Barely given 15 minutes with a prescription for Atrovent after telling him I couldn't even tolerate…read moreNasacort. Talked and didn't listen. Total waste of time. Very disappointed.

I didn't feel fully heard during my visit. I think there's room for improvement in communication…read moreand overall care experience.

ENTs are in short supply, there's no great solution as far as getting good care quickly…read more I'd say this guy is top notch, the doctor himself gets 5 stars, it's just the office scheduling apparatus is confusing if you're a bit disorganized. Problems were really due to my own disorganization but if you aren't punctual and organized you'll have to reschedule. First off it took about 6-7 weeks to get an appointment, but this is actually good as I explain later. Apparently ENTs need an audiologist's report to have an objective chart of frequency/deficit relationships with your hearing. This takes an hour, too expensive for an MD to do--so this is done by an ancillary person-- audiologist -- who has to have a separate appointment with you. So you get two appointments. There are also two offices, one in Woodland and one in Davis and if you are get confused and go to the wrong place you'll be too late to make it to the other office and will have to make another appointment maybe a week later. Guess how I know. They do try to schedule you with the audiologist one hour before doctor at the same location so if everything goes smooth it's not a headache. So make sure you grasp not just WHEN but WHERE your appointment is, because if you google the phone number to get the appointment it's two layers, you get the referral service first who gets you on a separate call to the people who can actually tell you when and where your appointment is. And they might not remind you WHICH OFFICE your appointment is. It's definitely more clumsy than have a number getting you to a receptionist who directly looks things up. Zavod himself is great, obviously very smart, very polite but engaging with refined Old World manners. I guess the long time to get an appointment helps him from being overworked and burnt out. He takes time to thoroughly get your history and details, and the time to carefully and sympathetically explain everything. Other doctor's offices I've gone to have a crowded waiting room because they're doing a model where the MD spends the absolute minimum time to bill the service with you, tell you the general category of your diagnosis, and then the next patient is herded in. They are at best superficially genial and detached, and you can tell they are not really interested in medicine anymore. They aren't tuned into the nuances of your particular case which offer the opportunity to optimize treatment. Zavod's not like that, he seems to have his clinical curiosity and empathy intact. At one point I laughed when he was describing my moderately severe condition and he looked sort of shocked. I explained that the whole apparatus he was carefully explaining was sort of comical, and reassured him I took my condition seriously. He wanted me to take my case seriously because he himself did, which is a good ad for him. I only acted so weird because I'm sort of a Buddhist and the body is just a cloud floating by.

Took our newborn in for a simple tongue clip. Very pleasant clean professional office. Friendly…read morereceptionist and nice nurse greeted us promptly on time. Dr Zavod eased our apprehension and had us in/out in 30min. Great experience.

Ouch!!! Would not recommend. No good bedside manner. Spent 45 minutes waiting to see the…read morespecialist. She gave me barely 5 mins of total time. Even after leaving me and coming back.

Dr Malik was amazing! She is extremely knowledgeable and caring! You don't find Drs that will refer…read moreout to a different Dr. If they feel it's beyond their ability. Well Dr Malik is one of the rare ones! We felt very fortunate to find her.

Worst place. 2 time now they don't call to confirm appt, or email me the forms to fill out. When I…read morecalled to check, they got my wrong email!!! Never got a call.. even tho they claimed they did... had to reschedule... appt aren't available till sept 30!!! This place sucks and needs to do a better job at communicating!!! Especially if it's important to my health

We have been seeing Dr Andrew LImb for over 30 years with excellent care and services. He took care…read moreof our Down Syndrome adult for over 20 years with appointments every 4 to 6 months.Outstanding doctor. He relocated about a year ago and we were told they would continue his ear issue with another doctor. One appointment over the past year without any follow up appointments . They were going to send us notifications for his future appointments. Never happened. They made an appointment for December 30th with Dr. Dong. Prior to that date they called me and said the appointment was cancelled due to his Secondary Anthem Blue Cross insurance.He has Medicare as Primary. I told them I would pay cash for the difference and they hung up on me. I called the office again a week later and asked again, they said they would call me back but never did. I feel it is discriminatory toward my family and son who is Downs Syndrome. The first person who called me was very rude. In the past staff was never rude . They were caring and thoughtful in helping us with our son. I don't know what has changed but it is not what we expect for Healthcare services for anyone. Sad , however would not recommend this group to anyone.

One of the best doctors I've ever had. Completed a diagnosis that other doctors missed, spent a lot…read moreof time and effort in caring for me. Performed surgery on my jaw, which lead to my healing! She was kind, compassionate, and skilled. Exemplary!

This review is a long time coming as my daughter has been almost a life long patient due to several…read moreissues with her ears. She has been through several surgeries and Dr. Said has been the best. He truly is the most competent and experienced ENT in the area. He is knowledgeable in her condition and explains thoroughly and in layman's terms the issues that have occurred over the years and treatments that will help. Whenever she needs to be seen his staff tries their best to fit her into his schedule. He checks in and answers any questions I may have regarding her progress. I would not hesitate to recommend Dr. Said if you need a quality ENT. Thank you for taking such good care of my daughter over the years!

Dr Said office gave a us an appointment really fast and during the appointment the doctor explained…read moreeverything really well so we all understood. My son had the procedure scheduled less than a week the process went well and smoothly. I highly recommend Dr Said.

Dr. McKennan is an excellent ENT. In 2020 he performed a very urgent surgery on my left ear for a…read moredangerous osteomyelitis; which if not treated could have been fatal. I could not be happier with the results. Besides being an excellent, competent surgeon, he is a great doctor who takes the time to listen to your concerns and clearly explains things in a way that a lay person can understand. I have and will continue to see him for my ENT issues. Can I say enough about him as a doctor and surgeon......no, I can not! He is just the best in Sacramento in my personal appraisal.

In general, Dr. McKennan and the medical staff are really good; he is attentive and reassuring…read more Once I had a flare on holiday in a different state. I called the emergency number to the practice and I was able to get a prescription sent near my location. It was pretty impressive. The on-call doctor went above and beyond. The office staff is meh. They don't answer phones, take forever to check you in, etc. The doctors, however, are worth the inconvenience.

He's amazing my son's life has changed because of him thank you for being amazing! My son has had…read moretwo surgeries with him and both were successful. My son had many problems and ear infections and tonsillitis and he fixed the problem

Everything went well from the get go!! Listens to your…read morerelated problems for ear, nose and throat. Tries to help in any way. And is a very all round great Doctor ! I cannot say enough about the relieve he has given me and continues to give me fantastic care always !!

Dr. McKenzie did a remarkable job replacing my hip. It has been three months and I feel better than…read moreI have in 5 years. He is not only a top notch surgeon but a skilled technician. I did extensive research before selecting Dr. McKenzie and would highly recommend him.

Dr. McKenzie performed my hip replacement surgery and everything went better than expected....from…read morethe office personnel to the surgery. Considering the type of surgery and what is involved, I was amazed at how easy he made it seem and how quickly I recovered. I would highly recommend him!