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    Treasure Valley Pediatric Dentistry PC

    3.2 (13 reviews)
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    Dentistry For Children - Team Members at the Front Desk of Dentistry For Children

    Dentistry For Children

    4.0(4 reviews)
    6.2 mi

    Greedy and zero customer service. Despite having my three children there for a number of years my…read morefamily was treated terribly today when checking in my two daughters for their appointments. Here's a breakdown: We had a change in insurance. I have had this happen at other practices and they instructed me to provide updated insurance at my earliest but in the meantime they will invoice for the visit. Keep in mind, we have been going there for years, so they know us. Instead, they stated I had to pay in full while I was there, and if I didn't, I will have to pay a $50 cancellation fee for both daughters totaling $100 and reschedule, just because I didn't have my updated insurance info at the time. This is despite the fact that I have had my three children seen there for at least the last 4-5 years, with no issues with paying our invoices. They treated us like complete strangers and were only concerned about money, not even showing the slightest amount of understanding or care. The last concern is when I asked the front receptionist to speak with the doctor, she stated in a rude tone that the doctor was busy with other clients, which is strange since it was during the time the doctor was to be treating my daughters. The lobby was empty and there were no other patients walking in or waiting, which tells me it was an outright lie and she didn't want me to voice my customer service concerns with the doctor. It is very unfortunate that they have put money above long term relationships and care of their customers. I highly recommend not using this practice, as they are very unprofessional and care the least about their clients.

    I brought my two kids (2 & 4) for their semi-annual checkup. And the staff was awesome! It was my 2…read moreyear olds first visit and the dentist let him stand up for the exam because he was scared to lay in the chair. They presented all the cleaning tools in a way that was fun and intriguing so my kids let them clean their teeth and do a quick exam. I highly recommend especially for kids that might be more fearful about going to the dentist.

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    Dentistry For Children - Exterior of Dentistry For Children

    Exterior of Dentistry For Children

    Dentistry For Children - Check-up Suite at Dentistry For Children

    Check-up Suite at Dentistry For Children

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    Waiting Area at Dentistry For Children

    Sawtooth Kids - The teeth of CHAMPIONS

    Sawtooth Kids

    4.3(4 reviews)
    15.0 mi

    I brought my daughter to Sawtooth Dentistry, and while I was very happy with the dentist, Dr…read more Olson, I am sad to say that I will not be taking my daughter there again due to misinformation provided by the front office--mainly by Kaitlynn. As a single mom living paycheck to paycheck, it is very important to me that financial information is communicated clearly. My daughter had dental work done in April, and I paid over $1,000 at the time of service. During the appointment, Dr. Olson explained that my daughter had developed additional cavities, so more work was done than originally planned, and I would be billed for the remaining balance. That balance ended up being around $900. I did not receive a bill in the mail or electronically--only a phone call from Kaitlynn at the end of August. I asked if I could set up a payment plan, and Kaitlynn agreed to $100 per month and told me I would receive a text when a payment was due. A full month went by, and I never received a text or a bill in the mail. If I had been told that I needed to call every month to make a payment, I would have done so, but that was never communicated to me. In October, I received a text stating that my account was overdue, followed by a phone call from Kaitlynn. At that time, I was told I needed to pay the full balance by the end of the year and that no payment reminders would be sent--I would need to call every month myself. I immediately made a payment covering the missed month as well as the current month. Being given incorrect information would upset anyone, especially when trying to budget and manage finances. I tried to give Kaitlynn the opportunity to show some understanding or compassion, but instead I was met with attitude during that conversation and every interaction afterward. On one occasion, she hung up on me because I did not respond quickly enough when she returned from hold. When I called back, the office did not answer, and she went straight to lunch shortly after. I have spoken with other staff members at Sawtooth Dentistry, and none of them were rude or unprofessional like Kaitlynn, who stated she is the office manager. They did receive their money, but I will not be treated this way again.

    The BEST experience! Can't say enough good things about sawtooth! This was our first time there, we…read morehave a very nervous 5 year old and a non-verbal special needs 3 year old and everyone left so happy! They were very thorough but also fast and soooo friendly. The waiting room had a fun kids area to make them comfortable and at ease before they got started. The hygienist explained everything very well so that my 5 year old wasn't nervous anymore. They were so sweet and patient with our 3 year old as well, and it can be hard to get a thorough cleaning on him because he bites a lot but we appreciated the time and effort the dentist took to really clean his teeth good and get a good look at everything. 100% recommend.

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    Sawtooth Kids!

    Treasure Valley Pediatric Dentistry PC - pediatric_dentists - Updated May 2026

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