Great service and much cheaper than other body shops but removed one star since it takes a long…read moretime to get scheduled but that is definitely understandable due to the post pandemic era we are now in. Prices are lot more competitive than other body shops in the Triangle and excellent customer service from the individual who helped my family. Thank you.

Went in due to a recommendation and Steve was response and gave me multiple options on the quote…read morewhich was very helpful. Good work and the car looks great!

I was treated very well and they did a beautiful job. Efficient and friendly and quality work. Was…read morerear ended by a hit and run with trunk, bumper, camera etc. damage. looks like new in just 1 week.

I'm new to the area and needed help replacing my son's broken side view mirror. I brought my own…read morepart to CARSTAR Autobody of Cary, and they went above and beyond! Not only did they install the mirror quickly and for a very reasonable fee, but they also took the time to clean the interior of my car and even gave it a wash. I was so impressed with their professionalism, the cost, and how fast they got everything done. These guys are fantastic -- if (or when!) I break something else, I'll definitely be coming back. Highly recommend!

Note that this review doesn't really consider value, as someone else's insurance paid for our…read morerepair. Recently, the bumper of our car was partially torn off when someone drove into us. I worked with Caliber Collision to get everything repaired and I was impressed by the quality of their work. They also got everything done quickly. They were reasonably communicative throughout, and DeAnna did a good job of explaining exactly what they repaired and giving a reasonable timeline. Overall, hopefully I don't need their services again anytime soon, but I'd definitely come back here.

Amanda was very helpful throughout the whole process and she kept me well informed on everything…read morethat was happening. Amazing job! Caliber never disappoints!

the team at caliber are literal saints and all stars!…read more i was rear ended stopped at a light by a driver on their cell phone who failed to even brake on a 45 mph road here in cary. my car was slammed from behind and pushed into the car in front of me and undriveable. it was towed off and then the at fault driver's insurance caught wind their $50,000 property damage limit was likely insufficient for two damaged cars and they left it all on me. enter alora. i needed to get the car towed somewhere to assess damage. caliber was slammed but the only place that came highly, highly recommended. as alora was recommending back up places i started to cry explaining the insurance left me hanging with three costly car seat replacements, a crazy hassle for a comparable rental, and a back and forth runaround that was insane ... and then she took control... she wanted to help. and help me she did: they did more to get things moving than both insurance companies.  she knew my car was likely a total loss and yet alora took it upon herself, busy as can be, to reach out to the regional liberty mutual rep to get them to issue a claim number so she get things moving. i have a business background and if that isn't girlboss, tell me what is. i'll wait. car accidents are expensive. they are a navigation and logistical nightmare. if you're in this situation i am so very sorry. repairs take real professionals. the best thing you can do is go to a team that cares to do right. I CAN'T SAY IT ENOUGH - THANK YOU ALORA AND CALIBER!!

I scheduled 1 week in advance, received 2 confirmations via text before drop off which I accepted…read more I dropped off 6am for 1 day repair, called 2 times in afternoon 1st said get back with status but did not, 2nd call said tech is working on it now and will call as soon as they finish anytime. (No call) Next day same except second call they stated "whoops, looks we missed this, slip through the cracks. They said we have to reschedule." My response was please don't bother :-/

I brought my car in to fix a few scratches on my car and Sean the manager was able to buff it out…read morewith compound and didn't charge me anything. Honest businesses like this are a rare find in the auto industry. Thank you Sean and CCC! I hope to see you very infrequently but if I have another body work job to do, I will be back.

I've had a couple of vehicles repaired here (one minor and one larger). The workmanship and paint…read morequality is very good. They were also good about keeping us updated when our new model year vehicle had a delay in obtaining one of the parts needed for the repair. In both cases they were able to accommodate our schedules by ordering and painting the parts before we needed to drop off the vehicles for installation. Not something the bigger body or chain shops are willing to do. Overall I'd recommend this business and use them again.

My car, the first and probably only brand new car I'll ever have was vandalized as I ran into a…read morerestaurant to retrieve an order I had called in. As I was returning to my car, I could see it from a distance, someone had "keyed " scratch, the entire length of the driver's side of my vehicle. It was severe. Rule of thump: put water on a scratch on your auto finish, if the scratch disappears it can be buffed out. When I got home I ran the hose,wet the car, the scratch remained completely visible. As I'm new to Raleigh, and new to NC I didn't know who to call. I opened the Yelp app and contacted several repair shops based on reviews. They all responded promptly and gave a quote except one. The first one to respond didn't give me a quote, he set a time for the next day when he could come see it in person. The day Travis arrived a few minutes early and I was ready. He inspected the scratch and gave me a quote, best by several hundred $$ I was skeptical, I told Travis I was awaiting to hear from a couple more shops but I would let him know either way within a couple hours. I had a good feeling about Travis so even though his very much lower price gave me a "too good to be true" vibe, I needed my car fixed so I texted Travis. We set a time for two days later as I had to work around my schedule. Travis' two helpers arrived early, before Travis. They explained they would prep the car and could start immediately. I left them to get started as I had a project had had to attend. When I looked outside maybe 20 mins later Travis was there his truck unloaded, equipment set up. All three seemed very busy. What they had to do to get that scratch out was unreal. The scratch wasn't just to the metal, the metal was scratched as well. It was a lot of work many steps in the process and it took some time. As they neared completion of the project, one of the guys found me in my backyard and filled me in. I started towards my car, already close enough where the scratch was previously visible, I saw shiny pint. I continued to close the distance, scrutinizing with increased intensity. I was at the car, scanning the previously damaged area with my eyes. I saw no sign of any damage, no residual of the scratch whatsoever. My nightmare was over, Travis and his guys made my car look like brand new. I can once again drive my car with pride. I recommend Same Day Bumper and Grill all day every day and twice on Sunday Than you Travis !!

These guys came to fix my bumper. The color didn't match. The clear coat kept running so it took…read moremultiple attempts. When they were done I had clear coat all over my window. For the amount they charge they are really stingy about only doing what you mention.

I called J&C Auto Collision to see if they could assess a problem I'd been having with a loose…read morefender liner. The owner said, "Sure, come right on now". I did, thinking I might have to bring the car back for any repair. He assured me he could fix it right away, no charge. His son went to work on it jacking the car up, removing the wheel, attaching the loose liner to the frame with screws. Problem fixed! It was definitely worth more than $0, so I handed them some money, grateful for their prompt, friendly service.

I had a bad scratch on my car and found J&C through a Google search and I am so glad I did! Jose…read morewas so nice and professional and responsive. I got an estimate on a Saturday and was able to drop my car off on the following Tuesday and he had the job completed by Friday. The quality of the work was perfect and the price was the best available. I will be telling everyone to visit Jose for their auto body repair needs.

While we would rather not visit we found ourselves in a pickle which happens with teenage drivers…read more Knowing the staff at Triangle it was a no-brainer! From Ronnie being kind and making sure we had great service to April, the office manager chatting while we waited. The process was fairly painless. If you are looking for quality care with the support to come back if you need them, check out Triangle if you find yourself in the same spot we were! You won't be sorry.

11/10, look no further if you have a Tesla. This is a true white glove service collision center…read morewith top notch service, and it's the only "preferred" collision center for Tesla other than Tesla's own collision shops. I had cosmetic damage from an accident that was luckily cut and dry not my fault thanks to a dash camera. - estimate appointment was available in a week, they only do estimates in-person (unlike some other places that do online estimates using photos). This does seem like a long time, however other shops I reached out to were all 1-2 weeks out and Tesla's own shop was a month out. - you work with one person through the entire process who oversees everything. I cannot emphasize enough how nice this is. In contrast, every time you call or chat in app with Tesla's shop it's always a different person. Things can get lost/delayed/overlooked pretty easily like that. I worked with Brent and he was fantastic. - once I talked to the insurance adjuster and let them know of my choice for the shop and once I signed the papers, I was able to drop off the car in 11 days with 10 day ETA for the repair. Insurance I had a claim through has some sort of agreement with Triangle Collision where they direct bill them and handle all the paperwork for you. I spoke exactly one time with the insurance adjuster, Triangle Collision had me sign one paper via email to get the ball rolling, I then signed a paper at drop off and at pickup, that's it. Very easy. - drop off was a breeze, they are partners with Enterprise and they call a shuttle for you to get you to the local nearby Enterprise branch to pick up a rental car - Brent provided regular updates and the car was done 2 days ahead of schedule - pickup was very easy, they allow you to drop off the rental car right at the shop, you just can't beat the convenience of that I'm very satisfied with the repair, you can't tell the car was repaired. Paint is matched perfectly. I received a warranty booklet for the repair too, hopefully won't need to use it ever! From the research I've done the final cost of the repair turned out to be on the higher side, but you get what you pay for. I would not think twice about choosing any other collision center but this one for my future car body work needs.

Great work.Reliable.Use three times.Always very satisfied.would recommend them.Did a great job all…read morethe time.

They are a very high quality operation…read more I crashed my car pretty badly when I was visiting my daughter in Apex. Marianna and Darin we're very easy to deal with and their work was very high-quality. As mentioned, the damage was severe and when I picked it up, the car looked absolutely perfect! I hope I don't need to use them again. But if I do, I will definitely go back.

Our Tesla Service Rep recommended we send our car here for estimate and repair, after the Tesla…read moreService Center repeatedly damaged it. She said this was their go-to repair partner. From what we can tell, Relentless told us one thing when speaking to us, but then threw us under the bus when talking to the Tesla executive in charge of signing off on the work - saying their quote to fix was so high - $17K - because 'we wouldn't be satisfied unless we had a brand new car....'and then someone called the Tesla exec daily demanding our car be removed? Unless the Tesla exec misrepresented what occurred. The result was that our car sat on their parking lot for months and was never fixed. And we had to push to get a straight answer on either side as to what was going on. During their initial inspection, however, their mechanics pulled apart the driver side door and put it back together again, to check it for safety...but now we have a brand new issue - the door handle closes so slowly - imagine a quiet-close toilet lid - that the door won't lock shut and bangs back open unless you push the handle down yourself manually. I left the owner two emails months apart - to which he never responded. I've now left a voicemail. The only other option to get someone's attention would be driving the car there in person. We imagine it's easy enough for them to put right, but it is hard to believe we aren't being intentionally ignored. This isn't choosing whether or not to take a job - it's fixing something they caused. I thought about not posting this, but this is just not accountable business practice. Yet another reason not to operate a Tesla in the Raleigh area. Relentless was supposed to be the white knight, a lone Tesla-authorized body shop with a good rep. If we can't trust the Tesla service center and we can't rely on Relentless, I don't know where that leaves the many Tesla owners here.

I have had to bring my Volvo 2 times in the past year to Relentless collision due to being rear…read moreended. My satisfaction after the visits has not been pleasant at all. I am going to reach out to Volvo to suggest getting different shops authorized and "certified by Volvo" because I do not believe relentless collision should met the expectations. First visit: My Volvo was rear ended, it had damage on the front of the car and the back of the car. It took well over a month for the repairs to be done (which is not an issue to me if done right). After I got my car back everything seemed fine until I had to drive the car for a long commute. This caused the car to literally start melting on the back bumper... why? Because the tips of the exhaust where installed upside back pointing into the car rather than down to the ground. This was not an issue before because when I am in town I drive mostly with electricity, so the exhaust doesn't release that much heat. Cars are made to be driven, and it does not matter if the commute is 3, 4 5... hours if the car is in good conditions, it should be able to make the trip with no problem. My car clearly did not come out of Relentless Collision in good conditions having the exhaust upside back. I do have to give credit to relentless collision for honoring the life warranty on the work they did because they fixed the melted bumper and wrong exhaust. But what about the inconvenience and my safety? I drove a car that was not safe to drive on a long commute trusting on their work, what would have happened if this was not only a melted bumper but something bigger... Second visit: The car had to go back due to being rearended again, and I trusted Relentless Collisions again because they are the "Volvo Verified Shop in the area. I did go to a different location because they have 3 to see if it would be any better. The repairs took again well over a month (which again, is not a problem if done right). This time the car needed to also be serviced on the tires because one of them had a bubble on the side and another one had some superficial damage. I asked to get a quote and an inspection on the tires. At the time I was only able to replace 1 tire (the one with a bubble) and the one that I was told had to be replaced because it was clearly damaged and unpreparable. The tire was replaced. The day that I go to pick up the car after Relentless Collision calls me to let me know that it is ready for pick up. I start the car and get Parking brake system needs service... I have to wait there, and they clear the logs (the car was not ready yet to be picked up). I walk around the car, and I notice another tire has a bubble now... I have not had the car for well over a month now, Relentless Collision has had it and been working on it, I was only told one tire needed replacement, that tire was replaced. And then the day I go pick up the car it has another bubble.... So basically, as I see this. Two times now, in two different relentless collision sites I have been told your car is ready to be picked up. Which I see this as your car is ready to be picked up and safe to drive. What kind of inspections if any are being done to cars before they are returned to customers are they safe to drive??? You are supposed to have the experts on the matter, why it is me that has to find the issues in my car after I get it from you. And now I had plans for which I needed the car, and these plans were made based on the assumption that I was getting my back on a safe to drive condition after it being over a month with relentless collision. What makes me mad is that they sign off in a car without knowing that it will actually be safe to drive. The first time having an exhaust which they installed wrong. And the second time having a bumble in a tire after, Relentless Collision "inspected" the car. I was told Relentless Collison values quality over time, what kind of quality??? What is the time being spent on, clearly not in inspecting the car to ensure that it is safe to drive. Is the time maybe being spent on waiting for the parts to arrive? So, its quality of parts but what about the quality of work?