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    Delehant Michelle C PHD

    2.8 (4 reviews)

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    Physicians Immediate Care

    Physicians Immediate Care

    (49 reviews)

    Where do I even begin? Waiting forever when I was the only person in the place AND made an…read moreappointment. Or the fact that when I finally did see an NP she was barely in the room for two minutes. Then I see her recording our whole conversation on her iPad without disclosing to me that I am Being recorded. I could have let all this go if they had actually helped me but that was not the case. My throat was so bad and swollen I couldn't talk and had to have family come with me to communicate. Since I didn't have strep or Covid they sent me on my way with no meds or any kind of advice other than take advil and rinse with salt water which I had been doing for two weeks already. I had to pay $175 to be seen for two minutes and walk away with no remedy. Fast forward two months and my card was charged another $75 without my consent or any kind of notice. I called and complained for them to say it's policy and what I signed for when being seen. BEWARE! In the end I had to go to a different doctor and it turned out I DID need meds, I will be contesting the charges with my bank for fraudulent since there was barely any services rendered and the services received were less than adequate. Stay far away.

    First time and last time coming to this location for sure...how do you have appointments open for…read morepretty much for hours and then we pick one and wait for over an hour to be seen??? No one was at the front desk for 20min when there was a line. Hospitality terrible. Go ANYWHERE other than here. Unless you have hours to waste.

    Prime Medical Imaging - Handsome waiting room...

    Prime Medical Imaging

    (18 reviews)

    It was mammogram time again. I originally scheduled the appointment for July 16 at 12:30 p.m., but…read morea terrible storm hit the area during the wee hours of the morning causing a power outage. I had no power and everything at home was a bit chaotic. I hate canceling appointments on the day of service because it just seems rude to me. However, I had no other choice in this situation. I called and spoke to an appointment desk representative who was kind, sympathetic, and understanding. The storm impacted so many people, and she was understanding. Rescheduling was hassle free. My new appointment date and time was set for today at 11 a.m. Well, I put the wrong time in my phone calendar thinking the new appointment was 12:30 p.m. (like my previous appointment). I showed up at noon! I was so embarrassed and felt badly. Tio, the representative, was so kind and understanding. I apologized profusely. He told me that they would fit me in. I told him I'm willing to wait as it's totally my fault for mixing up the appointment time. The waiting room is gorgeous and relaxing. I waited for less than 5 minutes! The technician, Tracyna (I hope I spelled her name correctly), greeted me with a warm smile and escorted me to the changing room. She was so kind, professional, patient, and understanding. I apologized to her, too. Tracyna was so gracious and welcoming! We chatted for a couple of minutes while she explained the procedures and answered questions. She has a wonderful sense of humor and sweet disposition. The procedure took about 20 minutes. I hugged Tracyna and thanked her for being a wonderful human being. I like her so much that when I'm in the building again, I'm going to stop by to say hello. Now, you know my story. I highly recommend Prime Medical Imaging. If you go, please say hello to Tio and Tracyne for me!

    I have had x-rays, CT scans, and MRIs here, and they are always professional. The one concern I…read morehave is that the results seem to "not get to" the ordering doctor. I am not sure how they can remedy this but they certainly need to. My last exam, I had a sticky note on the order with the doctor's name and fax number; however, the doctor never received it, though they said thy faxed it. I had the foresight to call the day before my appointment, to ensure the office had the results. They did not, and I had to have it re-sent to the office. The staff is kind, caring, and thorough, but there seems to be something not quite right about ensuring the results get where they need to. I would recommend a "follow-up" protocol be put into place.

    Delehant Michelle C PHD - laboratorytesting - Updated May 2026

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