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    Dennis M Casey, DDS

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Dennis M Casey, DDS

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    5 years ago

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    People searched for Cosmetic Dentists 266 times last month within 15 miles of this business.

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    Alpha Dental Springfield - Dr. Hall and our friendly assistants!

    Alpha Dental Springfield

    2.0(11 reviews)
    2.7 mi

    This place is great and Erica my nurse was awesome! She made me feel so comfortable and will…read morerecommend to all my friends. She really made the experience for me so much better than others at other places.

    To All: Before I submit this I feel I need to address a…read morecouple of things. 1. When scheduling for a procedure for a special needs person or for anyone else, there should be a timeline given, approximately a time to the caregiver or family so they can judge accordingly for the day for appointments. Please don't just assume that we know the times, schedules of procedures,... Also, when I requested to go back to speak with my client after 11/2 hours later about our upcoming appointment, I was refused. Then right after my request a Haitian man with another man was permitted To go back, claiming he was his interpreter. This experience was a double standard which I strongly disagree with! I work with special needs adults and today my client had an appointment for a filling and a repair for a cracked front tooth. # 1 complaint- We were not informed of the time that it would take. #2 complaint- Then after sitting for 1 1/2 hours I asked how much longer it would take because of an appointment coming up soon and they said, possibly 1 more hour. #3 complaint- When I finally spoke with the dental assistant ( I assuming) I asked how much longer it would take because we had another appointment in 30 minutes, she said, they weren't informed of another appointment coming up and my answer was, I didn't know I needed to inform this. #4- complaint- This was at 11:30 @ Lunchtime... We were not informed up front of not being able to eat for 2 hours after the procedure until after you were finished. We can all learn from this experience. There should be exceptions with certain circumstances such as special needs and Haitians. I'm very disappointed with your customer service team.

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    Dennis M Casey, DDS - cosmeticdentists - Updated September 2026

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