Terrible service ! Called 11 times in order to have someone answer the phone ! The raring should be…read more-1

I have had it with this bunch of thieves and miscreants. The first time I took one to the VIA…read morestation, the guy drove away with his trunk open with my luggage in the back, and this time the guy "forgot" to take out a shopping bag that was beside my luggage. When is Windsor, do yourself a favor and rent a car

Ok, I'm leaving 5 stars for Chesterfield Cab because I didn't even think it was an option as it was…read morerated 1 star. I live in Chesterfield and my husband had a stroke recently so I''m the only driver. I needed a test at the hospital and was unable to drive home myself. I called the Chesterfield Cab number, got someone immediately and set it up the night before. I had to move the time up earlier and change the hospital location at the last minute - all no problem. The driver was from Suburban cab, very professional, reasonably priced and courteous. He even knew a shortcut to get there. I was on time. The cab had great air conditioning - it was 90 and very humid. We had to wait on the return cab about 25 minutes - that's the only thing I would knock off a star for BUT we do not have a lot of cabs in this area cruising around all the time. This is not NY, Chicago or California. It wasn't that big of a deal anyway. We just waited at the door. The rate home was about the same as the rate there even though the traffic was heavier. Overall, this cab company is my new best friend, because I now know there is a service I can call if I get into a pickle like this again. It's also a service I recommend to friends. I would caution everyone against leaving nothing but bad reviews for businesses. In this case, I truly didn't even think I could call this company. That's just wrong. Please be responsible Yelpers. On that note, please know these are not spiffy NYC cabs-but if you need a ride and don't want to hire a limo, they are more than good enough =D EDIT: I wanted to add that they said they serve most of the Macomb county area up to Richmond and down to 8 Mile, and go as far west as Rochester in some cases.

Over the years I've had mostly good experiences the reason 4 stars. Every company has growing…read morepains and ups and downs it's understandable BUT., I'm disappointed I was left stranded today without a follow-up call to say my driver was leaving. This is the reason that 5 stars. There was no confirmation I only had x amount of minutes before they leave. One of their female drivers came to pick me up. She did call to let me know she was outside but didn't answer the phone whan I called her back to confirm I'm at the door looking for her. I've never had anybody leave me stranded they just turn the meter on. The dispatcher did not make it any better blaming me opposed to offering to just send another car out & confirming they should be there in x amount of minutes. She knew I still had to get home. God is good I did not have to walk home in a dress in the dark in the cold in Michigan in November. I don't think it was too much to at least call me back and say hey Lisa we have to be out of here in 60 seconds or I will have to go to my next run. Some kind of follow-up. I have to give consideration two customers at my job when I interact with people even if it's not the company's fault. Shouldn't be too much to ask for the same follow through especially since I've called a cab everyday this week spending almost $100 plus I tip. I guess this didn't matter. Just disappointing

Mike was professional, helpful, and completely on time. I'd highly recommend him especially for…read moretravellers that have a lot of luggage. What a true pleasure!

I just found this listing today and called him for more information…read more I read his "About the Business" page, and he states that he's a Novi taxi company. I called him because I live in Novi, my car is down, and I need a ride to Henry Ford hospital Thursday morning. I called him to find out if he could do it, and he told me that he doesn't make local runs. If he doesn't do local runs, then he should not say that he's a Novi/Bloomfield cab or taxi service. That would be false advertising. I regard that as unprofessional. If he no longer does local runs, then he should state that he does not do local runs.

they have been outstanding, no complaints having been late to work yet. Thank God I trust them…read morecheaper than Uber

My friend needed me to get to her work asap, she was paying for the cab as I left my wallet at…read morehome. She was not outside when we arrived and the cab driver started yelling at me to give him my $200 watch or Iphone for payment of a $10 cab ride!!!! When I said I would not he started to call me names and told me I am a bum. I kept explaining that my friend would be there soon as it was her break, but he just kept yelling. When I tried to report him to the cab company an uninterested dispatch said I needed to call the city to make a complaint, no apology or empathy. Needless to say my friend paid the cab but I will not be taking Checker again and will be reporting that cab driver to the city for his behaviour.

No issue with the driver. Car immaculate. Took us exactly where we needed to be…read more BIG ISSUE getting slapped with a $1.50 wait time penalty. The address I put in Uber was correct. (Screen shots). Driver was 0.25 away from me on the other side of 16 Mile Road. It took me 5 mins to figure out where he was and get him to my place. The driver blamed the Uber GPS. I would be fine with him being a tiny bit late. I WOULD have given 5 stars because the drive was great. Uber cut it's throat with this BS charge. I wasn't hammered at the bar and lost track of time. I stood 5 mins before the pick up time outside my home. I wanted this to be hassle free. Obviously it's not. I will use the business address next door to me next time, and walk over there. I don't own a car, and was hoping this would be less aggravation that the bus or cab. Slightly better. ETA: Uber in under 4 hours adjusted my bill, and took off the time penalty. Back to 5 stars.

Charged cancellation fee, driver instructed us to cancel, then told us to rebook and if paired with…read moresomeone to cancel so he could pick us back up. Then asked us to pay in cash. Support is terrible; no live agents. Even when you ask for one, it just loads forever. then they dont talk to you and send it to a different department to email you in a few days. Loss due to incompetence of drive 49.48 due to telling us to cancel 2x. Will never use Uber again. Driver smelled so bad it gave me a headache. User's recommendation: Just no, pay $80 for parking or use casino free parking.

Ordered a cab to go to the airport it arrived on time there were no issues driver was curious…read more I would order again

I have come to find out that if you are calling from a suburb and your destination is within that…read moresuburb- they won't come. You are not worth the hassle

I had a great experience using Windsor Shuttle Service to cross the US/Canada border during…read moreCanada's COVID-19 restrictions. They were extremely timely, the driver was very kind, and the trip itself was quick and efficient. Thank you for your expertise and an easy trip!

Service was booked by my daughter to pick her up at home and drop her off at the airport and vice…read moreversa for the return trip home. The initial service was acceptable, though the car was dirty with fast food garbage and cigarette butts, and the driver would not answer my daughter regarding payment. They were booked and given the flight number for the return trip but they never showed up at the airport and left my daughter stranded, having to find another way home. Though they are supposedly a 24hr service, they couldn't be bothered to respond to my daughter's phone calls and text messages from the airport. They finally returned her call 4 hours later, after she had already found a return ride with much better service. And then they blamed her for the payment issue when it was their driver who wouldn't answer her inquiries on how or when to pay. I would definitely NOT recommend this service to anyone.

I scheduled a ride through Lightning Taxi to get my wheelchair-bound mother to an appointment and…read moreback when she missed the 3-day MTA scheduling window. Mom was very happy with the service - Jennifer went above and beyond. In fact, mom was so happy that I'm a little worried she might miss MTA on purpose just to hang out with Lightning again. :-) That's a pretty good problem to have.

Needed a quick ride to Bishop AP-Lyft never showed. Driver…read morewas understanding & courteous. Safe drive!