Alex, since the moment I called him to time, he finished the pump replacement his been respectful…read moreknowledgeable on the pool business based on my needs he recomended the best pool pump and was fast and also taught me a few things highly recommend Alex Thank you for helping me get the pool going and enjoy it, the price was fair not over priced like some other guys great value for the money. Highly recommend

maintenance was perfect. one day my pump stopped working after the service, my wife didn't submit…read morepayment on time, she received a reminder and was told no service would be provided until pool pump was fixed.....but I see a bunch of 'pool repair' comments...hmmmmm wonder why I didn't receive any suggestions on what to fix or a quote to fix it responding to your response...I am telling the truth, I admitted that she lapsed on payment and you're response supports that, I said she received notification service would not be reinstated until payment received, which you reiterated. I was told that your response to the repair was that you don't do repairs and that it needed to be repaired before services would be reinstated. My review was on the lack of repair options, now if she misunderstood that's her/our fault (see I'm holding her/us accountable). No need to try and air out something that I already said we didn't own up to-payment. If you can make it out on Wednesday you'll get your fee and I'd like for you to provide a quote on repairs, if not, thank you for your service and best of luck in your business.

Our old pool cleaners ruined our pool by only pretending to take care of it. Unfortunately we…read moredidn't notice soon enough and fired them too late as the pool had already started to turn green. I went to get the water tested and was given instructions to do everything myself to get the levels right then decided nah I'd rather pay someone to do it. I am so glad I gave Limping Elk a chance. They only had one review but it was a very positive one so I called them. This company is veteran owned and very responsive. Michael answered the phone on the first ring and came to see our pool that very day. AAAANDD he came back in the same day to begin treatment. The VERY NEXT DAY the pool was blue again! I am more than happy with this service and have decided to hire them for our regular pool cleaning service. Pricing is very reasonable and I highly recommend going with Limping Elk Pools! As someone who prefers immediate responses and texting, this was perfect. Michael responses immediately and gives updates with each visit via text if I'm not present. I highly appreciate the communication. Payment is also easy and convenient. I'm almost glad the other pool cleaners we had sucked because I wouldn't have found this company. I'm a very very happy customer. Thank you!

BEWARE!!! very unprofessional wouldn't let you know they weren't coming until the day of or at all…read more Would always have an excuse as to why they couldn't clean the pool. We haven't been able to get into the pool since 4th of July because they never "got around" to cleaning it. Would still be charging for pool services when said service wasnt done. 0/10 would not recommend i had to find a different company to clean my pool

I moved into a new house six months ago, and we knew the previous owners had maintained the pool…read morethemselves. I hired a local pool service company, but after five months, I was unhappy with the results. After getting a recommendation from a neighbor, I found Marcus & Onyx Stone Pools. From the start, Marcus was responsive and communicated well. He came out to provide a quote, which was within $15 of what I had been paying with the previous service. On the very first visit, I noticed an immediate difference in how the pool looked. There was no debris or brown clumps settled on the bottom, and after Marcus cleaned the filter, the improvement in circulation was obvious. I'm so grateful I found Marcus and Onyx Stone Pools and would highly recommend them!

Every week he takes care of all my pool needs whether it's a cleaning or if it needs salt water or…read morea repair Marcus is always there and always professional highly recommend if I could add more stars I would.

Nice,good competitive price sends updates after service via email pictures. On time every weekread more

We have had this company for several months now. They are awesome. Reliable, professional and…read morereasonable rates. Highly recommend Alliance Pool Care.

I have had Afford-Pool-Service for only three weeks so far. Ashly gave me a reasonable price, I…read morehave had lower quotes, but it looks like I made the right choice on a Pool Service. You get what you pay for. I have had other technicians from other pool services that come and go within 10 minutes or less. Mark is detail oriented, takes the time to make sure that my pool is well taken care of, explains what is going on with my pool, and makes recommendations on what I can do better, (pump run times, cleaner hose floats, etc. So far I am very pleased. Thank You and Keep up the good work!

Afford-A-Pool did a great job in replacing my pool filter grids. They were prompt and had good…read morecommunication. Would highly recommend!

I've had Poolgenx for about 1 1/2 yrs. It's hard now a days to get a pool service that is…read morereliable, knowledgeable n good with pets. Poolgenx has staffing issues, accounting issues n lacks in customer service. Their management team does not have the time to address issues or return a response to text messages. I have a very large pool that if not cleaned or treated properly will develop yellow algae. Because of Poolgenx staff issues their techs do not pay attention as they are brushing the walls of the pool to add additional chemicals if there is algae. Their rotation of personnel n lack of clients key control, have created a lot of issues. A recent tech never returned the key to my gate. It has taken PoolGenx over a month to provide a lock box for their lack of control. Currently my pool service is in limbo because the current tech does not know who will be assigned to my pool. As to accounting issues, I've had PoolGenx tell me that I was past due on my account about four times. They are set up on auto pay but even then PoolGenx argued that they never received payment. Thank goodness for B of A because they quickly called PoolGenx to confirm payment had been received n they had deposited the check. Finally, when hiring a pool service I have to make sure their staff are good with dogs. I have 2 Boston Terriers n they are very friendly n loving. One pool service company tech used the pool pole that is used to brush the pool to hit one my dogs. I have cameras throughout my property so I can monitor everything, so when I saw that I immediately fired the company. The cameras also confirm how much time techs spent cleaning my pool and how much chemicals are used. It's a shame you cannot trust some service companies to provide the service you are paying for.

What I greatly appreciate are the people that responds to my phone calls. I always talk to a…read moreperson(never a machine) and answers at a timely manner, they're very attentive and helpful with my concerns and tries to resolve any concerns I may have. All their service technicians are very responsive and reliable. Geo did the first assessment. He answered all my questions and did a good job in the first pool cleaning. My regular technician is Erik, he also answered my questions and concerns. He is doing a great job in maintaining our pool. I would highly recommend their services. The monthly cost is reasonable.

Helios Pool has been great. We have had them for about a month and half and they are doing an…read moreamazing job so far. They have made owning a pool pain free and the price is incredibly competitive for our area. I would definitely recommend them.

He is responsible respectful and on time and true to his word always know how to do the job or…read moresolve the issue

We had new pool construction and needed a pool guy ASAP!!! I did what I do best and ran to YELP…read more Looking for someone local and Gilberts Pool Services popped up. Sent him a message and he replied right away, he was at our home the very next day and we shook hands and had ourselves a pool guy! He kept his word and made sure our start up was working. Chemicals, cleaning, checking the equipment (cuz what the the hell do we know)! The price for everything he does was totally fair! Ended up with a beautiful clean, clear ready for the long holiday weekend. He's a total recommend

I recently moved to a home with a pool....a green pool. Not only do I know nothing about pool care,…read moreI know I must get the pool cleaned. Gilbert has been servicing my pool since March and it's been a good experience. Honest assessment: there are many options that are a better deal that offer the same.

EXTREMELY UNPROFESSIONAL. After 6 years of being a client with Garrick's dad Ryan, I was simply…read moretrying to communicate that service has not been up to par since his son Garrick had taken over. Our pool has been cloudy for the past month but what was worse was the accumulating algae and now green pool we are having to deal with (see photos). I also had to tell him that our salt light was blinking even though Garrick was supposedly coming weekly to clean and maintain our pool. It had never been communicated with us that it needed to be replaced. I had told him I had been a little disappointed with the lack of communication with us. Being that I had been a client for 6 years, I had never expected such an unprofessional response. He called me crazy and obsessive instead of taking accountability for the lack of communication. Also, PLEASE TAKE THE PHOTO OF MY POOL OFF YOUR YELP ACCOUNT. You never even asked permission to take a photo of my backyard. Glad I found the Yelp account because it looks like everyone has been having the same problems. Good riddance!!

please stopped sending us invoices. Your service ended in April and all payment settled by the end…read moreof April 2025. I have been texting you to stop emailing the invoice in June and July, you never responded. We just received another invoice for August. If the past invoices were error, any further ones will be considered harassment. Also, just fyi, the reason why our pool was green starting in the 3rd week under your care, even though the water was just completely refilled since you started in December, is because you put the chlorine tablet in the wrong space and never cleaned the filter basket. Our current pool guy was able to get rid of the green spots in 2 days.

Priority Pool Service has been wonderful! They first evaluated our pool and thoroughly checked all…read moreof our equipment, which gave us great confidence that we were in good hands. Since that initial visit, Angel has been maintaining our pool and doing an excellent job. Our pool has never looked better, and we are extremely satisfied with the service and care we receive. We also feel that the value they provide is very fair. We had previously gone through two other pool companies, and neither compared to the level of service we receive from Priority Pool Service. We are so glad we found them!

Priority Pool is excellent! They replied quickly to my inquiry, and their tech, Angel Camera,…read moretexted me right before showing up. Angel was incredibly detailed. He cleaned the filter, balanced the water chemicals, and explained everything clearly. He blew me away by taking the time to label all of my pool equipment. It is notoriously hard to get into the crevices of a rock pool, but he managed to clean all of those hard-to-reach spots perfectly. I'm so happy I chose this company--their attention to detail is unmatched