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    Safelite AutoGlass

    3.0 (156 reviews)
    Closed 7:00 am - 5:00 pm

    Services - Safelite AutoGlass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Safelite AutoGlass Photos

    From this Business

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    Second replacement windshield, where the rearview mirror used to be
    Jeff M.

    We first took our 2022 Honda Civic to Safelite in June 2023 after it developed a crack from a rock chip. We dropped the car off on a Saturday morning and it was returned to us later that afternoon. We were told the windshield replacement was uneventful. What subsequently unfolded after the seemingly innocuous decision to choose Safelite was a six-month long chain of events that required: 1) Replacement of the housing around the rearview mirror that the Safelite technician broke while during the initial windshield installation, which he failed to disclose and which fell down while my son was driving the car, nearly causing an accident 2) A second windshield replacement because of scratched frits from the tech trying to conceal the broken housing around the rearview mirror 3) A trip to the body ship to repair the 24" scratch they put in the hood (also not disclosed) 4) A trip to the Honda dealership to fix the rearview mirror that broke a week after the second windshield replacement. The Honda dealer needed to replace both the rearview mirror AND the windshield. So, to recap, a "routine" windshield replacement ended up requiring (over 6 months): - 3 separate windshields replacements - New housing around the rearview mirror - A new rearview mirror - Body work Due to the work of Francisco Aroche, the one trustworthy employee I encountered at Safelite Beaverton, Safelite ultimately made things right and refunded us what we paid for the initial windshield replacement and also paid for the interior car parts they broke and the body work necessary to repair the scratch in the paint. Thank you, Francisco! Obviously, your mileage may vary. In the end, and after a lot of coaxing and advocating by Francisco on our behalf, Safelite made things right. NB, Francisco is no longer at the Beaverton location, be warned if you decide to take your car here.

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    6 months ago

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    Thanks for the love, Jeanie!

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    26 days ago

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    We aim for a seamless experience! Thanks for sharing yours.

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    7 months ago

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    5 months ago

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    9 months ago

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    Sorry for the delay in service, Kenneth.

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    5 months ago

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    Thanks for choosing Safelite, Regina!

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    2 years ago

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    1 year ago

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    Our apologies for the delay in your service.

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    2 years ago

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    2 years ago

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    4 years ago

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    7 months ago

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    1 year ago

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    Sorry we didn't meet your needs, Timothy.

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    4 years ago

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    Thank you, Ana! We're proud to know you had excellent service.

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    2 years ago

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    3 years ago

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    Thanks for your review, Nancy!

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    2 years ago

    Was replaced within 2 hours and they communicated updates and status reports quite frequently. I'd recommend, they were great for me!

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    Easy as pie! Thanks for choosing Safelite, Sky.

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    3 years ago

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    1 year ago

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    3 years ago

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    We appreciate the feedback and apologize for the inconveniences.

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    2 years ago

    Safelite sent Jacob and he was great, efficient , polite . Abd definitely knowledgeable . Highly recommend and ask for Jacob

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    Fantastic! Thanks for choosing Safelite, Sue.

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    2 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    Thank you for your review, John. We value your feedback.

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    3 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

    These folks did a great job repairing a rock chip in my windshield. Fast, friendly and professional.

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    Wonderful! We appreciate the 5 stars, Gary!

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    2 years ago

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    4 years ago

    They scheduled a time. Called me the day before and narrowed the time window, which I appreciated. Mike showed up on time, did a great job!

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    Thanks, Joyce! We're glad Mike and the team took great care of you!

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    6 years ago

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    7 years ago

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    3 years ago

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    Page 1 of 4

    Ask the Community - Safelite AutoGlass

    Review Highlights - Safelite AutoGlass

    I've had repairs done through USAA and Geico and just using the insurance apps to schedule is extremely simple.

    Mentioned in 3 reviews

    Read more highlights

    Speedy Glass

    Speedy Glass

    (108 reviews)

    Sullivan's Gulch, Broadway District, Northeast Portland

    I contacted Speedy Glass to request an online estimate for custom residential glass. They ended up…read morecalling me to say someone needed to come out to do the measurements. Great. On 3/9 a tech came out and did the measurements. He wrote everything down on what appeared to be a piece of scratch paper. I wrote down my email address for him and I was told they would email me the quote. A few days rolled by and I hadn't received anything. I ended up waiting until that Friday to call and ask if I would expect the estimate anytime soon. The gentleman said they were working on it and would have it shortly. On Monday 3/16, I had still not received anything. I ended up waiting until the following Friday, 3/20 to call again. The gentleman I spoke to said he would call me back but never got a call back. I have a pretty busy life so it's not easy to have to keep calling a business to get them to provide a service. I ended up calling again on Monday, 3/23. I told the gentleman who answered (sounded like he was working from home vs. a shop like the previous calls) that no one had gotten me an estimate and it had been over 2 weeks. He seemed genuinely apologetic that no one had gotten back to me. He located the estimate order but the tech had not entered any notes, which didn't surprise me considering he wrote them on scratch paper. I told the gentleman this was the last time I was going to call because this was my 3rd time calling. I re-verified my email address and he assured me he'd get a hold of his tech and get back to me. Today is 3/26 and I still have not heard from anyone. I will have to find another company that actually wants my business.

    Fast, quality work, good communication…read more They worked with me to get the insurance claim settled before the work even started

    Safelite AutoGlass - autoglass - Updated May 2026

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