What a wonderful experience I had at Dental Depot for my cleaning today! Huge shout out to Jenn for…read moremaking my teeth squeaky clean and Dr Kennedy for being an amazing dentist. Marc, Sejal, Steph, Molly, Veronica, Andrea, Linda, Tara, and Dr Lin were also amazing!

From scheduling our appointment to playing on the train as we left, our experience at Dental Depot…read morewas exceptional! Leanne was personable and attentive. She felt like family. Andrea the hygienist took her time to demo each instrument for my daughter. She was kind and kid-friendly. Dr Rahman was validating and took his time with us. I swear if I had a dentist like this as a child I'd have none of the fears I have now about the dentist!!

I called last Friday as I had a tooth crack in half. Receptionist was kind and asked what my pain…read morelevel was! They then offered to see me for an evaluation. Dr Kelly Kim took the time to explain why my tooth cracked and what was needed to repair. I purchased an annual basic care program (as I no longer carry dentist insurance), and to repair the tooth and into a crown the overall price was very fair. My nerves are stable in everything life except for dental work. They offered relax oxygen and made room for my repair the following Monday! I did not even feel the shots to numb up my mouth and the procedure went very well. Dr Kim is a excellent dentist and her bedside manner really made me feel relaxed and I am more than pleased for their effort to prioritize my mini emergency. I feel like I finally found my local dentist that cares about people in the community and having them take the time to listen to my concerns they made me feel relaxed and fully exceeded my expectations. The office staff also works well from the initial call to the final checkout. If you are not pleased with your dentist or looking, I strongly recommend this practice. The you Navo Family Dentistry for taking care of me when my Friday was abruptly changed. Regards, RT

This staff has restored my faith in dentists. I used to see a dentist when I lived in a…read moreneighboring town, and after I moved about 25 miles away, I decided to change dentists. The first was a disaster. HOWEVER, Dr. Lee and her amazing office staff have made going to the dentist an absolute joy. This group of customer-oriented people are amazing. They are pleasant, and I highly recommend them to anyone looking for a great place to get those dental checkups.

Absolutely patient centered. Patient proactive and excellent care by Dr Moon and his staff. I have…read morebeen going to Dr Moon for several years. I drive 2 hours to get to him because he has my best interests at heart. I feel safe in his care of my teeth

This place did nothing but lie to my wife. She went there for orthodontic treatment and went with…read moreInvisalign. We have really great insurance through Aetna, and they told us they could do her treatment for $2000 with our insurance. We've paid the $2000, on time, never missed a payment. We just received a notice that we owe them over $3000 and if we don't pay it, they are sending it to collections. DO NOT SEEK TREATMENT AT THIS PLACE. They will lie, cheat, and steal to get patients.

Gardenia Dentistry is great! The staff is friendly and pays close attention to detail. The wait…read moretimes are low and the office is always clean! Everyone is helpful and patient. Dr. Redinger has a great office and I definitely recommend this dentistry!

Great office and staff. Open early for those of us that can't miss work hours. Best chairside…read moremanners. I always feel ease when dental work can be stressful.

My experience here was wonderful. The staff members are energetic and helpful, and Dr. Samuel was…read morevery comforting to my 14 year old daughter who had her first root canal, and was a bit nervous. Dr. Samuel recommended that my 11 year old son go into Perfect Start and it has changed his life. Not only are his teeth straight, but we've seen changes in his behavior, grades and have pulled him off of all his ADD medicine all because he is sleeping better at night. Never thought our experience with a dentist would have such a huge impact on the well being of our kids!

This office equipements are very old. Dr. Berrett was great and I trusted him. I don't mind going…read morethere until my most recent visit I noticed they have a new dentist Dr. Iwobho. They used AI on X-ray and told me I have 4 to 5 cavities and also told me I need to put crown on my front tooth. Fist of all, every hygienist that I worked with all said I have great dental hygene. I've kept it this way for the past 10 years. I found it hard to believe I have these many cavities when there's zero symptons. I do AI for work, and I know AI isn't 100% accurate. Dr. Iwobho gave me treatement plans without even analysing my tooth carefully. I told him I have sensitivity on the right side of my mouth. Usually a dentist will use coldness to test my teeth for liveness. But Dr. Iwobho didn't bother to do that. He asked me a few questions and told me my teeth might have been dead and I need a root canal. Secondly, all the dentists I have seen in the past have told me there's no need to put a crown on the front tooth beause, because it is not going to withstand much biting force. It seems this new dentist tries to talk me into doing something unecessary. Trusting AI at this point of time seems like a joke to me. I am going to look for a new dentist elsewhere. This place isn't trust worthy anymore.

The team at Cross Road Smiles is fantastic! Eboni and Blanca at the front desk were professional…read moreand friendly. They made me feel very comfortable during my booking and clearly explained my treatment process and its cost. Dr. Waqhar gave me a thorough oral exam. She clearly explained every part of my treatment plan and made sure I felt comfortable throughout. Ms. Tangela performed my scaling and root planing with patience, and both procedures were thorough and painless. My teeth have never looked or felt so clean.

In my experience, this office uses billing practices that resulted in significant overcharges and…read morecharges I believe were incorrect. I ended up spending an entire week working with my insurance company to appeal and correct more than $700 in billing errors. My interactions with the office manager, Ebony, were equally disappointing. I found her to be rude, condescending, and combative. Instead of trying to resolve my concerns, I was told there was no one above her that I could speak with, which made the situation even more frustrating. I would strongly recommend reviewing your treatment plan, billing, and insurance claims carefully before agreeing to any procedures. Based on my experience, I was recommended services I questioned, and I was billed incorrectly for services I actually received. If you read the other reviews, you'll notice that concerns about billing and office management have been raised by multiple patients. That pattern, combined with my own experience, is why I cannot recommend this practice.

Very unprofessional and lazy staff. The man at the front desk has no personality or customer…read moreservice skills. I have had a bad experience with him several times and kept going back because I believe in supporting black businesses. This visit, I asked for no fluoride and the hygienist started to put some on. I had to stop her after she already put it on. No apology and no accountability at all. I understand mistakes happen, but at least humble yourself and be accountable for your mistakes. As a black person trying to support a black business, I am very disappointed in this office and their negligence. I will not be returning and will be filing a complaint with the state dental board

Friends recommended this practice due to its close location and reasonable prices. We've lived in…read moreover 12 communities and had over 20 dentists. My husband and I have gone to 1385 Dental Studio for the past two years for both dental work and cleaning. We have found them friendly, prompt, and very reasonably priced besides delivering quality care in a state of the art facility. Moreover, they can service Invisilign retainers as well as Invisilign orthodontic. We wouldn't think of going elsewhere.

Cannot recommend this office enough! We drive 30 minutes to come here and have no plans to stop!…read moreEvery staff member makes sure you and your child are comfortable every step of the way. Dr. Karrie is very knowledgeable and patient, she takes the time to educate both parent and child. We had a lip and tongue tie revision done at 2 months old and had our one year visit. The reimbursement process from the revision was daunting at first but Mr. Danny stayed on the insurance company and kept us informed every step of the way. Also they have kid sized potties, how accommodating is that?!

What an amazing pediatric dentist! My son sees dr. Kayla and had to have some pretty extensive work…read moredone. He was comfortable from the second we walked in. She explained the whole procedure and he never had any issues with his teeth when we left. The whole staff is so sweet too. We drive 45 min to an hour to go there and wouldn't go anywhere else! My son is excited to go to the dentist now! Thank you windhaven for being such a great practice!

I have been to a few oral surgeons in the past. Dr. James is by far the best you can find the…read morestandard of care is exceptional. She really cares about her patients and will follow up with you. Thank you for such great care.

Very good customer service and friendly staff. The woman upfront (Cynthia) I believe that's her…read morename helped me through the whole process of getting my insurance verified. Very easy painless process.

This is by far the worst dental experience I have ever had in my entire life…read more I had to have many teeth removed and a partial upper denture created. I came to this office because I'd previously used it under their last owner/operator. We'd moved to Denton since the last time I'd been there so now this was a 20 mile trip for me for every visit. I specifically said this was what was motivating me to use them, but they didn't mention that dentist had left and a new dentist was there until I was in the exam chair. Every time I visited the office my total price changed. At my penultimate visit I pointed this out and asked them to verify that their calculations were correct because each visit the total amount went up. At the beginning of the procedure I was shown a total amount I would be responsible for - but after that I was only ever shown what happened that day with no reflection of my total balance or any price changes that have occurred. I pointed this out to the tyrannical office manager after she finished having an argument with the previous gentleman checking out (apparently they bring you in for a cleaning covered by insurance, then do a different cleaning and make you pay for it) and she said that while they did have all the records, I would need to find my original paperwork they gave me months before and prove to her that the billing was incorrect. Fast forward a month to when my partial denture is finally there. I called the office to set my appointment and I asked what my total due was. Previously I was told it was approximately $1900 ($500 of which I'd paid the previous visit, when they'd told me nothing would be due until the actual appliance came in prior to that visit) - I thought that was way too high based on the first treatment plan and that is what caused the argument where the office manager refused to show me their paperwork to verify my total. After about 5 minutes the receptionist comes back and says it's under $500 - it was like "$459.36" or something but it was a number down to the penny. I was estatic - I thought they'd finally sat down and done the paperwork correctly (Keep in mind by now I've started getting EoB paperwork from my insurer pointing out all the things they haven't paid because the dentist's office can't submit the right x-ray slides). I'm so excited I call my wife because this is less than I expected, but much closer to the actual number I'd originally been quoted. I figured all the extra money we'd paid along the way finally caught up. 5 minutes later the office manager calls me to say that the receptionist was new and incorrect. No explanation of what that TO THE PENNY total amount was or how she got to it, no explanation on why no one had gone back to look at my paperwork at all (I know this because the office manager complained to me and the dentist the next day about how she'd had to spend time looking things up in their medical records.) I pointed out all the mistakes they've made, how at literally every appointment there has been a screw-up with zero explanation or apology. I came in the next day, she verbally berated an employee in front of 2 patients for taking me back when it was time to take me back rather than letting her do it. She then took me to an open exam room and began trying to explain that because she hadn't created the original treatment plan she wasn't responsible for it and it should be ignored in favor of the individual visit billing she'd done. She claimed I owed approximately $1400, her employee said it was under $500, and I said "make it $1000 and you'll never hear from me again because I am sick of dealing with this." She said they couldn't do that but would give me a small discount. I said I would pay the full amount but I will devote a new hobby to making people know how poorly you treated me. She then stormed into the dentist's closed office and began discussing me. At one point I did raise my voice to point out that I could hear her and it was very unprofessional. She yelled from the closed office, "I'm trying to tell the dentist what you're doing." Dentist comes out of his office to "get my side of the story" like he's my father and I've had an argument with a sibling. I begin explaining what I've written above and she repeatedly interrupts me until I point out how unprofessional that is and ask her to let me speak. The dentist is adamant that he has zero input over pricing or anything the front office does. All he does is fix teeth and he has zero input on anything else. Then why did the office manager have to run in and yell about me to him? Finally she returned a few minutes later AS THE DENTIST HAD HIS HANDS IN MY MOUTH to say "oh, and he said he didn't get a check-in call but I have a note that we did it!" To which I finally had to point out how unprofessional she was being and that she is setting a horrible example.