We like flying Delta Airlines. Prior to retiring I had a job where I was constantly traveling. Every week sometimes multiple flights per week I was on an airplane. I've traveled all major airlines and I have to say by far Delta is the best. From the ambience on the plane to the entertainment. Overall most aspects of my flights have been very pleasing. I will say the one opportunity I see is customer service. I worked for a company that prioritizes customer service and safety. I am very in tune with the delicate balance between the two. Having flown Delta for several years and prior to retiring I was diamond with them. I will say my customer service experience has been about 50-50. On our last trip, we flew from Phoenix to Miami with a layover in Detroit. We enjoy the fact that they have entertainment on the flight. I like the TV monitors in the back of the headrest of the seat in front of me. I like this because I don't have to look down at my electronic device. I will say I feel like they are one of the most consistent Airlines when it comes to on time arrivals and luggage. Like I said, I've flown them for many years and never had an issue with my luggage. I've flown other airlines who have lost my luggage, Miss tagged my luggage, but Delta seems to have a pretty good system in place for managing luggage. read more

I despise Delta. Unfortunately I had to sit on their flights twice in the last 3 months and the experience was thoroughly horrible each time. Coming back from Hawaii, our trip was initially delayed. After a few hours of troubleshooting, they decided to cancel the flight so we got vouchers for food and a dingy Motel. So, we try again to leave the following day. Obviously if you plan to go to work the day after trip this is horrible. i had to cancel on a number of my patients which, as a professional, I hate to do so last minute. I just wish that Delta was just as professional but unfortunately not. More recently, I traveled internationally and I was told that certain comfort products were banned according to Delta policy. In the back of my head I figure "okay if it's not TSA approved i can understand that". But when I looked into it further, it turns out only Delta has this policy. Whether it's an inflatable or neck pillow or seat cushion, these products are banned because they want you to buy their premium seats. As consumers budgets are getting Tighter and Tighter, it is very unfortunate that a company that is as big and as global as Delta is pinching pennies At this rate I might as well go for a budget airline if I'm going to be nickel and dimed. In the last year, my partner lost luggage accessories and customer service refused to reimburse him. I'd love to give them the benefit of the doubt but honestly, these back to back mishaps just reflect their poor business integrity. Moving forward, we'll take our business elsewhere. read more

I can honestly say that of all of the miserable experiences I've had with airlines, Delta tops the list. Little did I know that the simple task of creating a username with their brain-dead-sure- to-lose-your-info-and-make-you-start-all-over app that my ticket info would not match my passport. That would have made for a real problem at the airport when trying to board the plane. Oh, but there's a simple solution! Just call and talk to Jimmy Jones or Sammy Smith or whatever other fictitiously named person they have sitting on the other side of the globe. Go straight to jail or pay them the outrageous amount of $200.00 to reissue the ticket with the correct name. The only plus side, as Jimmy explained it to me, is that canceling the ticket and starting all over would cost $50.00 more than getting the existing ticket amended. Trying to figure out what ticket you're actually going to end up with is kind of like a turn of the roulette wheel. When their dumb app chucked its cookies and made me start all over again, we now had a whole new pricing schedule. Granted, round 2 gave me a lower price, but it ended up being a "basic" fare. That $14.00 seat selection fee now became $42.00 Haven't paid to check my bag yet. Can't wait to bend over for that one. All I can say is, THANKS FOR ABSOLUTELY NOTHING, DELTA! I'll be sure to go to Google, Yelp, Facebook, and Reddit to let the whole world know that they should avoid you, your app, and your webpages like the plague. read more

Normally I have nothing but good things to say about Delta, but in Detroit the gate staff was awful. We were late arriving due to a storm system around Detroit that delayed our arrival. We had a very tight connection and we were told that our connecting flight to Denver would be protected, but when we arrived at the gate I asked a Red Coat for help getting to our connection. All she would say is you're too late and there's nothing I can do. According to my watch we had 20 minutes to get to the departing gate. our wheel chair pushers said we could make it. We ended up catching a flight 3 hours later and had to sit in coach rather than comfort that I had pair for. that's the last time i take a flight that connects in Detroit. read more

Delta Air Lines - Denver - Airlines Near Me - Detroit, Michigan

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Located in the Detroit Metropolitan Airport, McNamara terminal, this airport is huge. The baggage check went fairly smooth, we went to the gold member check in by mistake but the checked us in regardless. The TSA portion also went fairly smooth, only about 10-15 minutes to get through the checkpoint. Boarding the plane was organized and also went smoothly even though the plane was filled to capacity. The flight to Tampa, FL left on time and only took a little over 2 hours. We departed the plane and by the time we got to baggage claim our suitcases were ready. Over all a great flying experience. read more

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I had a great travel experience flying into and out of DTW. On the way home I had a medical issue and needed to arrange travel assistance. They had a very visible station to check in at in the terminal. They provided excellent service. I give high marks to Delta on this trip. They did a great job assisting me in getting to my gate. So grateful. Good to know help is available when needed. read more

Delta Air Lines - Delta Terminal - Airlines Near Me - Detroit, Michigan

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Tight uncomfortable plane for a 4 hour flight. They delayed 45 mins before taking off because they were arguing with a guest. We got off the flight and they said they communicated with the next flight that a bunch of passengers were on their way after their own delay. At the gate we asked a delta employee to communicate with the gate aswell as she pointed us into the right direction. Gate A to gate B was a mile away which I and a few guests sprinted the whole way to see the door shut in our face. they claim nobody told them we were still coming. we were there at 1040 and the departure time was 1050. They did not let us on. They smirked sarcastically at us as we pleaded our case. they only offered a discount hotel and a food comp to a kitchen that is closed. 1.9 stars is too high of a rating for Delta. I will make sure to never Fly Delta ever again, I suggest you do the same. read more

Fast and convenient and great service - much appreciated Delta for getting me where I was going tonight safe and sound! read more

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I would leave no stars but I don't think it allows you to do that: the facilities are very nice.,The signage and facilities are very nice BUT the customer service in DELTA is horrible. It's the worst I've experienced in flying for the past 20 years ,especially at this airport, the entitlement syndrome here is beyond belief. read more

I like Delta! Its the primary airline that flies out of my regional airport, Huntsville International Airport. The slight annoyance of Delta Huntsville, is you nearly *always* have to fly straight to Atlanta, which takes under one hour, hang out in the Atlanta airport, and then go to your destination. This seems odd when you are flying to Salt Lake City, or other western American destinations. Back in my TDY days, I flew Delta regularly. Not enough to rack up a bunch of SkyMiles, but enough to be Delta loyal. I've always found the flight attendants to be kind, friendly, and often hilarious! At Huntsville airport, the Delta check-in kiosks generally work great and the lines for anything Delta related have never been ridiculous. Any tickets changes I've had to make with Delta have been relatively painless and they are good about providing vouchers if they oversell a flight, of if my flight was cancelled, delayed, or had service issues. I like the Fly Delta app., and the ability to check in for your flight up to 24 hours in advance. Thanks Delta for countless successful flights and great service! read more

I haven't flown Delta in a long time. I actually really enjoyed it. We took Delta from Las Vegas to Detroit and the flight was around four and a half hours. I saw a sign that said they were America's most awarded airline. They offer free Wi-Fi for Skymiles members. You can sign up for free and earn miles. They also pass out free head phones to use to watch movies or to play games on the touchscreen TV in front of you. They also gave out snacks and drinks. I picked out Sun Chips and a juice. Service was pleasant. However, the seats were kind of tight for my husband and he was complaining. That's to be expected though, because he's on the taller side, so no leg room. read more

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Very disappointing experience. My flight was canceled to due to a lack of adequate fly crew. I guess someone called off and they couldn't get a replacement but why wasn't there already back up in place? I had a Southwest flight get delayed due someone calling off last minute but a replacement was found and the fly still took place. How is it that so many hours in advance they couldn't get a replacement? Then I waited on hold for an hour and a half to speak to an agent over the phone. The website wouldn't even show me all of the next available flights. Needless to say after this trip I will no longer be a Delta customer. Confused about how such a big airline can be so unorganized. Do Not Fly Delta, especially out of Atlanta. read more

amazing experience! I've flown with Delta airlines for 7 years now, and the experience is still holding up! the entertainment is awesome, because all I need on an airplane is a seat monitor. food and drinks are good, those biscoff cookies and sun chips with coke combonation still hits! 10/10 read more

I've been a loyal Delta flyer for years, and I know I can always count on them to get me to my destination comfortably and safely. They have the best amenities in the biz, with Starbucks coffee and Biscoff cookies (the first airline to do them, anyway). Any issue I have ever had on Delta, they have made it right in one way or another (miles, coupons, partial credit, etc). I'm not expecting anything in return for a complaint/suggestion, but I like that Delta actually responds and says they will investigate the issue or just that they're confirm they have read my message. Other airlines I've alerted of issues with flights have mostly just never responded at all. Delta has great service for long haul flights, and are one of the airlines that have the only one-stop international options from my hometown of Omaha. If you're looking for a trusted legacy carrier with comfort and class, Delta is an excellent option. read more

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Today I went through an extremely upsetting and humiliating situation during what should have been a routine service. Even though everything had been properly approved in advance -- tickets purchased and authorization granted to travel with my 5 cats (for 2 passengers) -- I was suddenly told by the attendant, Misung, that I could only bring two bags. There was no clear explanation or attempt to resolve the issue. It honestly left me wondering: was I expected to leave one of my animals behind at the airport? What was even worse was the complete lack of professionalism. In addition to her dismissive attitude, she and another attendant were seen laughing about the situation, as shown in the video. It was public, unnecessary, and deeply humiliating. This is a paid service, and basic respect and professionalism should be the minimum standard -- which was clearly not the case. I am sharing this video to document what happened and to warn others. Situations like this should not be normalized read more

Worst airline I've ever flown with. Every flight was a mess! The first flight was 2 hours delayed with no explanation at all so we missed our connector. The terminal changed a few times so we had to take a train back and forth multiple times. The app wouldn't work and load up my new flight information so I constantly felt in the blind. Then every flight had baggage issues. Our flight back was delayed 2 hours as well so we've been on standby. This was my kids first flight and it was a terrible experience. I'd rather take spirit. read more

Worst airline experience ever. Had an international flight with a layover at JFK. While on the international flight, received notification that the connecting flight was canceled and rebooked for the following morning (16 hours later). After 2 phone calls and 1 visit to counter, received a hotel and a ride to and from hotel but still had to wait until next morning for flight. Arrived at airport at 3:45am for flight. Checked bags, had a boarding pass with assigned seat for the 6:25am flight out. At 5:12am, received an email stating that the confirmation was canceled and that Delta did not have us on a flight and to contact service for rebooking. So basically they removed us from the flight after assigning a seat. Another trip to the counter to be told they can put us on standby for a 9:50am flight. Then have to go to customer service to locate baggage once we arrive at final destination. So it's a prayer that our luggage even arrives at our final destination at this point. Sit and wait an additional 3 hours at the airport for a standby flight now. We were Delta Comfort+ tickets but now standby and will be sitting in main cabin without any compensation. Will NOT be flying with Delta again. Their agents had no solutions and no compensation provided for any of the changes, inconveniences, time lost, downgrades of seats, etc. Delta is not as good as Spirit or JetBlue at this point and don't give a damn about their customers. read more

Delta Air Lines - Airlines Near Me - Detroit, Michigan

Highly disappointed, sat on the tarmac for 1:45 minutes due to weather missed my connecting flight in L.A to Portland (bags in L.A. and I am in Orlando with a 1 way $80 Uber ride back home...and if things couldn't get worst we had to walk from the Delta terminal to baggage claim...Thanks Delta..ruined my entire weekend read more

Delta Air Lines - Flight, time, date etc. - Airlines Near Me - Detroit, Michigan

Delta lies - 1-carry on does not exist. Gate attendant said no space available for 1 bag. Completely disappointed. Would not recommend Delta to family or friends. DL 1776 Tampa to Detroit 8.14.2005 10:30 departure is late as well. read more

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I am writing to share our experience with our flight, which was significantly delayed and ultimately cancelled, causing considerable emotional and financial damage. Nine of us have planned to attend my son's master's degree graduation at Georgia Tech in Atlanta for months. He was diagnosed with autism when he was young, and it's an incredible accomplishment for him to be able to work and complete this degree from a prestigious school, Georgia Tech, in computer science. Seven of us from Sacramento and two from Iowa were heading down to Atlanta to stay there on Friday, including my 102-year-old father. Additionally, I have arranged to hold a seminar in Atlanta for my business, which has required months of planning for the venue, marketing, and other details. Two of us arrived in Atlanta on time with Delta from Iowa. But the 7 of us with the flight Sacramento to Atlanta - DL 904 - May 2, 12:11PM-7:41PM were delayed repeatedly and lied to from 11 am to 11:30 pm, and finally they canceled the flight. They were leading us on and being deceitful for 12 hours! Delta had different plans for us... We are all decapitated... I filed a complaint with Delta, and they issued a $150 voucher and a refund of $88.36. We have suffered a financial loss of several thousand dollars, not to mention the emotional loss. We used Delta exclusively for National and International flights. No more!!! read more

Why did your staff go home and abandon a plane load of passengers in the Detroit Airport at 11pm last night ... only to cancel the flight at 1am after a 5 hour wait with no food vouchers? Your passengers were sleeping on the floor and benches like homeless people. You should be ashamed - you were worse than Frontier Airlines yesterday. Why did your staff know the flight was canceled and go home, but your passengers didn't find out for two more hours? read more

My flight to London leaving out of Detroit was very good. The Delta flight staff had my special meal ready. There was enough space on plane for me to stretch out on the international flight. It hardly made it for like 7 hour flight. read more

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My husband and I were flying to Europe when our flight out of Atlanta was delayed. We approached the Delta counter to explore our options, and that's when Jasmin stepped in. We explained to her that we've had this trip planned to surprise our family and she and went above and beyond to help us. She took our phone number and asked for a few moments to work on a solution. Jasmin took charge and secured us seats on an earlier direct flight--delivering what was hands down the best customer service I've ever experienced. But she didn't stop there. To make sure we made it on time, this absolute superstar ran with us across three terminals--in heels, no less!--to get us to the gate. Jasmin is an incredible asset to Delta, and if there's ever anything we can do to thank her, we'd do it in a heartbeat. read more

Delta Air Lines - Airlines Near Me - Detroit, Michigan

Let me keep it all the way real -- Delta Airlines is a joke. Not only did they lose/stole high-value and sentimental items from my luggage, but the way they handled it (or better yet, REFUSED to handle it) was absolutely disgusting. I returned home on June 29th to find out that my Louis Vuitton purse, wallet, sunglasses, AND my Gucci prescription eyeglasses were GONE. These weren't just designer items -- they were gifts from my father, who passed away last year. You can't put a price on that kind of loss. I filed a claim immediately. Know what I got in return? NOTHING. No claim number. No email. No follow-up. Nothing. Since then, I've called their customer service line five separate times -- and every single time I've been treated like I was the problem. The reps were rude, dismissive, and completely incompetent. One even hung up on me. How do you let a grieving daughter BEG for help and respond with complete silence? Let's be honest: Delta banks on people giving up. They make the claim process as hard and cold as possible, hoping you'll walk away. But I'm not going anywhere. This isn't just about lost items. It's about how a massive airline gaslights its customers, avoids responsibility, and treats people like trash once they've taken your money. Delta -- you've officially lost all trust, all respect, and all future business from me. I'll be filing a complaint with the Department of Transportation, hitting every review site, and telling EVERYONE I know to steer clear of your airline. Do. Better. Delta. Or better yet, just admit that you don't care. read more

My family got me a gift card $1000 for Delta airlines,, for Christmas, 2022. That's sick could not travel for more than a year. tried to transfer it to my wife and or children they would not accept it. Long story short $1000 went down the train because it had an expiration date of two years. Shame on them for at least not allowing it to be transferred to a family member that lives within the same household address shame shame, shame, long live spirit f u delta!!!!!! read more

Worst airline I have ever flown. Your poor planning shouldn't effect my travel. If there isnt enough room for the bags maybe don't say each person gets a carry-on and personal item. If I planned to check my bag I already would have done so. I also hate how condescending all of your workers are. Would it kill them to be nice for one day in their lives? You are just cheap and inconsiderate. And to the worker that told me "you need to have your personal items in your personal bag already" Gee, if I wasn't planning on checking my bag, I wonder why my personal items aren't on me, stupid. read more

Flight cancelled to mechanical issue 2 days in a row. Spent $200 in ubers back home and airport next day for another cancellation. Spent $200 more on hotel and food and uber to from airport. Over $400 total and they reimbursed my just $113. Old crappy fleet breaking down every day. Not an airline, a joke. read more

Here today! For me, I prefer Delta Airlines because this day MY ANGELS was with me, I was so over weight it was embarrassing. Idk if I should admit this outloud but they let me makeit! When I told someone about what happened, they said Delta was good for that. I like the airline because of the complementary gram cookies. Oh don't laugh, I'm a food fatty! They are priced a little higher but a least my 6ft sexy self get more leg room than other airlines. When you're at the kiosk, the staff will just do all the work for you to ease your anxiety and get you on your way. For me 5 stars for great customer service and giving me 3 packs of the cookies with a an evil eye:) Also, our bags came out really fast! Here today. There tomorrow! read more

Delta Air Lines - Texan just touched down! Thank you Delta for a safe arrival! - Airlines Near Me - Detroit, Michigan

if I could give a zero I would. Delta has gone downhill. the employees are not part of this negative review ( they were very kind and compassionate)but the company is terrible. my flight was delayed due to mechanical issues, and another plane was coming to take us to our destination however that plane ended up having mechanical issues as well! our flight was delayed 9 hours and we missed our connecting flight or any other connections to our destination. We were not compensated for our delays and we ended up missing our tour vacation. Delta did nothing to help us. Two planes with mechanical issues???? read more

They totally screwed us. Taking our long awaited trip to Rome and the flt gets canceled. They rescheduled the same flt for the next evening. They paid for our hotel, nice. The next day we find out they changed our seat assignments to middle seats instead of the window and aisle seats we had picked months ago. This is an overnight flt. Not happy! read more

I showed up 35 minutes before my flight. They refused to check my bad. Apparently you have to be there 45 minutes before take off. So much for diamonds. I will be switching to a Chase Sapphire card. read more

Coming back on an international flight through Delta at Detroit International was overall pretty smooth. Going through customs and immigration did not take too long on a relatively quiet Saturday night. The line moved at a reasonable speed and the area to recheck bags and go through security again were easy. Pro tip: Download the Mobile Passport Control app ahead of time and take a picture of your passport, you can go through a faster security line. read more

I thought frontier was bad..... delta is absolute garbage. I thought this airline was supposed to be the best? Nope. Bounce landings, stewardess that refuse to help you meet your tight layovers, and more expensive than the rest. Never ever again. read more

If it was Delta Alpha Phi, it'd be full of hotties, but it's not, it's Delta Airlines. On this occasion, I was very grateful to Delta for getting me to Europe and back safely. There were a few problems of course, but in general I very much appreciate them and their cabin staff and excellent food that they provided. I mean it was not excellent by most standards, but by airplane food standards I thought it was good. Delta was surely good to me, unlike CDG aiport. I didn't have any problem and I just wanted to get safely to my dying mother and then safely back to my darling Barbi and it worked out well. read more

Delta Air Lines - Life delta me this hand - Airlines Near Me - Detroit, Michigan

As most frequent flyers, I have a love-hate relationship with all domestic airlines, for many reasons my favorite domestic airline is Delta Air. Pros: On time record. Excellent customer service. Delta SkyClub lounges. On board experience. Free fast VIASAT wifi. IFE on most planes. Extensive entertaining choices. Wider comfortable seats Food/drinks quality and choices. Easy to navigate Phone app. Seat configuration. Delta One Suite. Checked bags 20 minutes or less guarantee on domestic flights. Easily accessible universal charging ports. Fleet renewal and expansion. Narrow-body: A220-100's & A220-300 replacement for retiring EMB and B717. A321Neo with Delta One Lie-Flat seats replacement for retiring B757. B737-MAX10 (delivery starting 2025) Wide-body 4 class configuration: A350-900 and A330-neo replacement for older B777 and B767. CONS: Most expensive fares, sometimes substantially higher. SkyMiles program is not the most valuable. No miles redemption charts. Hard to use companion passes, and award certificates. There are better airline alliances than SkyTeam. Neutral: Diamond and (by invitation only) Delta360 are one of the hardest and least valuable loyalty program top tier status. The bottom line: If you live near a Delta hub, you are in luck! out of the largest domestic legacy airlines, in my opinion Delta Air is the best, you get what you pay for, though fares are higher, you'll probably enjoy flying with Delta more than any other domestic airline, my only issue, is Delta fares may not always be good value. Happy travels :) read more

Delta Air Lines - Airlines Near Me - Detroit, Michigan

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We bought this suitcase before our trip. It was new. Customer service told us the airline wasn't responsible for it... read more

Delta Air Lines - Airlines Near Me - Detroit, Michigan

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I was initially supposed to fly from Louisville to Atlanta. Due to the explosion on 11/4/25 I had to change my flight to Lexington to Detroit to Austin. In doing such my connecting flight I would have to downgrade to main cabin from comfort. After approaching the gate and meeting Wendy she was able to find me a seat in comfort and make my trip comfortable and worth what I paid. My thoughts and prayers are with those that lost their loved ones in sdf yesterday. I am grateful for the daily compassion of our community in supporting the families of those lost and supporting those who had to change plans. Thank you delta and thank you Wanda for always making delta and this community a pleasure. This is why I will only fly delta. read more

Delta Air Lines - Airlines Near Me - Detroit, Michigan

My name is Maria Atsas, I was travelling as a non rev from Elefterios Venizelos Airport in Athens Greece to London with BA but for a few minutes I lost the flight. I decided to list my self for a flight with Delta Airlines DL203 on September 9th 2025, from ATH-JFK. My internet connection was very bad so I went to the Delta counter to get help, customer service agent Mrs. Mary Markou was extremely helpful & polite, she took care of me in a matter of seconds and made my day better... I felt respected, and happy because I was finally going home and I had nothing to worry about. All airlines need customer service agents with her qualities....A sincere thank you for everything!!! read more

Delta was phenomenal on this trip. Starting in Kansas City, I was greeted by a person who said hey, don't use the machines. Let us check that in for you. Big smiles, great attitude, excellent way to start a trip Flight to Detroit was short and easy, and again, I was well cared for Landing in Detroit with just over an hour in between flights, I was able to get off the plane quickly, grab something to eat, walked three gates down, and was ready to fly to Amsterdam. Detroit to Amsterdam flight was not only uneventful, which is what I want on every flight, but it was well-staffed people with a great attitude, warm smiles, and attentive. Landon in Amsterdam grabbed a quick bite at the airport onto my next flight to Oslo, and again, it was uneventful but with a great staff. Overall, I think that's everything you want in an airline. Thanks, Delta; it was a great trip. read more

A lot, holy heck Without large changes made, I really don't feel this airline is safe for people with disabilities or even minor physical impairments. I wish you could one star review read more