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    Delaware Fit Factory

    5.0 (1 review)
    Open 5:00 am - 6:45 pm
    Updated 2 months ago

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    Services - Delaware Fit Factory

    Group fitness

    Personal training

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    2 years ago

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    LA Fitness

    LA Fitness

    2.1(98 reviews)
    11.5 miPolaris

    I've belonged to LA Fitness now for 14 months. I visit regularly, and I have to say that I'm a…read morelittle surprised at all the negative reviews! Hopefully this review will change it up a little. I joined in January, 2018 and am able to visit any location. Polaris is closest, and I love their walking track and resistance weight machines. I recently started taking a water aerobics class on Thursday nights, and my dad and I also do some open swimming when classes aren't offered. I feel like for all that's available and the minimal monthly payment, there's quite a bit of bang for your buck. People keep mentioning how disgusting this place is. From what I see, it's the actual clientele who are to blame! Paper towels not making it to the trash can, machines not being wiped off after each use, etc. Pick up after yourself! But, this unfortunately happens everywhere. They do have a cleaning staff, but I'm pretty sure they are after hours. I, myself don't want someone cleaning up around me while I'm trying to workout. "Excuse me, can you move while I run this vacuum?" Anyway, they have shorter hours than other gyms, but still convenient enough. The staff is friendly and they have an app for the Apple Watch, which I think is very convenient for quick check in. There is a women's area with weight machines, for the more reserved. There is a complete schedule of fitness classes and tuition is included in your membership. There is a sauna in each locker room, and the pool is a short course, so 1/2 size to Olympic. Swimmers are always very courteous with sharing lanes to accommodate everyone. All in all, I love being a member here. I split my time between here and another gym because the amenities are different and it gives me the variety I need.

    I want to start by saying that I am an extremely passive and non-confrontational type of Customer…read more I did not go into the gym with the expectation that there was going to be an argument or especially to be berated. Last Wednesday, my friend and I signed up for the 3 day pass at your 2100 Polaris Parkway location, in Columbus Ohio. We went and were greeted by Tyler who at first introduction seemed very kind. My friend and I worked out and loved the gym. Tyler told us he would be sending up offer emails, and to expect prices to go up by Monday, as "the gym is switching back to LA Fitness." We saw this as a ploy to get us to sign up faster, but it didn't deter us from joining. The plan was to use our 3 day passes and then sign up. Tyler called me on Friday, I explained to him that I haven't had a chance to come in, but we were very interested and I would sign up through the offer email. Later that night, I attempted to sign up with my American Express card. I received an error on the next page. I retried with my routing and account information, signed the documents, and went on with my busy weekend. The following Monday (4/1) I walk in and attempt to give my phone number because I haven't received a badge. To my surprise I'm not found in their system. Tyler takes me and my friend back to his office and says that he told us to sign up within the timeframe, as prices would increase. I explain to him that I had. He then asks to check my browser history, as if I'm lying. I show him, which proves I was in fact on the website and received the error and continued to re-attempt. He continued to question my search history and stated that if my search history had shown thecorrect URL that he would have been able to honor the price. My friend and I both questioned the point of the browser history interrogation, and explained in detail exactly what happened: that I signed up, received the error, and retried, but something must have gone wrong. We asked that he please honor the price as it was a system error and not a human one. He continues to badger us, and tells me I should've come in if I had issues. Again, had I known the system wouldn't process the signup, I would've come in; it was a complete surprise that it did not process. This goes on for about 10 minutes. Where I feel he is completely chastising us, and accusing us of lying, and he offers the jump in price of $29.99. I tell him it's not about the $5 difference. It is about his treatment of us. That I'm extremely uncomfortable by the confrontation, and because of his conduct, that I'm leaving and signing up for another gym. As we are walking out, he proceeds to call us clowns and walks away. My friend and I are in disbelief. I have never in my life been treated so disrespectfully by a staff member, let alone a manager. All for voicing our concerns. I am dumbfounded and chose to walk out. Again, because I don't like confrontation. Because he called us "clowns", my friend asks to speak to the Gym manager who is on a phone call at the main front desk. She waits. All while Tyler is throwing a temper tantrum right there behind the front desk, in front of all the incoming customers, loudly complaining about the altercation and making snide comments about us, all the while my friend is still waiting for the manager and is standing right there, just two feet away, overhearing all of it. That it itself is unbelievably unprofessional. His manager, who is still on the phone with a customer, motioned for him to stop (multiple times), but he continued. This went on for 10 or more minutes. There were two other colleagues who were there and can attest to this behavior. I am appalled that someone like this is in a customer service position. A gym is supposed to feel inviting, and that's not how we felt. Our excitement for the gym quickly dissipated. I will never sign up for a membership here as long as Tyler is working there. As a gym in such a competitive environment like Columbus, there should be more thought into who you hire and who you choose to keep on. Especially with a planet fitness right across the street. My friend and I quickly crossed the street, signed up for planet fitness and had a great workout, contrary to how Tyler treated us.

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    Rise Ohio

    Rise Ohio

    5.0(2 reviews)
    0.5 mi

    I love being able to walk to where I need to go. Maybe it is because everywhere I have lived has…read morebeen very walkable. I used to run to go run at a gym. Crazy I know but I was in the best shape of my life. I just don't understand jumping in your car to work out. This is how I first started going to Rise Ohio. I started going to this place partly because I can walk from my house, but more importantly I was looking for a place to be physically active. What I found was so much more. I have participated in Yoga and Woman's Self defence,at this location. I am not only healthier and more physically active, I have gained is self awareness, confidence, flexibility, empowerment, self defence skills, and friendship. I am not going to lie, I was nervous to do some of the self defence skills but I am so glad I did. I can now put someone in a choke hold, how empowering is that! The yoga has greatly helped with my flexibility and back pain. I have seem so much growth in the few short months I have been doing yoga consistently. It is truly something anyone can do If you are looking for some balance in your life please check out Rise Ohio. They offer child and adult jiu jitsu and yoga classes, all available in a welcoming, non intimidating environment. If I can do it, you can too!

    This is a great place to begin your jiu jitsu training. Whether you're looking for kids classes,…read morepersonal fitness, self defense, and/or interested in competing; Rise Ohio is a clean, safe place for the entire family to learn Gracie Jiu Jitsu.

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    Delaware Fit Factory - healthtrainers - Updated May 2026

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