i rated 3 stars because i was taken to be seen quickly, the receptionist was helpful and the nurses…read morewere sweet to me. i will not rate 5 stars because this er visit was the worst medical treatment experience i've ever had. this was my experience with dr. adam kandil. i have a congenital heart defect, diagnosed with numerous tests detailing exactly what my issue is. i need surgery for my issue and was told to go to the er if i was having intense pain in the meantime. i did as i was told, visited the er at 3:00 am when the pain was too much to bear one night. i want to mention that the rn that looked after me, willa, was very kind and patient. historically, beta blockers helped me with my chest pain, i didn't need pain killers or anything addictive substances. but during my 5 hour er stay, the doctor prescribed me stomach medicine over and over again through my iv. i asked if i can have a beta blocker and the rn relayed to me that the doctor doesn't want to because it's for high blood pressure. i understand that dr. adam kandil is an emergency medicine specialist and not a cardiologist, but surely even he knows beta blockers are a common aid for heart issues? after the 3rd round of anti acids, i decided i would say i'm fine and go home. they asked if i wanted a pain killer prescription and i said okay. i left the er and dr. adam kandil did not talk to me even once face to face. there were about 3 patients at the er total at 3:00 am and somehow i was still unable to see the doctor even once. the worst part is when i went to cvs to pick up the painkiller prescription i was given, the label on the package read that it was anti gas medicine. i've been seeing a cardiologist since middle school and i'm 24 now. i have mountains of medical documentation of my heart problem. to dr. adam kandil though, i was just a very gassy patient, i guess. fyi, i rarely have stomach problems, including indigestion and acid reflux. it's okay to be unfamiliar with a medication issue, but at least try to see and talk to your patient face to face to try and understand the problem. i'm not one to whine and complain, i know medical staff are overworked and underpaid. but even at the busiest of places, i was treated with more dignity than jefferson's emergency room doctor. this was such a terrible experience that i would rather experience cardiac arrest than be under dr. adam kandil's "care" ever again. edit: unrelated to this incident, i went to this er once before for having serious suicidal thoughts due to my demanding job at the time. they took a urine sample, put me in a gown and had me wait on a bed for a long time until someone came in and told me they had no behavioral health staff in the building that day. i was sent home with a hefty bill for care i didn't receive. could have saved me a lot of money and time if i was informed before intake that there was no one who could actually see me. communication within this hospital must be in a dire state or they purposely kept me there for free money. i don't know which one is worse.

From the ER through inpatient, there was not a moment that I could complain about the level of care…read morethat went into the treatment that I received. The teams were organized and efficient, even over the holiday week and snow storm, they were all locked in on my care and kept me, and my support team, fully in the know.

Went for blood work prior to all the COVID 19. Got a Saturday there was only one person working…read morethe sign in and one taking blood. But despite that they were fast and efficient. Plus I didn't bruise the next day.

This is the last place I hoped to be But I am in the…read morewaiting room of the ER the rep Arlene was very friendly , nice. They were quick to respond to my bff Mikee, who had a stroke. I am a wreck . Becuz , it happened so fast . The staff were exceptional and they did triage immediately. I am not in good grams of mind since last month my mother died suddenly and now my closest like a hubby to me is not good. Overall, hospital very clean and great ER Dr Cruz excellent bedside manner and in explaining the stroke. This was the hospital I was born many years ago here but overall waiting room has undergone a renovation and impressive . Large high def TV in waiting room . Overall good rating. Just hope my bff will be ok. Plz prayer , waiting is hell and it's been a bad year so cold use some good karma. And news.

On May 17th, I was transported via ambulance to Marlton Virtua Hospital. Jeremiah and Morgan were…read morethe EMTS or Paramedics. I was not well so I am not sure their title . They were terrific. I was scared and sick. When they came to my house,my pup was barking with all the visitors. They didn't blink and he is a big guy. By the time they got me in the ambulance, they had calmed Wilson too. The thing is, they didn't just transport me and dump me off t the hospital. They stayed with me till the Emergency Nurse came to take over. This helped. It's hard to be alone when you are not well.. I appreciated their care and kindness. Then the RN, I think Tiara? Began her professional attentive care calmed me. When you can't breath it creates fear and she was quick to give me care. Jade was already waiting to do a chest x-ray and was as kind as could be. They don't want you to drink anything, when you first arrive till they determine your care. But when you are struggling to breathe you become very uncomfortably dry. My Nurse gave me a sponge wipe for my lips. It sounds small but it so was not. Dr. Sing was terrific and efficient. Answered my questions and admitted me to the hospital. I was eligible for hospital at home because I am a senior . An excellent choice. I had been in this program before. I have asthma that can get out of control and they have been able to stabilize me before. The care you can get at home without being in the hospital is a big plus. A virtual doctor visit every day and 2 RN visits give you the support that you need without the trauma of being hospitalized. The Doctors were fantastic. I can't remember all their names but I do remember a Dr Leu and Dr Malek. There were 2 others and I am sorry I cant remember their names. The Doctors did not just give me medical directives, they partnered with me and planned with me. Very noble. Thank you. My Nurses, Christine, Michael, Joe, Sarah and Emily, all very thorough and compassionate. Even the couriers who delivered needed medicine, equipment and even food were prompt friendly and professional. I am feeling better and those partners are the reason why. Wilson Cheese made a bunch new friends. It's nice when the folks are caring for you, accept and understand your extended family. Thanks to you all.

I came to emergency room with severe pain in my lower right back under my rib cage and difficulty…read moretaking a deep breath. i thought i might be having a female version of a heart attack. They immediately took my info and Nurse Tim immediately did an EKG. After a short wait they did a chest x-ray, Cat scan, bloodwork. They saw a blood clot in lower right lung. Admitted me and probably saved my life. The 2nd floor PCU unit nurses Colline,Megan,Bria were so attentive, kind, and helpful. They are really kind people who care. Julia the phlebotomist was so gentle taking blood, she even gently squeezed my hand after to comfort me because she took almost 5 vials of blood. Mel the tech was sweet. The housekeepng people were also kind and made sure each morning the room was cleaned and mopped and told me be careful until it dryed. The dietary knew immediately to hold the salt in my diet and reminded me each day. Sarah the echotechnologist was super sweet and through. Rachel the ultrasound tech was kind and nicely conversational.Dr David and Dr Fisher were very kind and thorough and available.. Dr Shiff the pulmonologist was so thorough, intelligent and answered thoroughly all my many questions. i can't say enough good about the staff here. Nurse Megan even said it was a pleasure to work with me as a patient. I can't say enough good about my experience here.

The facility was pretty nice- very clean, the staff was speedy. You walk into a main lobby where…read moreyou're greeted by a very friendly greeter, who points you in the direction of the department you're going to. My appointment was pretty on time, which is huge for a doctor!

Everyone here made took such good care of me while I was going through a very difficult year of…read moremedical treatment. Everyone was kind and so knowledgeable, from the people greeting patients as they came through the door to the medical staff. It's a clean well run medical center that I will always be grateful for.

I was born at Our Lady of Lourdes Hospital many moons ago, long before it became part of the Virtua…read moreHealth system. Visiting again brought a wave of nostalgia, but I was pleasantly surprised to see it doesn't feel outdated at all. The equipment (at least on the 5th floor, where I visited) looks modern, and the facility is clean and well maintained. Even the hospital grounds are nicely manicured, giving the place a fresh, cared-for feel.

The Virtua Our Lady of Lourdes is a full-service acute care hospital, offering a high level of…read morespecialty care including cardiovascular, neurosurgery, and organ transplant (kidney, liver, pancreas) ,which is relatively rare in the region.

4 hour wait in the waiting room. No update. People getting up and leaving and hospital staff just…read moreambling around laughing with each other. Wife is vomiting into a bag in the waiting room and hasn't even been seen yet. this place is a joke.

Let me start by saying I've never experienced having to come to the ER and I have nothing to…read morecompare this experience to. I arrived at 5pm and there were 3 other families in the waiting room. I was called back rather quickly to the intake nurse within 20 mins...that made me happy! Then she takes me back to my ER bed and I'd say by 6:30 they had given me an IV and taken blood samples. Now the wait begins. I was told by 7pm I'd be going for an ultrasound but that didn't happen because apparently they change shifts at 7pm....soooo 9:30pm comes around and I'm being wheeled down for the ultrasound. I will say the ultrasound tech was very kind and by 10pm I was back to the freezing ER room and told I need to wait to see the Dr to tell me my ultrasound results. It's now 11pm and still no Dr. I'll update this post once he comes and I'm released but I just don't think SIX hours in the ER is reasonable, for blood to be drawn and an ultrasound...I could be clueless though. Oh and I guess I'm naive but they don't give patients snacks/food after being in the icebox for SIX hours? This is insanity. UPDATE!! After asking the nurse to see the Dr he finally comes in at 11:30pm and apologizes for the wait and says that's normal for an ER. Waited another 20 mins to get my discharge papers and was free at last! UGH!

I needed to find a new primary healthcare provided after I moved and switched health insurance. I…read morefigured I would try this facility since it was close to my house and I liked that they had a wide variety of hours and even walk in hours. My appointment was for an annual physical with Dr. Persily. My appointment was in the later afternoon so I figured they would be backed up and I would have to wait to be seen. I pleasantly surprised when my wait was less then 10 minutes. Dr. Persily was very personable and she takes her time with you. I must say that she gave me the best quality annual physical I have ever had.

For what it is and where it is, it provides adequate medical care that people in Camden and the…read moreimmediate surrounding areas really do need. I have never been a patient here but for years of being a medical sales representative calling on physicians in their medical office building, I have been impressed with the caliber of the Cardiologists especially as well as some of the Primary Care Drs. Parking REALLY should be free though...

I've had to come back here due to an issue a nurse caused me while I was a patient. Some of the…read morephysicians have been downright rude, condescending, and quite inappropriate in their care or lack of toward me. Leadership and management have been taking their time dealing with the issue caused by Cooper. Staff can be quite rude, snappy and very lazy. Security stands there and ignores you when you need help. The care here is hit or miss now that I'm no longer in critical care.

Probably the worst experience ever. Waited SEVEN hours in the eye emergency room. Only to be told…read morethey don't have the proper cornea bandage lens to replace for my eye and they didn't have a cornea doctor look at my eye. What a disgrace to make a patient wait this long. Unless your eyeball is hanging out, I'd avoid this place at all cost and just go to Penn ER since they are connected to Scheie.

Staff very friendly and overall had a good experience. However when told to be there at 6:30AM,…read morethey should clearly state that the doors will not open for check in until 6:30. I took and Uber and we arrived around 6:15. No cars in lot but lights on and saw a couple people walking around. The entrance doors were locked so we tapped on the window to let them know we were outside and was told "We don't open until 6:30". It was 22 degrees out and the wife and I stood at the front door, in the cold, until exactly 6:30 when the doors were opened. The lobby was empty and there was also a secured foyer that was also empty but we were not allowed in from the cold until exactly 6:30. Suggestion: When telling the patient to arrive at 6:30, tell them that the doors will not be open until 6:30 so don't be early.