From the moment I walked in as a new patient, I felt like I had stepped into more than just a…read moredentist's office. I had found a place that felt like home. The entire team is incredibly warm, welcoming, and genuinely knowledgeable. You can tell right away that this isn't just a job to them, it's a calling. Ana, the hygienist, is truly one of the sweetest people you will ever meet. She made me feel completely at ease, answered all my questions with patience and kindness, and brought such a calm, caring energy to the room. Her gentle touch and warm spirit instantly erased any nerves I had. The X-ray technician deserves a special shout-out too! They have this incredible way of making you laugh and relax, even in those awkward moments. It's rare to find someone who can blend professionalism and humor so effortlessly. What a breath of fresh air. And then there's the doctor and his wife... honestly, there are no words. Their chair-side manner is something you just have to experience to believe. Kind, compassionate, and deeply attentive. From the moment I walked in as a new patient, I felt like I had stepped into more than just a dentist's office, I had found a place that felt like home. The entire team is incredibly warm, welcoming, and genuinely knowledgeable. You can tell right away that this isn't just a job to them it's a calling. This office has set a new standard for what dental care should feel like.

This was the most disappointing and pointless appt and waste of taking the afternoon off of work. I…read morescheduled an initial New Package for their advertised Exam, Exrays & Cleaning for $59. I was told they could do the cleaning the same day when I booked the appointment. The day of I sat in their waiting room for an hour before getting taken back for x-rays and by the time the exam was completed by the hygienist and dentist it was past 4pm but they said they could do the cleaning however it was going to cost me $1011 for the cleaning. The front desk manager then reduced the cost to $969 which was because I questioned being charged for instructions. A cleaning does not warrant instructions for someone who was just told that everything looked great. because even for a deep cleaning that is an obscene amount. When I noticed this all she said was "oops, that wasn't supposed to be there" yet the way the quote is created they have to manually enter the dental codes so it seemed like a deliberate "mistake" blatantly racking up the cost. I decided to wait on the cleaning because when the dentist looked at my teeth he said quote "They look great, no issues or cavities" But the hygienist said I needed a "deep cleaning" which I was fine with right up until the price came back at over a thousand dollars since it will be cheaper for me to outright by dental insurance which covers everything for 25% of the cost out of pocket. I did give them 2 stars because the radiologist tech and the dentist were good and pleasant but the whole experience outside of that just felt deceptive with advertising a free cleaning and then being told "No, because the hygienist recommends a deep clean." What? Isn't it up to the patient to decide how they want to proceed based on their circumstances?

Been going to Dr Lo at Texas Dental for many years. He is a friendly, patient Doctor and artist. I…read morealways have a nice chat about gaming with my hygienist guy. Sorry his name slipped my mind. All my long life, I had a gap in my front teeth with ancient caps. Dr Lo gave me options and recently I chose to replace the 1980s era caps and I am very pleased with the results. He works with a top notch lab, Artifex Dental Laboratory. Paul is an artist as well.

Not impressed. 1st visit was ok, but thought it odd that they never showed me x-rays they just…read moretalked at me. The cleaning and services were rushed and nothing as I have had in the past at other places. They seemed pretty angry that I opted to not have an expensive procedure done. I have good insurance and it being the first time the bill was over $150. I paid it and went on my merry way. 6 months later they hounded me to come in for a cleaning. That ended up with them telling me that they needed to take an xray with the cleaning. With the doctor spending no more than maybe 5 minutes with me both visits and out another $120. Now to today, I walk in to the front desk, the first I spoke to was a bit rude and tells me that I have to pay my co-pay up-front of $210 for a cleaning? and xrays that the insurance covers. Telling me the insurance only covers 50%. No they only cover 50% of your inflated prices. This place is a money mill, they dont really care about their patients only how much money they can get out of them.

First time patience. I wanted to start with the first connection over the phone, very pleasant and…read moreprofessional. was greated the same way when I walked in the door. What I loved the most, was how the patience the Doctor was in explaining some of the questions I had. Brought up some concerns I never thought about. Awesome care, great quality, and my office experience was One you don't experience often. Cynthia R.

My insurance plan recommended this dental office. Everything about my experiences CONTRADICTS the…read morecommunication that I had with the office. Initially I requested service for a deep cleaning. That was not performed on my first visit however I was there for a good amount of time and there was no prior explanation that it would not be completed when I came in. CONTRADICTION! A lot of other situations were including care that done without explaining to me or asking my permission first. Lack of communication! Also I had a prior dentist send very recent X-rays to this office and they still took X-rays again. CONTRADICTION! Secondly, when I scheduled a visit to return for the deep cleaning their AI assistant gave me a wrong appointment date that had to be rescheduled. CONTRADICTION! Next I spoke to office personnel at least two times before going into the office. When I arrived the receptionist told me I would have one quad done. I told her I was told in conversation last week they would complete both on that day. CONFLICTING INFORMATION! Then I was quoted a copay for the service!!! Now I've talked to my insurance provider, talked to the dentist office 2-3 times NEVER WAS I TOLD IN PLAIN ENGLISH THAT THERE WOULD BE A COPAY FOR THESES SERVICES THAT I INITIALLY WENT TO THEM FOR IN THE FIRST PLACE!!! When they had called me to say that AI had made a mistake and needed to reschedule I could have been told then Ms.your copay will be $$$$ for this and an additional $$$$ for that. Another issue is after new X-rays this office never addressed two critical areas that the prior dentist addressed. I never got far enough with them to even mention this situation. This office is so POORLY MANAGED ITS RIDICULOUS. All you have to do is communicate with the patient and explain what is going on in advance. Don't say one thing and then do something else when the patient is in for care. EFFECTIVE COMMUNICATION IS GOLDEN. On three different occasions dealing with this dental office has been a waste of my time. If I could give negative stars I would. Then one star is for office appearance.

Dr Wong and his staff provide the best dental services and care about their patients. I have two…read moreautoimmune diseases that have wrecked my teeth and gums - bottom jaw filled with Torai. This makes dental x-rays painful but the hygienists are always careful as possible. Staff has great communication and dental skills. Dr Wong is my most preferred dentist after years of poor dental work.

I have been going to Dr. Wong since 2018 and I absolutely love him. The office staff is always so…read moresweet. He is a trust worthy dentist which is hard to find. I feel safe when I'm there and I know I'm not being taken advantage of. My only complaint would be the last time I was there, I had a dental hygienist I've never seen before. She was very friendly but very loud. She started yelling my medical history when going over everything and my normal hygienist (who had another patient) never did. I let it go, but then she started cleaning my teeth and OMG she was soooo rough. Again, I was like okay I can get through this but then it got worse. I told her it hurt and she just said it was almost done. I wanted to cry it hurt so bad and when I checked out I told the front ladies about what happened. They just laughed it off and said she was a temp. I'm sorry what?? I said why did I have a temp when my normal hygienist was there and I booked 6 months ago? They said I didn't have anything on my file requesting to "not have a temp". Well, I didn't know that was a thing! So, just make sure you request not to have a temp because they are not there everyday and I was humiliated by the one that helped me.

This is my go-to location even though I live in California. Ive started to come here from a few…read moreyears ago and since then, every time I plan to visit my family down in TX, I also hope to hit this place up - they have always been the most affordable, accommodating, and reliable group of people with strong fam vibes. On multiple occasions they been so flexible and have worked to squeeze me in. My last visit with them was a few months ago, and I wanted to get some deep cleaning done before my brother's wedding. They worked around my schedule on short notice to find what would work for me, which I was honestly amazed by. Both front desk people are awesome, Dr. Sokransky is very informative and exceptionally skilled - what I appreciate the most is that he doesnt try to sell you any procedure that you dont need. He actually cares, and practices with great integrity. Never had any uncomfortable or painful experience when VS Dental handled my teeth. I dont remember this being the case for any other dentists Ive been to, I usually experienced some level of discomfort with teeth work in the past.

My family has been going to VS Dental for years and I am compelled to write a review because of my…read morelast visit. I want everyone to know that Dr. Sokransky is one of kind! He's the kindest, funniest, and most skillful dentist! And did I mention he is the most honest dentist! He will never try to sell you something that is not in your best interest. I asked him for more work and he could have easily said yes (and did it like my previous dentists did) but he suggested I don't do as the cosmetic work I inquired about would ultimately be harmful and require more costly repairs/upkeep down the road. He said my teeth are healthy and fine so why mess that up! I've been to dentists that jumped at doing these types of cosmetic procedures (usually their suggestion) since they break down over time but never did they mention that it damages your teeth in the process. Dr. Sokransky is the best- he really cares about you and puts the patient first over profits!

Had 6 crowns ( teeth 5-11) done on 4/24/23 by Dr Al Wari. Though it was a pain staking event, I…read morecould not but be impressed by the care she took. I would call it "High precision". I could really tell the next day when I actually used them without either numbness or great pain. I am astounded at how well my new teeth "fit". She is a dental goddess. The office was comfortable and warm. The office staff was great. Marci is the receptionist, and she is very friendly and helpful. Dental hygienist is Chrissie, and she is very skilled and very nice. They brought a temp in on the day I was there and she was the main assist to Dr Al Wari. Her name is Larriana and she was great as well. Overall, I have to say it was the best dental experience I remember having in my 60 years of drawing air. The only negative at all was me: I'm A-

I really liked Dr. Rossen & his staff until I had some crowns done. They gave me my estimate & I…read morepaid my out of pocket costs without complaint. After the work was done it turns out that even though they accept my insurance, they're not in network for the services they provided. When I asked about the bill at my most recent visit they said "oh yeah your insurance never covers anything". Why would they provide an estimate for the services showing what insurance would supposedly pay if they knew the service they provided was out of network? That's pretty shady & deceiving. When I mentioned that they said they accept my insurance, they said that they accept all PPOs but are only in network with a few of them. It really sucks because I did enjoy my visits to the office, Dr. Rossen is super nice & I loved his dental hygienists. I just don't appreciate being lied to.

Been going here for years & have nothing negative to say about the dentist nor a single hygienist…read moreI've had for a cleaning. However when you want to charge me $25 for a same day cancellation fee due to a sick child yet your next available appointment isn't until July 22nd your policy maker is a problem. So you got your $25 fee & now I have to find another dentist.

Because I had some gum bleeding while getting my teeth cleaned the hygienist tells me I have…read moregingivitis?! With zero symptoms of gingivitis in my daily life. Then tells me there's some laser they can use. HUH?! This place is a SCAM! DO NOT GO HERE! I go to the dentist regularly and have never been told I have gingivitis from having some bleeding while getting a teeth cleaning at the dentist. WTH!?

I had an emergency. I was in pain Made room for me the day I called. Dr. Gates awesome. Spent a…read morelot of time with me. The staff worked hard to get me medicine same day. Very caring practice. I've had Dr. Tadi as well. She's a perfectionist in a good way.

The entire staff was very friendly and helpful. Both the hygienist and dentist walked me through…read moretheir findings after having a chance to review my x-rays. Both were very thorough in their explanation/recommendation for future treatments. I'm looking forward to working with the Custom Dental team in the future if their their services are covered within my current dental plan.