Quick, efficient, clean. Plumber answered all questions. Explained what exactly was done. Price was…read more$200 less than all other quotes.

Scheduled an appointment two weeks in advance and was given an arrival window of 8:30-9:30 AM…read more Unfortunately, there was no call and no show during that time. At 9:30, I finally received a text saying the technician was "on the way." I understand that jobs can run over, but it's common courtesy -- and basic professionalism -- to communicate delays to customers ahead of time. People take time off work and arrange their schedules around these appointments. The complete disregard for my time was extremely frustrating and unprofessional.

This company installed my AC unit and have done my maintenance since 2021. The techs are always on…read moretime, knowledgeable and friendly.

The technician came to my house for a late evening service call, checked the entire system, and was…read moreable to diagnose the issue. He was professional, knowledgeable, and respectful. I would recommend this company.

Rich was great to work with, highly recommend. Quick to answer questions, very friendly and helpful!read more

Called them this morning looking to replace my water heater. They were able to come in and replace…read morethe water heater same day. Very friendly and accommodating, would recommend

Tyler was awesome…read more................................................................. ... ..... .............Mic drop!

Ray Pfeifle was my technician. He was kind and professional. He assured me that he could fix my…read moreproblem and he did. Would highly recommend him and the company!!! Sincerely, Susan Masles

If you've ever found yourself in a tight spot (or with tight filters), look no further than WHAT…read morePlumbing. I was practically at my wits' end, wrestling with three over-tightened whole house water filters that just would not move. I had tried every remedy and YouTube tutorial under the sun. And after I had wasted enough money on filter wrenches, straps, and other Amazon best sellers, I decided to swallow my pride and bring in the professionals. Enter the dynamic duo from WHAT Plumbing. They were friendly, professional, and they arrived within an hour of my call. You know that old saying, "It's a two-man job?" Well, this was definitely the case. These guys weren't just swift, but they put in some serious elbow grease, spending ample time to carefully crank off our stubborn filters -- with the precision of a surgeon and the strength of the Incredible Hulk. I'll also admit, there was a part of me secretly relieved that it wasn't a total walk in the park for these guys either--affirming that I didn't simply forget to turn off a valve or switch somewhere along the DIY route. Now, I'll mention cost. In a world where you often pay a premium for urgency, WHAT Plumbing was incredibly fair. Considering the amount of extra effort they had to go through, I'd say more than reasonable. So, will I be calling them again? Absolutely. For their timeliness, efficiency, and for not making me feel like a moron who can't break loose his own filters -- WHAT Plumbing has earned a customer for life. If you find yourself up against a serious plumbing challenge, do yourself a favor and call these guys before going down the Amazon best sellers list. You won't regret it. Now, if you'll excuse me, I have some return shipping labels to go print.

We recently had a 6 year old water heater break unexpectedly (one of the internal heating elements…read morepopped). We called Parker and Sons initially and they tried to rip us off so I went on Yelp and requested a few quotes. What Plumbing responded quickly and was professional but they were not really forthcoming with a quote. The water heater broke on the Saturday before Memorial Day and What Plumbing said they couldn't come out to my house until Monday to give a quote. Over text, they provided a general range but didn't give any details as far as what brand of water heater would be installed. I wanted to make sure it wasn't a crappy brand or that they weren't just going to go to Home Depot and pick one up. Plus, if we waited until Monday and we didn't like their quote, it would have only delayed the process. We wound up going with a different company.

Anthony arrived early for our plumbing appointment. I was very pleased with his knowledge and…read moreprofessional manner concerning our water line leak. Anthony was very patient in explaining our options that we had to correct our plumbing problem. Thanks again for such great service. (Jim in Sun City West) Follow-up: Anthony, along with Yael, and Colen arrived early Friday morning to install our new main water line to our house. From start to finish, they trenched, installed, and tested the new main line in just about six and a half hours. Their work as a team is truly outstanding. When finished they left our landscape neater that it was before they started. The Hansen Family has a winning team with this crew of professionals. Thanks again! Jim (Sun City West)

As we move into summer, our 11 year old AC unit started having days where it would stop blowing…read morecold air. We'd turn it off for a bit, turn it back on and it would work just fine for a few more days. Didn't seem to be a problem with electric, refrigerant, etc. We'd had the unit serviced recently so not much dirt on the unit.. I guess we're lucky because in the few years we've been here both our units have functioned great. Wasn't sure who to call, but we'd had a great experience with the plumbing side of Hansen, so we reached out. Scheduling was very easy. You can do so online, or a real person answers the phone. They offered to have someone out within a few hours! Our problem wasn't that urgent, but it's comforting to know. Benjamin was our technician, and he was great with communication. He diagnosed the problem (leaking fan motor) very quickly, and gave us options for repair. At no time was he pushy about anything, just factual. We were on the fence with repair vs replace, but decided the unit had enough life in it to repair. Ben also gave us figures on replacing with an eye towards the future. He wrote it all up even knowing that we weren't going to buy anything in the short term. This is really excellent customer service, and you can bet when we're ready we will remember. The repairs were done quickly, we got an email with the invoice and pictures of all the areas worked on. The property was left tidy, and it was an overall excellent experience. That was a week ago, and our AC is working better than it has in the past two years.

Joe Buschnell did an excellent job replacing two valves in our home. He was professional, honest,…read moreand his workmanship was top-notch. What impressed me most was how trustworthy he was--I felt completely confident in his recommendations and the quality of his work. Highly recommend Joe for any plumbing needs!

This is the company I have used to install my misting system and also service my outdoor misting…read moresystem. Kyle McCracken is vice president and this company is licensed/bonded and insured. 7 days a week from 7am to 7pm and I've only waited a day or two for my non emergency issues. Give them a call as I highly recommend them.

I had Thomas services come out due to some slow drains. Joe was excellent! Super nice showed me…read morewhat he was seeing and didn't try any upsells or anything pricing was fair and I can't believe how well the drains work now. Highly recommend these guys

This is the second job THS has done for us. They have been excellent and we will definitely…read morecontinue to use them in the future. Technician on both visits was Victor and he is prompt, knowledgeable, and his time estimates are spot on! I strongly recommend this company!