They took a bite out my son's burger... was already 15 minutes away by the time he opened it and realized I am completely disgusted and of course nobody answered the phone when I called to talk to the manager. Ridiculous read more

Had a epic combo burrito late last night (almost 12 am) all I have to say the cook on the late shift is awesome best burrito ive had for awhile brought me back to the original Del Taco ('Naugles) very yummy! read more

The amount of time they make the people inside wait is ridiculous. They help 5 or 6 drive through. Coustom era before the one person inside. read more

love del taco but this location has some of the stupid females working here, passed by today and the girls were just staring at the tv instead of giving me my order that was ready, i have worked at fast food it isn't that hard, the service is always awful,and wit my big order she gave me 3 packets of sauce i think one for each person oh & no napkins, no forks for my chili cheese fries, oh and they're stingy wit the food haha down baddd‍ read more

Del Taco - they always load up my chili cheese fires idk what happened wit this location, this is not my moneys worth - Mexican Near Me - Perris, California

Although Del taco is one of my favorite fast food places I try hard to avoid this location. Used to have good service and then they had a woman employee who is extremely rude who is no longer there. Eventually I started going back and it was much better service for a few weeks. Went out of town for a while and came back. Went last night and the night cashier was extremely rude also. Had a thuggish attitude. Once I started exerting a negative attitude towards him, he realized that I was completely capable of calling him out on it and wouldn't be fixed average pushover Patron, he got completely nice towards the end. Burger was slapped together and it was missing the bacon. Highly recommend until they get some professional structure to stay away from this location read more

Took over 10 mins for them to get me one burrito and small fries for my lunch and admitting that they ignored my order for drive thru with no compensation for my wait terrible. read more

Really ticked off right now. The young woman working the drive thru window has the WORST attitude. She told me my total which was double what it should've been and she said it multiple times because I questioned her about the total. There's no way my food was over $60. She very rudely asked me what I ordered when she knew darn well what I ordered. So I repeated it just for her to suddenly change the total to half of what she originally said multiple times. The asked if I would back up behind the window and pull back up! No freaking way! She really needs to change her attitude and on top of that, have better customer service. And.... Was she trying to rip us off?? I really wanna talk to a manager about this nonsense. read more

I have never had a bad experience at del taco. I can honestly say that their food is some of the best food I've ever tasted when it comes to fast food. I've been eating del taco for as long as long long as I can remember and there's never been an experience where I didn't thoroughly like their food. read more

Drove thru this evening. Not a lot of cars so not very busy. They didn't put all of my order in the bags! Didn't realize this till I got home. Also didn't realize I wasn't given a receipt! Otherwise I would've called the number on the receipt to complain. Consequently, I am posting this review. I tried calling the number on the website...no answer. Del Taco usually gets my order right, so it's upsetting when they screw up an order when they're not that busy! Oh well, lesson learned. read more

Horrible services I ordered a large asada nacho and this is what I got. Waited in a long drive through for this. read more

Del Taco - Large asada nacho. - Mexican Near Me - Perris, California

What you see on TV is not what you get! I have to say the person taking orders was polite, voice nice and clear. BUT, if you are craving their carnitas, just order a bean burrito cuz that's mainly what's in it! Could not taste carnitas at all. Thumbs down on carnitas torta! read more

Computer is always down they say and therefore, I can't order anything. I personally don't think that's the case. It happens too often.

Customer service was absolutely horrible, order 6 items and gave me 6 packets of sauce! I understand they don't get paid enough but come on now. LOL. The 2 star review speaks for itself, horrible del taco + management. read more

Janet manager was here when I came back on monday. She wouldn't honor the fact that customer is always right and only gave me a refill on my drink. I will not let this issue go for the simple fact. Customer service is bad at this store. The left hand doesn't know what the right is doing. read more

Del Taco - Refused to honor their customers. As I was about to leave another customer came in to complain and she too was dismissed. Wow I'm not wrong. - Mexican Near Me - Perris, California

Del Taco is the best of the best when it comes to fast food. Is it authentic Mexican? No. Will it change your life? Probably not. However, it is delicious, cheap, fast, and there are plenty of vegetarian and vegan options. I have been a Del enthusiast for years, and always order the same thing. I swear by the vegan delicacy that is their Bean Burrito-no cheese, rojo sauce, add hash browns, add three slices of avocado. They have real avocado here, not that gross avocado purée. This meal will set you back just $2. The hot sauces here are fantastic. My favorite is the "Inferno", their spiciest condiment. It is made with ancho chilies and has a rich, smoky flavor that really enhances the food. Their Del Scorcho is also good, if you like a more distinctly jalapeño taste. The mild contains no peppers whatsoever, and is basically just a nice garlicky salsa. I dock one star because I swear the tacos are getting smaller. My boyfriend opened his hard shell tacos and started laughing-they were literally the size of his palm. They're still cheap as shit, but are definitely shrinking in size. Fortunately, everything tasted great as it usually does, and we left feeling slightly bloated and fully satisfied. The employees at this location were genuinely friendly, and the interior was spacious and clean. Additional bonus: the drive thru is open 24/7. read more

Del Taco - Little baby taco - Mexican Near Me - Perris, California

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Service is to slow they take forever to give you your food threw drive thru speed it u

Worst damn construction for drive thru ever. It's in the middle of a shopping center. Yet, if you don't come in from one particular side, which is a gas station side, you can't turn into the drive-thruooo. I did not know that, and by the time I try to turn around three other cars had drove up. So I ended up leaving. read more

I'm in the drive-thru and I get to the window and wanted to add to my order. They told me I could not add the Fiesta Pack. They said to add it would freeze up their system. Then I suggested to start a separate order. They the excuse was I would need to go back through the drive thru. Really Del Taco read more

ZERO STARS I tried giving this a place a second chance. Too many second chances led to more disappointments. First off, They never get my order right. Second, they are trashy workers. I ordered the chili fries and I found a wrapping paper from the straws. THAT IS SOOOO DISGUSTING. They clearly are not paying attention and don't care about customer service. I don't want to hear an excuse of, you get what you paid for. That is bullshit. Im paying for what the advertisments are promising. That includes a correct order and nothing FOREIGN IN MY FOOD. I'd rather drive farther for better service and food that won't give me icollide. Just a warning. I don't want a mini me to pop up in your head later saying, "I told you so". I have a picture of the chilli fries and the receipt. read more

Del Taco - What I ordered. TWO chilli cheese fries and NO ICE. - Mexican Near Me - Perris, California

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Usually the service is good for fast food, tonight i got fish tacos and fries, tortillas were totally dry they obviously didn't warm them up. As soon as i tried to pick up the tacos the tortillas are crumbling and falling apart. And instead of limes with the tacos they gave me lemons... just crappy tacos today i guess... read more

Del Taco - Mexican Near Me - Perris, California

the worst customer service, these workers are walking "Karens" ! "1 sauce per item" is CRAZY.

One of the nicer Del Tacos. Location is clean, service is friendly. Not fast, but it seems it's because they are making it to order. A plus in my opinion. read more

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I was in the drive thru for around 20 min before I ordered ... halfway ordering the girl says their system is down ... we finish the order 10 min later ... as I drive up to the window the cashier Tyresha or something like that is texting in her cell ... they give me a bag but forget an item ... it was in counter and when I asked if that was what I ordered got attitude from the other girl that took the order ... I'll drive to the other location next time read more

Horrible Customer Service today. Food was awful. 3 salads all bad lettuce and no meat blah and blah. Called to inform manager and her response was," WHAT DO YOU WANT? FREE FOOD. umm no Maria & Omar 2 managers on duty by the way...and this is the service. No I would never eat at this location again. The only reason for the call was to inform them. I don't want anything from here not even an apology!! read more

Needs to update time schedules for dine in and drive through. Or at least acknowledge customers trying to get your staffs attention while knocking to see you if guys are open. All they do is just stare and not say a thing. All you need is a sheet of paper with the new times and a piece of tape. Not too hard. read more

Longest wait on frive thru. Took me 25 minutes just to get my food. Workers there need to speed the service up

I go here a bunch and they are always nice and have yet to screw up my order. Plus the food is way better than Taco Bell

The service here is great, the workers have great customer service! If I ever have a complaint they deal with it professionally, and fix it. Griselda and Nadia, always get my order right, even when it's complicated. Great restaurant, and beautiful! read more

First of all first impression when walk in the location was awful. I'm usually not one to post reviews but I had to today. Outside on the parking lot and inside the location looked like a mess with trash everywhere. It's a place for eating and seeing those condition make me a little concern on how their kitchen is. The young man who was at the register seemed high. He never greeted us and was looking at the register -no eye contact- I even asked him if he was sleep deprived or high. Didn't seem like he wanted to be working there! Will not becoming to this location again. read more

Don't understand all the bad reviews. One of the best del tacos around. Good food good service. Haven't had a bad experience yet!

This del taco is better than the reviews suggest.im comparing this del taco to the one on perris blvd

Been in drive thru line 25 min . Sad service. I could have made it thru farmers boys by now

Went here on Valentine's Day, used my EDD card, last place I used it, someone stole my number and tried to buy something from Perris walmar three other places! I sent in a complaint but heard nothing yet! Don't use a credit card here. read more

You can't expect 5 star restaurant from a fast food establishment (duh) but for what it's worth, this is HANDS DOWN the best del taco I've ever been to. They always make my food right and they are not stingy. They never disappoint read more

I went here this morning and ordered a chicken quesadilla with no green sauce and a few other things. When the person who took my order repeated my order back to me perfectly both times and once I got my order they had given me a cheese quesadilla. I called to ask if i could go back to get what I ordered since it was pretty much my breakfast/only meal I was going to have that day and I let them know I was not given a receipt. The employee who answered looked for my receipt and said I was only charged for a cheese quesadilla and my other items sooo... and didn't say anything else. I just responded ok well that's not what I ordered or what had been repeated back to me twice so I just said i guess whatever I'll just give it to someone since that's not what I wanted. The customer service here is pretty poor. I don't think I will ever go here again. read more

They gave me the wrong order when I came (probably from miscommunication) but I give them four stars because they were super polite and nice when I came back to fix the order and even gave me new fries in a size up and I appreciate the service here read more

So when there earlier today during my lunch break around 10:15am first off customer service is bad. As I was standing there waiting for my food I see the cook making my food the goes and touch's the bucket of water to get a rag to clean the counter the goes bad and finishes making my food with the same gloves after she touch's my food GROSS!! And then touches her face. I told the cashier to tell the cook to change her gloves and remake my food. She went over there said something to her never changed her gloves. So at this point I took the food and didn't eat it cause I was grossed out. I would of stayed to talk to the manager but since I only had 30 minute lunch. I was already running late. Won't be coming back read more

Your manager is rude. I went to use the restroom and she cut in front of me and told me to use the other one. Idk why, but she did. Her way of telling me could have been nicer. My husband ordered us drinks, I got a iced tea. I stood at the counter patiently as she looked at me twice without acknowledging me. She then preceded to come around from the back where she was rolling burritos, with a container of onions to put in the refrigerator. Still, no acknowledgement. Finally, a young man came up to me and asked what I needed. I needed lemons, he got them for me. I then asked him the name of the manager. He refused to give it to me. When I found out it was the rude chick, I asked her her name. She also refused to give it to me. She's African American so I couldn't understand her name on her tag. The first 3 letters are Sha... I at that point was pissed off and demanded her name, still wouldn't give it to me. She waved at me in a bitchy manner and kept saying buybye. I left my lemon and used napkin on the counter. She said "that's ok we're a restaurant" in a snarky way. Your manager needs a speaking to. We enjoy Del Taco and this bish didn't do your business any favors. read more

The worst customer service. The shift manager( Shelli) is soooo rude and needs customer service skills. Not the job description for her. Tried to argue with me n she mumble something about me to her co-worker. Will never go back to this del taco for sure... read more

Late night craving after work. Not many choices, this or jack n the box. Ordered two quesadillas with no sauce cause it's late and don't want heart burn. First quesadilla just fine. Second drowned in sauce. read more