Removing and replacing with new tub. I enjoyed talking to Steve, however, the cost was too high.

They came out and gave an almost 4 digit quote for fixing the vaccuum valve on the outdoor water taps. Said would require two walls cut into, ...and ...we would need to find someone else to fix the drywall, as they do not do that. Called another plummer and got fixed in one hour the next day, minimum charge, without knocking holes in walls. I am glad they were so bad, because I would not have found my new plummer. read more

We have a tankless water heater installed by Delk plumbing. The hot water heater had a problem and it took several calls and several visits before they figured it out and finally fixed the problem. We ended up calling out and paying a different plumbing company to check it out. We were told by the second opinion that the water heater wasn't installed up to code because Delk never grounded it when they installed it. Sloppy work. Not recommended at all. As you can see by other reviews this is not a one time only situation. Also they left huge holes in my wall when installing the hot water heater. read more

Delk Plumbing - Plumbing Near Me - Summerville, South Carolina

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Phenomenal company. We had a water main break and and they came out quickly to assess the problem and would only fix it the proper way instead of doing it halfway which we couldn't be more thankful for! The price was better than we expected and they really did go above and beyond. Hopefully we don't have any more problems but if we do they will be the our go to company. Between the work ethics and price you really couldn't ask for a better company. read more

Delk did our bathroom/shower rough in and added a water pressure booster. They were on time and called ahead as well. He was careful to only cut enough wood/drywall as needed for the project. He cleaned up better than other plumbers we have had to our house. Work so far is outstanding. read more

Delk did a professional, thorough job on the rough plumbing for our new bathroom!

Delk came in and reworked our plumbing from our washer. They never patched the big ugly hole they put in the wall. We had the water turned off for 6 months while we were away and when we came back to the condo our downstairs neighbor complained of a bad leak coming from the ceiling under our laundry area. We called another plumber because our warrantee was expired from Delk. He opened the wall and found fittings that were not properly crimped, one hose was only crimped half way on. We were told from the new plumber that all the other fittings that Delk had put in Were going to need replacing as well. We called Delk just to let them know how bad their plumbers were and of our troubles (having to replace the drywall in the downstairs neighbors house as well as ours) hoping they would at least apologize....the woman on the phone said nothing at all. They just don't care. Beware of this contractor. read more

We had a water heater installed about a year ago. One of the guys slammed his finger in the process and was cussing and cursing through the rest of the installation. The water heater sits in the attic of our town home and since we had hot water we never worried about it after the installation was complete. Fast forward one year and we're trying to sell the town home. Everything went fine during the inspection until he got to the water heater. It's sitting crooked, the vent doesn't line up, the pan is too small, it's secured improperly and it's probably leaking carbon monoxide. Yikes! We called Delk and asked them to fix it. The guys that installed our water heater are no longer with the company. They sent two other guys to look at it and after wispering back and forth for a while refused to fix the problem, claiming 'although the guy in charge of the installation has screwed up from time to time he did install this one right'. He even had the nerve to try to charge me for a service call. What a joke!!! Do NOT hire Delk Plumbing if you want the work to be done properly! read more

Service was awesome!! Great communication to let us know they were coming early. Had a small gas leak and Mike had it fixed in no time. He also took the time to show me some other common potential future issues around the house and what basic maintenance I could do to avoid them. Friendly and fast, more than fair pricing. I will definitely be using them again for any future plumbing needs. read more

Today all I needed was the release valve to my water heater connected. Not a big job, one man, took between 6-10 minutes. When i was given the quote of $200, before the work, I called Delk & explained i believed that that was excessive for such a little job & he took off a token $20 bringing it to $180 for this minuscule job i should have just done myself. When I asked if i could literally just walk across my street to a retired neighbor for 2 minutes & ask him if that was a honest price, the Delk employee said if we did, he would leave. Will I ever use Delks again? NO. Will i ever recommend them again? NO. Awful experience with this company, it is not one I would ever advise anyone to use unless you have so much money you don't mind giving it away for minimal services. read more

Dusty came out and gave us a quote of 200+ for re plumbing a new kitchen sink and 1500ish for running a gas line to a new cooktop. When the 2 guys came out to do the repair they said that they could not do the gas line because they saw some feces under the house and were scared of a possible animal attack. They also told us that they could not do the kitchen sink until we had someone remove the exterior siding of the house and that it would be very expensive to replumb. They did connect 2 bathroom sinks charged us 200 for that. The sinks were leaking after they left, but our brother fixed it. We did not even want them back in our home. We called CC Myers and Andy came out and did both jobs ..the re plumbing (did not have to tear the siding off the hours and it works great) and ran the gas line for less than the 1500 they quoted us for the gas line only. Do not recommend this company at all. I see from the reviews that it is common to have a bad experience with this company. read more

Wow, I'm not sure why this business has such low reviews. I had a kitchen faucet replaced earlier in the year and the crew that arrived was super courteous and installed the faucet quickly. Fast forward 6 months and the faucet still works great. One of the gentleman that did the installation also gave me some helpful tips about the type of faucet I purchased (I pre-purchased it), including the manufacturer's lifetime warranty. He recommended that I scan the receipt or photocopy it before it fades and keep it on hand. At any time (even 50 years from now) if there is a fault with the faucet the manufacturer will replace it. Since I know nothing about plumbing (I'm a new home owner) this little bit of useful information has gone a long way. The only reason that this business is not receiving 5/5 stars is the slightly different cost I was charged instead of the quote I received over the phone. For a simple installation that required no additional work the original quoted price should have been the final cost. Fortunately, the price difference wasn't much, but I still would recommend a more fixed price from the outset. read more

I called Delk Plumbing for my toilet that kept running, They came and looked at it and told me it was a rare toilet (Jacuzzi brand) and they did not have the part on their truck they would have to order it. They charged me $49 service call and did nothing. Told me they would call me back with a price and a date they could do the work. 6 weeks later still had not heard from them, I called them to inquire, The receptionist told me she had been out for a year and the replacement let it slip thru the cracks. she said she would check on the estimate and let me know. A few days later she called and said they could fix it for $175 but would not charge me the service call again, nice of them right? I ordered the flapper from Amazon for $22 with free shipping the exact part and put it on my self, they were going to charge me $175. Not impressed with this company!! read more

Unfortunately Delk Plumbing is who our rental property company and/or property owner uses so I had no choice but to have them come out. 1st visit: The Delk employee was not enthusiastic about his job, he huffed and puffed about the work and clearly would have rather been elsewhere. He snaked the line from the inside out and left, leaving his garbage and sewage covered rags behind for me to clean up. 22 days later sewage was backing up into the toilet and tub again. The property maintenance manager was not pleased to hear the news remembering Delk had just been out. I explained how the 1st visit went and that if it were my property I wouldn't hire them again, but regardless of my input they hired Delk to come out a 2nd time. Knowing I didn't cause the clog and that I'd have to pay the bill if I did, I agreed to have them out. 2nd visit: The two Delk employees that showed up were friendly and this time they snaked the drain from the outside sewage line. When asked what came out of the drain they told me on site it was a wad of toilet paper and that I should "courtesy flush." I asked if I needed to sign anything and was told no and they left. Five weeks later the same problem happened again. At this point I find out the report from the 2nd visit Delk made, the one they filled out after leaving the property and the one I asked if I needed to sign, stated feminine hygiene products were the cause of the 2nd clog. In turn the rental company charged me the $190. The rental company wanted to have Delk out a 3rd time and I immediately declined, it was clear they didn't have the knowledge to realize 4 floods in 3 months wasn't normal. They also clearly couldn't be trusted to write an accurate report, I haven't purchased tampons in 7+ years, hadn't had any female friends over for 8+ months and I'm smart enough to know what does and doesn't go down the toilet. I spent $300 on hiring a different plumbing company; one that wasn't affiliated with the rental company or myself. He suggested using a camera and immediately saw that roots had been growing in the line, thus catching the toilet paper when flushed. When he snaked the line foliage and toilet paper flowed out. I contacted the tenants that resided in the home before me and they informed me they experienced the same flooding issues and that the rental company and the plumbing company already knew about the roots from 3 years ago and were told without proper repair the problem would come back. I have not yet been able to confirm that Delk Plumbing was who originally discover the roots years ago, but during this whole fiasco I was told by the property owner how trustworthy and great Delk is which leads me to believe they have been using them a number of years. Delk Plumbing was recently sent out again by the rental company due to busted fittings on the water line, after the repairs the plumber attempted to get me to sign the paperwork, which I politely declined to do due to the rental company charging me previously, but I did record the conversation the plumber and I had about why I wouldn't sign the paperwork in case it was needed in court when I sue the property owner to recoup the $190. During the conversation I state that I didn't have to sign the last time and the Delk employee responded that the previous plumber was not doing his job if he didn't have me sign. All in all the rental company, property owner and Delk plumbing are not trustworthy, but if it hadn't have been for Delk's false report none of this would have unraveled to begin with. Heed my warning. read more

Terrible. They gave us a quote to do a job. We had to sign a contract, email it to them and give them a deposit of half the cost before they would start. They came out & dug for a few minutes then left and said the job was misquoted and the cost would be almost 3 TIMES AS MUCH as the original quote they gave us. I asked them if they thought I was born yesterday. The water was off so I guess they thought they had us over a barrel and we would agree to any price. I told them we would find someone else to do the job. We did find someone else who did it for much less than the 2nd quote they gave us. It took weeks & several phone calls to get our original deposit returned to us. The gal who answers the phone kept giving excuses about why they hand't return the money yet but they finally did. I would never use them again under any circumstances. read more

SO thankful for this company and for everyone working there! If you are looking for wonderful customer service and an amazing plumbing job, this is the business you need to call! As a mom of 3, I am always busy! I went right to them in the phone book, called them, and they were at my house that afternoon! They quickly got the job done and my check book was thankful too! You guys ROCK!!! read more

I had a very long and drawn outexperience w/ Delk Plumbing. They have a sign up that they were voted Best in th Summerville Journal Scene best of the best for 2013 and some before. My experience lacked a lot. The 2 men who came to install a kitchen faucet did an OK job and also relpaced the seal in a tolilet I had tried to fix w/o success. I decided to have them replace a toilet that had a crack in the tank that I was worried would one day fall to p[ieces and levae me with a watery mess. They didn't have anything on the truck that day to replace my toilet with so I set an appointment for the following week. When they returned the next week they had an elongated toilet and a regular seat and treid to give me the short seat for an elongated toilet because it was only a little short. I refused, Wouldn't anyone else? They had to go and get the correct seat. These guys had done a good job the week before so I didn't watch every move anf that was my big mistake. The toilet wasn't ground level and no grouting was put around the edges of the toilet where it met the floor. When I went to sit on the toilet after they had left the toilet rocked back and forth and I almost fell off in the floor. It wasn't level as I had said and that's because the wax ring wasn't trimmed correctly. If I pushed on the toilet seat the whole thing rocked, rollled, and phantom flushed. I called the next day and had to set up an appt. for the next week due to limited time off and so no use of the toilet for that time period. When two different workers showed up the next week they acted like they knew what they were doing but did'n't . They didn't take the toilet off and check the wax ring for leveling, they went out to their truck and returned with a screw driver, shims, and a hammer. Guess what happened next, they shimmed the toliet to get it level. The shims (plastic pieces used to level) were sticking out from underneath the toilet halfway. Still no grouting either. Am I just picky? I called the next day and requested a refund for the toilet and installation due to shoddy workmanship. It took another 2 weeks to get it but I did. That's the only good thing I can say about Delk. Their turnover rate of workers is high and if you complain about workmanship issues you will be told that the person you name no longer works there. You never know. PS Terry D. owns Delk plumbing Be careful about hiring them. read more

Interestingly, the only review on this site is 5 stars and is written by the owner, Terry Delk. Be very cautious of this company. I had a very routine leak in a pipe in my kitchen, cause by a siding nail. They quoted me a $5,000 whole house repipe stating I had copper pipe that was corroded in my slab. I had no copper pipe and no pipes were in my slab. Once I found the leak myself, it took 15 minutes to repair the pipe. Because they had already charged my credit card, I had to contest it with the credit card company just to get my money back. I still never got an explanation as to why they quoted me the worst case scenario, but in the end the owner and I decided to part ways. I will not be using them again. read more

I inquired via Delk's website to have a gas line added for an outdoor natural gas grill. First, they emailed me back and wanted my phone number. Then I had to continue reaching out to them for a week. They eventually said that they could send some one out on Wednesday. Wednesday came and went, I emailed again and no response. Eventually I gave up on emailing, as it didn't seem to be a convenient way for them to communicate. After a few calls they were able to send a technician to my home to give me a quote. The tech was nice, but I was hesitant to do business with them at this point considering my frustration in dealing with their office. I waited to get a quote from Plumb Pros. Even though the quote from Plumb Pros was a little more expensive I went with them because of my experience with Delk's office staff. read more

Charged me $800.00 to install a water heater located in my garage. Took less than 2 hrs to do. Even with a charge of dumping my old water heater this is robbery. Asked for a detailed invoice and never received one. read more