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    Deli Works

    2.6 (5 reviews)
    Open • 5:30 am - 11:30 pm

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    Popeyes Louisiana Kitchen

    Popeyes Louisiana Kitchen

    3.1(20 reviews)
    0.6 mi

    A few weeks ago, I asked my son to pick up dinner on his way home from work. He placed the order…read morethrough the Popeye's app, picked up the food at the drive thru, and drove home. When he got home, he discovered that the item he ordered for himself was not in the bag. Ironically, this was not the first time that this has happened when we ordered at this particular restaurant. I told him to drive back to the restaurant (as I had done the other times when they left stuff out of our bag), but the restaurant is 30 minutes away and he didn't feel like driving back there after a long day at work. Since this has happened to us on more than one occasion at this restaurant, I contacted Popeye's corporate. They offered us 600 rewards points "that you can use immediately on an upcoming order!" No thanks. Instead, I asked them to issue a refund to my son's credit card for the cost of the sandwich he never received. The customer service rep said he would send the request to the store, but "as a reminder, our restaurants are franchisee-operated, and they hold the right to approve or deny refunds at their discretion." That was the last time I heard from Corporate or the franchisee and no refund was ever sent. So now they've lost a customer. Looking at some of the previous reviews for this location, I see that we're not the only ones who have had food missing from their orders. I once owned a franchise (in a different service) and when a customer had a complaint, I did my best to correct the issue. I didn't ignore it. But that's what this owner chose to do. So now they've lost our business. And based on their lack of response to my issue, I'm sure they don't care.

    I stop at Popeyes on my way home tonight. Got the eight butterfly shrimp and the fried pickles, a…read moreside of red beans or rice and a side of mashed potatoes and gravy when I got home the pickles were so greasy all of the breading came off and there was nothing to dip them in, and I was supposed to get a biscuit with my shrimp. Didn't even get that. I think this is the last time I will go to Popeyes in Phillipsburg New Jersey.

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    Deli Works - hotdogs - Updated September 2026

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