I just wanted to say thank you for being so understanding and I appreciate all of you in this…read moreoffice. You were honest you were supportive and understanding. I walked out being so happy. I was able to smile and feel good about myself. Thank you all.

Professional and friendly all around! Went for my first checkup and cleaning last week. Dr. Maloney…read moreand Carolyn, the hygienist, addressed all of my concerns with a clear action plan. I couldn't be more pleased. Great new office space too!

Once again. I have had a wonderful experience. Unfortunately the main reason for coming to this…read morepractice was to have an evaluation of my tooth. My appointment was for 7 am. I got there around 6:45 and was greeted by two very happy and cheerful young ladies. After filling out paperwork I was promptly called in' Mandy did a wonderful job preparing the room for the time when I was going to be seen by Dr. Chang. Upon looking at my tooth he agreed that it needed to be extracted and asked if I wanted to go ahead and doing right then. I of course said yes since I had been in a lot of pain. He successfully removed it without any complications. I would recommend this practice and would also highly recommend Dr Chang. Thank you for making this an easy process.

Disrespectful. Lack of care…read more Lack of urgency, Lack of compassion Untrustworthy billing. Greedy unnecessary cash grab. SELF-serving flip flopping of network participation Possibly targeting some patients? Ask questions (record) because once they extract those easy hundreds from your insurance for the 15 minute consult and panoramic/X-rays, you are STUCK! You will lose HUNDREDS when you want to change oral surgeons after you find out they suddenly demand the " highest" cash deposit .. or find out the office just made the network policy "change" to exclusively make things difficult for YOU! The delay waiting for the apt. and benefit grab of hundreds for that first appointment, makes it harder to switch to a better office like Cap District Oral Surgeons. BEFORE a CONSULT, and before you walk through that door, require they contact insurance for a prior auth and obtain a COPY. Actively involve insurance! DONT BE THE DESPERATE FOOL they profit from! Their shadiness cost pain, delay of care, and loss of 2k worth of an annual dental insurance benefit. After rep verified procedure was covered in full by insurance with no deductible, the manager changed it up to require a cash down payment for the surgery now stating the "surgery" was billed differently allowing them to demand cash also!!! All of it should have been with our insurance - with no deductible! How in the world can the X-rays and expensive 15 minute consult be in network and covered at 100 %, but the extractions also covered at 100% demand a huge CASH down payment at the highest estimated cost! UNETHICAL????

The support staff is great, Meghan was very patient and helpful with getting me scheduled, and all…read morethe nurses who worked with me were very kind. The wait periods were a bit long; scheduling was over a month out, and I waited 40 minutes in an exam room to be seen for the consultation, but the wisdom tooth removal itself was excellent. I had next to no pain during recovery and zero complications.

Made my wife and I wait 1 1/2 hours past out appointment time. No I'm sorry no deduction of payment…read morejust running behind . terrible service Can't leave a minus star rating

Worst experience I have ever had in a medical office. I waited 2+ hours to see the Dr. There was…read moreno justifiable reason for me to wait that long. Everyone who checked in after me, was called first. I watched 2 people who checked in at the same time as me, walk out the door to go home. At one point I politely asked one of the receptionist how long it would be and got a snarky answer while she tried to hide behind her computer monitor to avoid eye contact. At the end, there was only me and one other patient in the waiting area, who checked in long after I did. Another couple came in and asked how long I had been waiting and I told them my appt was at 2:30, and it was now 4 o'clock. The other receptionist stood up and yelled at me across the room. "WE HAVE THREE DOCTORS!" ??? They finally called me in and I sat for another half an hour in the dentist chair before the Dr. came in.

Dr. Delgado certainly has his ducks in a row! He is a super nice guy and has no issue taking the…read moretime to calmly explain everything that he is doing. I am an Engineer so I found it very interesting and I never felt rushed. My tooth is a strong as it was before and it feels like a real tooth in my mouth...AMAZING! I want to make an exception here to mention Nicole in the Billing Department. My insurance SUCKS and she really went out of her way to help me. After arguing with my insurance for months she stayed after hours to finalize my claim after contacting my insurance company for me PERSONALLY ...and they are OUT OF NETWORK!!! ...so she did not have to do that!!! THANK YOU NICOLE!!! :)

Dr Lyon and the hygenlist are great but that secretary is rude and has no manners. can't talk about…read moreinsurance she gets so offensive and then continues to say Dr Lyons won't be taking insurance soon because of people like you really because I question that my insurance said they paid the bill and your gonna say are u really worried about 20 $ I will give it to you .. nope very nasty Attitude and I'm not the first who feels this way my coworker said the same ! it's sad Dr Lyons is so sweet ..

I would suggest you steer clear of this man. He submitted a claim to my insurance company and also…read morecharged me for work he didn't complete. I needed a root canal and he referred me to an out of network dentist. I found another dentist that was willing to do the work. The first question asked was if i was prescribed antibiotics. I had growth that Lyons ignored. I could go on, but after 8 months he called me to say he had a crown to put in. Told him it wouldn't fit, and he hung up on me. This man lacks character and integrity, has a lot of turnover with his staff, which speaks volumes. I was forced to give a star...its really a ZERO

Dr Bayuomy was very kind and caring and that made a huge difference…read more He even sent a text message the night of my oral surgery which I thought was very thoughtful. The staff there were all great.

I invested 6 months in a major procedure to be turned away on the day of surgery because I didn't…read morehave the remaining 50% of the bill in hand. They were right, but uncompromising. So I left. I'll be getting that refund, and they'll get nothing.

Communication! Nobody communicates the specifics. Went to this dentist with intention of having a…read moretooth extraction. He had xrays and I was sent there by my dentist with a message from her for an extraction. They tell me no this is just the consult. They had my health questions filled out on the email they sent me with meds and health issues filled out. I don't have a lot of time as I work full time and care for an ill family member on hospice. My time is limited. There is barely a tooth there as it was decayed under the crown. When I did see the dentist he asked me two questions stuck his finger in my mouth and said ok we can do this today but I have to fit you in. Two hour wait time. If they had told me that it was a consult I would not have taken the appointment. He may be a good surgeon but there was no communication. They asked me to be there at 720 and they didn't open the door until 730. Then they wanted a fee for a consult, that was a hard no. So no I would not recommend him. His office was all pretty furniture and big screen TVs but I feel it was just a little too foofoo and not enough medical.

My recent experience with Dr. Smail and his very professional staff to remove a tooth was a very…read morepositive experience, The doctor and his staff made every effort to make an unpleasant task as pleasant as it could be. Thank you to all for keeping this nervous patient a very satisfied patient.

I know how hard it can be to find a dentist, so I wanted to share what I could!…read more I have been looking for a new dentist recently, but everywhere I call in the Albany area is not accepting new patients. When I developed tooth pain earlier this week, I gave Aspen Dental a call and was pleased they were able to see me. They even offered a same day appointment! The only thing I found strange about my initial call to them was that they asked if I would also like to schedule cleanings for family members, which seemed a little "salesy" and was not a priority in the moment. When I arrived the receptionists were welcoming and the waiting room was comfortable and bright. I arrived 15 minutes early and they took me right away. I first had X-rays done with a very friendly technician who then took me to the dentist's chair. In the chair, I performed in-take paperwork on an iPad and had my blood pressure taken with a device that attaches to the wrist. I was impressed by how quickly the dentist saw me after I completed the forms on the iPad. He examined my teeth and the source of pain, which I had gone in suspecting was a cavity, but he ruled that out. He suspected my pain was likely some source of trauma to my gum and got me scheduled for a cleaning later next month. One of my favorite things about the visit was that there was a small tv above the chair where the dentist can review your x-rays with you. I appreciated being able to be seen so quickly to receive reassurance that the pain was not a sign of a cavity or structural damage to the tooth or root. I will update this review after my cleaning, but for now I felt they made a good impression and I look forward to returning.

Update. Today I went to another dental office and brought…read morethe CD with my records from Aspen. The hygienist tried two computers but was unable to open the CD. I wish Aspen used a more accessible software. Better yet, as was suggested by my new dentist, to just have the records, including x-rays, emailed to me

Do not go here if you need to use any kind of insurance. The level of care from Dr Farren and his…read moreassistants is great but his office staff is not helpful. This office is best for out of pocket only. Do not expect office staff to assist in any way to get insurance to cover your visits.

Dr. Farren and his team are AMAZING! Recently had a tooth extraction with sedation. It was one of…read morethe best experiences at the dentist I've ever had! If you have dental anxiety, I highly recommend this oral surgeon and his team! They will be doing my implant in the coming months! I LOVE this practice!!

The Doctor has a great bed side manner. His listen to you without pushing you into work. The best…read morepart is your appointments always feel painless.

I have seen a few dentist in my life. By far Dr Wynnykiw gives you the truth of how things are in a…read morecompassionate way so you can make the right choices for you. also when having treatment he is very gentle which makes your appointment much more easy for you. he also has friendly and informed staff that can answer questions for you.