Been coming here for many years, through multiple healthcare plans for various regular blood tests…read more Always had good experiences with the employees and they took great care. Friendly early in the morning, fast and efficient. When you are nervous and hate needles, easy to pick up small talk and get your attention off what they doing :-) Highly recommend booking online and you will get text messages for easy checkin.

Love quest mokena Illinois. They really keep you on time…read moreThey are great. I love making an appointment and being able to get in within about 10 minutes that makes a huge difference in my day.

My Husband used Dr. Balogun. She is amazing with him. Her & Dr. Smith was able to get him from the…read moredark space he was in. He is more engaged in life and interacting with family and friends. I'm very grateful to both of them. Definitely will refer them to others. Mrs. Washington ​

ACL Labs of Tinley Park. Initially it didn't go well. I stopped in to deliver a medical sample for…read moretesting. The self check in computer allowed me to indicate that I was there to drop off a medical sample, regardless if said the wait time was 24 minutes! Clearly I should have and could have sent it via US MAIL. Then the technician on duty, Monicek came to my rescue. She was able to process me out of there in approximately five minutes after I arrived allowing me to get to my place of business on time to receive my customers at 9a.m. in Joliet, IL.

Debbie Holub has very poor customer service skills. I was contacted, less than 24 hours before a…read morescheduled MRI; to tell me that they cannot perform the test. She told me that the doctor wrote the wrong order and that I would need to make another appointment in more than two weeks, at a different location. At present, I'm unsure if what she said was true. For purposes of this review, it's a moot issue. The problem is Debbie Holub's lack of empathy, her unprofessional decorum & her rudeness. She talked over me on every turn & seemed apathetic at best.

If i could give this place a 0 star review, I would! Terrible patient care and staff is very rude!…read moreOne technician in particular (don't remember her name) was super nasty and kept making remarks while doing my electrocardiogram. Pretty sure the results won't come out correct because I was so stressed throughout the entire exam. Avoid this place!!

I have never left a review for a blood draw, but that was amazing! I did not even tell Tonya stick…read moreme :-) and... I should tell you, I typically get very lightheaded. but, today I didn't. I've never said that getting my blood drawn made my day... But it did today. Thanks Tanya!

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

Very friendly folks with a full staff. Called ahead and got in right away upon arrival. New owners…read morefrom the previous outfit, Franciscan Expresscare. Very clean. Intake process was very fast. Monica the Nurse Practitioner was great. Stated that they do a remote follow-up in 2 days. Will definitely come back for any other urgent care needs!

Dr. Watson helped my non verbal autistic with X-rays. The staff was patient, kind and…read moreknowledgeable. They were close to closing time but I called ahead and they didn't hesitate to tell me to bring my son in. There was no wait and they gave a great quality of care. I will be going here from now on and I highly recommend parents of special needs children bring them here if they are looking for a good urgent care. All of the services of the emergency room without the stress and waiting.

First Of all, I am very confused by people being upset having to wait an an urgent care center. You…read morehave to understand that emergencies don't make appointments and it's nearly impossible to estimate how long each case will take. I went in today and saw Dr. Mitchell. I was beyond impressed with her professionalism and kindness. She was honest, straightforward and did not cut any corners. It has been a long time since I've seen a Dr be so thorough. The receptionist was very kind and trust me some of the patients in the waiting room were not kind to her. I hope not to need urgent care, but if I do, this is my first choice. Dr. Mitchell is an excellent physician. Mary Pat was the medical assistant and she was kind and professional. Thank you to the whole staff for making me feel at ease.

Terrible customer service. I booked an appointment and waited forever. They were seeing non…read moreemergency walk ins before me. The staff was extremely rude.

I went in today to get my Lab work done. But when I checked…read moreMs. Kimberly informs me that I needed the paperwork. But my doctor did not give me one. But I'm so grateful to Ms Kimberly she took the time and help me go through my emails and she had it email to the office. The whole staff there was amazing Ms Kimberly was awesome Thank you so much.

Staff was friendly & flexible. Facility was subpar specifically the restroom was gross, not clean…read morewith dirty walls as well. This location accepts no paperwork unlike other locations -fyi.

Lost my first sample. Had to go back. Realized open later on Wednesdays, fine- my fault. Go at 430…read moreas sign says open until 7. Lady inside gives off attitude asking if I have to "go go" or not because only open 30 more minutes. I said sign says 7. She says well that's wrong. Soooooo friendly.

Came back today for another round of fingerprints and everything went perfectly! Thank you Edith!!…read moreI scheduled online. Parked in front. In and out in about 7 minutes!!! Edith was very professional, did an excellent job. I'm very happy to update my review to 5 stars.

It was mammogram time again. I originally scheduled the appointment for July 16 at 12:30 p.m., but…read morea terrible storm hit the area during the wee hours of the morning causing a power outage. I had no power and everything at home was a bit chaotic. I hate canceling appointments on the day of service because it just seems rude to me. However, I had no other choice in this situation. I called and spoke to an appointment desk representative who was kind, sympathetic, and understanding. The storm impacted so many people, and she was understanding. Rescheduling was hassle free. My new appointment date and time was set for today at 11 a.m. Well, I put the wrong time in my phone calendar thinking the new appointment was 12:30 p.m. (like my previous appointment). I showed up at noon! I was so embarrassed and felt badly. Tio, the representative, was so kind and understanding. I apologized profusely. He told me that they would fit me in. I told him I'm willing to wait as it's totally my fault for mixing up the appointment time. The waiting room is gorgeous and relaxing. I waited for less than 5 minutes! The technician, Tracyna (I hope I spelled her name correctly), greeted me with a warm smile and escorted me to the changing room. She was so kind, professional, patient, and understanding. I apologized to her, too. Tracyna was so gracious and welcoming! We chatted for a couple of minutes while she explained the procedures and answered questions. She has a wonderful sense of humor and sweet disposition. The procedure took about 20 minutes. I hugged Tracyna and thanked her for being a wonderful human being. I like her so much that when I'm in the building again, I'm going to stop by to say hello. Now, you know my story. I highly recommend Prime Medical Imaging. If you go, please say hello to Tio and Tracyne for me!

I have had x-rays, CT scans, and MRIs here, and they are always professional. The one concern I…read morehave is that the results seem to "not get to" the ordering doctor. I am not sure how they can remedy this but they certainly need to. My last exam, I had a sticky note on the order with the doctor's name and fax number; however, the doctor never received it, though they said thy faxed it. I had the foresight to call the day before my appointment, to ensure the office had the results. They did not, and I had to have it re-sent to the office. The staff is kind, caring, and thorough, but there seems to be something not quite right about ensuring the results get where they need to. I would recommend a "follow-up" protocol be put into place.