I love the vibe and the community of this place it's like everyone knows each other. The food is…read moregood but there are a couple of things I would avoid on the menu

Rude lady on the phone. Guess they have enough customers they don't want or need more.read more

***DO NOT USE THIS PLUMBING COMPANY*** They are not a quality company. They do not stand behind…read moretheir work. They overcharge. They lie. They did final plumbing in my home and installed faucets & drains. One of the traps was not installed correctly and it leaked and damaged my cabinet. The total damage cost was $5000 and they refused to stand behind their work. We haven't even lived in the house yet. The work was done within the warranty period of one year. No matter what they say and they refuse to settle things with us. I have called them at least 10 times to settle things and they refuse to correct the issue or call back. They will be nice at first, but they will change and are cocky, condescending and scummy. ***DO NOT USE THIS PLUMBING COMPANY***

Solved a problem missed by another company!! Reassonable cost, competent service by Jeff. We…read moreexpected a mess to clean up afterwards, but look at the "in progress" and "completed " photos! Nice Work! Looks great!

Zack Carney was excellent from diagnosing our issue with our toilet to recommending a replacement…read morethat was installed fast, very efficient and done very well. Zack is a great guy! Highly recommend any service with Friends Plumbing, ask for Zack. He kicks ass!

Grant came out and installed my faucet not Glen! They are super courteous and efficient! pricing is…read morevery reasonable and they take care to not leave any mess behind!

This review is long overdue. In February, I accidentally flushed a face cloth down the toilet and…read morethe next day the whole bathroom backed up and overflowed everywhere. in 2024 we had a similar problem and Scotto's came out then, so I called them again. I can't say enough about Nick who went over and above trying to fish this thing out. He snaked all the drains and couldn't find it. The next day when everything overflowed again, Nick came out right away. He and his co-worker were determined to get to the bottom of it. Using a camera, they were able to find the face cloth and remove it (also found a couple of other things that must've been there before we owned the house). I wasn't charged for a second visit, and they stayed very late to make it right. Excellent service and integrity. Heather, the office manager is super nice too.

Fantastic, did top notch work for a fair price. I will definately use them in the future. Highly…read morerecommend!

Excellent company, great service and always on time. Joesph and his entire team including his son…read moreget the job done.

I had a big problem with an unscrupulous contractor and Formula Plumbing came to my aid not once…read morebut twice in 2 days - They came quickly and were so kind Everyone treated us with kindness and concern, they provided excellent services at a reasonable price ! I felt valued and that I could trust them. will be using them for all future plumbing needs ! Thank you Candace, Amed, Elliot and Jason ( and anyone behind the scenes whose name I didn't mention)

Our toilet backed up into the shower (ewwww) and we called several plumbers with no one calling…read moreback. My realtor recommended one outfit but he was shorthanded today and wasn't going to be able to get out so recommended these guys. I called around 1:30 and they said they would be here at 3:30 - wouldn't you know, the doorbell rang at 3:30! 30 minutes later my drain was free (be careful what you flush down the toilet boys and girls) and price was reasonable. I hope I never need him again but was definitely happy with the service.

Where do I start? I was told that I had a scheduled 1:30pm appointment on a Friday so I took the…read moreentire afternoon off work so I could make sure to be home for one of your Plumbers. Around 1:45pm I call to see where the plumber is and they inform me that they were backed up but will have someone arrive at 3:30pm. These things happen so I thought nothing of it. Around 4:00pm when no one has yet to show up for my scheduled appointment I attempted to call Charles Plumbing back but of course, no one answered. For the next hour I repeatedly attempted to contact someone at this company but conveniently for them, no one would answer their phone until it was time to close. At this point I realized I had just wasted an entire half of my work day just to get stood up. It gets better.... Out of curiosity I called back the next day to see what happened. On this day (Saturday) someone picked up the phone right away. I explained to them that I didn't appreciate having my time wasted and instead of apologizing I was told that "they didn't know what happened" and proceeded to tell me that because they're so busy "These things can happen" and hung up on me once he realized I wasn't interested in moving forward with scheduling a 2nd appointment with them (why would I be?). It seems for now that Charles Plumbing has enough business coming their way that Customer Service and showing up to appointments isn't at the top of their priority list. I want to personally thank your company for wasting my time!

I needed a repipe after learning about a massive slab leak. It took a few days without water before…read morethey could make it out to start the work. Due to previous remodeling, they were able to get one bathroom functional in a couple of days. ​That was the good part. The rest of the work was sloppy, running piped ON the laundry room walls, kitching piping on the outside of the house. They were sloppy in cutting access holes in the walls and while they had indicated they would fix all that, they did not . They left drywall dust and insulation, tracking it through the house. Dirty hand prints on walls, doors and ceiling and cigarette butts everywhere outside, even after being asked to not drop them. I was pressured for final payment before it was all finished, probably why they didnt finish after payment. I would NOT recommend them under any circumstances.

My girlfriend had a plumbing issue in her complex and her landlord passed it off to her as her…read moreproblem, since Jones and Sons was familiar with the piping and the past problems in the complex we decided to contact them. James was sent and my girlfriend and I found him to be very friendly and knowledgeable. Trying to track down the problem (a foul sewer odor) when the washing machine was used was a process of elimination. There was a washing machine drain installation improperly done years ago that James saw and the thought was that the sewer gas was backing into the utility room particularly after doing a good number of loads of laundry. James corrected the problem and brought it up to code. His work was extremely neat and precise. Sadly for us the problem continued and James spent a good amount of time trying to snake the line and drop a video camera down. The drain line wasn't freeing up and the camera showed that there was still waste in the line which should have passed with the snaking. The thought was the perhaps the line broke somewhere down the run and we decided to take a few days to explore the options. It turned out the sanitary line in the complex started overflowing and what the property manger claimed was my girlfriend's problem was really the landlord's problem. I brought this to the attention of Jennifer from Jones and Sons, even though James had invested his time and materials on the job Jennifer was so pleasant and understanding. She asked for me to be patient and she would call me back the next day. James called me the next day and he was as nice as can be. Mind you his business card has him listed as "Uncle James" and lol that what I started calling him from the beginning. His words to me were " I want you to be happy, what can I do to make you happy? " We spoke and he really listened and we came to a very fair resolution. In reality James is like your uncle, your favorite uncle! Jennifer and James are the nicest people! I highly recommend Jones & Sons for who they are as people.

Danny with Dr. Plumbing was wonderful, on-time, professional, explained everything (including…read morepictures), and got us fixed up quickly for an extremely fair price. Will be using them in the future, very highly recommend!!

I posted on Dunedin Florida Happenings that I needed a plumber to swap out my old water softener…read morefor a new one. Danny responded within minutes. His price was fair, and his work was outstanding. Will definitely use them again. Thanks!