The bathroom smelled like urine, it I had not been cleaned In a while (it was obvious) and there was no toilet paper in the first stall. I had ordered food prior to using the bathroom or would have reconsidered eating there read more

I liked the food until I seen a roach on the counter the other day..i told the cashier and she ignored me.as if didn't exist..and at this location, I never will exist. read more

love their strawberry lemonade ! 5 this has been my only fast food place I recently noted the company adds wheat gluten in their ground beef. bummer. like why????! was a solid 4 stars now give them 1 star read more

This afternoon January 28,2025, my husband and I stopped in for a quick nite to eat the food was great and sodas the Service. Mary the Assistant Manager was who helped us. She show how to used their app properly and explained to keep checking to get rewards and great offers. She was extremity busy, helping run the drive-thru, running the front counter, and making sure the customers are happy and comfortable. As we were getting ready to leave, a gentlemanwho looked down on luck with a shopping cart with his belongings. As he walked in Mary noticed him was kind enough to give him a bag of food and a cup and said have a nice day. He then told her wanted to buy something extra, he ordered and paid with what change his had, we went to sit and enjoyed his meal. I'm writing this Purely because kindness like we saw today, is EXTREMELY rare. Because of Mary Assisted Manager at the Crater Lake Hwy Del Taco. My husband and I will be back to this specific Location. THANK YOU, MARY! WE NEED MORE PEOPLE LIKE YOU! read more

I'm extremely finicky possibly a clean freak with OCD. Drove by and seen this Del Taco and remember liking it when I was a kid eating the Macho combo burrito late at night after they changed to Del Taco from what I believe it was noggles in my area and I got to say very clean even for my standards!! Young man at the counter was very nice polite order was quick and correct so I decided to stop again when I drove back through and it wasn't just a one-off same experience I'll definitely stop there if I'm in the area again read more

This was a great meal today. I tried the fish tacos and they were awesome. The lady Amy was so nice and actually was smiling which is crazy for fast food spot. I tipped her $4 and some change and she looked at me like I had done something incredible. This is something that I don't usually do but decided to start reviewing good service on here. The store was clean and nice. The bathroom was clean also. Whatever you do , do it well. read more

Went through the drive-through on a road trip. Ordered five items including three bean and cheese burritos and one chicken quesadilla. Received two bean and cheese burritos and one full cheese quesadilla. Called twice and no answer. Very disappointing, next time going to Taco Bell instead. read more

I normally like Del Taco, but the Del taco that I got was horrid. Since I was on the road for 15 hours I was afraid of getting sick, so I only ate one. I ordered two. The meat was hardly there, and the cheese was piled on so all I could taste was cheese. Also, There were at least 6 people working, it's was about 6pm or so, they weren't busy, we stood there for a while waiting for someone to help us. When I started looking annoyed, is when one of the guys asked if someone could help us. No one jumped, except finally one guy cooking, said he'll help us. I left to use the restroom, so I didn't hang out to watch them prepare my food, so I get what I get...a cheese taco. Anyway...not sure I'll go back to any Del Taco again after that experience. read more

Del Taco - The Del aka cheese taco ...yuck! - Mexican Near Me - Medford, Oregon

Just went to the drive thru at the crater lake one didn't have my reading glasses which we told the guy taking the order and he proceeded to tell us to "look at the menu, if you just look" again we said we can't see and he continued to be condescending... disrespectful. The guys name is Josh and he needs to not work with customers if he doesn't know how treat them. Josh your customer service sucks. I appreciate the shift manager trying to make it right. At this point we don't find it smart to eat their food. read more

Pretty standard experience for del taco. Only real dig was that their drive through speaker system was a little off so we had to repeat our order a bunch, but we got through it. read more

Left our car at the Discount Tires across the street and walked over (which isn't a short walk with 3 little kids). We went into the dining room at 12:30 pm and went up to order. One of the employees came over and said, "The lobby is closed!" I replied, "What?" The Manager then came over and said, "People keep coming in, I have a new crew, I can't help you!" Huh? Wtf? Are you kidding me? I walked all the way over there with my whole family and he then proceeded to kick us out... and he literally slammed the door on us? I have never been treated like this at a f**king fast food place in my life. Don't you ever disrespect my family like that again you piece of s***! read more

I ordered in advance online and chose the drive-thru option, so I didn't have to wait. When I pulled up to the drive-through there were No cars ahead or behind me. There were no cars in the parking lot. Despite t, at I was still told that I needed to pull around and wait in the parking lot. Apparently, they are timed on how long it takes and are not concerned about inconveniencing the customer. read more

Straight up the absolute funniest guy took my order, and it absolutely made my day! He also got it perfectly right and it was bomb. Love love love !!! read more

I used to love Del Taco. We don't have one where we live, so anytime we would see one, we would stop. Well it has been many moons, and I was some what happy to get Del Taco again. Let me tell you how disappointed I was with the asada street taco's. I couldn't even eat them, and I was starving! I ended up going to a gas station to get jerky, and almonds to tide me over for our drive home. I will most likely never eat a Del Taco again, it left such a horrid taste in my mouth. Thankfully it did not make me sick. I don't think I ate enough. I think if I finished eating them I would have gotten sick. read more

LOVE DEL TACO I buy 4 things and it costs around 4 bucks AND it's GOOD fire sauces too btw read more

I used to love Del Taco but this store has the worst management and cooks.. The chicken Tacos two weeks ago didn't taste right but I let that one go but yesterday I ordered a plane bean and cheese burrito and I took a bite and it tasted like metal plus it wasn't even hot. The cheese inside couldn't even melt that's how cold it was. I called to let them know there's something wrong with the beans and the employee said okay and hung up on me. He didn't even say he was sorry or offer a new one. The funny thing is when you go through the drive through they say what can I make you fresh today lol. read more

They had accidentally charged us for an extra fry then forgot one of our tacos. we told them about it then the girl who was helping us started rolling her eyes and wouldn't hear us out. She took our payment again and added more than it was. Not sure what her name was but she was a short blonde. read more

I've been in the drive through for 20 minutes and haven't moved... would expect for them to tell someone to pull around and wait for their order in a designated parking space. Edit - now over 30 mins. 10 of which has been spent at the window looking at my bag of food getting cold. I'm not feeling very good about what they're about to hand me.... Update - sure enough the food is cold, thrown together sloppily, and I'm handed 40 ketchup packets as if that's supposed to make up for it... what a waste of time and money read more

Every time I ask for well-done fries, I end up with fries lighter and cooler than ever before. They gal handing the food out the window even announced our "well-done fries" as she handed my spouse the bag. What a disappointment. The larger fries are actually COLD IN THE MIDDLE! read more

Jackilin is a very nice manager and nice person. I appreciated her very much and just wanted to leave 5 stars as a token of my appreciation. Their food tastes way better than taco bell for overall less money which is nice overall. I am big fan of the del inferno sauce, great spice. read more

Del Taco has risen again! The first iteration of DT in Medford was an unqualified mess. The store was perennially understaffed, leaving the customer with long lines, long serve times, and a messy dining room. The employees were worse off -- often they looked to be on the verge of breaking down under the ridiculous pressure. Mercifully, DT was shuttered. Now, under new management, DT has returned. Gone are the insanely wait times at both dine-in and drive-through. It appears that this new management understands that you need actual people to run a business successfully. Not much to say about the food. It's Del Taco. You know what it tastes like. It's good, and is a nice change of pace from Taco Bell. But the service, oh man, leaps and bounds better than it's ever been. read more

Del Taco - the outside of a restaurant at night - Mexican Near Me - Medford, Oregon

One of the worst Del Tacos I have ever been too. The service is horrible. And they get every order wrong. And they always blame it on short staff. Well you can't use that excuse forever. read more

My boyfriend My daughter and myself tried to go to Del Taco on Barnett but they were closed so we went to the one on Crater Lake Hwy. When we pulled up thru the drive thru the young lady asked for our order and started talking to a customer that was coming in the lobby. She didn't say anything so we figured she was still talking to the other guy. Then she Just kept getting our order mixed up and trying to get us to change our mind on one of the burritos. when we got up to the window we noticed that the girl and two guys she was working with were flirting with each other and horsing around that it took them forever to get our order right. We had to wait while watching them goof off instead of getting their job done. It was very frustrating. mm read more

Worst customer service . Me and my family came here to order multiple items . Their employee up front was extremely confused and untrained . We told her multiple times to add on certain items and double grill our food but we still got served cold food . They then denied being told to make our food that way . We love Del Taco but this place does NOT cook their food properly . The rice were so hard we couldn't chew it . Even after they "remade " our food , we still had to throw it away . Rice and beans were days old for sure . Cheese quesadilla wasn't even made properly . Cheese wasn't melted . read more

Took over a hour in the drive though and staff were very rude when I was ordering my food and sounded annoyed. Per car took 25 mins for each order and I had a flight to catch thought it would be fast since it's fast food but I was wrong. read more

Good grief. A half-hour to get my food. Watching the crew, there's no sense of urgency and no organization. (I use to own a quick-serve restaurant.) it doesn't matter how fresh your food is if you can't get it to the customer in a reasonable amount of time. read more

i have been a fan of this place for many years but am sad to say it has yet to recover from the pandemic. The drive through has been open but the inside is inconsistent due to staffing issues as told to me from the employees. I was told no one wants to work here. ??? Today I was able to eat inside. After a bit of a wait (only 3 workers) my order was completed and wrong. I asked for onions and didn't get any on my burrito. While I was eating, I watched an employee lock the front doors to walk in customers because the guy in the back said we cannot keep up both inside/drive thru. Now I would suggest to the owners that they regroup, hire a bunch of people and get involved. Train, train, train and support the employees. Write a schedule to support certain days/hours of an open dining room so customers know. POST it up so we know and update the website and Yelp. I will not be back until things change and I hope others feel the same. PS - read more

Sat in the drive through for over 30 mins. Sat at the window for another 12 mins. Then we were missing 2 items from our order. When I advised we were missing items and had been waiting for over 40 mins to get our food the kid said "oh." And closed the window. Someone else came to the window to ask what was wrong and promptly got us the missing items. Never said sorry for the wait or an offer to make up for it. read more

Why list 24 hours on maps and everything if you guys aren't actually open 24 hours. I drove her because it was the one place that said it was open when I get off of work but nope they were fucking closed before it even got to 11. read more

Absolutely crappy service. Took 5 mins just for the guy to take my order, then another hour to get our food. There was only one car in front of us. read more

I've heard Del Taco is a better then average fast food chain, so today stopped at this branch. The Pollo Asada Avocado bowl with chicken, rice, beans, avocado, tomato and onion was very good and filling for only $5. It was a pleasant mix of nutritious hot and cold food for a hot day. The dining area was clean but too cold even for a hot day. read more

The food is Taco Bell level. But the service is 5 star! Seriously the staff makes up for the mediocre food. Prices are fair. But again the service is amazing! read more

My daughter wanted to try Del Taco because neither she nor I had tried it so we did it on a whim. GOOD CALL! The help was very nice and were quick, professional and looked like they were having fun doing their job. The tacos are really pretty good and for .49 cents, a winner. Also had the bean burrito with green sauce and liked it. Their medium soda is BIG, not like a medium at Taco Bell or anywhere else I can think of. I would without a doubt go back! read more

They recently made some menu changes... I wish they had left it alone. The Verde nachos used to be a great deal but now they have different, gross ones. read more

This place has horrible customer service and they do not check for accuracy. We have been through the drive thru 2 runs in the past month, ordered nearly $40 of food during each of those visit and both times our orders were not correct and had missing items. Its a drive for is to get to the location so by the time we return to get the items that were not in the bags the rest of our food is cold. read more

This location is awful, we waited 30 min not joking for 9 tacos by going in. South Medford would have had it done in 5 min! But they don't soak their flour tortillas in lime! :D (I am very allergic to lime). read more

Had it for the first time the other day and I was super impressed. Much better than any Taco Bell in my opinion. Everyone was happy with their food and I was able to feed 5 people for under $20! read more

Del taco is one of my favorite fast food restaurants i loved it living in Riverside CA and i love it here in Oregon chicken tacos for life baby read more

I went Del Taco in Medford for the first time thought I should try it out my family told me what they had wanted and I said I would go and pick them up some food.. We had a pretty big order and when I got home we opened the bag and we had only gotten not even HALF of what we had ordered. So I drove all the way back from Central Point! When I got there a woman named Amber was VERY rude to me calling me a liar and questioning me saying that she saw us get our food... I would have not drove all the way back from Central Point are you kidding me?? Then she started saying they would fix it THIS time and proceeded to laugh and mess around with her co-workers. I could see them from the car tossing our food around and making a mess of it. When she finally gave us our food she rudely said here and didn't even face us. read more

I just had carnitas fries and I had huge stems from the cilantro aaaaand I am almost positive that the sour cream that I should of got on the fries was straight up mayo. Ugh fuck it read more