Stopped by for a quick small crack to stop the spidering. Super helpful and quick, less than 15-20…read moreminutes.

If you ever need any auto glass service, these are your guys! I called less than 24 hours ago, and…read morethey already came to my work, replaced my windshield, and the tech was nice enough to install the new wiper blades (I tipped him, of course), but I am very impressed. The price point was very reasonable, and the customer service was outstanding! Definitely saving their number! Thank you!

The minute I walked in the door everyone from the Counter person, Judy Wood and Mr. Wood Sr, was…read morefriendly and welcoming. The technicians Alan and Javier immediately got started replacing the windshield and it wasn't too much longer they were finished. My car looked great. I asked if they could change out windshield wipers and they said yes. Ten minutes later they were done and I was ready to check out and pay. I got in my car, started it up and multiple warning lights were on so I brought the car back to the shop. Alan brought the car back into the garage and hooked up diagnostics which told him my battery was only putting out 8 volts (it was a 6-7 year old battery!). The owner, Mt. Wood Sr. stood up at his desk and said that he would happy to drive over to the NAPA store and pick up the battery. He came back with the battery and Alan and Javier installed it for me In what seemed like minutes! I drove away with my car working great! Every single person at Glass Doctor was so kind and helpful and willing to do whatever it took to get my car fixed and in working order! The best experience I've ever had! I would recommend everyone to use this business This is what businesses were like in the old days - I felt like I had known these people for years and I trusted them immediately! I hesitated to use this business because I lived in the SE Woodstock area of town and they were way over in Beaverton - because of their 5 star ratings I decided I'd try them and boy was I glad I did!!! And it only took me 24 minutes to get there in 9am traffic ! Thank you Glass Doctor for such wonderful service and friendly attitude!!! I'll definitely be back! Janis

I dropped off my 2017 Chevy Tahoe Premier before my appointment, and Judy went above and beyond to…read morehelp with my transportation needs, even accommodating me and my one-year-old. Whether it was arranging rides with her drivers or letting us stay in the waiting room, she made the whole experience much easier. I had my front windshield replaced, and the entire process was incredibly easy. Judy helped guide me through my State Farm insurance claim and was kind, helpful, and professional every step of the way. They did an amazing job on the window replacement, and their prices were very reasonable. I highly recommend this family-owned business. Thank you so much, Judy!

I had my windshield replaced in my Audi Q5, in their shop in Fife. Mary in was very nice., and…read moreprofession in discussing my needs, Although they offer to install my windshield remotely, I decided to come to their shop. Vince Culp did the work, in about a hour. He was on time, explained the installation after he was finished, and gave me his card in case I had further questions. The Audi is not easy to replace the glass, with all in electronics, Vince handled all of it well, I highly recommend Cascade for all your auto class needs.

Brent was at the new Hood River location…read more He was awesome and you cannot see the chip in my windshield! Highly recommend Cascade Auto Glass!!

Because my Toyota is 20 years old, Safelite told me they could not get an OEM replacement, and they…read morewould not install a used one. Gene and Brad conferenced me on the call they made to Safelite, who ironically handle all of the window claims for Liberty Mutual, and got approval to replace my window. They ordered a new one from Toyota, but it arrived broken and Toyota said it was literally the last one they had, so Collision found a used one locally and Frank installed it in my driveway the next day. I can't say enough good things about my experience with Collision!

I got there an hour early and they told me they could start on my windshield after they completed…read morework on the next car to be finished. They have a comfortable place to wait, with good furniture and large TV. When I told them I'd rather head out for coffee, they immediately gave me directions. They finished the work in less time than the window they originally gave me. And they asked me if I'd like to have the report they prepared for my insurer explained to me. Altogether cheat experience. They've got a customer orientation down to T.

Getting a quote and scheduling an appointment to replace my windshield was easy and fast as Cesar…read moreresponded quickly. The employees were friendly, polite and very thorough and efficient with their work. After finishing, they wiped down the car to remove any residue and carefully picked up all debris on the driveway. I appreciate that they came to my home to perform the work. Other companies quoted at least $100 to over $200 more. I'm so happy I contacted Cesar for this service. I would definitely contact Pronto Auto Glass again for any future work.

On my way home from Wyoming I got a nasty crack in my windscreen. I reached out to Pronto Auto…read moreGlass per recommendation from my local dealership. I worked with Cesar to get everything squared away for my insurance claim, the service was efficient and speed! Ricky came out to do the replacement on site at my apartment, he was incredibly professional and was very communicative. He did everything necessary in under an hour and the result was immaculate! Highly recommend using Pronto, I was happy to get the recommendation from my local dealership.

I have had many dealings with the great people at MS Glass on canyon in Beaverton…read more They are community minded in the truest sense Of course we started like anyone else with auto glass, then moved to broken window glass. Then Valerie has helped with recommendations for repairs to my properties that have nothing to do with glass!! In our crazy world, good people are such a blessing

A follow up on MS Glass they had replaced the HUD windshield on Vette did a great job a couple days…read morelater noticed a scratch in glass took it back to them , after they reviewed it they determined it was a defect in glass and ordered another windshield right away , a note here it is a challenge to find these windshields for this year Vette but they did it within a couple of weeks and replaced it one more time , it is now perfect ! That folks is CUSTOMER SERVICE! I strongly recommended MS Glass!!!

I recently had the windshield replaced on my Toyota Tundra at the Safelite location in Beaverton,…read moreOregon (13227 SW Canyon Rd.). Unfortunately, the experience took three separate visits before the job was completed correctly. Day 1: I dropped off my truck, and after a few hours I was notified that the windshield had been replaced. However, I was told the forward-facing safety sensor could not be recalibrated. The staff explained that I would need to return in about 10 days so they could replace the windshield with a different brand of glass, which they believed would resolve the calibration issue. Day 2: I returned as scheduled only to find out that the replacement windshield had never been ordered (or was forgotten). This was a complete waste of my time. To their credit, the front desk employee recognized the inconvenience and offered me a free set of windshield wipers as a goodwill gesture. While my main concern was making sure I wouldn't have to come back a third time, I did appreciate the effort to make things right. Day 3: The new windshield was installed, and this time the safety sensor was successfully recalibrated. However, when I asked about the complimentary windshield wipers, I was first told they had been forgotten because they weren't added to the work notes. Later I was told they had actually run out of my size. The inconsistent explanation was disappointing. After getting home, I also noticed quality issues with the installation. There were black marks left on the upper corner of the windshield, and some of the interior headliner/fabric had not been tucked back into place properly. I've attached photos of both issues. Overall, I appreciate that the staff remained courteous throughout the process and that they ultimately resolved the calibration issue. However, the repeated scheduling mistakes, poor communication, multiple return trips, and lack of attention to detail made what should have been a straightforward windshield replacement a frustrating experience. I hope Safelite uses this feedback to improve communication, quality control, and follow-through for future customers.

Customer service! The front desk person is a card! Very attentive and funny have been going back…read morethere since

I had a terrible experience with this company…read more I called to get a quote on a windshield seal leak for my '16 Outback. They quoted me $120 for labor if they could repair it without removing the windshield, and $250 if they needed to remove it. They asked if the windshield had been replaced, but I bought the car used so I wasn't sure. They said factory glass is less likely to break during removal. The address associated with the business on Yelp is only 4 blocks from my house. After they took my info, I confirmed the drop-off time, which is when they said they would come to me. I said I didn't mind bringing it to the shop because it was so close. They said they recently relocated and asked which address I saw on the site. I told them the cross streets and they confirmed it was the correct address. So the next day, I bring my car in, only to be met with confusion by the business owners. They said they contract with Alpha for auto glass work, but are not associated with them otherwise, and were not notified about my appt. I explained the situation and they took my keys. A few hours later I get a call from Alpha saying my leak is fixed and the car is ready to be picked up. I asked what I owed them. He said $220. I had a meeting I needed to attend to in that moment, so I said I would call him back. After my meeting, I reached back out and asked if they needed to remove the windshield. He said no. So I reiterated the quote I received from his associate the day before, and suddenly the price was now $120. I walked to the shop to retrieve my car, payed the business owner, and got in my car to leave. I examined the area that needed repair, and the corresponding leak, only to find it was still leaking and the windshield seal stripping was still pulled away from the windshield. I went back in and told the business owners what I discovered. They immediately refunded my payment and I showed them the leak just to verify my claim. They were very kind and apologetic, and ensured they would cease contracting with Alpha immediately. So now I'm in limbo, with mold growing in my car, after three weeks away from home, and returning to discover the issue. Nothing is resolved and I'm feeling very discouraged. In short, I do not trust or recommend this company. Not only did they not do the repair, they tried to charge me for labor that they didn't do. Hard pass. Find a different auto glass company for your repair needs!

These guys are incredible! I called on a Saturday and they were at my house on Monday replacing the…read morewindshield. I called multiple places for quotes and they were the most reasonable. They were also the soonest available to get it fixed. Total time from start to end of install was about 30 minutes and I was given a lifetime warranty! What is there not to like!?

Chris was the first to call, the best prices, most flexible, and incredibly communicative…read more I would recommend this business to ANYONE who needs their windshield repaired as quick and easy as possible! Deluxe Auto NW genuinely offered competitively low costs at significant ease. I feel bad because I sent Chris through the wringer when it came to scheduling, but I am thrilled that we were able to meet at the most convenient spot at the most convenient time & it was all so fast! 10/10 absolutely no notes. I will keep this company and number on hand if this (& I hope it doesn't) happen again! Thank you, Chris!

Got back to me quickly, and completed the job quickly. Repaired both my cars in less than 20…read moreminutes. Drove to my house, so it made it easy process. Will use them again in the future

After moving here from California, my car has had no shelter. I am appalled by the pollen, water…read morestains and sap! My car has always been in a garage and out of elements. I was afraid that none of the weather conditions would be able to be removed. I contacted Apex and he stated he would review my conditions to see if he could be able to remove. I am so pleased with the outcome of my car. He did a fantastic job and was able to make my car look new. He spent time completing the inside and outside. As needed in the future, I will always contract Caleb. !

At first I thought it was great until 4 weeks later I started having mold grow in my carpet. Ended…read morespending over $600 to get the mold out and get it properly dried. I tried rea hing out to them but I got no response.