Carolyn, I don't know where you got the story from about my nails and how I plan to get it refunded. It must be one of your other clients you've confused me with. I didn't get my nails done until July 2nd at Spa Emilia (after I went to Delle Amiche), who I couldn't rave about more. They are the perfect example of quality and professional services from a salon, unlike your salon, Delle Amiche. The reason why I made an appt for Tuesday and then cancelled was because by Monday evening, my eyelids weren't as puffy so, I thought it wasn't the eyelashes that was irritating me. I tried to give the lashes the benefit of the doubt and not have to remove them if they weren't the cause of my irritated eyes. I mean, I love to have long lashes and after spending the time and money getting them put in, I didn't want to have to take them off. But by Tuesday morning, my eyes were red and swollen again. I did not make threats or try to blackmail to get you to refund the lash extensions. I said I would be more than happy to give a great review of Mylinh's services if your salon actually took care of me when I complained about irritated and swollen eyelids from the extensions. Instead of taking care of your client and concern for my eyes, all you cared about was keeping the measly $250. As if I cared about the $250!! Now, it's all about the principal. The fact that your salon refused to return my call and refused to remove the lashes for me is completely unprofessional. They had caller id and did not pick up when they saw my cell phone number, but picked up right away when I called on my office number. When Mylinh said you would call back, I expected that courtesy, instead of the immature phone games your salon was playing. I said to Mylinh that this is not a matter that needs to be brought to the courts, but you took that to mean that I want to sue you. Apparently, you must hear that alot from your clients to have to jump to that conclusion. I just feel that your salon did not deserve to be paid if you did not give the service requested. Mylinh never asked me to come in so she could look at my eyes. As an update, when I went to Roque Salon and spent another $90 to get my lashes removed, the technician there was very sympathtic and they were use to removing badly applied lash extensions from other salons. As he removed my lashes, he told me that at first he thought the glue was probably the cause of the irritaion, but when he removed the lashes he saw that the lashes were applied too close to the eyelids and that was why they were poking me and causing the irritation. The false lashes should never touch the eyelids, they should only rest on your lashes. Also, Mylinh didn't wait long enough for the glue to dry so each of my lash had clumps of 2 or 3 lashes, adding to the weight and irritation of my eyes. I was surprised that Mylinh only took 1 hour to put on my lashes - a full set!! When I had Flutter lashes done by Roque about 2 years ago (flutter is only 70-80 lashes) they took about 2 hours. No wonder it was only an hour, she rushed it and the glue did not set properly and the clumped together making my lashes look all sparse and spidery and felt like porcupines. When Roque did the Flutter, even though it was fewer lashes, my lashes still looked full and lush and so soft I couldn't stop touching them. I should have spent the extra $50 and went to Roque to begin with and not have to deal with a hair colorist masquarading as a lash technician. BEWARE people!! Go to Roque for your lash extensions!! Ask for Brian!! He was so sweet and caring when he took off those horrid lashes. Also, isn't it funny how Delle Amiche got someone to write up a positive review on 7/18? I'm never one to write reviews, good or bad, but this salon is so horrible I feel it is my duty as a consumer to warn people. read more