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    Delaware Valley Nephrology

    5.0 (1 review)

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    3 years ago

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    Nephrology & Hypertension Assoc PC

    Nephrology & Hypertension Assoc PC

    1.0(1 review)
    18.6 mi

    BASED ON THE FRONT DESK - NOT THE DRS…read more I took my mother to a doctor that shares office space with this office. I was waiting to check out for a long period of time and there was a gentleman waiting to check in behind me. I asked the two girls in the office space (not knowing that they were with a different office) if they knew how much longer it would be until the girl came to schedule my mom's appts- the one woman that works there didn't even turn around and said "she must be in a room with a patient or something so you'll just have to wait" then she must've seen the girl and shouts out "you have someone at the window who is impaaaa.....(assuming she was going to say impatient) who is ready to Check out". It was very clear from the beginning that she was bothered by me asking her how much longer it would be. I said to her "that was very professional" and she had some snarky rebuttal. I said "I'm sorry to have interrupted your Facebook conversation" as she was having a loud conversation with another coworker of how she unfriended a guy who is stalking her on Facebook. She proceeded to turn to me - arms opened up and shouts "do you see me on Facebook". And Then told me that we aren't even their patient, that it was a different Drs office sharing space. It only got worse from there... As I told her I work in a medical office and know how a front desk should run. She could've easily said to me from the beginning that she wasn't sure how much longer the girl would be as they are in a different office. Instead she was rude from the very second I asked if she knew how much longer it would be. The gentleman behind me was a new patient for their office (not the dr that my mother saw) and he was appalled by this woman's behavior. As I stated earlier he was standing behind me to check in while is was waiting to check out. Not one person in their office asked him who he was checking in for. He was new and didn't know which window to go to. There was a waiting room full of people witness to this woman's behavior. It doesn't matter if we were a patient of your office or the other physician that you share an office space with - the woman (Cathy) at the Nephrology And Hypertension Associates was rude and unprofessional. She is a poor representation of your practice.

    Hypertension Nephrology

    Hypertension Nephrology

    2.7(3 reviews)
    7.6 mi

    You will typically wait an hour from the time of your appointment to when someone actually comes to…read moreget you. While I am sure my doctor is knowledgeable, her manner and way of speaking do not instill confidence, and she always sounds like she just started yesterday without any training. She is still wearing a mask in 2025, which is not only creepy, but combined with her voice makes her very hard to understand. When I questioned her about the mask on a previous visit she said "I just do what I'm told." Well then.

    I wish I could review the doctors here but I didn't even get that far. I had an appointment with…read morethem and the desk worker Heather was beyond rude. I've never been treated this way in a medical facility and I am shocked they allow Heather to work there and yell/talk down to patients in the waiting room in front of other patients. No privacy or anything, just yelling at me about my information clear in front of strangers. Heather was mad that I didn't have my medical records sent over, I had asked my doctor to do it and for some reason they didn't. She called me earlier that day to yell at me about it as well and talk to me as if I'm stupid. When I got there for my appointment the records were never sent over so Heather came out to yell at me about it, I tried to be nice as I waited two months for the appointment. After they had me pee in a cup, again not even in the back room or anything, they just had me carry my pee out in front of patients... Heather came back out to say the Dr. needs to reschedule since it is now past my appointment time and I should have known I needed my records. I said it was fine I won't be coming back because of her disrespecting me. She tried to use her nice tone and gaslight me as if she was never the slightest bit rude, and never rose her voice at me but whatever. I called and spoke to management and I appreciate the effort she tried to make but it's not worth my time to be at a place who can treat patients like that, I'll go somewhere I can be treated with respect. I've had issues with insurance since I quit my job and went to school full time, needed Medicaid and had to switch doctors. Because of this it was a huge issue getting my blood pressure records over to them. I had a list of my blood pressure readings the nurse at my doctor gave me for the past two years but heather said that wasn't helpful. I understand the issue with this and can take fault I wasn't fully prepared, but records or no records there was no excuse to be treated the way I was there. For a place that treats hypertension, I know mine was through the roof when I left.

    Delaware Valley Nephrology - nephrologists - Updated May 2026

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