Dr Dong treated a family member and was extremely knowledgeable about the ear issue that he noticed…read moreand provided simple yet effective remedies. He explained and discussed every step with me regarding the treatment options and this shows his compassion to his patients. Very professional and friendly at the same time. You will have peace of mind when you are under his care.

I didn't even get a chance to get my father seen by this doctor because his office staff doesn't…read moreeven return calls. I left many messages and they never called back. If this is a sample of the care that is giving at this office than my dad lucked out.

Worst place. 2 time now they don't call to confirm appt, or email me the forms to fill out. When I…read morecalled to check, they got my wrong email!!! Never got a call.. even tho they claimed they did... had to reschedule... appt aren't available till sept 30!!! This place sucks and needs to do a better job at communicating!!! Especially if it's important to my health

We have been seeing Dr Andrew LImb for over 30 years with excellent care and services. He took care…read moreof our Down Syndrome adult for over 20 years with appointments every 4 to 6 months.Outstanding doctor. He relocated about a year ago and we were told they would continue his ear issue with another doctor. One appointment over the past year without any follow up appointments . They were going to send us notifications for his future appointments. Never happened. They made an appointment for December 30th with Dr. Dong. Prior to that date they called me and said the appointment was cancelled due to his Secondary Anthem Blue Cross insurance.He has Medicare as Primary. I told them I would pay cash for the difference and they hung up on me. I called the office again a week later and asked again, they said they would call me back but never did. I feel it is discriminatory toward my family and son who is Downs Syndrome. The first person who called me was very rude. In the past staff was never rude . They were caring and thoughtful in helping us with our son. I don't know what has changed but it is not what we expect for Healthcare services for anyone. Sad , however would not recommend this group to anyone.

I have had the worst experience with this group. Dr Lowe and his staff have rescheduled my surgery…read more3 different times. They must not realize we as patients have jobs and have to request time off as well as my spouse to so she can take me. They have ran behind by more than a hour a couple times for my in office appointments. This group is extremely unorganized and poorly ran. I am scheduling my Surgey with a doc in the Bay Area after the last cancellation.

Love doctor Lowe. I owe my hearing to him. I would have lost my hearing, or most of it if not for…read morehim. He was the only doctor who listened to me and helped me. He was compassionate and always listened to my concerns. I could not even drive into higher altitudes without pain, so I avoided them. He listened and helped me. It took a few experiments, as he had not seen a condition such as mine, but now I am pain free and have regained most of my hearing. thank you dr. lowe. his staff is great also. Jennifer and Renee were always caring and helpful.

I saw this dr she put me on drugs and said if they don't work...next step is a ct. I called the…read moreoffice 3 times telling them that I was in big trouble and needed the ct. They NEVER CALLED BACK!!! I thought dr take a oath? Not this one! Found a real doctor and having ASAP surgery

Love doctor G. She fixed my sons nose a year ago and did an amazing job. It had gotten broken while…read moreplaying basketball. She squeezed us in the next day and surgery wasn't far after. Definitely recommend.

Unprofessional - Called over the span of 1-2 months and was told they would call back and never…read moredid, had to keep calling in and got people who seemed like they did not want to be on the phone

Horrible experience taking my 3 year old nonverbal autistic son here. After he would not sit still…read moreand failed the first test they suggested putting him to sleep and I said absolutely not. We tried again at a later date and I brought my mom to help. The staff is not helpful working with special needs kids and the doctor actually said "I feel sorry for you" - what a heartless condescending b*#^! I feel sorry for YOU and especially your poor patients that have to deal with you and your incompetent staff!!!!

Unacceptable Would…read morenot recommend this Doctor to anyone, arrived at 10:45 for my 11:00am appointment, waited 1 hour in waiting room, then another half hour in exam room with no contact with Doctor or anyone else. I opened the exam room door to leave and the normally very busy office was like a ghost town, everybody had gone to lunch. Was my Doctor at lunch too ? I am not sure but someone should have suggested a reschedule. The staff was friendly and last time I saw Doctor she was friendly, but one and half hours for a routine ear cleaning is unacceptable. I may be back but not for Dr. Josephine Nguyen. With todays high cost of medical insurance we should not have to put up with long waits and no apologies for their poor service.

I had surgery with Dr. Josephine Nguyen, and she cut my face, she left a horrible scar on my face…read morefor the rest of my life, before the surgery she explained the procedure to me and told me that nothing would happen to my face I don't think she was careful enough and to be honest I'm not sure if she knew what she was doing, so if you need surgery, stay away from Dr. Josephine Nguyen. Horrible experience.

Ouch!!! Would not recommend. No good bedside manner. Spent 45 minutes waiting to see the…read morespecialist. She gave me barely 5 mins of total time. Even after leaving me and coming back.

Dr Malik was amazing! She is extremely knowledgeable and caring! You don't find Drs that will refer…read moreout to a different Dr. If they feel it's beyond their ability. Well Dr Malik is one of the rare ones! We felt very fortunate to find her.

Amazing Doctor! Being new to NorCal, we had deep concerns about a doctor performing surgery in our…read morechild. Dr. Rosen eased our concerns, performed a perfect surgery, and made us as parents and our child feel comfortable which was extremely important. He is easy to speak with and easy to see. We highly recommend Dr. Rosen! We have continued to see him post surgery and he continues to be a great doctor providing us with great advice for our child.

I'm confused when I read the other reviews about Dr. Kmucha. They sound like they're talking about…read morea completely different doctor than the one I saw. I first went to see Dr. Kmucha for a small problem. During my visit, I found out he had spent several hours the night before reading all my health records. Doing that helped him solve the biggest health problem in my life - a migraine (a headache so bad I couldn't tolerate normal amounts of light and always felt like I was going to puke) that never stopped. Many other doctors couldn't fix this problem, even though I went to them specifically for help with my migraine. I have a lot of very complicated health problems. One doctor told me that talking to me about all my health issues was like taking their entire medical exam with just one patient. Other doctors left me to figure what was causing my migraine on my own, but Dr. Kmucha was the first to take the time to understand what was going on. When Dr. Kmucha introduced himself and told me about his training, he wasn't showing off. Because he has special training in two fields, he could see my problem in ways other doctors couldn't. This information helped me understand how he would look at my case. Dr. Kmucha saved my life - I really mean that. That migraine I mentioned earlier? It never went away - 24 hours a day, every single day, for 2 1/2 years. The pain was so bad that one night, while working in a completely dark room with a fully dimmed screen and wearing sunglasses, I didn't even notice I was crying until my husband pointed it out. Before seeing Dr. Kmucha, I had gone to dozens of doctors about this constant migraine during that 2 1/2 years. I told each doctor the exact same symptoms. Instead of being curious about my problem, they just nodded and acted like they cared, but then blew me off without really helping. Each visit just delayed me from getting real help even longer. Since these doctors couldn't understand my symptoms right away, they decided I was either lying or making it up. Dr. Kmucha figured out what might be wrong before I even met him: I had something called a rhinogenic headache. What's that? After I moved to a farming area, my deviated septum (crooked cartilage in my nose) had swollen up and was pressing on a nerve that goes straight to my brain. While other doctors thought I was unstable or seeking drugs, Dr. Kmucha was thorough and paid attention to details. He gave me accurate information so I could make a good choice about my treatment. I chose to have surgery, which completely fixed my problem. I haven't had any pain from this issue for over six years now. Many doctors dismiss complicated health problems as being "all in the patient's head," but Dr. Kmucha took the time to really investigate. The hours he spent learning about my health history gave him the information he needed to actually fix my problem. He didn't just kick the can down the road like all the other doctors. I live in a rural farming area, so I have to travel far to see specialists, but any distance to see Dr. Kmucha is worth it because of his skill at solving complex health problems. Do I recommend Dr. Kmucha? Yes, absolutely. If I ever need help from an ear, nose, and throat doctor again, he will be my only choice.

I recently was treated by Dr. Kmucha for an ear issue. After reading some of these negative Yelp…read morereviews, I was expecting an entitled monster of a doctor! He's not that at all. He listened well and explained things thoroughly. He arranged a call to review the results of a hearing test, so that I wouldn't have drive all the way to his office to discuss. Not sure what all the fuss is about. He was one of the better specialists I've seen.

Very thorough visit and explanation was very informative. Dr. Bassem office staff were very…read morehelpful and service was excellent.

Best ENT doctor ever, i had my surgery woth doctor Said, nobody would take me cause i didnt had…read morehealth insurance but doctor and staff where flexible to let me Pay cash and with a reasonable pricing! I want to thank the whole staff for taking care of me and helped me improve my lifequality with a better breathing!