Ronnie and Renee are the real deal. I have a house built in the 70's that needed an overhaul on the…read morehvac. Inside and out. The previous occupant kept dogs and cats in the house and my nose and sinuses would let me know as soon as I walked in. I called around and got estimates. Brooks fireplace and hvac is very reasonable, courteous, professional and took care of me in a very timely manner. I needed to have it done before the cold hit. They took care of me quickly and went over everything making sure I understood what needed to be done. Both Ronnie and Renee will answer your questions about the work and explain how hvac works most efficiently. You can tell from talking to Renee she has hvac in her blood. Her family is the original Brooks hvac, she and Ronnie her husband took this segment when her Dad and Mom got out of the business. So if you want generations of experience, really good work and honest people come here. Brooks fireplace and hvac is now my go to for all my hvac needs.

I bought my AC and heating unit from this place. I was oversold and it was installed incorrectly…read more They had to come out about a dozen times to fix the mistake. Once after the inside unit caught fire. Over a year later it's been one problem after the next. I had to call another company and was told they've never seen such a botched job and they were floored. I called Brooks to complain and let them know of my disappointment and was told I have no common sense by the owner's wife. She got very ugly with me for the horrible job they did. I had a right to be upset, but they cared only about themselves rather than apologize for all the inconvenience and money and time I've spent trying to use a $7,000.00 unit that's been a nightmare. At first they are very nice, but if you call them out on the job they do, they are very mean people. They even called my husband and chewed him out after I left my rating of them on a different website. Once they never showed up for a scheduled appointment because he forgot. I would keep looking for someone else if I were you. This place never was able to fix their mistake and they are unprofessional.

Everything was 5 Star! My rep Bobby could not have been nicer and more attentive. I was inundated…read moreby roofers after the September 2025 hailstorm, and Bobby was the only one I felt comfortable reaching back out to. Bobby and Reno worked well with my insurance company, and got the new roof up promptly. The crew was in and out in one day, and they cleaned up beautifully. We have had storms since then, and I have yet to find random roofing nails in my driveway. I love my beautiful new roof!

I have contacted this company twice in the past few years most recently last year around November…read more2025. My house was built in 2016 with a beautiful high pitched roof and has been giving me problems pretty much from day one due to what I just discovered was improper ventilation. A nice lady answered the phone both times and took my information. Of course she always asks about insurance and my reply is yes but I'm not sure if the repairs will be covered due to the deductible. Both times she said she would have someone contact me. Well no one ever called. I just want to thank yall because I called Erie out and they did a complete inspection showing me pictures backing up their findings. I purchased a brand new fiberglass roof for 45k with a 30 year warranty. The house looks better than new and I'm saving big on my insurance and utilities and most importantly I never have to worry about calling you again. Don't quite understand your methodology about who you call back but it's obviously flawed.

I called David, owner, DVS Electrical Services as a last minute electrical need had arisen and…read moreneeded repair asap due to ice storm and arctic weather coming in. He contacted me right away. We discussed issue and he said he could be out within next three hours. He and his assistant arrived after texting they were on the way. David extremely polite and respectful of me and my home. He look at area of concern. Stated two options and pros/cons of both. When plan was settled on, it took him less than 20 minutes to repair. It was extremely reasonable in cost. A matter of fact, my husband and I had been reluctant to have done sooner due to costs concerns. We will definitely be having DVS Electrical to come back to complete other electrical needs. Thank you David!!

I like this company Very much. They installed a new HVAC during the heat wave last summer. Very…read moregood price. They even furnished portable A/C while system was down. Very prompt service. Works like a charm. This week had air ducts cleaned. Very professional workers. In and out in about 3 hours. Felt comfortable to leave them in my house alone. I recommend them.

I was asked to pay $494.00 plus the $99.00 diagnostic fee I paid up front for a $20.00 part and the…read moretechnician was only here 15 minutes! Do NOT call AireServe because they will try to steal your money.

Our HVAC was 15 years old and was serviced several times in the past 12 months and needed…read morereplacing. Gary Melville came out and gave us an estimate to upgrade to a better unit. The cost was a very fair price and we agreed. When the unit came in he scheduled the appointment to have it installed. It took about 4 hours and everything went smoothly. That was 2 months ago and the system is working great! Thanks Gary and Air One! Mike & Denise

I have used this company for 12 years. They installed new systems & they are top notch in providing…read moremaintenance services to HVAC systems. They thoroughly check all aspects of the heating & cooling systems, plus check the hot water heaters. Their maintenance program keeps the systems in good repair, making sure they give optimal, long years of service. Communications are good in that they come at agreed upon times, call ahead, etc. No plans to change providers.

We were hit by a small tornado that took out our whole power pole,meter box, and lines. Their team…read morewere at my house within an hour of me calling and worked til after dark to get me back up and going. Very educational, friendly, and Didn't leave a mess behind. i cant Say enough good thing about them. They are amazing!

Great job. I called late in the evening and they came out ASAP for a 200Amp pole install…read more Professional and Proficient. Thank you guys again!

Mason did excellent work and the job was done right. Professional, efficient, and easy to work with…read more- I'll definitely use them again.

Amazing company- had a fuse box needing repair at my home. The guys took extra care when they came…read moreinto my home and left it cleaner than they found it. They presented me with multiple options and even offered financing if needed. Exceeded value and expectations.

Kevin does a great job and is very professional. We have used them several times, and have not had…read moreany issues with our chimney after being serviced. It is a very messy job, and we have never had a spec of dust when he leaves. He even wears booties over his shoes when working. We plan to continue using New Buck in the future for our chimney needs. Just saw that this post has me located in Dallas, but I am in Shreveport.

Excellent customer service and extremely knowledgeable. They called the night before to confirm my…read moreappointment and 30 minutes before arriving. My technician was very thorough in his inspection and discovered several potentially dangerous issues with my fireplace and chimney. He explained each issue and what it would take to repair it correctly. I highly recommend their services and encourage everyone to have their fireplace inspected regularly. I had no idea mine was in such bad shape because it looked fine to a novice. These guys know their stuff!