Quoted me a price then after services charged me an additional 160 dollars stating that the never…read morequoted any price and if i wanted my car back i had to pay their new inflated price, please dont give these thieves any business or money.

I was recently in a snow related accident and had the tow company bring my car to them on advice of…read morea local. We weren't sure what all was broken and concerned about cost. We were never called with an estimate nor okayed the cost BEFORE they did work on my car. When we did call for updates they gave us estimates 2x saying the work would be $1600ish. When we got there to pick it up it's almost 1900! Their "credit" solution is a joke and they did NOT care that it put us in a hardship.

These guys are honest, efficient, and super friendly along with being extremely competent and…read moreknowledgeable. Go to repair shop for my cars and trucks and recommend to all my friends.

The price, quality of work, and customer service are all better than the dealership. I highly…read morerecommend them.

Our truck was making very odd noises coming from the back end. We were half way home, creturning…read morefrom Chicago to the Seattle, WA, area. Did not want to lose additional days getting home. Mark's Auto got us in within minutes after I called. They immediately took it for a test drive, and diagnosed the problem shortly thereafter. Turns out a rear end seal was leaking, causing the truck rear end to slightly lower itself, allowing the heat shield to clang and bang on the drive shaft. They resolved the issue and discovered that the front end 4 wheel drive was not properly activating itself due to a faulty vacuum issue, and they resolved that as well. I was out by 10:00 am and on our way. I want to thank Dan for taking his time to explain the issues so I had full understanding of what was malfunctioning. Can't ask for more than that! We feel fortunate to have worked with Mark's auto and Dan! Now, on our way west! Thanks, Doug LeClair Anacortes, Wa 98221

I have an old Ford Expedition that is very sentimental to me because it was my oldest brother's…read morelast ride. It has been a reliable vehicle and Mark has been there every step of the way with correct diagnosis of a problem, reasonable prices, and great about getting it in and out for oil changes and other routine maintenance. I can't recommend him highly enough - especially when you have an older vehicle. He doesn't sell tires but his referral to Bargain Barn was right on! He just replaced my brakes and battery and was as thorough about replacing my duct-taped windshield wipers as he was with the larger repairs.

Window motor failed and while it could not be repaired today because parts need to be ordered, they…read moreset us up so we could continue on our trip without delay and helped us order the part at our destination. And then refused payment since they didn't complete the repairs!

So honest and the nicest people , I have met in years in any service industry .. Traveling thru…read moreRapid City on the freeway got a huge Rock Chip in my windshield .. wasn't sure if my car was even safe to keep driving .. I looked them up and drive over .. they took my car right in and fixed it for no charge in 15 minutes.. I had to insist to give them a tip for their service and time Thank you .. in this economy I couldn't believe it ..

I just called and wanted to talk about my options for a permaguard claim. Casey in service sounded…read morelike a wounded animal. "We don't take care of that". Pretty pathetic response for a service call. Do better.

SERVICE: Called them three times over a four hour period. Each time asked for service. No…read moreanswer after 20 or so rings. Going to go to a place that answers their phone!

They recently fixed my almost brand new car and did a great job. They were very easy to work with…read moreand did the service very quickly once the parts arrived. Would highly recommend!

The guys at Neumiller went above and beyond to help me. My RV van has a spare tire mounted on the…read morerear door. The mounting equipment began to come apart and could have caused a serious mishap. At 7:00 am I saw their OPEN sign and pulled in. They fixed my issue even though I had no appt. They were fantastic. I highly recommend them for their expertise and their willingness to help.

My 2019 Ram 1500 got dented by hail and took it to a few shops in Rapid for estimates. When I…read morefirst walked in to Dents Plus I could tell that the shop was professional and did quality work - but I couldn't have imagined how great the experience would be. First, the cost: The insurance company estimate was crazy low, and I expected to somehow get hit with a bill for overages alongside my super high deductible. Jody and the team revised the estimate to make sure every single thing was it in line and processed it though Geico with absolutely no push back. They even saved me money. Timing: a majority of my work was PDR and glass so while they had a ton of work going on from the several hail storms this summer, they fit me in within the next week. AND they met me to pick up the car, AND they stayed at the shop until 10 pm on a Saturday to wait for me when I came back late from the airport. I've used around 5 bodyshops in the past (welcome to hail season in South Dakota). I know that these guys will be the only shop I use from now on! Good people, good price, good work and great service.

I picked the right people to fix my baby after she got stuck in that hail storm. Jody and Ruth and…read morethe body man were fantastic. Check them out first, you'll get a great deal, wonderful customer service and friendly help. Not being from around here they treated me like family.

Thank you everyone at the Deadwood Avenue location. Visiting from out of town, and had an issue…read morewith my front drivers side brake, screaming like a banshee. The problem straightened out, but I felt I should get it checked out anyway. Wonderful experience starting with Drew, who scheduled me in within hours (2) of my call. My truck checked out, and I was out of there in less than a half-hour. Thanks again, and I appreciate the birthday hat!

Always polite with fair prices Honor all warranties…read more Good checks when getting service and oil changes