We booked the 7.5-hour cruise online, and the check-in process was smooth. We didn't realize until…read morewe got on the boat that our seating was assigned in a table and shared with two other people. The window seats at the tables are first come, first served, so that's something to keep in mind. The service was good, and everyone throughout the tour was very helpful and kind. The captain and crew were great and provided lots of interesting information about the surrounding area, wildlife, and glaciers. They also offered a tequila tasting when we reached the glacier area, with the tequila served over glacier ice, which was a unique touch. At the end of the cruise, they gave us a complimentary brownie, which was a nice little treat. Drink price and quality plus hot dog that we ordered were good. When booking online, we had the option to choose our meal, and we requested a gluten-free turkey club. Unfortunately, when our section was called for food, the gluten-free meal wasn't ready and took quite a while to arrive. Also the regular snack option included chips and a granola bar, while the gluten-free option came with two bags of chips instead. It would have been nice to have a little more variety for the gluten-free option. Overall, we really enjoyed the cruise, the scenery, and the wonderful staff. It was a memorable experience and I would recommend it.

We had a party of 7 - we got split up and the table we had to share with ...didn't want to share…read moreand were so rude. I would have a staff member present for this awkward table assignment - we did call and went in person the day before to avoid such a debacle and were brushed off. Shane remedied the situation and did comp us a glacier margarita (thank you for that ) the crew was great , but management should reconsider the seating assignment versus the "you get what you get " or mitigate and prevent uncomfortable situations among the guests. However, the weather was great - our captain was great and the crew was great !

Capt Jody and Capt Darryl made this a great experience for our family. We reserved all six spots…read moreon the boat and they took us to get 5+ species of Prince William Sound fish. My 10 year old nephew had never fished before and they went out of their way to help him bring in multiple fish. I would highly recommend Alaskan 4 Star Charters and can't wait to go back again!

I took my family out with CPT Jody just 3 weeks ago. Absolutely awesome. He drove right up to the…read morespot and we hooked Halibut right away. Limited out in rock fish and also caught pink, silver and king salmon. Listen to the Captain, he'll tell you exactly what you need to do to catch fish. You have to leave Anchorage very early to make the 6:30 tunnel. If you are worried consider staying at the Whittier hotel the night before (and get 2 more hours of sleep!) I could go on and on but you can tell this outfit has been around for 20 years. Book it! you won't regret it.

Great service! Guys go above and beyond to listen to needs and advise on what works best. 10/10…read moreHIGHLY RECOMMEND.

This place is is my go-to spot for gear rental in Alaska…read more I've rented rafts from ARK twice before, and just got off the phone to arrange my gear rental for a 100 mile trip down the Chilikadrotna River this coming June. These guys provide the greatest service because: --The gear they provide is always in excellent condition, you don't have to worry about being stranding with sub-standard equipment in the middle of no where. --They are expert outdoorspeople and can give you advice as you gear up. --They know the procedure of getting out into the bush--I want my rafts delivered to a local airfield for shipment outside Anchorage, and that is absolutely no problem, they know exactly what I am talking about. --They keep records and knew who I was when I phoned (nice!). --Had an email confirmation of my order to me within a half-hour. I recommend these guys without any reservations for your Alaskan gear needs for all your adventure trips.

Worked on my boat and gave a newbie like me a lot of friendly advice. They did great work and I…read morewould trust them again.

Spectacular is one of the superlatives to describe the experience with Captain Al and the Northern…read moreExplorer. We hiked, saw bears, doll porpoises, and the most amazing scenes of glaciers from Blackstone Bay. The food was a culinary delight, Christian out did himself each night. Rena oozed hospitality and exceeded our every need.

We just returned from our two week trip to Alaska. The middle part of that was 5 days and 4 nights…read morewith Captain Al and his crew for our cruise. Unexpectedly, we ended up being the only guests as others had backed out. We started out of Seward with a nice trip from Anchorage with Joan and Jeff as our shuttle team. They were both very personable and a pleasure to make the trip with to Seward. We were greeted with champagne and quickly got underway. Our accommodations were exactly as described in the Master suite. After two days of being wined and dined, we finally had to say, the "food is amazing, but we don't eat this much in a day. We need to slow down on the amount" LOL Certainly all you could possibly eat and nicely prepared. En En set beautiful tables for every meal and and our wine glasses were never dry. The weather was not the best for the first few days, so with everyone's agreement, we decided to roll the dice and cross the Gulf of Alaska to head towards Whittier. At that point, the weather became amazing, we did kayaking and had a 13,000 year old cocktail (Bourbon on Glacier ice). Who knew we would go to Alaska to get a tan? We spent the entire time cruising out on the deck getting sun. Captain Al and his team were wonderful hosts. I guess I could address every complaint that has been posted, but I'm not going to give it much credibility by spending any time on it. Yes, the boat is not brand new, but we had no issues on board (except the battery, but that's a little joke between Captain Al and us.). I can't speak to any of the other accommodations because we did not see or use them, but there were absolutely no complaints with ours. We are already considering the possibility of taking friends and going again some time. Thanks for everything Captain Al, En En and Christian! It was the trip of a lifetime! Thanks for being a part of it! Lori and Bob

APR&M repaired our RV years ago to our satisfaction. They are honest and know that reputation is…read moreeverything.

I'm traveling through Alaska. I stopped here to ask about batteries a few days ago and Tim sat down…read moreand called around- he was so great I asked if he do a repair. Even though his bays were packed he squeezed me in to schedule when there was a dry day and they could do the work outside. They replaced two rivets with screws and siliconed around caps for protection. Getting me in prevented a leak and I am on my way better than new. I highly recommend Tim and his staff.

I booked a winter tour with Salmon Berry that started in Anchorage and traveled to Fairbanks. This…read moretour was amazing. We packed so much in to our week but nothing ever felt rushed and we were able to genuinely enjoy each experience. Our tour guide Laura was so knowledgeable and professional and a joy to spend the week with. I have already recommended this tour to 4 friends and cannot say enough great things about this company, the employees, and the adventures.

Just finished the Whittier to anchorage transfer today - a wonderful small group experience. I…read morethink the drive name is Keith? Highly recommend

Was looking for a small inflatable for a tender for the boat. Dewey's and LFS had the same brand,…read moreKachemak Rafts, but Dewey's had a raft 1' longer for about $500 less. Got a 6hp Yamaha for it at the same time and they knocked off more. Saved me about $800 on the transaction.

I had a terrible experience with the service department and my yamaha F250. In the end I got the…read moreboat back (after 5 weeks) and it seems to run the same as when I took it to them. I lost business, was terrified with them tearing my motor apart (after specifically telling them not to). They were behind schedule and always have an excuse why they are not done with the work even after making an appointment weeks in advance. I have been banned from the service department and from buying parts from them, in writing. Truthfully, I had/have zero intentions of ever doing business with them again. Pretty bad after spending $80,000.00 on a boat with them and buying 75% of my maintenance parts from them. My next boat will be a Raider and it will not have a Yamaha on it. Feel free to PM me on FB for more details. Randy Moseman

Absolutely the best built boats on the west coast!read more