I recently flew United out of PVD to EWR. The flight was on a commuter aircraft that had a good…read moresize overhead compartment, where my 21" rollerboard carry on fit. The flight was only like 45 min from take off to touch down, so no drink service on board. They did pass some water for those who wanted. The agents at the gate were really friendly and one particular lady would call everyone by their first name as their boarding passes were scanned. Very nice touch and very personal. Good experience.

No people in line at this quiet airport. We used the kiosk to check in and get boarding passes…read more The agent checked our luggage with no incident. We got ready to go through TSA.

.If you are considering flying with Frontier Airlines, please do yourself a favor and don't…read more I had the worst experience flying from San Francisco (SFO) to Hartford, with a connection in Atlanta. I paid for a carry-on bag, yet a flight attendant removed my bag from the plane at the last minute and told me it would be checked and delivered to my final destination. During my connection in Atlanta, the situation got even worse. The flight was delayed because the gate was changed at the last minute without any announcement. All passengers were waiting at the wrong gate until someone finally went to ask. Only then did they casually mention--over the microphone--that the gate had changed to another terminal about 15 minutes away. When we finally arrived at the new terminal, the gate was changed again on the screen, and there were no Frontier employees present to explain what was happening or assist passengers. When I arrived in Hartford, my luggage never showed up. Frontier has no employees, no office, and no baggage service desk at the airport. No one answers the phone, and I have been left completely on my own trying to locate my belongings. I am currently in a different state on vacation, without my clothing or personal items. This situation has been extremely stressful and has ruined my vacation. Frontier's lack of communication, organization, and customer support is unacceptable. I still don't know where my bag is or what to do next.

Where to start.... 1. Booked flight from BDL airport to SFO…read moreover Christmas from Dec 17, return on Dec 27/28. Southwest charged the reasonable $35 fee to check a small soft fabric bag. 2. Arrived at BDL airport, flew to Baltimore on Southwest with three hour layover but due to a power outage in SF, turned into a six hour layover. Not their fault, I get it. 3. Arrived at SFO for my flight to BDL on December 27,2025 and was told there was no free carry on luggage, all luggage was charged an exhorbitant fee. One small carry on bag and another bag the same size as the other and the combined fee was $158!!!!!! 4. Arrived at the gate and heard flight crew discussing that we would be taking a short cut to the layover destination in Atlanta. Being a well traveled person, I was wary of the shortcut, and I was correct to worry. I asked the directions of the shortcut and it would be over the Rocky Mountains, in my opinion the roughest, most turbulent area in the US. The shortcut allowed us to reach Atlanta in 3.59 minutes, which was extremely fast, but no paying customer had asked for a three hour turbulent ride where the plane was shaking so hard from the turbulance, the sides of the plane soundd like they were coming undone. I know I was not the only person praying outloud as the plane hurtled through the air fast as a fighter jet. It was so fast that I guess one way to deal with bad turbulence is to hurtle through it as fast as one can, but the resultant feeling was chaos and not safe. 5. We landed more than an hour early and my thought was Well, okay. Great. I sure couldn't sleep on that red eye flight so I will get something to eat, but barely had the chance as there were three gate changes in the time we had, with the last change being a train ride to get to that last gate which was located at the very end of the train ride. All of the passengers, I am guessing about 300 people made a mad dash for the train since we were supposed to board as soon as we got there. No surprise, the train was packed to the gills. I know Frontier does not operate the train, but there were no handrails for me to hold onto and I couldn't reach the straps. I am 5'3" which is not tiny, but there was nothing I could reach and had to rely on the crowd of people to hold me upright. On exiting the train, there was an escaltor which a woman I had visited with fell down because her suitcase didn't fit on the escalator stair. 6. We finally got to the correct gate and when it was time to board, we found out the scanner gun for the boarding passes wasn't working. Yes that's right. The scanner wasn't working, so they had to check everyone onto the plane by searching for the boarding pass number on a list of passengers, then making a call to be sure this was correct. 300 people not being scanned, 300 waiting patiently as it went. 7. We got on the plane and a young girl sitting next to me, who had put her luggage into the bin sideways instead of wheels to the back was told she had to check her bag. The steward gave her a ticket for her bag but he first wrote MIA for Miami airport on the ticket, she corrected him and said she was going to Bradley, but he wrote ATL for Atlanta, and when I called him over and said she is not going to Atlanta she is going to Bradley, he just scratched it out and rewrote it. It is no wonder her bag is now lost and she cannot reach anyone at Frontier to help her find her bag. 8. Last of all, no one seemed in any hurry to get us out of there. The staff stood at the open door laughing and talking long after we were all boarded on the plane. We arrived almost 3 hours late, and when we got there it was freaking forever before baggage came out and as I said, not everyone got their bag. I will never fly Frontier again if only because a $60 charge for a carry on bag is insane and highway robbery. The almost $80 charge for the checked bag ($35 0n Southwest) was insane as well. When all charges were added up, I doubt my flight was cheap. I'd have rather spent it on a more reputable airline and next time I will. Remember, you get what you paid for. I only wish there were stars for BAD. This flight was BAD.

While it is no longer open seat, it is assigned seats but the system is very good so I enjoy it…read more The staff from the front desk to the flight attendants all the way to the pilots are always so nice and attentive. I've never had an issue flying southwest. For some context I am hard of hearing. So with said disability- my ticket says accommodation, now while in the system it says someone is "deaf or hard of hearing" on the plane they don't know it's me until I say something. I'm always greeted kindly and checked on often. I pre-board and my flight attendant is made aware of my special accommodations and I go from there. No feeling different just the extra help and I go about my way. I've never had a plan delay on southwest flights and the process is always smooth. A little joke here and there eases my anxiety as well, so it's much appreciated. They lose one star because now that it's assigned seating the prices have spiked, ticket prices and bag prices. Even though it's still free carry on and free personal, checked bags are pricey.

I used to really enjoy flying Southwest... but after their latest news, I don't think we'll be…read morebooking with them anymore. It's disappointing to see an airline that was known for putting people first take away the very perks that made them stand out. It definitely feels like they've lost touch with what their customers value, and because of that, we'll be avoiding Southwest unless it's absolutely necessary. BRING BACK FREE CHECKED BAGS

We have had good experiences with Breeze in flying in the past. And we have had good and bad…read moreindividuals to work with at the Warwick, RI airport. However, let's emphasize the good. Working on the computer at home trying to complete information to travel is not easy particularly if one has points to use. We therefore went directly to the airport to get assistance and in so doing met with two wonderful individuals at the desk, Kathy and Milton. They each helped us in different ways on varying days but were sincere, kind, and hardworking. They clearly deserve compliments, kindness by Breeze along with any possible way Breeze can reward them.

On time, clean & well organized and a direct flight to our little airport in Sarasota/Bradenton…read more Even scored a major upgrade to Nicest for $125 even though it was a "poor" offer.

We had a flight out of Providence this morning and the lady at the gate was so nice. She was…read moreclear on her PA announcements, she was very kind and friendly when I spoke with her and she was very pleasant with all the customers sitting in the waiting area. Great job and great customer service

Jet blue hates families. I understand there is an option to pick your seat but if you aren't…read moreinterested in a particular row why Jet blue can't seat you with the people you booked tickets is beyond me. The last flight we took there was literally an empty seat beside us and an empty row behind us but they place my son 10 rows ahead of us and wouldn't let him move to our row in the back of the plane. They deliberately separate you in the hopes you will pay extra to sit with your family. They also just randomly pushed back flight times on four flights we had booked costing us an entire day of vacation. Definitely first to worst for jet Blie.

I really really like Allegiant Air. The onlyyyy issue is that if you pay extra for priority…read moreboarding, you are still boarding behind wheel chairs, families with children, veterans, people needing assistance, and premiere travelers. My advice, don't pay for it. They give you a seat when you purchase ticket so no worries about getting in flight. We fly from Providence, RI direct to Punta Gorda. Love me a direct flight. I highly recommend Allegiant Air.

Worst airlines ever. They intentionally disabled online check in so as to collect check in desk…read morecheck in fees. I only needed to get a boarding pass but people behind me were so anxious about the line because they paid for their check in luggage but still need to wait in line to drop their bags & it's only 45 min from departure & 3 of 4 check in desk clerks just went to their legal lunch break! WOW

American Airlines cancelled the flight. The announcer said- uh they are bringing a part from BOSTON…read morebut your guess is as good as mine when. Your baggage is going to be sent to baggage claim. And we don't do refunds HERE- but you can call the number on the card here- but to be honest- they don't really want to talk to you. Daughter was told. NO REFUND - you should have gotten a better ticket (basic 400 tickets- 2 of them) FLY DELTA!!!! so we go to the site page provided and it says- THIS PAGE MAY HAVE TAKEN FLIGHT- unlike the PLANE!

Worst travel experience i ever had flight supposed to leave at 7 at 630 just a few moments piolt…read morerunning test. 20 min later flight delayed have to wait for part from Boston. Miss connection flight have to shorten vacation by full 24 hours and maybe board plain 7 hours later never again will.i fly American Airlines not satisfied at all​