I have been here several times with my adult daughter for psychiatric care. Psych patients are…read morebasically ignored. Medication lists are not even entered into a computer so that the facility she is transferred to has a proper list of meds. There is no concern by doctors or nurses that a medical condition could also actually be occurring. Only telepsych is available. A psych patient would be cared for the same just waiting in the parking lot. They can and should do better. This ER unacceptable for psych care completely.

Visited my primary care provider on 3/4. Received an alarming call from her, indicating that my…read moreiron levels were low. Advised to go the emergency room asap. Visited Virtua of Marlton on 3/6. Waited over 2 hours in the ER. ER doctor stated I could be bleeding internally and I needed a blood transfusion asap. Declined. Given iron IV instead. No effect, so ER doctor admitted me, w this claim of me bleeding internally. I had zero signs of blood loss. Stayed, convinced I was bleeding internally, w no other options, given blood transfusion. Raised my iron levels 1 level higher. Gastroenterologist advised me to have a colonoscopy, w zero signs of blood loss, but he said he off for the weekend, so he would do it on Monday, so no rush on his part for someone he just advised was bleeding internally. Skeptical, checked myself out. Received my EOB. One weekend stay, billed $31,515.34 Be cautious, Virtua is a scam!!!!

i rated 3 stars because i was taken to be seen quickly, the receptionist was helpful and the nurses…read morewere sweet to me. i will not rate 5 stars because this er visit was the worst medical treatment experience i've ever had. this was my experience with dr. adam kandil. i have a congenital heart defect, diagnosed with numerous tests detailing exactly what my issue is. i need surgery for my issue and was told to go to the er if i was having intense pain in the meantime. i did as i was told, visited the er at 3:00 am when the pain was too much to bear one night. i want to mention that the rn that looked after me, willa, was very kind and patient. historically, beta blockers helped me with my chest pain, i didn't need pain killers or anything addictive substances. but during my 5 hour er stay, the doctor prescribed me stomach medicine over and over again through my iv. i asked if i can have a beta blocker and the rn relayed to me that the doctor doesn't want to because it's for high blood pressure. i understand that dr. adam kandil is an emergency medicine specialist and not a cardiologist, but surely even he knows beta blockers are a common aid for heart issues? after the 3rd round of anti acids, i decided i would say i'm fine and go home. they asked if i wanted a pain killer prescription and i said okay. i left the er and dr. adam kandil did not talk to me even once face to face. there were about 3 patients at the er total at 3:00 am and somehow i was still unable to see the doctor even once. the worst part is when i went to cvs to pick up the painkiller prescription i was given, the label on the package read that it was anti gas medicine. i've been seeing a cardiologist since middle school and i'm 24 now. i have mountains of medical documentation of my heart problem. to dr. adam kandil though, i was just a very gassy patient, i guess. fyi, i rarely have stomach problems, including indigestion and acid reflux. it's okay to be unfamiliar with a medication issue, but at least try to see and talk to your patient face to face to try and understand the problem. i'm not one to whine and complain, i know medical staff are overworked and underpaid. but even at the busiest of places, i was treated with more dignity than jefferson's emergency room doctor. this was such a terrible experience that i would rather experience cardiac arrest than be under dr. adam kandil's "care" ever again. edit: unrelated to this incident, i went to this er once before for having serious suicidal thoughts due to my demanding job at the time. they took a urine sample, put me in a gown and had me wait on a bed for a long time until someone came in and told me they had no behavioral health staff in the building that day. i was sent home with a hefty bill for care i didn't receive. could have saved me a lot of money and time if i was informed before intake that there was no one who could actually see me. communication within this hospital must be in a dire state or they purposely kept me there for free money. i don't know which one is worse.

From the ER through inpatient, there was not a moment that I could complain about the level of care…read morethat went into the treatment that I received. The teams were organized and efficient, even over the holiday week and snow storm, they were all locked in on my care and kept me, and my support team, fully in the know.

Everyone here made took such good care of me while I was going through a very difficult year of…read moremedical treatment. Everyone was kind and so knowledgeable, from the people greeting patients as they came through the door to the medical staff. It's a clean well run medical center that I will always be grateful for.

The facility was pretty nice- very clean, the staff was speedy. You walk into a main lobby where…read moreyou're greeted by a very friendly greeter, who points you in the direction of the department you're going to. My appointment was pretty on time, which is huge for a doctor!

I needed to find a new primary healthcare provided after I moved and switched health insurance. I…read morefigured I would try this facility since it was close to my house and I liked that they had a wide variety of hours and even walk in hours. My appointment was for an annual physical with Dr. Persily. My appointment was in the later afternoon so I figured they would be backed up and I would have to wait to be seen. I pleasantly surprised when my wait was less then 10 minutes. Dr. Persily was very personable and she takes her time with you. I must say that she gave me the best quality annual physical I have ever had.

4 hour wait in the waiting room. No update. People getting up and leaving and hospital staff just…read moreambling around laughing with each other. Wife is vomiting into a bag in the waiting room and hasn't even been seen yet. this place is a joke.

Let me start by saying I've never experienced having to come to the ER and I have nothing to…read morecompare this experience to. I arrived at 5pm and there were 3 other families in the waiting room. I was called back rather quickly to the intake nurse within 20 mins...that made me happy! Then she takes me back to my ER bed and I'd say by 6:30 they had given me an IV and taken blood samples. Now the wait begins. I was told by 7pm I'd be going for an ultrasound but that didn't happen because apparently they change shifts at 7pm....soooo 9:30pm comes around and I'm being wheeled down for the ultrasound. I will say the ultrasound tech was very kind and by 10pm I was back to the freezing ER room and told I need to wait to see the Dr to tell me my ultrasound results. It's now 11pm and still no Dr. I'll update this post once he comes and I'm released but I just don't think SIX hours in the ER is reasonable, for blood to be drawn and an ultrasound...I could be clueless though. Oh and I guess I'm naive but they don't give patients snacks/food after being in the icebox for SIX hours? This is insanity. UPDATE!! After asking the nurse to see the Dr he finally comes in at 11:30pm and apologizes for the wait and says that's normal for an ER. Waited another 20 mins to get my discharge papers and was free at last! UGH!

Went for blood work prior to all the COVID 19. Got a Saturday there was only one person working…read morethe sign in and one taking blood. But despite that they were fast and efficient. Plus I didn't bruise the next day.

This is the last place I hoped to be But I am in the…read morewaiting room of the ER the rep Arlene was very friendly , nice. They were quick to respond to my bff Mikee, who had a stroke. I am a wreck . Becuz , it happened so fast . The staff were exceptional and they did triage immediately. I am not in good grams of mind since last month my mother died suddenly and now my closest like a hubby to me is not good. Overall, hospital very clean and great ER Dr Cruz excellent bedside manner and in explaining the stroke. This was the hospital I was born many years ago here but overall waiting room has undergone a renovation and impressive . Large high def TV in waiting room . Overall good rating. Just hope my bff will be ok. Plz prayer , waiting is hell and it's been a bad year so cold use some good karma. And news.

Construction cones were not secure and shattered my window during a storm. No call back after…read moreinquiry.

I hate this place I will never go back and hope you don't waste your time there they never listen…read moreto what you say and just want to take your money

I was diagnosed with hypertension on my regular doctor visit at 28 weeks pregnant and had to be…read moreadmitted to the hospital immediately. I didn't imagine that I would stay in a hospital for the next five weeks. Not saying goodbye to my cats was one of the hardest things. For more than a month, not seeing any animals was so hard because I am a huge animal lover. But when I gave birth, my daughter's nurse told me that there was a dog at the hospital that could visit me. And then that afternoon, Bean came to me. I was crying from excitement and happiness; other than giving birth, that was the best feeling ever. She was so sweet and gentle, and just petting her was the most wonderful feeling. Every person in the hospital who loves animals knows that having a dog visit you in such difficult moments means everything to you. Mrs. Katelynn was so thoughtful and amazing; she brought Bean again to see me and she wrote me and my daughter the most beautiful card. Having preeclampsia and my baby coming so early because of that was very difficult, but having that little dog there meant the world to me. I will forever be grateful for the time we spent together. I have a little sticker with Bean's face on my fridge, and whenever I look at it, I remember how happy I was when she was with me. Visiting Paws and Bean is the crucial thing for anyone struggling and just wanting to have a normal feeling about life outside of the hospital. T.St.

100 MILLION NEGATIVE STARS!! I don't even know where to…read morestart. ( This is going to be a long one, but make sure you read ALL of this, it may be the difference between life and DEATH. ) In chronological order, my boyfriend and I had always thought this was a great hospital, soley based on the ER wait time and the sheer size of the facility. So when he had an aneurysm rupture January 6th, 2025, this hospital being less than 10 minutes from his home, would have seemed to be a great option... THAT COULD NOT HAVE POSSIBLY BEEN MORE WRONG! The backstory is that I had a severe AVM brain hemorrhage when I was 16. I died three times before I even made it to Jefferson, I went brain dead there, I spent two weeks in a coma, a month and a half in the ICU, with less than a 1% chance of survival, and emergency surgeries every single day. That was over TWENTY YEARS AGO when today's medical advancemens had not yet been utilized, in a hospital that was much LESS modern and equipped than Virtua. Yet my doctors saw fit to actually treat me, and I am here 22 years later. David Chapman, the brightest light in this entire world, the whole of my existence, and honest-to-God walking angel on earth, WAS NOT EVEN TREATED, NOT EVEN ADMITTED, NOT OPERATED ON, THOUGH HE WAS STILL ALIVE WHEN HE ARRIVED. They did a simple brain scan and declared there was nothing to be done, without even trying. *( MY doctors said the same about me, but as soon as they drained the blood off my brain, they realized they were wrong. )* THEY DID NOTHING FOR HIM. THEY LET HIM LIAY THERE WITHOUT ANY INTERVENTION, TURNED OFF HIS LIFE SUPPORT, AND WATCHED HIM DIE FOR 4 HOURS. To add insult to an already unbearable injury, I was hit and ran over by a car on December 13th of 2025. I am disabled on my left side, and this car completely crushed my right foot, causing it to turn sideways. I spent a hellish week in a bed in virtua, after sitting all night waiting for a bed in excruciating pain, in the very spot where the love of my life was left to die in the ER. Not only were the nurses and the completely inept and unknowlegable, regarding my medication, but one of them ( PEARL) sat there and argued with me about it for an hour, to the point that she called security on me, even though I did not raise my voice once. She then she proceeded to LIE to me and told me the floor doctor said her directions were correct. I spoke to the doctor the next day, and she said she was completely unaware of the entire situation. THREE days after the SIX broken bones in my foot, I had to CONSTANTLY fight off one person after another, who wanted me to get up and walk on it even though I was wearing a splint. They would NOT LET ME SPEAK TO THE ORTHOPEDIC DOCTOR WHO EVALUATED MY X RAYS, and their STUPIDITY AND BELIGERENCE deepened even further when they demanded I put my sideways splinted foot inside a CAM boot. I refused because I was well aware this was completely INSANE MALPRACTICE, so they threatened to kick me out. I had to file an APPEAL, AND SEARCH ON MY OWN FOR THE DOCTOR'S NUMBER BECAUSE THEY WOULD NOT GIVE IT TO ME. He sent his resident to speak with me, and I explained the situation. He took one look at me and shook his head, saying "There is no way you're standing up or walking on this, and there is no logical possibility of putting a splint inside of a CAM boot." After a week of physical and mental TRAUMATIZATION from the staff, I was transferred to an inpatient facility, and was not medically allowed to weightbear for over a MONTH. At this moment, 3 months later, I am still medically required to bein a CAM boot, and cannot walk more than a few steps. Virtua would have caused me permanent and extreme damage to my foot, which is my body's entire weight-bearing and balancing system, causing all SIX fractures to immediately break AGAIN. DO NOT. EVER. GO TO THIS HOSPITAL!!! DO NOT. EVER. TRUST THEM WITH ANYONE'S MEDICAL CARE!!! ALL THEY WANT IS YOUR MONEY. THEY WILL JUST AS SOON LET YOU DIE, AND BUTCHER YOUR BODY, AS LOOK AT YOU!!! THIS ENTIRE FACILITY NEEDS TO BE SHUT DOWN FOR THE SAFETY OF EVERYONE IN GLOUCESTER TOWNSHIP.!!!!!!

Well, since I wrote my 2016 review many things have changed and what was once called "Underwood…read moreMemorial Hospital" is now merely an emergency room way station for the completely modern Inspira Medical Center in Mullican Hill, New Jersey. I recently had the opportunity to visit the ER to be with a church member and I need to report that the quality of the care was excellent. The staff members were positive and helpful. So, the lost star is just due to the age of this facility. Inspira is building a new ER facility across the street for Woodbury and other area residents. I have no doubts that like the Inspira Medical Center the new ER will be amongst the best facliities for health care in the area.

The wait time is so long. Our son felt better after three hours because he had gotten rid of…read moreeverything that was in him. We would have left but, knew he needed fluids. The health care system needs to get their act together!!!

Dr Sebastian has been a wonderful doctor before during and after the kidney donation my mom did.read more