I join the several others here in praise of Dr. Neinow. He is an excellent physician. The best I…read morehave ever had. When he left One Medical abruptly and suspiciously in September, I was disappointed to say the least. He'd been my primary care physician for several months--the only one I've been able to find at One Medical or elsewhere who was worth returning to. One Medical sent me a brief, mass email announcing his departure and did nothing to assist me in finding a replacement primary care physician. Nothing. It's been over 4 months since Dr. Neinow's departure, and I still don't have another primary care doctor. I saw someone at One Medical's Castro office last week and was extremely dissatisfied. Not only with this physician's cold and institutional provision of services, but also with how openly this doctor trashed Dr. Neinow. This new doctor told me the reasons One Medical "fired" Dr. Neinow. It was insulting and inappropriate. Dr. Neinow, as soon as you've been able to set up a new practice, I will happily leave One Medical and join. You are an amazing, one-of-a-kind doctor.

I love what Dr. Nienow has been able to do for me him and Cynthia are amazing.. I've never had any…read moreproblems with either of them. 5 stars and will always recommend

Dr. Maeck is pretty darned awesome! :)! My husband has been going to him for a few years now…read more His one staff member I've met, an efficient, intelligent, professional Virgoan gent, is always courteous. I love the vintage chairs in his office! They're just a comforting touch. So, I went into Dr. Maeck's office because my regular GP, was unavailable and his assistant, though surface-level nice, is inefficient with getting my prescriptions refilled. Prescriptions that I need to keep my body alive. I also had a recent issue health-wise. When I explained my recent experiences with my other GP, Dr. Maeck didn't just listen he took action. He literally walked me over to his referral source so I could be seen ASAP. I'm incredibly grateful to Dr. Maeck for taking charge of my situation given what's occurred with my health to bring me to his office has happened two times too many. I need to sort out what's going on. I'm also in the medical field and care for people throughout my work day. It's so nice to genuinely feel taken care of. Dr. Maeck is kind, professional who has a comfy, homey yet functional medical practice. A native Californian like myself, he's just the absolute best! Thanks again Dr. Maeck for your help with both my husband and now myself. We will definitely refer our friends to you.

Dr. Ben Maeck has been my primary care physician for over 15 years - and, in my opinion, he is a…read morereally great doctor. Not only is he a super diagnostician - he is also a truly caring person who makes sure to "get it right" and be there when you need him to see you. I, myself, have had several health care challenges, and he has helped me with all of them - referring me out to specialists, when needed - but also handling matters expertly himself, when needed. There is no way I can recommend him more highly - he is a terrific physician and a wonderful person, to boot. If you are looking for a PCP - look no further. He is a San Francisco treasure - "old school" in every good way - but he's also very, very smart and he will take excellent care of you. Call his able assistant Nick and make an appointment. (You can thank me later.)

Very, very nice Doctor that pays very close attention to what you say sd symptom. His office said…read morethat they were going to send me an order for a blood test, and after 2 weeks, I received nothing. I called the phone number, and was on hold for 30 minutes, and I just got an answering service. There is no easy way to tell your doctor that you did not get the order for the blood test. I do not blame the doctor, I blame the organization that he works for.

My husband has been seeing him at 45 Castro for about a year. So far, we are not impressed. He…read moredoesn't answer messages via health app, email, or by phone. He canceled a scheduled appointment, and the receptionist never contacted us. They lied and said "they called several times" to let us know. Getting prescriptions filled takes a few weeks of constant reminders. I have never seen a doctor's office so incompetent, or exhibit such a lack of caring!

I felt this physician lacked the necessary empathy and attentiveness expected during a visit. He…read moredid not conduct a physical exam, choosing instead to evaluate me from afar, and incorrectly assumed my allergy cough was an infectious sickness. Furthermore, he was googling while I explained my symptoms, which felt highly unprofessional and dismissive. I cannot rate him as a quality provider.

I had to visit Dr Derek (My primary Dr.) for almost a year now and each time I go I get all my…read moreanswers in a short visit or a call back if anything or any test should be done right away. He is knowledgeable, nice and quick in my visit. I highly recommend him.

I've been going to Dr. Hinshaw for 8 months, and despite my thinking it couldn't get better after…read moreevery visit, it somehow does. He is so patient, gentle, kind, knowledgeable, and speaks in a way that is accessible to anyone. I feel exceptionally lucky to have him as my PCP (type of care he provides me is being my primary care physician). Whoever the CEO is: pay him more because I truly hope he never leaves. He is the consummate healer.

Dr. Hinshaw is a superb physician. My wife and I recently were in need of a new GP when our…read morelong-time primary-care doctor suspended her practice. After searching for a replacement a good bit, we finally found Dr. Hinshaw and could not be more pleased with him and the care he has rendered us. He is extraordinarily thorough, curious, and probing without being the least bit intrusive. We are most happy with the care we have received from him and have no hesitation in giving Dr. Hinshaw our most enthusiastic recommendation.

I have been seeing Dr. Murphy for over 10 years, and he has been instrumental in guiding me through…read morethe ups and downs of my Type 2 Diabetes. Dr. Murphy still provides "old school" patient care. I never feel rushed and I always feel heard. He willingly answers all my questions, explains my lab results so that I can understand them and his approach to my treatment plan is thorough and thoughtful. I consider myself lucky to have Dr. Murphy as my Primary Care Physician. His management of my disease and my lack of complications is a testament to his ability.

I waited another week for them to respond to me. They lied and said everything is fine when there…read morewere some test results that some slight anomalies. This doctor and their staff are incompetent. Avoid them, there are more competent doctors out there.

I had originally given this review a two-star rating. I thought they had misbilled me, and I was…read moreready to throw it down. Upon reading my review, Metropolitan Medical Group contacted me and offered to investigate the situation. They responded quickly and made every effort to make things right. That's excellent customer service, and I greatly appreciate that! As it turns out, the issue was with the insurance company's labeling of the charge, and my spending of similar $ amounts in the same time frame that threw me off. -------------------------------- On a last minute appointment with the Metropolitan Medical Group, I decided to see Dr. Dinenberg because he was the first available that day. He was friendly and overall, a nice guy. As a doctor, he had good bedside manner and was patient. He listened to my problem, checked it up, and then explained to me what the problem could be and referred me to a specialist at California Pacific Medical Center. He lent me crutches, which he also spent several minutes explaining how to use, only allowing me to leave with them after I could do several laps in the hallway first. I would recommend the Metropolitan Medical Group to those seeking a medical professional. They are available for last-minute appointments, which is pretty important considering these are appointments re: your health!

When my Dr. moved out of the area, I was reassigned to One Medical. I was able to review the…read moreprofile of many MDs and find someone who fit my needs and priorities. I've been seeing Dan Dinenberg for the past 2 1/2 years and he's the best! The quality of care that I get from Dan and One Medical is fantastic. Everyone should have access to such great care. I have so many good things to say...this is going to be a long review. First off, upon joining up and my initial evaluation Dan and his team identified an underlying medical issue that had been the source of other issues that had gone undiagnosed for MANY MANY years. The level of attention, listening, dot connecting and then coordination across Dan's team that went on in the matter of a short time was amazing. He has both western and eastern medial training allowing him to look at things from multiple points of view. He doesn't seem to have an arrogant bone in his body. He listens, he's patient, empathetic, realistic, curious and a very good communicator and educator. He doesn't pretend to know more than he does, he leverages the expertise of other MDs in the practice when needed. This means I get the benefit of lots of care, experience and perspective for the best outcome possible. Though I don't expect him to remember details about me amidst all of his patients, he remembers little things that make the interactions feel personal. Not only can I make same day appointments (though he might not be the MD that I see) but when I had an urgent need after-hours I had the option to leave him a message on his cell phone versus the on-call. He called me back at 11pm and did realtime scheduling with me for a follow-up appointment. He's very considerate of cost implications and whether or not you have insurance when advising you on approaches though he always makes the medical necessity/bottom line clear. If I've ever walked away and thought of another quick question, I've always been able to email him to clarify which is super helpful. Lastly, I love that I can do lab work form their offices versus going elsewhere. Couldn't be happier with Dan Dinenberg and One Medical.

I'm a new patient of Dr. Hansen. Unlike so many other physicians I've had in the past, Dr…read more Hansen's great asset is he totally listens to you, takes furious notes. He's big on preventive medicine and I'm all for that. His assistant, Eva, is a lovely woman and an absolute pro at drawing blood. Not even a pinch when the needle went in! The office decor probably has not been changed in decades, but, I don't visit for spiffy decor. I want a professional who knows his medicine and I believe 110% that Dr. Hansen knows exactly that.

Went here for the first time over a month ago. Visit went smoothly, Dr Hansen was helpful. However,…read morethey lost my check (because they do not except credit card). They thought I had not paid, called me and looked for it again. Approx. 1 week later it was cashed. 2 weeks after the check cleared, they sent me a bill for the visit. I called several times over the following 2 weeks and left messages each time. No return call. I even stopped by the office during regular hours a and they were not there. I have tried to reschedule another visit for a follow up but they are non responsive.