Honest experience with this store…read more Context: Goal was to build front porch steps using composite decking. Sounds simple right? Guess again. TLDR: Avoid this store at all cost. If you have to use them - watch them like a hawk at every point in the process from account creation, planning, ordering, and invoicing. Lastly, expect to delay your project another month from the inevitable errors they'll make. ____________________ Problem #1: I go in-person, and set up an account alongside writing down my credit card information on a separate form to attach to the account. When it's time to pay via phone, they claim I did indeed set up an account, but didn't have card information connected to the account, which makes absolutely no sense when I simultaneously opened the account and filled out the credit card form. Good to know there's an unprocessed form with my CC information floating around in that store. Problem #2: They insisted I have my contractor bring in the dimensions and plans for my stairs and they would take care of the rest in terms of ordering quantity. Seems like white glove service! Nope. Don't take their word for it. Even with the standard 10% overestimate accounting for error, I was stuck with way more deck boards than I needed, based off of their "recommendations." And all returns require approval and even if approved impose a %15 fee. Nice scam. Problem #3: They mess up my order TWICE. First, they give me the incorrect railing. Second, they forget to order the deck screws. Problem #4: When they take back the incorrect railings ordered, they also suggest they take back the post sleeves by giving us the rationale that the railings may not be compatible with the sleeves. Makes perfect sense to me. Little did I know, they wouldn't provide any paper trail of keeping the post sleeves. When the new railings come in, they don't provide the post sleeves and claim that we picked them up in the initial order. At this point their only solution is that I pay another $400 in post sleeves because they refuse to accept the fact that they never gave us the sleeves the first time. Logically, why on earth would I need an extra set of post sleeves? Do they suspect me of reselling them on the black market? Again, nice scam. Problem #5: They horrendously mark-up their prices. I'm all for helping local businesses, but after they tried cheating me out of $400 for 4 post sleeves at $100 a pop, I decide to check out the big box stores to find alternatives... only to find the same exact post sleeves at Lowe's for $44. Are you kidding me? The funny part is, they claimed $100 was with their "employee discount" to make me think they were doing me a favor. On top of the horrendous customer service, they have the audacity to markup these items MORE than 200%? Laughable. Yet again, great scam.

Pretty good selection of building supplies, mouldings, lumber and other DYI products…read more Staff is helpful and while prices are typically higher than Depot I think the service is worth it. They also offer delivery on bulk or large items.

Had an outdoor dinner and needed chairs. Chair quality were…read moresturdy, clean, and able to compact and fit into the rear and folded passengers area of a SUV, The cost per chair was reasonable. The style was minimal with style and comfortable. Delivery unfortunately was only for large orders. We only needed 20 chairs. Ordering took a few calls but pickup was easy.

Grand Rental Station was fantastic! They provided all of the tables, chairs and linens for my Diner…read moreen Blanc themed grad party on 7/23/22 and it was a hit! My event was on a Saturday, so the dropped off the items on Friday morning and picked it all up Monday morning around 9am. The prices were very reasonable and the items were beautiful and in great shape. They require a 35% non refundable deposit for all rentals, and will charge the remaining balance on the day of delivery. They were very professional and extremely easy to work with!

Rick has performed various work for our condo association. He is attentive, prompt, honest, and…read moreoffers very reasonable rates. I already wrote, at some length, about how pleased I was with Rick's work for our condo building. I must add that, when Rick cannot perform a job himself, he not only may know of contacts, but gets in touch with them himself on one's behalf. I deeply appreciated that, when my toilet needed repairs, and, after I sent Rick a text, I learnt he was on vacation, he nonetheless contacted someone who could do the job, and made the arrangements for me. This is outstanding!

Rick is an excellent Handyman. He is upfront with what he can do, and will guide you to do some of…read moreyour own solutions (ours was fixing our kitchen faucet and dishwasher) at no cost to us. He is very knowledgeable and can either chat you up as he works or is totally content to get the work done while you are doing the rest of your chores/errands/work. Totally trustworthy and reliable. He responds well to texts or email and is very able to work with your schedule. I highly recommend Rick for your Handyman needs.

Stopped in on a Sunday morning to try to do a plumbing repair on my kitchen sink drain and was…read moreimmediately greeted by the gentlemen minding the pastry table and Jerry, the store owner jumped right in when I showed him what I needed. Not only did he have the drainpipe part I needed, he even took the time to cut it to size based on the old piece I brought with me. He showed me how to position the pieces and even what direction the washers need to go in the compression fittings. Its local businesses like this one that remind us of the value shopping locally can bring to the customer experience. Thank, Jerry!

The staff here is friendly and knowledgeable. Always attentive to my needs and willing to help me…read morefind the products I need.

One of the best and biggest plumbing supplies in North New Jersey! Whenever I get estimates from…read moredifferent plumbing supplies they alway have the best prices! Great place to buy from if your doing a major plumbing job and need to buy boilers. Very helpful and down to earth staff and sales person. Makes it feel like a local mom and pop hardware store.

Horrible service...I gave the gentleman the specs on hot water heater he told he knew exactly what…read moreneeded and never looked at them and got the wrong one and they refuse to take it back in exchange because box got wet in the rain.

I have been their residential customer for decades, and everyone has been very nice to me. The…read moreowner Tom even went so far as to dig up some of his Bearded Irises a few years ago and give them to me, gratis. Great guy, great employees, awesome variety of product. Who could ask for anything more? John V, Clifton

I must say everytime I walk in I'm greeted with a smile! I'm just a homeowner and came in with my 2…read moreboys for a very small project. I only needed 10 small stones. They were so nice and told me just to take them at no cost! I never forgot that moment! I decided to do a waterfall into my pond and I worked with Tiffany! She was so helpful and knowledgeable about what idea I was looking for! I'm not a big contractor spending alot of money but it didn't matter for her because she was grateful. Thank you very much for your impeccable service and I'll definitely be back!

Good selection and quality (knotty western red cedar posts were nearly clear) and helpful service…read more Limited hardware but aimed at contractor level. Lumber prices were about 10-15% lower than Jaeger.

Great service and quality lumber - offers a variety of grades and types of lumber and other…read moreconstruction material - very phone friendly - you don't have to wait like the big stores with being on hold.

Terrible experience do not use them!! They built a wood topper for our kitchen island (that took…read moreway longer than it should have) with two cutouts for our sinks, they either used the wrong varnish or applied it incorrectly. It has chipped and cracked and they are basically saying (through a text message) that it's our fault and refusing to offer any type of solution other than telling us to find someone to fix it. Terrible, terrible, terrible!!

I love their supply of lumber, it is unparalleled to all the yards I have been to. I will agree…read moreservice there can be sketchy and the process they use is confusing, especially for those who have no experience dealing with a lumberyard. However, it is a pretty common, old fashioned, kind of lumberyard. I see that there were many complaints regarding issues with the wood, cupping warping, color changes when items are substituted or replaced. One thing to understand, wood is a natural product and behaves in an unpredictable ways after being Milled and finished. While the customer wants their job to be perfect, it is often a tall order given the natural or unnatural characteristics of wood. There is no real cookie cutter technique when creating a custom wood project using unique and custom milled woods. Which is probably why you do not see a business like this in every town or county. I have never had them build anything for me or had them mill any of my lumber. So to critique this aspect of the business would be inappropriate. I will say that you will be hard pressed to find a yard with the diverse species available here. I will continue to use them for my wood needs. Prices are decent and the material is great, from what I have experienced.

Russell & Barry are awesome!They did a phenomenal job fixing and old lamp for me.I would highly…read morerecommend them for any job big or small.The price was reasonable and the service was top notch.They are incredibly kind and professional!

They brought back old lamps to work like new. Very timely and reasonably priced. I was worried…read morethat I would have to buy new lamps because either my old lamps couldn't be fixed or it would cost too much to do.