They keep rescheduling my appointments, the fourth or fifth time in four years. I've only had my…read moreteeth cleaned once (maybe twice). As always "there's nothing they can do ". I will not be going back.

You cant be a jack of all trades and a master of none…read more Over the years this place has gotten out of control. It went from a heartfelt business that specialized in dentistry to an imposter. Now doing botox, fillers, periodontal work, orthodontics, and leaving the dental patients on the lurch. In order to see Dr. Garcia you must go on the days and times she is there. Doesnt work past a certain time, not in on Fridays and forget about the days when she was open on Saturdays. I'm sorry, but dont you own the place, isn't that your name on the door. You should be seeing your patients, not peddling them off on your over worked hygienists. Everyone of them has complained about that work environment to me over the years. Her brother "runs" the front office and he has certainly learned on the job. Horrible. Awful attitude and disposition towards patients and same for Elsa. You never know what Elsa you will get that day. If you go from being a cash patient to a patient with dental insurance, they instantly treat you like a second rate citizen and its completely uncalled for. There is no correcting the attitudes of the people that work here. Sad but this place is definitely going down hill.

i'm mindblown, in the worst way. my appointment was rushed through with because it was a Friday…read more the "dentists" here told me my tooth decay is so severe they "have to remove every tooth", and i will have to pay out of pocket for dentures (i'm on Masshealth, that was a lil scammy) and for further context, i'm 22 years old, so emotionally that was rough and they just watched me cry and proceeded to roll their eyes. meanwhile; another dentist told me i'm able to get crowns. do not trust Aspen Dental, they're money hungry, unethical and probably not even certified at this point.

Adding on to the one star reviews…read more.. I scheduled and confirmed an appointment as a NEW CUSTOMER for 11:15am, and was asked to arrive 15 minutes early at 11:00 for some NEW CUSTOMER paperwork, which I did. Upon my arrival, I was told that they "tried calling to move me up" even though this was untrue and I had spoken to someone the day prior to confirm the appointment. I then asked if they were unexpectedly busy and if the wait would be very long. The employee's response was "No, we're not really busy, but everyone takes lunch at 12 so you can't get your teeth cleaned until 12:30pm." You see, everyone in that office takes a lunch break at 12pm, so having a new customer's appointment scheduled for 11am means they have to wait 90 minutes, until after lunch, to get a teeth cleaning. No big deal, I have several hours to dedicate to a teeth cleaning... **I'm fully aware that many medical offices like this take a set lunch break, however the 1) lack of attention to detail when scheduling customers and 2) lack of remorse for wasting someone's day is appalling. I was never given an apology of any kind, and when I said I could not stay for the next several hours the response was "ok". There was no attempt by the Aspen Dental team to reschedule my appointment. *As a side note, when I indicated that I did in fact have insurance, the employee seemed a little surprised that I was using them for dental care as opposed to a real dentist. Seems like they may have done me a favor after all.

Always great. I have known Dr. Safer for almost 25 yrs, excellent practice, with a great friendly…read morestaff. Great location that is centrally located. A great family business.

My husband took my daughter for an appointment there an asked to use the bathroom and they wouldn't…read morelet him use it saying it was for patients only. My husband is the one who pays for my daughters insurance. They saw the age of my daughter the office staff could have been more understanding

It has been almost 5years since I had last been to this dentist. I was crazy for not coming here…read moreand attempting to find another dentist(s) I could trust . The offices are immaculate , the staff professional and friendly (what a concept). The dentist upfront and candid !!! You will have to wait for an appointment - to be honest I am not sure they are taking new patients. They are excellent.

Simply stated"Best Dentist I've ever been to." I would recommend this Dentist to everyone." Very…read morePleasent staff; Super clean facility, and Dr Raj explains things in a way you can completely understand.

Everything about my experience here has been great! Going to the dentist hasn't been my favorite…read morebut so far, my experiences here are wonderful! Everyone is super flexible and prompt! The office staff are so accommodating and even getting a filling has been wonderful! Love this place!

I have been a patient with Dr. Turner for several years. Mark and his team have always done a great…read morejob. However recent changes with the practice are concerning. I called the office on a Sat. morning for a problem with a crown only to learn they were closed on the weekend. I left a VM indicating what my problem was and asked for a call back. Two hours later, I called again but the dentist never bothered to call back. My trust factor has been breached.

Dr. Sullivan and her staff and welcoming and caring. Appointments are on time. Everyone has a smile…read moreon his or her face. Dr. Sullivan is the most gentle dentist and takes the time to listen and answer questions. I highly recommend her and her practice.

This place is a joke! No communication from dentists working there. The receptionist left her…read morepersonality at home! They bring in dentists that could be out of network with your current insurance even though they say they take your insurance. No communication at all just money hungry. Quality of care is substandard.

I have always hated going to the dentist, no matter if it was just for a cleaning, filling, or…read moreother work. After going to these guys, that has definitely changed for the better. I had the pleasure of being seen by Jesse and Dr. C a few times this past month to get work done after YEARS of dodging things as simple as routine cleanings, and I cannot say enough kind things about them both. Between Jesse being extremely personable and caring, and Dr. C.'s thorough attention to detail, I will be back for all my routine cleanings and any future work with no hesitation. Huge thank you to them for completely changing my outlook and providing awesome dental care!

there is a guy there called Dr. fang. I think he bought out the place and he works there a lot. I…read morewent there just to fix a patch up job for my tooth and he wanted to add so many things he was taking x-rays of everything just basically trying to spend my money. Then I just need to fix a chip and I asked him not to give he freaked out. He said let me do my get out of my chair. This was person. If you ever have the opportunity to meet this awful person. Run. That man is so what he did and so unprofessional. I would never ever ever go to that place again.

I've been going to Hoye family of dentist for many years. Like over 18 years now. I have seen them…read moregrow and expand their practice. As well as the next generation, following and joining the the family business. With all of the changes that have gone on over the years, they have never lost sight of who you are as person and patience. In this day and age of being a number first then a person. Your questions and or concerns are answered with compassion and understandable to the advantage person. The Hoye Dental group is a refreshing change to have on your side. I have nothing negative to say about The Hoye Dental group. When I leave after my appointments, I'm a new person, with a little skip in my step. I refer them to anyone who might be looking for a dentist. I wouldn't recommend anyone if I wasn't comfortable with any business. Thank you taking time for me. Donna Barry

Big fan of Hoye Dental great experience by far the best dentists around. Thank you for being so…read moreawesome!

My son is almost 5yrs old and during Covid we couldn't keep up with his routines twice a year for…read morehis teeth cleaning plus he has a sweet tooth for daily basis. He ended up with tons of cavities and one of the teeth is decaying so this year (2021) we made appointments for the regular cleaning with his dentist, after the visit we were recommended to this place Greater Boston Smile Pediatric for his his tooth decay. We did come for consultation and after a few months we can get his teeth straighten out (one is taken out and the other 8 is crowned for his own good). We're so worried to see to see him going through the whole process because he had to take the med for the procedure and he wasn't himself til it wears out (a good 3-4 hours later). He had early appointment and left around noon. He's back to normal around 5pm and we're pleased with the results. The doctor even called around 8pm to check on him and thanks for trusting him to have my boy in his hands. Then staffs are very helpful. You can't find any place like this. Highly recommended! And Thank you Dr. Shaughnessy and all staff members!

Excellent care and great experience for my child. Would recommend to any parent looking for a…read morepediatric dentistry location for their child. 10 out of 10!