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Del Webb Library

3.8 (5 reviews)

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Fort Mill Public Library

Fort Mill Public Library

(6 reviews)

We are regular library users and normally attend the Rock Hill branch, where staff are welcoming,…read moresupportive, and wonderful with families and young children. Unfortunately, since that branch is temporarily closed, our experiences at the Fort Mill branch have been the complete opposite. I am a pregnant mother of three young children (ages 4, 2, and 1) and visit alone. I make every effort to maintain appropriate library behavior, but anyone with toddlers understands they require constant supervision. On our most recent visit, a staff member named Tom H. approached me at the self-checkout without greeting or offering help and told me to "keep the volume down." When I explained I was trying my best and was actively checking out to leave, he repeated himself and walked away. At the same time, another family with loud, running children was present and not addressed at all. Afterward, I observed Tom H. discussing my family with other staff members. At no point did he ask if I needed assistance, despite clearly seeing I was managing young children alone. This interaction was upsetting and left me feeling judged, singled out, and unwelcome. Based on repeated visits, this branch does not feel like a supportive or inclusive environment for mothers with young children. Libraries should encourage early literacy and family engagement--this location does not. I hope management takes this feedback seriously so no other parent leaves feeling discouraged from bringing their children into a library.

An avid book reader and trying to instill in my kids we are here weekly. I appreciate the free…read moreprograms for children and time Terri and Bethany put into themes and crafts and activities. Compared to libraries where I've lived in Atlanta, Raleigh and Myrtle Beach this one seems to be small and outdated. A plus is they have revamped the kids area with magnets, appropriate seating and some activities for fine motor. I also like the book bundles for grabbing and going when in a rush. I typically have to use SC lends to get the books I want as this library a bit limited in some. Majority of workers extremely helpful and nice but I've also had some experiences that either the person having a bad day or they were just annoyed. The librarians I have established a relationship with though, ROCK!! Would love to see a drive up return book box in the future for all the parents who don't want to unbuckle kiddos but need to return books.

Del Webb Library - libraries - Updated May 2026

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