Im the biggest baby when it comes to the dentist but the way New England dental helped me with…read morepreparing for my wisdom teeth removal was astonishing. Got mine out *while awake* and it was a breeze! Thank you to the doctor and the staff for all the help!!

I made an appointment last year from my daughter, they gave me a card with the date and time, when…read moreI got there they said her appointment was not at the time I had, I literally went back home grabbed the card and called right away because the time I showed up was correct, she still tried stating the time was not correct, I told her I was going to bring it to the office, then she said oh there is another girl with your daughter's first name that has an appointment for that time, now at this time I am totally upset this lady is obviously not swift in the head, lets say I will never return there again, they even called me Friday to confirm date and time, they need to get there act together I literally asked to speak with a manager and she said they don't have one, great establishment, I suggest you take your child elsewhere with people that have common sense to when they make a mistake to fix it

Last night, the most awful, terrifying, horrifying and downright scary thing happened to me... the…read morecrown, which had been affixed to my tooth, fell out! CRAP! At least I didn't swallow it, but I knew that the only way to fix it would have to be a trip to the dentist. It ended up being a blessing in disguise! 〰〰〰〰〰〰〰〰〰〰〰〰〰〰 You see every time I have been to see the dentist, I spend probably 10 minutes apologizing to the dental assistant for not flossing enough. When the dentist comes in, our conversation goes something like: (Dentist) "So, Renee, Mrs. Carlson, tell me, when was the last time you went to see the dentist?" (Me) "Bless me, Holy Master of the Tooth. It's been 12 years since my last visit." Then I would prepare to accept my penance of a long speech and a mouth full of torture devices... 〰〰〰〰〰〰〰〰〰〰〰〰〰〰 Well today is a new day! I've been saved, I suppose you could say . I'm so happy to have finally found a Dentistry where they take customer service seriously. I even made my next appointment to have my teeth cleaned for next week, on Tuesday! If you can relate to my story and avoid going to see the dentist, please give these people a call to make an appointment. You will not be sorry.

Rating is a huge Zero! Just an update on my Botched Implants .... white bump in my Nasal…read moreseptum. Now a white bump on the tip of my nose, probably from when you deviated my septum Dr. DiMatteo. I saw that on your x-ray. My left eye waters now, cheek pain, and I choke on mucus/snots coming through my nasal area, going through my 2 front teeth where you left a huge gap. Leaking it's called. Dr. DiMatteo, you screwed up. The most annoying thing about this is you took my $20,000 in cash, did nothing in the way of looking at solutions to fix your own mistakes, gave me Zero advice or offered to return my money so I could get this fixed by a real professional. You are a coward.

At first I was intimidated by the dentist there but then I realized he is really very nice and…read morecaring. I have recently gone through chemotherapy and I was skeptical of having my mouth worked on. The hygienist was extremely understanding and thorough being very careful not to hurt me. The office is very aware of Covid issues and I felt very comfortable being there knowing they were taking every precautionary measure they could to keep the patients safe! I feel like I'm in good hands at Great Woods Dental!

Haidi, the employee who takes phone calls and works the front desk, is extremely rude, snarky,…read moreshort, and greedy. She constantly cuts me off and gives replies like "okay" and "bye." It is good dental practice to let patients know beforehand what the cost will be. However, Haidi does not give you any information beforehand and will try to overcharge you. You will not know that you are overcharged until your insurance claims come back; then, she will refuse to refund you. My total for root canal and crown was about $2400. I chose to get the root canal done, but not the crown, as I have warranty with my dentist back home. However, I had already paid a portion for the crown (root canal was about $300 total since it was covered by insurance, crown was about $2100 since it was not, I had paid $782 so far total). I asked for a refund for the crown because I cancelled my appointments and did not want it done here anymore. Haidi refused the refund, saying the doctor has already looked at my tooth and I "spent time in his chair." Haidi is constantly arguing with customers and putting them down. She makes them feel stupid for not understanding the insurance fully and asking questions about what they have to pay. She does not explain the pricing well, even though detailing the pricing/coding is literally her job. She also tries to get you to open a credit card and put your entire bill, including FUTURE costs, on there. I believe it is because she wants your entire bill to effectively go through the credit card company, instead of Great Woods Family Dentistry, so you would have no way to get the money you paid back. She wants to avoid situations like mine where the service was not rendered, but the customer wants a refund. I would stay away at all costs. Although Dr. Mistikawi is friendly and wants the best for you, dealing with Haidi in any shape, way, or form will make you want to pull your hair out.

there is a guy there called Dr. fang. I think he bought out the place and he works there a lot. I…read morewent there just to fix a patch up job for my tooth and he wanted to add so many things he was taking x-rays of everything just basically trying to spend my money. Then I just need to fix a chip and I asked him not to give he freaked out. He said let me do my get out of my chair. This was person. If you ever have the opportunity to meet this awful person. Run. That man is so what he did and so unprofessional. I would never ever ever go to that place again.

PSA to any patients of Taunton Oral . You may or not know, but the practice was bought by a new…read moredentist. I found out just the other day when i went to get my dentures fixed. Anyway. It was just a slight crack. I got them back (the girls were amazing there. This is so sad!) the fit is totally off. I tell this new guy and he says too bad so sad. He said I was imagining they did not fit properly and he wasn't doing anything else for my teeth because they were done by the old practice! I even told him they would now be useless to me. He said to find Dr Kim and see her. THEY just screwed them up but see her? So, just so everyone is aware the old doctor is at Whitman family dental and is willing to see and care for their old patients. This guy bought the practice and plans to skate out of taking care of older patients issues. Sorry to knock a local business because I love the girls that work there! I'll honestly miss a few. But people need to know before they waste their time.

They hired me on a Monday Oct 20th did my background check everything was cleared. I was told to…read morepresent to work Monday, Oct 27. They called on evening Wednesday 22bd, to ask if I could start the following morning. I stated I couldn't due to short notice. But I was looking forward to starting Monday the 27. Due to this they decided to give the job to someone else. I had already jumped through all the hoops and got my offer letter, start date. Did everything correct and they bamboozled me! They are sneaky and if they can't keep their word about a job. I can't imagine all the other things they are dishonest about. Do they really clean the equipment properly, do they follow all guidelines to keep patients safe? Because they obviously don't respect people's time and are dishonest.

This low review is because of the office staff service, not the Dentist or Hygienist. The Dental…read morework is great and they take very good care. On the other hand the office staff needs some very serious training. They have made mistakes with our appointment times, not contacting us when the appointment needs to be rescheduled. But the latest problem and the biggest is that we were overcharged for a service and was told that we will not get reimbursed until they get paid from the insurance company wich they had to resubmit the claim because they put the wrong tax id on the form. Not our fault. This is after I was told that they would mail the check out. I hope the owners of this practice take action on these issues, we Love the Dentist & Hygienists and would like to keep coming there but may have to switch due to office staff.

I've been coming to this office for over 20 years, but the service has gone downhill since Dr…read more Blatz retired. I showed up for a routine cleaning and was denied care because I declined X-rays--despite having them two years ago and knowing they're not required by MA law for a cleaning. I explained that I pay out of pocket and couldn't afford unnecessary extras, but the dentist brushed me off and told me to find another office. When I said I'd leave a review, another dentist arrogantly replied that he would just remove it. The issue wasn't just the policy--it was the blatant disrespect and lack of professionalism. I left without care and won't be returning.

I've been going here for years. I tried other dental offices in the area and in Cambridge…read more Everywhere else pales in comparison. The professionals there are so lovely and thorough. I always leave feeling well cared for and my teeth feel amazing. The hygienists and the doctor aren't isn't the type to do or recommend needless procedures just for $$$ like other places I've been to. 10/10.

This review is long overdue. Looking for a fantastic dentist? Your search ends here... Run, don't…read morewalk to Holly Tree. Dr Goldstein and his team are true professionals and care about their patients. My case was very challenging and Dr Goldstein worked closely and seamlessly with the other dental professionals working my case to ensure my concerns were addressed. Holly Tree helped give me the smile of my dreams and I couldn't be happier with my results! Thank you! 5 big, bright stars!!!

After many years of going to sub-par dentists who I feel did unnecessary work, I have finally found…read moresomeone I can trust completely. Stephen is top notch - kind, patient, takes the time to explain what's going on, what the steps will be, and makes sure you're comfortable with the plan. I know that he doesn't do any unnecessary work - he takes a less is more approach and tries to salvage everything he can. Until finding Holly Tree Dental, I had always been terrified of the dentist, but each time a go to Holly Tree, the fear subsides a little more each time. I will never go anywhere else. Highly recommend!

I am no longer afraid of going to the dentist!!! This practice is amazing. I have dealt with…read moredebilitating fear over dental work since childhood and at one point did not go to the dentist for almost 20 years. If you are dealing with the same issues as me, please trust me when I say, this is the dental office you should go to!! They offer every service, incredibly friendly and caring, and the added bonus of wonderful therapy dogs. You will feel at home and completely safe. Meg Raser Rockland, MA

Highly recommend Dr. Burt. I have been a patient for many years and receive quality care at all…read moretimes. Office staff is very helpful and always responsive and friendly.