Cannot believe how good the service was here. They went above and beyond to get my wheels back on…read morethe road quickly.

Nothing but great things to say about this company and it's owner / operator, Jim Ward. Services my…read morebus fleet and personal vehicles. I recommend him to family & friends. I come from a family where virtually everyone is a tradesman and I myself was a journeyman mechanic for many years before opening my current business 22 years back.

I can't say enough about Jim Ward and the staff at Accurate Brake & Muffler. I've been taking my…read morevehicles there for 20 years, and recommending them all that time. Last week I needed a complete exhaust installed, and wow did they work their magic on my vehicle. Seriously, my old car seems new again. For me, the two things I look for in folks that work on my car are quality service, and trustworthiness. I'm a very satisfied customer.

I picked up my car today, and not only did they walk me through all the issues resolved, they said…read morethey found a few things that needed fixing that weren't included in the original estimate. Instead of calling me to ask/let me know about the extra charges, they instead adjusted their profit on the other work to ensure my bill equaled my estimate. It is hard enough to find a good, honest mechanic, but Cloverdale ARC seems to go above and beyond in every respect. The location is good, the shop is organized and clean, and the people are kind. If I wasn't from out of country they would have my business long term!

Took my car in which required a new exhaust pipe be put in. The bolts broke off in the converter…read moreand so they put excessive heat on them to get them out. They were going to charge me for a new converter. I was devastated since the price was already going to be over $600 based on what they told me and that was a surprise as well. When they told me it was going to be $600, I told them to quit working on it since it was just loud. They said they were too far into the job to stop and I am on disability from being in an accident and can't afford much right now. After I left, I headed about a 4 hour drive away in which the engine light came on and I lost the ability to increase speed. It was "bank 1 sensor 1". The 02 sensor. I took the car back to them, and they said they would only charge me for the part and no labor. They also said that it wasn't possible for the work they did to have caused the new issue. They quoted me $200 for the part. I went to the pick and pull, got the part and was going to do it myself but the bolt was seized. I spoke to my trusted mechanic that was just too far for me to take my car to in the first place, and he told me that they should have removed the 02 sensor before applying any heat and that it most certainly could burn out the sensor and just for the simple fact that it was seized on there meant they hadn't removed it before applying heat. It was not giving any codes before they worked on it. When I went in for them to replace the 02 sensor with the one I had pulled, they tried to charge me $145 for labor because I brought my own part in. They were adamant that they couldn't have possibly caused the issue and I should be more grateful for the work they did on my car earlier to help me out, even though I felt pushed into the work in the first place, as if I had no choice. When I explained what my mechanic said how it was possible, the owner got in my face, pointing his finger at me and raised his voice at me and told me to take my car and leave. I took the car to another mechanic shop, and they said they would charge me for 30 minutes labor and not up-charge for bringing my own part which would be less than $50 and this new shop had nothing to do with the issue.

Dealing with Cloverdale B&W & Kevin many years. On time & on budget. Everything tight & dry as OEM…read more *I'm a retired Red Seal Mech.... rare to find a shop and the people within, that I feel is/are truly worth one's trust & respect. Cheers

From the owner: Cloverdale Brake & Wheel 2007 Ltd in Surrey was established in 1988. We are family-owned and…read moreoperated business, and are goal-oriented to provide excellent customer service. We carry products such as Raybestos®, Bosch, FRAM®, and Goodyear®.

As usual my pre-trip was done on time at a fair amount. The…read moreplace to go! We have dealt with Andrew and the crew for years

One of these things where there was nothing wrong at all with the car when we brought it in, BUT it…read morehad made a noise a little while ago not repeatable. Husband had said the keyword of "alternator," which their service manager honed in on. I made certain he knew, when dropping off the car, as well as when he spoke to my husband that I work at a wholesaler for alternators and starters, and could have the part delivered at no charge whatsoever. They said absolutely not, proceeded to charge us for $450+taxes for a part that I could've had for free, bought it from a company that MY company actually supplies, ALSO RELAYED to them by us. Ridiculous. Wouldn't listen to reason, never will go back to them. They are scammers. Extremely unfortunate as I would absolutely love to support a small business in my own community, but yet... I have to deal with folks like these. Look at your bill carefully, you can question it, but they will probably still end up scamming you out of hundreds of dollars.

I came in for a complete brake job. I liked their hourly…read morerate and I spoke with the manager at length about things silently checking his knowledge hehe. My conclusion: I was impressed at this shops overall quality and proffessionalism! My work was on time on price and done with sufficient quality parts to make me walk away smiling. I highly recommend booking an appointment for work and I am sure you should be happy with it once you get it back. I have seen and driven by this place for years thinking is was an east indian place (not that that is a big deal) but i was very please to see its actually dutch I think and the mechanics are very meticulous and old world knowledgable about cars. They know their stuff and are very good at it. Every shop has its days where nothing they do can please a tough customer, but I think these guys are totally worth my 5 stars and I will be back soon with my other car for some more rarher pricy work, since they have proved to me they know how to do it right and for a good price.

Services: Steering & suspension replacement, General repairs & maintenance, Wheel alignment, Auto…read morebrake repair, Brakes, Auto brake replacement, Brake service & repair, Steering & suspension repair Incompetent and shady!! After over $5,000 and about 7-10 visits in approximately 6 months, I drove my UNSAFE, known snd admittedly by AJ the owner, jeep home with a broken axel u joint. Caused by their lack of knowledge and ability while replacing my ball joints and tie rids. My vehicle was sent to a steering and alignment specialist, after multiple visits to Visscher pau, due to a severe shake in the steering after their shoddy repairs. The specialist told me they used cheap ball joints that were not jeep appropriate. He put new castors and helped lessen the dangerous steering issue. And a week later found that the axel u joint had lost a piece that caused the joint to become dislodged. Secondly, they failed to fix an issue with my cooling system that again I had to return to their shop 6-7 times for. They replace multiple things (temp guage and thermostat, etc) but with a significant leak I returned again and they stated they found nothing wrong. Even though Kim, the receptionist, looked under my jeep with me and saw coolant spewing from EVERYWHERE, which she later denied. After the FINAL 2 days in their shop, and again NOTHING fixed, along with the broken and extremely dangerous to drive as stated/admitted by AJ the owner. I drove it home with NO coolant along with the broken axel u joint . Which they refused to fix

I've been coming to this Kal Tire for years. Always professional and courteous service. One slight…read moremisunderstanding today, however, with regard to having a new tire put on (made an appointment for installation for this afternoon over the phone and I think the rep assumed I had meant I'd be coming in to just pick up the new tire - but why on earth would I need an appointment for that I don't know. Again, a misunderstanding and definitely not indicative of how they operate) but overall still good. They were awfully busy this morning; assuming lots of people getting snow tires swapped out, and I think that may have contributed to it. Spoke with the manager later as I was a bit upset at having to leave work early to make this appointment only to be turned away, and he offered to waive the installation fee. The counter rep was very nice, as was the manager. I chalk it up to a misunderstanding and nothing more. Their consistent level of service trumps a hiccup for sure. UPDATE (and for some reason the option to "Update Review" is not available so I'm just editing... sorry.) Originally 4 stars; updated to 5. I went in this morning to get the doughnut swapped out for the replacement tire. Brad (the manager) was there, and again, nothing but friendly, courteous service from the start. He acknowledged the minor mishap and did not simply brush me off like many management types can do in a challenging situation. The exchange was anything but combative; in fact, it was quick and professional, and I could not have asked for anything more. Plus, the installation was done in record time. For many years I have not done business with any other Kal Tire except this location, and with the exception of a *very* minor case of crossed wires, it has been 100%. Truly appreciate the stellar service; will continue to come back.

The service you receive when calling into the Cloverdale location is horrible. Tells you they are…read morebooked, no opportunity for next available service. Do they even want the business? I work across the street, more than willing to give my business to them, but they don't seem interested. When I have gone to get work done, the work has been adequate.

I have been coming to Sol and Joe (the owners) for about 20 years now. I originally came to them…read more because they were recommended by BCAA. They are honest, and frighteningly trustworthy, which is why I keep returning. Over the years I have trusted them with multiple vehicles and, the most important thing about them, they will tell you when something is not worth fixing. How can you say something bad about a mechanic that turns down business? Their parking lot - which is always full because they are that popular. I would drive across town to come to their shop. I have seen some reviews Yelp doesn't recommend and I don't see why. They are all very positive, and to my experience, very accurate. Trust this shop, they are honest, very established in the community, and do quality work.

Simply the best. Joe and his crew have come to my rescue every time I needed them, and they do it…read morewith a smile.

Hello there. This is nice, friendly, reliable and most of all HONEST shop…read more I wish all other car repair professional were like those guys. Joe-F

They put my radiator in incorrectly ... clamped it too close to the engine block and burnt a hole…read morein it ... I live in the states so I had it fixed there ... had the mechanic email photos and contact info ... I said I can bring the car in to show them the new radiator and receipt ... they were completely unwilling to fix their mistake ... Buyer beware !