thought she was a dentist. We said we still wanted the filling. She then said our daughter would need numbing, contradicting Dr. Phillips. While upsetting, in hindsight we are glad they numbed her, because they would not have stopped to see if she was in pain. From there, the assistant was unnecessarily controlling. She forced our daughter to wear sunglasses for 20 minutes before the procedure, refused to let her hold a toy, denied adjusting headphones that hurt, and snapped at her when she whimpered after seeing the vaculux. When the dentist arrived, he did not introduce himself to our daughter or prepare us. The assistant forced the vaculux into our daughter's throat, choking her. The dentist noticed it was too large and asked for a smaller one, but the assistant said they don't have a smaller size. The assistant grabbed our daughter's hands and arms and physically restrained her before any instruments were being used that our daughter could interfere with. This made her panic so she started screaming through the vaculux. Despite this, the dentist began drilling. We begged them to stop. The dentist asked for a bite-block instead, but the assistant said they didn't have any. She huffed and acted annoyed, but returned with a "mouth-gag". After forcing it into her mouth, the dentist started drilling again and the assistant held her down again. We tried to comfort her, but the assistant constantly spoke over us. Between screams our daughter kept trying to yell, "It hurts!" through the mouth-gag. We demanded that they stop so we could see what was hurting her. We were scared that her tooth wasn't numb since they had never checked. After she stopped sobbing she told us that the mouth gag was cutting into the roof of her mouth. For the remainder of the procedure, the Dentist asked the assitant to let our daughter open her mouth herself. When finally given the chance, our daughter immediately complied and stayed calm. Afterward, the assistant excused her harshness by saying she was scared the procedure wouldn't be finished. They treat children less-than human. We cannot imagine a dentist for adults ignoring screams of pain and/or restraining a patient because they are scared of choking. Yet, it was completely normal here to treat the most vulnerable people this way. Now, our little four year old is terrified of dentists. She draws pictures of children screaming at the dentist and playing games where children are tortured by them. She asks nightly why we didn't rescue her from them. We can't say if this would have been different with Dr. Phillips there, but the culture of this office where assistants restrain children, dentists drill through screams, and parents are silenced, makes us think it was not an isolated incident.

Do not Recommend. Will push your child for Anesthesia when they can't get pictures of his mouth for…read morebeing "Too small". Will be finding a new dentist for my kids Easily. Oh and if you do Cancel 48 hours before a procedure, they will still tell you they are going to charge you $75 but imma let that go to collections no problem. (I did Cancel before 48 hours so i would love to go to court over being billed, if i am. lol. I canceled on Tuesday at 12pm and His appointment isn't til Thursday After 2pm. That's 50 hours before his procedure)

Dr Riki is the most caring, gentle, knowledgable childrens dentist I have came across, hands down…read more He takes his time with my children and takes time to explain all procedures in detail. He lets the kids know they are the boss and will stop at anytime for a break or more medication if needed. My youngest loves Dr. Riki! we are so grateful !!!

My daughter had a filling at Smiles 4 Kids Thursday. My daughter complained on our way home that…read moreher tooth hurt and we assumed the pain was because of her recent work. The next morning, she awoke in great pain. I called Smiles 4 Kids regarding her pain and was told she should take Advil or Ibuprofen. That didn't help her at all. She's been in significant pain over the weekend without remedy. This is the new now. Rotten service and an outwardly uncaring staff. This place is a cattle call for patients. Get em' in, get em' out.

Moved to Boise; search for close and convenient dental practice led us here. Amazing experience, in…read morea positive way! Bribes always elicit a good smile on way out the door, and with Bad Boy Burgers next door, promising the kids for a post dentist visit, makes it way easier to get them to go!

Our daughter started getting mouth pain & our dentist wouldn't go into the office to check her…read moremouth. We called Modern Dental the next morning & they were able to get her in to see Dr Royce! He fixed her up & she's doing so much better! Also the receptionist is a Husker fan so we can talk football!! Thank you Modern Dental & Dr Royce!!!

I'll start off by saying as of 6/22, I still have really bad sensitivity on a crown that was done…read moreon my bottom tooth. It was my first time coming to this place cause I needed somewhere affordable and this place was close by and looked good. I met Dr. Doyle and his staff very friendly and nice people. Took some X-rays and examined my cavities I had and knew I was in a crutch to get work done and was able to schedule it and get it done. The procedure was great and went by nice and smooth. After about a week or several days was in dire pain and sensitivity I pushed through it and it got better. But over the course it still hurts today with hot and cold things. Overall I'd recommend coming here for any dental procedure needed just wish they had fluoride free things to use.

The entire experience was top notch from start to finish. I was very comfortable and relaxed…read morethroughout the procedure. I was offered nitrous but did not want it. A pleasant tasting cotton swab was placed on the skin before injection and I felt NOTHING. He was done quickly and efficiently while being non rushed and pleasant. I highly recommend!

I have been going to North End Dental for about 5 years now. The doctors and hygienists are always…read moregreat. They give you a variety of options for your dental care and focus on what will work best for you and your life. They get you in promptly when you have an emergency. The location is great and office is nice and welcoming.

Front desk person was unhelpful and inflexible. Office felt pretentious and unwelcoming.read more