I won't go back here. Bought a used washer and dryer. It was delivered dirty inside and out. The…read morewasher started leaking right after their 30 day warrantee. My biggest gripe though was there was a portable dishwasher that I wanted. I was told they were waiting for a part And would call me when it was ready and the cost was 130. Great deal! I waited 3 weeks no call. I call the repair man isn't in but will call me. 2 weeks later no call. I call and the part just came in they will put it in and call me in a couple days. I get my call the guy says its ready. I confirm the price of 130 plus tax so I can grab the cash. The guy says "oh hell no, this is a nice dishwasher it's gonna be 325". I explained that when I bought the w&d set I was told 130. I'm told well the owners not here if you want it you pay my price. I say can you have the owner call. Im told yea hell call but I will sell it before then for 325. I hung up and will never deal with this poor excuse of a business again.

When it comes to buying used appliances there are lots of factors that are out of control of the…read morevendor, and there will be people who get a machine that just doesn't hold up. It's unfortunate, but not necessarily a sign of a bad vendor. We've bought a few appliances used from Northgate, and while one did break down sooner than we would have liked, they were extremely helpful in helping us diagnose it over the phone, and offered us a reasonable discount on the parts, which I swapped in myself. Even more recently they gave us a very good deal on a rebuilt washer transmission, and threw in a replacement (used) agitator for free! You will probably pay more for replacement parts from Northgate than ordering online, but I think it's worth spending a little extra because of the good customer service we have received, and it's supporting a local business.

They to diagnose a microwave. Did you charge a fee for diagnosing stuff with aspire since a lot of…read morepeople end up getting the diagnosis and fixing it themselves. Made based to anybody having problems with their microwave unless the microwave is over $500 just replace it by the time you have somebody diagnostic and repair it, you are in the $450 range. Matthew, that worked with me was very professional and arrived on time. He explained everything well and finished it in a timely matter within an hour so I was pleased the last estimate he gave me to fix. It was a little bit more than what I wanted to pay for a new one, but such is good labor, and service. If you need to have something repaired, I recommend these guys if you can't afford it just bypass it and see about fixing yourself.

Came out repeatedly and never repaired our ice maker correctly until our warranty ran out. We still…read moredon't have an ice maker!

I spent all morning looking to fix the agitator on my old GE washer. My first stop was at the local…read moreappliance store and the well-meaning associates were young college students who wanted to charge me an arm and a leg while I felt that they did not understand what I needed from their store. Eventually we all got on the same page and they told me they didn't have the part that I needed and that it would be better if they sent their repair guy to charge me $60/hr only to then tell me what I needed, even though I already knew what it was I needed. They gave me the number of the part I needed and I left to find it elsewhere. I called Nick's Appliance and after I told Nick what my problem was he told me exactly what I needed (the same part I had been looking for from the very start) and $14 later I am doing laundry again. Very satisfied with how quick Nick was able to help me and how at ease I felt at his store. Thank you!

Sid at Nicks spent countless hours working on a fridge with a family member. They had to run…read morethrough a bunch of diagnostic tests, then find parts, etc. So up front, smart, and kind. You could actually tell he cared. I won't forget this and I would proudly recommend him to anyone.

Beautiful showroom and exceptional merchandise. We had a lovely experience with Erin, our sales…read moreconsultant. She took the time with us to find just the right products for our bathroom. She worked within our budget and gave us different options to choose from. We had to return one of the products a month later and she made that process seamless as well. Thank you Erin!

Ordered high end bath fixtures, we were told all in stock. 5 weeks later I had to make numerous…read morecalls (4) to track things down. I called the manager of the Idaho falls store (Gordon Cooper) with no responce. When you spend thousands and can't even get a return call, don't use them!​

Porter was friendly and came to the house to fix our dryer. He did a great job and it was very…read moreaffordable. Highly Recommended

Good knowledge. Very courteous. Turned out to be a quick fix. Detailed explanation of the problem…read moreand what it would take to resolve it.

Tech was great he ordered the parts needed and they made two more trips out and was still short the…read moreright parts. For me it's very disappointing since I'm a long time Sears supporter. I have two tool boxes of Craftsman tools and since the store is closed the techs are fine but service department sucks for ordering the right parts.

I liked the convenience of making a service appointment online. The follow up texts about the…read morestatus of my appointment and when the driver was on their way was great. My dryer is about 9 years old and just started to lightly squeak when running. Tech said it was just dirty and needed cleaned which I thought was great that it wasn't a major/expensive issue. After cleaning it he struggled putting the top back on and later that day I noticed it wasn't latched down in the front left corner. I pushed down on it to see if it would click in, I didn't push down hard at all and heard something fall down inside. I called and he came back later that day which was great. He saw the issue and tried fixing it but was really struggling and slamming it down trying to get it to latch. He then states that I broke the clamp and bent the frame. There is no way that I caused those issues. I thought it was very tacky to blame the customer, especially after he had just been pretty rough with it. He did look up replacement part for me which was nice of him so I didn't have to place another service appointment. Unfortunately the dryer now squeaks WAY worse than before and the top frame is bent. I'm not sure if the new latch will even work because of the bent frame. Hesitant calling for another service repair tech with how our outcomes were.

I had originally posted a bad review of this store and my interaction with Anthony while trying to…read morepurchase a new embroidery machine. The store owner reached out to me and asked me to call him. I decided to go back to the store where I spoke directly to Anthony. There was no reason to mussy the water by brining in another person into the mix. After speaking to Anthony (and he apologized numerous times). I was able to purchase the machine I wanted. I have been back several times following the purchase of the machine and I have been treated very well. I would recommend the store to my friends and family. Angela and her team, in the fabric department are wonder and a great asset to this store with their fabric knowledge

I stopped by today to get help with my used Riccar vacuum. Don was so helpful! He showed me what I…read moreneeded to do to make the beater bar work. Don also talked about services they provided and accessories that they stocked. I highly recommend Jones Sew and Vac.

Went to purchase a laptop I had been reviewing for a couple weeks. As my wife and I looked around,…read moreGio approached us to ask if we needed help or had any questions. He was extremely polite, courteous and knowledgeable of the laptop unit we were interested in and answered all our questions with ease. I even asked him some questions about the laptop (which I already knew) to see how he would reply and he was spot on. Thanks for that! We also asked about new wi-fi/router service options and what he could not answer, he quickly had Luke come over to help answer. All in all, both Gio and Luke provided exceptional service and we walked out very happy (with our new laptop) and a solid direction on the router. Thank you both very much!

Lack of communication and attention between customer and staff…read more To start off, my wife and I had to wait for assistance for a new tv for a long time until we went up to the counter for help. As we went up, we noticed a group of employees together just talking and hanging out. We eventually got the help and got the tv. However, we had to schedule a delivery appointment and that's where it continued to get worse. We a scheduled the delivery appointment but the delivery truck broke down on the way to our home (which I understand is out of control). We then had to schedule ANOTHER appointment much more days in advance. Once the day arrived, we noticed that the tv never came and had to call another employee not from the store. He then told us about the lack of communication from the store on why the tv never delivered and schedule ANOTHER delivery day. We're still waiting on what happens next. You're better off going somewhere else if you don't want unresponsive and irresponsible people to help you out.

Best guy in the whole valley for appliance repair very courteous, very polite, always early to…read moreappointments. Have to mention he's a marine through and through, very professional.

Called and Brandon came right over, fridge was warm and he was able to get working until part comes…read morein. Explained everything and will definitely call again if I ever need an appliance repair. I am one happy customer! Susan J

Their phone system is terrible. All automated and can't talk to a real person. I had a question…read moreabout if they had parts for ranges. And couldn't get through to a person.

hired Lowe's for a $50,000 deck and enclosed patio project because I expected professional…read moreworkmanship. Instead, Lowe's subcontracted the job to Lindberg Construction, and the results were unacceptable. We experienced major construction defects, including a sinking deck, drywall tape showing through the paint, sliding glass doors that would not open or close properly, and gaps large enough to let in daylight and cold air. This was not the quality we were promised. We spent more than a year trying to get these problems corrected, making countless phone calls and sending emails with little resolution. We eventually filed complaints with the BBB and the Attorney General's office because we felt we had no other option. If Lowe's chooses the contractors they send to customers' homes, they should stand behind their work. Based on my experience, I cannot recommend Lowe's or Lindberg Construction for a major home improvement project. Nobody should have to go through what we did.