I placed an order for delivery and was wondering why the total price added $16 more to the order…read more if the "tax is included " then where did the fees come from. I called to ask and a Latina girl answered and told me she didn't know what was happening. She said she'll check it out on her end, then hung up in my face. Now I can't call back because I'm blocked she blocked me. The conversation was normal, I wasn't upset. She had an attitude from "hello this is green bean", all the way until she hung up in my face and blocked me. I'm documenting this incident and going to the department of fair employment.

Everytime I come here I'm greeted and helped. Also they have a sale on something everyday. And…read morepretty stocked on items I like.

Cierra is the best! Always makes me and my service pup Willy feel so welcome. Always laughs and…read moresmiles when we go in. Love it!

Normally I rate this place pretty high as I've always had good experiences with the staff and zero…read moreproblems with disrespect and Gen Z customer service. But today was different. I usually order online and go in and do a simple pickup. So today (5/20/25), I put my online order in at 9:30am and received a text and email confirmation. Showed up three hours later (12:20pm) to pick up my order. After driving 45 min out of my way, and waiting for three customers ahead of me. The man goes to retrieve my order and then comes back and tells me that 2/3 of my order was not available. I asked him why I was not contacted before going out of my way and wasting my gas and my time. They had three hours to do it. He took no ownership of the problem and simple said that whoever filled the order was at fault. He said that they should have contacted me. He offered no apology, and no solution to fix the problem. Just a shrug, as his tone, body language, and demeanor showed that he could absolutely care less about wasting my time and resources. I will (maybe) give this place one more chance to retain my business as a customer. But if anyone reading this knows of a better spot for 420 goods, please feel free to reach out to me and let me know.

Selling products that are over a year old is horrible and happened to me multiple times here. Won't…read morebe happening again though! Value ain't worth that, sorry.

Used to shop here....no more. I went in on the 31st to buy…read moremy supplies. Looked at the specials. My edible brand, Nano, would be on special, buy 2 get 2 on the 3rd according the the plactic coverered special flyers on the counter. I looked at the board on the wall and it said the Nano sale was the 2nd. I ask the lady at the counter and she tolsd me the 3rd. I pointed out that the markee said the 2nd, nand she no its the 3rd...and they would problably do the special anyway. So I didn't buy my supplies. My honey went today to purchase and was told the special was yesterday. I phoned and the lady told me I am a liar. Kinda done with shabby people and business'es. Thet have 2 competetors next door. I liked them but............naw. I don't need to be told I lie.

Such a great variety and selection everytime I come. Amazing customer service and open 7 days a…read moreweek for all my needs. Next to a taco truck sometimes

While visiting family in Bakersfield for New Year's, my boyfriend and I decided to make the drive…read moreout to Off the Charts in McFarland after hearing they had a better selection than dispensaries closer to Bakersfield. We were also excited because of their advertised 80% off first-time patient deal and the "refer a friend, get an eighth" promotion. Unfortunately, from the start, the experience was inconsistent and unorganized. My boyfriend went in first with a buddy so they could both take advantage of the refer-a-friend deal. Somehow, they walked out with neither promotion honored. They were only offered 40% off instead of the advertised 80% for first-time patients, and to make matters worse, they never even received a receipt. Later that same day, I went in myself with a different friend who was referring me. I was actually able to redeem the 80% off first-time patient deal. My friend ultimately didn't even use the refer-a-friend free eighth because the options weren't appealing, and instead settled for the New Year's 40% off deal. What really stood out and not in a good way was the customer service. The budtender/cashier who helped us genuinely seemed like it was her first day on the job. Her demeanor and lack of focus strongly suggested she may have been under the influence, which unfortunately aligned with similar comments I later noticed in other reviews. Every question my friend asked was met with confusion and unclear explanations, often delivered in a way that was difficult to follow. I had to step in multiple times just to clarify what she was even trying to communicate. She appeared unfamiliar with the store's own promotions and policies. Whether this was due to lack of training or misinformation, it came across as unprofessional and misleading. Customer service is usually what sets dispensaries apart, and this was seriously lacking. For a shop that's considered one of the better options in the area, this experience was disappointing. Between inconsistent promotions, missing receipts, and poorly informed staff, it really makes you question what standard they're setting for their customers.

Dr. Luu did a tummy tuck and a liposuction on my self. It hasn't been a month yet and I'm able to…read moresee the results already. Dr. Luu did a wonderful job I 100% recommend him if you need to get anything done. He and everyone in his office are wonderful, you won't regret it. He's very professional, but at the same time very nice and sensitive to his patients.

From the owner: Answer the questions provided on the online form to determine if Medical Marijuana is right…read moretreatment. You will receive official copy of your Medical Cannabis Recommendation by mail in 1-3 business days. A Medical Cannabis card holder is entitled to legally purchase marijuana from any dispensary in the country.

Everything. Fast. Good quality friendly he. Answered. All my questions smooth payment. And…read more Discreet i definitely recommend !!!!!! 10000% good prices.

After 7+ months of biweekly (at least) deliveries i have to say i 100% can't find a better shop…read more They take recommendations, have great specials. Smooth delivery, and FAST. I love their deals and the rewards points are fire. I love their merch too! I can't wait til i can buy a hoodie or something. I tell everyone to go to canngram first. They have regular updates to their menu and even have an express delivery option, oh! And they take online payments/stronghold too! They're local and products are typical fresh, varied, and premium quality. I love that they invest in quality products, and if any manufacturer issues arise, I'm promptly taken care of, and not argued with; Also about the specials and deals too. That positive attitude means a lot to me. Their friendly service is GOLDEN, usually only a message away, and the drivers are all super nice as well. Definitely rockin with Canngram as long as i can.

The staff was super friendly and very helpful. The process was smooth and easy. If you need…read moresome medication, I highly recommend.

We went to a dispensary in Bakersfield- the cart tastes like straight metal then the other one was…read morebroke and sticky all down the side WOULD NOT RECOMMEND!!!

I've been a costumer here for quite some time and will never go back. I went in today to get some…read moremeds and was turned away because they couldn't find me in their system...wow. I couldn't believe it. But it is what it is there's plenty of better shops around that aren't ghetto asf and with better costumer service

From the owner: We have an extremely knowledgeable about the medical we have for different needs. We are very…read morefamily oriented and want all patients needs met. We are here to help veterans with a valid card get Thier medication at a discount. We are affordable to all who is in need. Must have your recommendation and valid I'd. Come check us out.

Good service nice people Best place…read more Easy going don't go everywhere else get er dune

I paid online and with in minutes they respond back. With in two hours I talked to the Doctor. It…read morewent great. The girl called the next day told me they were out of ink and will print my card that I paid extra for when they get the ink. The paper documents came with in a week. Now after a month no card no response from them when a call they tell me the owner have not got the ink yet. Dam it has been thirty days come on. I would not recommend them. They do not do what they say. I have emailed and called to talk to the owner and never called.

New to the area and was pleasantly surprised there was a dispensary close by. I was deep in need…read moreof some edibles and drinks (seltzers & live resin). Upon entering, I was greeted by Nick at the front. He welcomed me in and pitched me the daily special. Unfortunately, the daily special I was interested in was the day before & when I mentioned it was my 1st time there & I came in for those specific products. He ended up honoring the deal! *KUDOS* They have a vast selection of everything someone needs. From edibles, vapes, cannabis infused drinks and pre-rolls. For the most part, they had what I needed. There are a few products I use that they didnt have but it's not the end of the world. The pricing seems in line with what I usually pay in the bay area or the northern central valley. It's actually the 40% in total taxes that drive up the pricing, but it is what it is.... The service was great. From Nick in the front, to the gentleman that was helping me out with my selections. Because they honored a daily special that had already passed, this will be my "go to" dispensary while I'm here in Tulare!

I had been a good customer, moving from my old dispensary because they were so friendly and…read moreefficient. Here is the problem. A friend told me I should try vaping. Token Farms sales associate sold me a stizzy battery and cartridge saying is was good and popular. Wasn't long till battery stopped, now the sales associates said "yeah stizzy is the worst product for returns". I think the next thing was the cartridge didn't work. Again "worst". Don't know what went next, but I was now in the Stizzy catch 22, had a new cartridge they wouldn't refund money for that battery just replace. So now I have another bad battery. Token Farms knows Stizzy is a poor product line I asked why they sold it. Manager Shay said she knew they were bad returned a lot but "we sell so many" (might be paraphrased) but you get the drift. Going in with another broken battery or defective cartridge for which I want a REFUND not a swap, get me off this Stizzy Train. They keep blaming Stizzy's rules. I'm not doing business with Stizzy I'm doing business with Token Farms. We'll see if they'll refund me. Otherwise ta ta and they can keep their product.