Absolutely perfect! Had my system media change done today…read more Tony was my Kinetico representative. Politely called prior to arrival, letting me know he was on his way. Arrived with a smile and a welcoming handshake. Took care of the media change in roughly 40 minutes. Very thorough and very professional! Recommend!

I wanted to update my review as Kinetico did the right thing and fixed the water softener. The…read moregentleman that did the work was prompt, friendly and professional. I also want to clarify that Jason, the gentleman that has been out here several times did nothing wrong. When I was upset on the original call that diagnosed the issue, my response was due to the information being conveyed to me, not at Jason. He was only doing his job, and I was being a less than professional customer. He did nothing wrong. When I called back, a month later, I had already resigned myself to spending $1K to get the softener fixed and have the Chlorinator added. I was calling to schedule an appointment. My issue was not Jason, it was my interaction with the GM, who I did not ask to speak to, who blew all of this up with all up with his tactics to upsell and all the information he was giving me. The day I put my review up here and in a few other places Mike called me again. Kinetico did end up fixing the soft water, but on that call he told me that he'd been talking to the company execs for weeks to try to solve what ailed me and everyone agreed to do the right thing (this happened on the day the review posted - about 7 hours after I posted it). I was happy to have everything resolved, but yesterday he called me again to confirm I was happy with the job.. but when I told him I was not upset with Jason (which was conveyed by the person fixing the softner), he said: He was just trying to be the middleman. Again, my issue is not with Jason, it is with Mike and his pushy behaviors and lack of accountability. If they had just scheduled the installation of the Chlorinator when I called in August, we would not be here right now. If he had just apologized for the whole thing and left it at that, I would not be making this kind of an addendum. He was not the middleman, he was the problem to begin with. If you get a Kinetico Soft Water/RO System (which I love) and ever have to deal with Mike, my suggestion is that you go over the contract/sales agreement and have everything on there that you buy and your initials by everything you decline. Make sure they give you the agreement. I can find my original agreement with what I bought, not what I declined, and the receipts for the fix 5 years ago, but not the agreement about what I bought and declined. If your phone has the ability to record, record the conversation and save the audio file. The three stars I have given are the average of 5 for the product itself and 0 for the GM and his approach.

I recently had the pleasure of working with Rodeo Plumbing, and I couldn't be more satisfied with…read morethe service I received. Keith was dispatched to handle my plumbing issue, and he arrived promptly and ready to tackle the problem. His professionalism and expertise were evident from the start, as he quickly assessed the situation and set to work with a clear plan. I had previously reached out to Roto Rooter, who quoted me over $400 for the repair, but Keith and Rodeo Plumbing offered a far more reasonable solution without compromising on quality. Not only did Rodeo Plumbing save me a significant amount of money, but they also provided exceptional customer service throughout the entire process. Keith took the time to explain the repairs needed and answered all my questions with patience and clarity. It's refreshing to find a company that values their customers and stands by their work. I wholeheartedly recommend Rodeo Plumbing to anyone in need of plumbing services. They have earned my trust, and I will definitely be reaching out to them for any future plumbing needs!

Horrible plumbing company....you can get much better work for much less...QUOTED ME 1700 FOR A…read morewater heater.. I Got it done on both my rental properties for 1100 ea and solid work....Hit up the plumbing plug on Instagram. Best plumber, best prices...no upsells..STAY AWAY FROM CACTUS/RODEO OR WHATEVER TF THEY CHANGE THEIR NAME TO THIS TIME, PLUMBING.....

Booked a water testing appointment at Lowe's and had Robert from Clean H2OPros come out today…read more Professional, no BS, transparent and very knowledgeable in contaminants and also the treatment options. Went though a number of science-backed evidence/reasons on why AZ water is still poor quality from the source - amazing that the State doesn't take water quality seriously - it really is an eye opener! Provided information on various treatment systems including discussion the potential locations for the system install. Regardless, better quality water in our house is a must and it was a decision I think we will not regret.

Unfortunately, I have to write an honest poor review. I have a Hague Water Softener and it's been…read morenothing but trouble since the day I bought it. It's still under warranty yet. I get a cost to replace the whole unit that failed on its own accord of $1700. In addition to that I had to pay $160 service fee for them to look at the unit when it could've easily been diagnosed over the phone. Another point I would like to make, do not buy a Hague Water Softener. It's not built for Arizona water and don't fall into the sneaky trap of needing water pressure reducer installed. It's a trick that they can use to charge you even more money because they have to install a new one. If you really need a new one, verify yourself with a pressure gauge and they're super easy to replace as they are union in and not soldered in.

These guys are great. Had an issue with a water softer (not installed by them) - came out same day…read moreand got it fixed up. Josh was awesome and super helpful. Will be using this company moving forward for my water needs.

Did not realize that it's been 4 years since our last water conditioner system! Called to schedule…read morea filter change and check up and they were able to come out pretty quickly. Adam was great, really professional and knowledgable. He even was able to come out earlier than the time frame which was really helpful. We upgraded out at least 7 year old system to a nicer up to date system with a 5 year warranty. Won't think about using any other company, these guys are great.

Have used them for close to 10 years. They installed and service our RO system and soft water…read moresystem. Reliable and trustworthy.

There is a reason #IntegrityWaterSolutions has all Five Star Reviews…read more My RO went down at Christmas they suffered a break in at their warehouse and were exceptionally busy. You're wondering what happened? the owner Brian came to my house at 5pm on Sunday and handled the challenge. This is the epitome of customer service and I can assure you that #Integrity WaterSolution rocks and they are the best Thank you Brian best in 2026

EASILY my favorite company I've ever done business with in the Valley!…read more I had a unique situation with getting a two stage whole home water filtration system added to my existing salt water softener. Brian was so knowledgeable and passionate when he came out to talk about my home's existing plumbing. When we bought the house in 2022, it was called out on our inspection report that the polyethylene piping from the main to our home should be replaced. After talking with Brian, I felt so good getting CWS to replace and redo the poly with good old copper. Michael came out a few days later and did a beautiful job installing all the copper plumbing and two stage water filtration system that includes the water pressure gauges and bypass valves (which are great to have for servicing and/or if something bad happens in the future). I highly recommend everyone get the psi pressure gauges installed ESPECIALLY with the valley having higher water pressure right now with the ongoing construction needs (which I'll talk about next). After Michael completed his job, the city of Phoenix replaced my water meter. Turns out my old water meter near the street had a leak to it. Once the water meter was replaced I noticed the psi on the gauges climbed to 100-110 (depending upon time of day). For those that don't know, plumbing likes to be in the 50-70 psi range. Anything above 90 and you should really get a plumber out to look at your pressure reducing valve (PRV). While my pressure was high, I noticed my backyard irrigation system was EXTREMELY powerful! The way the water from the main gets teed off between inside of my house and backyard pool + irrigation needs, it was obvious city of Phoenix replacing water meter was the culprit. Whenever a water meter gets replaced, they don't do a good job keeping it clean installing it where sediment will often get into the line and cause PRVs to fail. That's what happened with mine where CWS came out the next day and replaced both of my PRVs with Kyle doing a great job as well. Now, my water pressure is sitting nicely at 70 psi. I like my pressure on the higher side of that 50-70psi Lofty review but I really loved having this company update my plumbing and install the whole home 20" big blue water filtration system! They really do care about customers AND the work they do. There's a VERY GOOD reason their reviews are 5/5 on Google and Yelp! Can't beat their prices too that are VERY transparent! Great payment options and warranty as well! Also, I like the products they use since it's NOT relegated to a single manufacturer. Will recommend them to everyone.

Very easy to work with. The guy who came out was fine, the real winner was whoever the lady I…read morecalled to schedule the thing. So easy and very affordable.

Fair pricing excellent service highly recommended very friendly and very knowledgeable service…read morethank you Vik

From the owner: Legacy Plumbing Solutions is a locally owned plumbing company serving Chandler, AZ and the…read moresurrounding areas. We specialize in both residential and commercial plumbing, including water heater repair and installation, drain cleaning, leak detection, fixture replacements, and remodel plumbing. Founded by two experienced plumbers, Vik and Chris, Legacy was built on honesty, reliability, and craftsmanship. When you call Legacy, you're working directly with the owners ensuring fast service, transparent pricing, and quality work done right the first time. Call or text today for trusted plumbing solutions you can count on!

Excellent experience with this group…read more Geoff came by for a visit and took the time to explain his system and how it works. The man is a straight shooter. Took his time to go over all details of the equipment as well as the installation practices. He gave us all the info and was able to answer any questions with confidence. No high pressure sales tactics. He let us come to a conclusion on our own. Scheduling was quick and seamless. His plumber partner, James, was also very pleasant. Good company here.

Geoff, with Maverick Water Symptoms, came today to check our water softener. His expertise and…read moreknowledge of the local water quality amazed us, as well as his explanation of the types of water softener and water conditioner systems and their components. Above all, we appreciated his honesty in showing us that our softener system is performing at 90% and not in need of a new one yet. We WILL be purchasing from Geoff when the time comes.

John is great at his job. He definitely knows what he's doing and he always has a smile on his…read moreface. For me, there's no other company that can compete. The owner apparently only works with the best in the business and to that I say Thank You! Signed a forever customer!

Thanks for the help! Lawson came to reprogram my sprinkler box and address some issues with my…read moreirrigation set up for my yard and plants. Not only did he do all of that, and quickly, Lawson gave me some great advice on how to get more out of my system and tips for different seasons. They have an incredibly reasonable service cost, especially considering the level of expertise Lawson brought. Have already reached out for another upcoming project.

This is the second time I have used Lawson Family Plumbing. I spoke with Jennifer on the phone and…read morewas scheduled the same day! Harley Knight was knowledgeable and professional. He replaced my garbage disposal and is installing a new water Pressure regulator. I would highly recommend them!!! Thank you! Susan Masles

Donald did a good job at a reasonable price replacing an angle stop valve for the supply line for…read moremy toilet. It was a nightmare situation as a previous contractor broke it and left me abandoned and my main water supply wouldn't turn off so I could literally not sleep for 24 hours as I had to empty a bowl every 30 to 60 minutes (the supply valve is low so it would not accommodate anything larger underneath) or it would flood and ruin the new flooring that was just installed. It did ruin my face board that I had just had installed the day before. He kept blaming me saying by turning the giant nut I somehow ruined the pipe which I don't understand but I did everything to try and loosen the bolt and I found no special instructions or tool that specified one as a necessity to use on it in all my research or that I had done anything wrong, but it had been there for 30 years and was fused on tight and wouldn't budge even with two vise grips, and with the flooding happening I was desperate to get it removed so I thought that continuous commentary was strange. He also said I had to loosen that nut clockwise as if it were reversely threaded but was told the opposite multiple times in my research so again I'm very confused. If something had been critically missed I wish he would've at least told me. I didn't see how he removed it. He walked off with my channel locks which I informed him of immediately but luckily he changed his mind and returned them before I had to leave the next day after he first said he couldn't. I had been thru two days of hell from the previous contractor with 8 hours sleep over three nights. But he did the job and it took him no more than 15 to 20 minutes. There's a really big gash in my wall now where the valve is but I guess he had to do that to cut the pipe. I will have to find a wall cover plate or something to hide it.