Excellent selections and outstanding help w finding fabrics and advice on coordinating. And SO…read morewonderful to work with!! (Added bonus: sewing machine repair! )

Andy, Teresa and Beth - thank you again for your fantastic advice and the excellent customer…read moreservice last week when you helped me pick out some fabric and trim for my DIY lamp shade project, and for making me a template! It looks so fantastic and I am so pleased and grateful for your help! That is the kind of customer service that is all too rare and I so appreciate it! I will be back the next time I need any fabric.

I found myself needing some foam for a shipping box while I was travelling, I found Bob's…read moreUpholstery online and they were nearby. Very accomodating. Josh looked around and found exactly what I needed in just a few moments. Very nice people. If you're in the Staunton area and need a piece of furniture recovered or repaired, I would highly recommend you stop by and discuss it with them. I know they'll treat you well. Kevin

Bob's Upholstery did a beautiful job on my cushions. I bought an upcycled Lee Industries sofa and…read morethe cushions were shot. Bob's Upholstery worked with me to find the right firmness and then made the cushions for me. I really wanted to avoid a landfill for that beautiful sofa. With Kim Loflin's beautiful slipcover work and my new cushions. It is like new again.

I was visiting Staunton for the weekend and was delighted to find Loose Threads! Lynn is very…read moreknowledgeable and helpful. Their fabric selection is beautiful. Unfortunately, they didn't carry the specific fabric I needed But, I was able to find something else for a new project! I will be checking their inventory -- the shipping price is reasonable -- and will stop in whenever I am in the area.

It's not just a store; it's a cozy portal to a world of wonder. Antique quilts hang like spells…read morewoven from stories past. Rings glint with mystery, glass jars glow like bottled stardust, and every shelf holds a secret waiting for the right soul to find it. Sarah, the keeper of this magical nook, welcomes you with the warmth of a cup of tea and the curiosity of an old soul. You don't just shop here--you explore, you marvel, you smile. If you've ever wanted to time travel without a machine or find the perfect gift for someone who has everything (including excellent taste), this is your spot.

Incredibly Helpful I…read morehad several questions about different types of gems and stones, and Jeweler's Eye couldn't have been more helpful! All of my questions were answered with extra nods to the jeweler's expertise and obvious love for gemology. His advice and insight has helped further my quest for the perfect ring. Highly recommended for jewelry repair, advice, and purchasing!

I took a vintage ring my husband bought me for our 30th anniversary in to have a pearl replaced,…read moreand they did a superb job. They confirmed it wasn't the same one that fell out previously, as well as making sure all the others were seated firmly. I should mention the ring was not purchased here, although they do have beautiful and unique jewelry there for sale. The price was far below what I anticipated, and it was ready when they anticipated it would be. I couldn't be happier with the results. I will admit, I should have posted this review several months ago, I just forgot I hadn't already done it.

What a gem of a store…read more I thought jewelers like Mary no longer existed, but this store has old fashioned customer service, expertise, humor and Southern hospitality.

Tuel Jewelers in downtown Charlottesville was established in 1945 as a watch repair shop. However,…read moretoday it's a thriving full service store. During their early days Tuel's took in mostly Railroad watch repair and certification. As the years passed they expanded into a full-service jewelry operation offering a variety of watches, jewelry, and silver repair. Along with retail sales they offered machine engraving, bead restringing, and battery replacement. It was battery replacement that brought me in as they continue this. Service was friendly and they replaced the battery in minutes. They even polished the watch up. Today, Tuel Jewelers continues to offer a full-service family friendly jewelry business carrying fine jewelry in diamonds, pearls, platinum, gold, and silver; rings, pendants, and bracelets; Its hard to find a store that offers both Jefferson, Virginia, and Mint Julep cups. Bride and groom gifts can also be found. Although on the pricy side these days with cheaper products, mall stores, mail order and big boxes it's the top notch service and quality Tuel Jewelers delivers on.

Unfortunately, I did not have a good experience with Andrew Minton Jewelers. I brought in a pair…read moreof earrings in early April that I wanted converted from studs to dangle earrings. I was told that the dangle earring backs would need to be ordered, but that it shouldn't take long. When I didn't hear anything back for 2 weeks, I called and was told that it would be done shortly. After another 2 weeks, I called again and was told that the earring backs were backordered and wouldn't be available for 3 more weeks. Why couldn't someone call me to let me know? A customer shouldn't have to keep calling. When another week went by, with no update, I called again and talked to Andrew Minton who told me that he would get back to me. The next day, a woman who identified herself with the last name of Minton told me that the earrings were ready for pickup. I came today (June 9) to pick them up only to see that the earrings were not worked on at all. When I asked why I had been called and told they were ready, the young woman (who initially waited on me in April) went back to talk to the jeweler. During this time, a female employee came up to the counter and was working on a computer. She saw the earring back that was to be worked on for my earrings on the counter and promptly put her finger in her mouth to pick up the earring back to give to Andrew Minton. When the young woman came back, I was told that the reason they told me that my earrings were ready (when they weren't) is that my order had been placed in the wrong box. It seemed like a very poor excuse. I remarked on the unsanitary practice of picking up earring backs with spit on one's finger, only to be met with a testy remark from the woman who did it, saying that all jewelry is cleaned before it's given to the customer. Regardless, what this woman did was simply unsanitary and frankly, gross. Adults in a retail setting don't need to spit on their fingers to pick up items. During this exchange with the two employees, the owner, Andrew Minton, was sitting within earshot and never once came over to say anything to me -- a customer who waited 2 months for earrings that were never worked on. I took my earrings back and will take them to another jeweler. Customer service at Andrew Minton Jewelers is poor and unprofessional.

Came in for a necklace repair. Staff spent time explaining options and were quite honest about how…read morelong it would take to do and what the options were. They completed it within their quoted timeline. Lots of staff there to help out. Parking is for shopping center so not hard to find a spot. Will be going back for future repairs.

Lemon's Jewelry has been a family tradition for us to purchase quality jewelry at decent prices. My…read moregoddaughter, best friend and I all decided to get our 2nd ear piercing on October 24th, it was close to end of their business hours and the gentlemen that took care of us, could not have been more gracious and patient as week decided on the jewelry and as well looked around at the rest of their pieces. Right now, it's seem they have a clearance on a great amount of things, I assume to place new items/pieces on the shelves. As always we will be returning to Lemon's!!

If honesty and integrity are important to you in a jeweler, avoid Lemons Jewelry…read more I took in my wedding band set to be resized, and after trying on their different ring gauges, we agreed on size 6¼. When the rings came back, however, they were tighter than I had experienced when trying on their ring gauge. I came back to the store after a week, and I first asked to try on their ring gauge again. The 6¼ ring gauge was definitely more comfortable than the rings that were returned to me. I then asked to see the size of my rings on their equipment. The lady behind the counter slid my engagement ring on their mandrel and tried to tell me that the bottom edge of the diamond setting showed the size of the ring: 6¼. That was the first red flag. It is obviously wrong to size a ring based on the bottom edge of the setting. I asked to see the mandrel, and I turned the ring around, showing that the band was hitting at exactly size 6. She asked what I wanted to do about it, and I said that I wanted it resized to the size we had agreed on and for which I had already paid. I left the rings in the store, and soon I received a call from the owner of the store. He claimed that the rings were the correct size, and he asked me to come back to the store so that he could prove it. When I arrived, he pulled out other mandrels that he possessed, and showed me that he had three that sized my ring at 6¼. The one that I had seen on my first visit was "new" and "inaccurate." I told him that I would take these rings to two different Jewelers, and have them independently sized. If the other Jewelers confirmed what he was telling me, then I would do nothing and admit that he was right. But if they confirmed the first finding, then I would be writing about my experience. At this he got very irate, and suggested that other Jewelers might not have accurate equipment. He knew that his 3 mandrels were accurate, and even though he possessed another that was fully ¼ a size off, that was the inaccurate one. The first place I went to confirmed that both rings were size 6 (they tried both rings on two different mandrels). The second place I visited called it a "6-plus"--A little larger than a 6 but definitely not 6¼. I took pictures of this sizing at both stores for documentation. Since Lemons Jewelers sent out the rings to be resized, they cannot be held personally responsible if the size was wrong when they were returned. But the size was wrong, and instead of making it right, they twice tried to deceive me into believing that there was no problem, and the difference in size was all in my head. If other customers are comfortable with this kind of experience, then by all means visit this store. Otherwise, let the buyer beware.