5 stars for Bob purely based on honesty, professionalism, kindness and customer service…read more I reached out regarding damage on my salvaged VW CC after a hit-and-run from an unregistered RV. Bob gave me a realistic quote, but more importantly, he took the time to genuinely guide me instead of just trying to sell me on expensive work that didn't make financial sense for my situation. Even though I'm probably not going through the full body shop route, he still went out of his way to explain my options, educate me on the differences between body work vs PDR, referred me to someone he trusted, and even personally vouched for me and texted the guy on my behalf trying to help me out. That level of kindness and authenticity is rare these days. You can tell Bob genuinely cares about people and takes pride in doing things the right way. If I ever needed proper body shop work done in the future, he'd absolutely be one of the first people I'd call. Highly recommend.

If you want an experience where the body shop damages your vehicle and completely denies any…read moreresponsibility, a constant hassle of them saying your car is complete only for you to find that it's not, and for the timeline to be quadrupled then Bob's Bridge is the shop for you! The biggest problem is that they damaged my vehicle. No question about it. You can see the before and after pics with dates. My car had a small chip in the middle before the service but no chip on the left side. I know they damaged it because how I got the chip that in the first place because I slammed the trunk hard, thus chipping the glass. And this body work included fixing the trunk not able to close properly, so I'm positive they slammed the trunk thus chipping the glass in a different area. After telling Boris about the damage he completely denied responsibility and he has a way of not saying he won't pay for it, but rather pushing that issue to the side and saying we'll let's finish your body job and then maybe we can discuss the damage issue. But when the job was done I said he would need to compensate for the job and he said he's not paying anything. His defense was saying they don't work on glass so it's impossible for them to have caused the issue. But as I mentioned above, the chip likely came from somebody slamming the trunk. Additionally, Boris told me my car was done 6 times (yes, six!!!) when every time it was not. I don't live in Fremont so each time I had to drive to 45+ minutes, or waste money on Uber/Bart just to find out that the car needs to remain in the shop for further work. This is due to their poor craftmanship. You can see in the pics that they wanted me to pick my car up when there was damage on the bumper, poor paint job on the rear tailgate that made it red (they were so cheap on the job that they got aftermarket parts, so I didn't realize that they got a tailgate from a red tesla and painted it grey , which I never agreed to at the beginning of the job), sensors not being reinstalled, and the brake light was not installed correctly. Still, after taking it back 6 times, although most of the redness is gone there are still minor scratches that were never there before the accident. Boris has hung up on my phone calls so despite their "warranty" I'm not even able to go back there again so I'm just going to have to deal with it. The weirdest part about this whole experience was that one of the 6 times they said my car was complete they put on bumpers that had no holes for the sensors. So basically the tesla drove like a normal car without being able to detect what's in front or behind it. I still have no clue why they would do this?!?! Why would you put on the wrong car parts?? I told them to keep it in the shop but they insisted that I take my car because it would take a week for them to get the parts, paint them, put the sensors in, etc etc. Of course this took 2.5 weeks instead of 1 and then he didn't fix the sensor problem so I had to drive out again and wait another week. Ugh. It was such a hassle. And of course Boris was claiming that he had nothing to do with the sensors being a problem that they caused . Really Boris? The sensors were fine before I took it into your shop so please explain that one to me . Lastly, they said this job would take 1.5-2.5 weeks. It took 2 MONTHS. Yes, 2 months. And still my car has scratches and the windshield chip I mentioned. Not to mention I had to pay 100% of the cost up front which is extremely sketchy. Body shops only require 50% up front at most to buy parts. They claim that I had to do that because they gave me a good deal. I don't buy that one bit. Be weary they will also want you to Zelle so you can't dispute the charge!! I disputed the charge but unfortunately lost. I will be taking Bob's Bridge Collision Center to small claims court to recover the cost of them damaging my rear windshield. Avoid this shop at all costs and don't make the mistake that I did. They are liars.

Highly recommend Michael! He did a fantastic job fixing the dent on my bumper. He was professional,…read morefriendly, and clearly knows what he's doing. The bumper looks great after the repair, and I'm very happy with the result. Michael was also easy to communicate with, showed up as expected, and made the whole process simple and hassle-free. His pricing was very reasonable for the quality of work. I would definitely use him again and recommend him to anyone needing bumper or dent repair. Great work and great service!

Michael is easy to work with. Fast response, quick turnaround, and most importantly, job well done…read more I had a small dent on a fender of my brand new car and wanted it to disappear. It did. Thank you, Michael.

I scratched my front bumper pretty badly in a garage and brought my car here for repair. They did…read morean amazing job--it looks brand new now! The whole process was quick and easy, and the price was very reasonable, especially for the Bay Area. I had compared quotes from quite a few body shops before coming here, and I'm really glad I chose this place. Everyone was professional, straightforward, and honest. I especially appreciated that they didn't try to upsell me or suggest replacing parts unnecessarily. They recommended what made the most sense for the car and got the job done beautifully. Definitely recommend!

My car got rear ended by another driver when I was at a stoplight so I went through their…read moreinsurance. I got some different quotes on the repairs from shops in the area but ended up choosing this shop because of the good reviews and quoted me the fairest price. Ning, Jason, and Jacob were very personable and are family oriented so they understood that my schedule revolved around child care/day care and stayed later than usual for my car to be dropped off and picked up. They were honest with me in regards to what needed to be done, informed me of the process, and expected timeframe of their completion. When I got my car back I was really surprised of the quality of work that they put into my car! My car looked brand new and they went above and beyond my expectations from the little details ranging from washing/waxing my car to putting tire shine on my tires and touching up some of the scratches and exposed metal on the body of the car from rock chips, etc. The level of work and passion that they put into my car shows that as a relatively new shop, they value their customers and repeated business. I would highly recommend you to check them out and will be referring my family and friends to them!

Went to Eastbay Collision Center in Fremont next to OTR Baseballs academy for a stripped motorcycle…read moreoil drain plug and oil filter. They took care of both without any issues. Everyone was friendly, easy to talk to, and the pricing was fair. Communication was smooth the whole time, and the owner was really nice and helpful. Had a great experience overall. I'm planning to replace my exhaust soon and will definitely be coming back. Highly recommend.

I had an amazing experience with East Bay Collision after bringing in my Honda SUV for repairs…read more From beginning to end, the entire process was smooth and professional. The staff was friendly, knowledgeable, and kept me updated throughout the repair. My Honda came back looking brand new! The bodywork and paint match were perfect, and you couldn't even tell where the damage had been. They also finished the work in a timely manner and made dealing with the repair process so much easier. If you're looking for an honest, reliable, and high-quality body shop, I highly recommend East Bay Collision Center Inc. I will definitely be coming back if I ever need bodywork again. 5 stars!

Was referred here by Geico after a falling boulder smashed out a window and damaged moulding on my…read morecar. Jesse did a great job coordinating the repairs. He communicated the delivery of parts and scheduled the repairs around my work schedule. I hope I don't have to get body shop work done again, but if I do, I'll come here.

My car was rear ended a while back. Jesse was super helpful in communicating with the driver at…read morefault's insurance, getting the correct estimate, and fixing up the body damage. The rear bumper, trunk lift gate, and rear tire house all looked pristine clean and brand new. He even went beyond to order an additional part to ensure the rear bumper is aligned properly. These guys know what they are doing and go the extra mile to get the proper estimate from the insurance especially when they inspect further under the damaged areas. Friendly family operated business as well for comfort vs big franchised body shops. Shout out to Jesse for being a cool and patient guy. Awesome work. Highly recommend!

Excellent service and a truly great experience with Ismail. I brought in my Tesla Model 3 because…read morethe passenger-side door was misaligned and would not close properly after the open door had struck an object. Ismail took a look right away and asked one of his mechanics to bring the car in for a closer inspection. Within about 15 minutes, they identified the issue as a simple misalignment, adjusted the door, and had it closing normally again. What impressed me most was the difference compared with a couple of other auto shops I had visited. They told me I would need to leave the car overnight just for an estimate, that the door might need to be removed, parts could need to be ordered, and the repair could take 10-15 days. Ismail was able to resolve the issue in less than 15 minutes without replacing any parts. I really appreciated his honesty, professionalism, efficiency, and willingness to help. It is refreshing to find someone who focuses on solving the problem instead of making the repair more complicated than it needs to be. I highly recommend Ismail and his shop. Five-star service all the way.

10 STARS! If you're…read morelooking for something more than just a business that will deal with you, but more like a family or friend that takes care of you and will hook you up specially treating you like it's personal, this place is what you want! I had a minor incident that left considerable scratches, markings, and a small dent or two on my 2026 Toyota Grand Highlander (not white). I dropped by just to get an estimate, and even though I didn't make an appointment, Elias was cool & considerate enough to still take me and checked it out. Where one collision repair shop in Fruitvale estimated $1800 (to take the whole panel off and work it), and another in Hayward estimated over $500, Elias hooked me up with the MOST unbelievable subtracting discount! I think & imagine I would only see something reserved to be offered in that degree given to a business owners' personal family or friends! To add to the exceptional, he and his guy offered to take care of me right there and then even though it was the late in the day (and it's not like I didn't see other cars being worked on too). I waited with him in his office, and we were just shooting the breeze. Elias is just the coolest, chillest, most laid back, most personable guy. A guy that's eager to do you a favor, do what he can for you; completely why you can see how I described him/them as an establishment/person that will treat & take care of you like a family or friend. And if you are big dog lover like I am, there's a bonus with his office/business, and I loved hanging out with him and his dog (I think his name was Jake). That dog is just a big teddy bear that just wants your attention and to play with you. In the end, for what he offered to do it for and considering it was just what they were able to fit in late in the day, I would say it got back to 98% there (so much so I even offered to give more $, which he wouldn't take [would only accept this Yelp review and pets to the dog]). To the extent that when I very apprehensively/fearfully showed it to my very scrutinizing-type wife, she accepted it and even took to it without having me take it back and get any more work done (to complete it by the last 2 percent; get it to the full 100%)! This goes to show that this place is as surprisingly impressive and proficient as I was surprised by my very scrutinizing wife's acceptance & approval. Couple notes about this place -- try not to park in the back, they do work there with cars coming in & out (it's not just for temporarily placing cars like I thought haha); just park in front of the garage opening (he prefers it right outside his office to see what has to be done). Also, as mentioned before, it's best to make an appointment even for an estimate. Elias (and Jake[?]) and his guy (I really wish I got his name; because I highly doubt I would've gotten such an awesome outcome if he wasn't willing as well) are the best! I can't imagine finding a cooler, most considerate guy in this. He/They did it with such quality work (look at my other estimates & what it would take) where I'm off the hook with my rather scrutinizing wife, and he/they did me the hugest favor with what he/they offered to do it for (that I imagine like only reserved for family or friends), I'm sure he'd treat & do the same for you or anybody.

Jason came out and repaired my truck with great results. He has doubts due to the placement of my…read morefender dent on his possible result, but it came out great! I would highly recommend Jason.

Jason did a fantastic job on my wife's Toyota Grand Highlander after I mistakenly tried closing her…read morehatch manually due to having a lot of load in the rear. I ended up putting a dent in the hatch without much force at all. After getting quotes from shops around the Bay Area and getting responses like "seems fixable" with what seemed like an unreasonable up charge. Jason, who had more positive reviews on yelp, sent me a simple "yes I can do it" with what I think was a reasonable price. Scheduling was easy, he came on time, very approachable. He came and explained what needed to be done. In and out in under an hour and I cannot tell that there was a dent before. I high recommend Dent & Ding Fix

I brought my car here after I got into a car accident and there was damage to the left side of my…read morevehicle. I came here because of the number of positive reviews and they did not disappoint. Nelson and Sue were great and they worked on my vehicle and finished the repairs in a weeks time. The car looks brand new and I have so many people telling me it looks brand new. They redid the paint on the entire left side, the front bumper, and left side mirror. Very kind and friendly people and it is also a family business! As for value, I can't speak on that since the other parties insurance company covered that.

We have used Coehlo's Body Repair let's just say 'more than once' in the past few years. This is…read moreunfortunate, yes; however, they make it seem not that bad. They are kind, professional, and their work is great! Very good value and excellent service/work. This is the type of small business I want to support and build relationships with. Hopefully, we won't need them 'often'!