Once in a while you find a hidden jem. Yesterday I found West Essex Building supplies. Anyone…read moreever need lumber in our immediate area need never toil at Home Depot through cheap rubbish again. Wish I found them 10 years ago. Jimmy in the yard was beyond awesome. Saved me $100 with his knowledge of materials and cut all my pieces up and suggested a few other things to help my project. As a weekend warrior, I LOVE this place!!!! 7 months later and another project looms. Helpful staff, quality lumber, I am in heaven. Thanks guys!!!

Honest experience with this store…read more Context: Goal was to build front porch steps using composite decking. Sounds simple right? Guess again. TLDR: Avoid this store at all cost. If you have to use them - watch them like a hawk at every point in the process from account creation, planning, ordering, and invoicing. Lastly, expect to delay your project another month from the inevitable errors they'll make. ____________________ Problem #1: I go in-person, and set up an account alongside writing down my credit card information on a separate form to attach to the account. When it's time to pay via phone, they claim I did indeed set up an account, but didn't have card information connected to the account, which makes absolutely no sense when I simultaneously opened the account and filled out the credit card form. Good to know there's an unprocessed form with my CC information floating around in that store. Problem #2: They insisted I have my contractor bring in the dimensions and plans for my stairs and they would take care of the rest in terms of ordering quantity. Seems like white glove service! Nope. Don't take their word for it. Even with the standard 10% overestimate accounting for error, I was stuck with way more deck boards than I needed, based off of their "recommendations." And all returns require approval and even if approved impose a %15 fee. Nice scam. Problem #3: They mess up my order TWICE. First, they give me the incorrect railing. Second, they forget to order the deck screws. Problem #4: When they take back the incorrect railings ordered, they also suggest they take back the post sleeves by giving us the rationale that the railings may not be compatible with the sleeves. Makes perfect sense to me. Little did I know, they wouldn't provide any paper trail of keeping the post sleeves. When the new railings come in, they don't provide the post sleeves and claim that we picked them up in the initial order. At this point their only solution is that I pay another $400 in post sleeves because they refuse to accept the fact that they never gave us the sleeves the first time. Logically, why on earth would I need an extra set of post sleeves? Do they suspect me of reselling them on the black market? Again, nice scam. Problem #5: They horrendously mark-up their prices. I'm all for helping local businesses, but after they tried cheating me out of $400 for 4 post sleeves at $100 a pop, I decide to check out the big box stores to find alternatives... only to find the same exact post sleeves at Lowe's for $44. Are you kidding me? The funny part is, they claimed $100 was with their "employee discount" to make me think they were doing me a favor. On top of the horrendous customer service, they have the audacity to markup these items MORE than 200%? Laughable. Yet again, great scam.

Had an outdoor dinner and needed chairs. Chair quality were…read moresturdy, clean, and able to compact and fit into the rear and folded passengers area of a SUV, The cost per chair was reasonable. The style was minimal with style and comfortable. Delivery unfortunately was only for large orders. We only needed 20 chairs. Ordering took a few calls but pickup was easy.

Grand Rental Station was fantastic! They provided all of the tables, chairs and linens for my Diner…read moreen Blanc themed grad party on 7/23/22 and it was a hit! My event was on a Saturday, so the dropped off the items on Friday morning and picked it all up Monday morning around 9am. The prices were very reasonable and the items were beautiful and in great shape. They require a 35% non refundable deposit for all rentals, and will charge the remaining balance on the day of delivery. They were very professional and extremely easy to work with!

Rick promptly responded to my request, came within two days, and did the job very efficiently. I…read morewill use Rick again with future projects. I highly recommend Rick.

Rick has performed various work for our condo association. He is attentive, prompt, honest, and…read moreoffers very reasonable rates. I already wrote, at some length, about how pleased I was with Rick's work for our condo building. I must add that, when Rick cannot perform a job himself, he not only may know of contacts, but gets in touch with them himself on one's behalf. I deeply appreciated that, when my toilet needed repairs, and, after I sent Rick a text, I learnt he was on vacation, he nonetheless contacted someone who could do the job, and made the arrangements for me. This is outstanding!

Could this place be for real or was I dreaming?…read more Astonished when I went today to return item that had stopped working (prob my fault frankly) sans packaging or receipt--and the owner (Whose name is apparently Jerry) made it so incredibly painless. Replaced immediately with same per my request. You can not imagine how grateful I was. First, because I'm a bit disabled right now, about 75 lbs and getting around or stress of having to explain (dreading) is tiring. Yet walked into this old fashioned shop and didn't have to do any of that (I do not do big box stores). No rolled eyes or questioning looks. No awkward pleading needed. It was, without a doubt, the most pleasant shopping experience (in and out 2 minutes with replacement)--I may have ever had. I don't do reviews here but had to--for this place. Jerry, I don't know you--but thank you Sir. The ultimate professional and business owner. A dying breed indeed.

Stopped in on a Sunday morning to try to do a plumbing repair on my kitchen sink drain and was…read moreimmediately greeted by the gentlemen minding the pastry table and Jerry, the store owner jumped right in when I showed him what I needed. Not only did he have the drainpipe part I needed, he even took the time to cut it to size based on the old piece I brought with me. He showed me how to position the pieces and even what direction the washers need to go in the compression fittings. Its local businesses like this one that remind us of the value shopping locally can bring to the customer experience. Thank, Jerry!

One of the best and biggest plumbing supplies in North New Jersey! Whenever I get estimates from…read moredifferent plumbing supplies they alway have the best prices! Great place to buy from if your doing a major plumbing job and need to buy boilers. Very helpful and down to earth staff and sales person. Makes it feel like a local mom and pop hardware store.

Horrible service...I gave the gentleman the specs on hot water heater he told he knew exactly what…read moreneeded and never looked at them and got the wrong one and they refuse to take it back in exchange because box got wet in the rain.

Friendly and professional counter staff, yard staff and delivery. I was extremely impressed by the…read morehelpfulness of the entire staff; I am a homeowner with very little knowledge of stones and they were very patient and friendly. I dont think the negative reviews here are still valid given what I experienced

I have been their residential customer for decades, and everyone has been very nice to me. The…read moreowner Tom even went so far as to dig up some of his Bearded Irises a few years ago and give them to me, gratis. Great guy, great employees, awesome variety of product. Who could ask for anything more? John V, Clifton

Good selection and quality (knotty western red cedar posts were nearly clear) and helpful service…read more Limited hardware but aimed at contractor level. Lumber prices were about 10-15% lower than Jaeger.

Great service and quality lumber - offers a variety of grades and types of lumber and other…read moreconstruction material - very phone friendly - you don't have to wait like the big stores with being on hold.

The lumber is great, customer service not so much. I gave it 4 stars because the selection of wood…read moreis great. I've bought knotty cedar (only 1 i had delivered and a few issues with coordinating, but ultimately got the lumber i needed) wormy maple, black walnut and cherry in varying lengths over the years. Again though, it was usually only a few pieces of lumber and I knew what I wanted ahead of time. To alleviate issues with service, you need to have an idea of the wood you are looking for, pick out the pieces you want. Once you have them, you have to be assertive and grab a guy on the floor to write you a ticket to pay at the window. If I didn't know about lumber or was a customer who didn't know what they wanted, not sure I would go there because it is chaotic, overwhelming and the associates don't seem to helpful.

Terrible experience do not use them!! They built a wood topper for our kitchen island (that took…read moreway longer than it should have) with two cutouts for our sinks, they either used the wrong varnish or applied it incorrectly. It has chipped and cracked and they are basically saying (through a text message) that it's our fault and refusing to offer any type of solution other than telling us to find someone to fix it. Terrible, terrible, terrible!!

Russell & Barry are awesome!They did a phenomenal job fixing and old lamp for me.I would highly…read morerecommend them for any job big or small.The price was reasonable and the service was top notch.They are incredibly kind and professional!

They brought back old lamps to work like new. Very timely and reasonably priced. I was worried…read morethat I would have to buy new lamps because either my old lamps couldn't be fixed or it would cost too much to do.